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[BetVIP]

Does anyone have this problem when playing live betting?
There are many times when all the betting events are suspended.
It is irritating to see this happen in live games.

Hi Shanem,

We have escalated this problem to the developers. Apologies for any inconvenience cause in betting.

Regards
Jessica

[1715641306]

1715641306

[1715641306]

1715641306

[1715641306]

1715641306

[Itsmylife]

how much is the warger of bonus I need to fill full?
about withdrawal, can you add auto pay system? some times I need bitcoin, but if I must wait a long time for my withdrawal request ,it will make me miss good changes

[BetVIP]

how much is the warger of bonus I need to fill full?
about withdrawal, can you add auto pay system? some times I need bitcoin, but if I must wait a long time for my withdrawal request ,it will make me miss good changes

Hi there,

You need to play the bonus through 10 x at odds of 1.5/1 or greater to withdraw. All withdrawals will be processed within 24 hours at the maximum. We are working on immediate withdrawals.

Regards
Jessica

[shulio]

Is there any news regarding your promised about tournament with the cashpoints? I find it dull that actually the cash game points is not useable untill this point, and also is there a way to add the play chips?

[BetVIP]

Is there any news regarding your promised about tournament with the cashpoints? I find it dull that actually the cash game points is not useable untill this point, and also is there a way to add the play chips?

Hi Shulio,

Well your cash game points unlock your deposit bonus Play enough and you'll get an e-mail concerning the credit to your account.  We will add the new tournaments early next week,

Kind regards,
Jess

[kowwip]

The promotion $10 is available at betVIP.com (@Cointelegraph) ? Thank you !

[rodmouvi]

nice guaranteed tournaments with big overlay ! my first cashout was paid in few seconds so come and play guys 0.03 btc for 0.002 in 45 mn.

[BetVIP]

nice guaranteed tournaments with big overlay ! my first cashout was paid in few seconds so come and play guys 0.03 btc for 0.002 in 45 mn.

BetVIPpoker.com is having a 250mBTC guaranteed tournament with only 12mBTC entry It starts in 30 minutes - check it out!

Kind regards,
Jess

[KPGuy]

can you please help me, i have un-install, re-install; even downloaded a new installer countless of times.

but still i always get the error "Server detected an internal error, Please notify administrator".

i can log in and play from time to time, but it's been showing up for the past 5days maybe even more. it's annoying.

i have been sitted out of the tournament couple of times because of this and it really frustrates me.

can you please look at it and see what is wrong. i cant play properly. and it's so annoying!

thanks

[panjul07]

can you please help me, i have un-install, re-install; even downloaded a new installer countless of times.

but still i always get the error "Server detected an internal error, Please notify administrator".

i can log in and play from time to time, but it's been showing up for the past 5days maybe even more. it's annoying.

i have been sitted out of the tournament couple of times because of this and it really frustrates me.

can you please look at it and see what is wrong. i cant play properly. and it's so annoying!

thanks

I have the same problem, someone told me to reinstall the software

at first it was fine, but when I disconnected because my unstable connection..I could not reconnect..I close and re-open the software but get the same message "server detected bla bla bla...."

[sbrzol]

I asked you to correct my bet BVIP0123036  8 hours ago , it is a winner bet not lost
I ask you here again ,  thx

[arallmuus]

can you please help me, i have un-install, re-install; even downloaded a new installer countless of times.

but still i always get the error "Server detected an internal error, Please notify administrator".

i can log in and play from time to time, but it's been showing up for the past 5days maybe even more. it's annoying.

i have been sitted out of the tournament couple of times because of this and it really frustrates me.

can you please look at it and see what is wrong. i cant play properly. and it's so annoying!

thanks

I have the same problem, someone told me to reinstall the software

at first it was fine, but when I disconnected because my unstable connection..I could not reconnect..I close and re-open the software but get the same message "server detected bla bla bla...."

I posted about this issue before here is betvip's answer about it,
but I dont sit out while I was playing on the game, so this is actually a wrong answer IMO betvip doesnt know about this error too

So i was in the freerolls for the previous day and when there were 5 players left in the whole round, I am disconnected and when I tried to login, this shows up

Server detected an internal error, please notify administrator

this last for about 10+ minutes and when I was able to login back, the game was finished and I got the 3rd rank, no harm done since it is a free rolls, but I was leading with my chips, could get the 1st rank . Anyway i am just notifying you this issue

Hi arallmuss,

We tried to implement a kick out rule to stop players from sitting out. We have since removed it, sorry about that.

Regards
Jessica

If you guys are still having that trouble , try to connect with a different IP, dont know why but it works for me and I never had that kind of issue again

[Tlee88]

Why your site don't have any supporter at weekend ?

[panjul07]

can you please help me, i have un-install, re-install; even downloaded a new installer countless of times.

but still i always get the error "Server detected an internal error, Please notify administrator".

i can log in and play from time to time, but it's been showing up for the past 5days maybe even more. it's annoying.

i have been sitted out of the tournament couple of times because of this and it really frustrates me.

can you please look at it and see what is wrong. i cant play properly. and it's so annoying!

thanks

I have the same problem, someone told me to reinstall the software

at first it was fine, but when I disconnected because my unstable connection..I could not reconnect..I close and re-open the software but get the same message "server detected bla bla bla...."

I posted about this issue before here is betvip's answer about it,
but I dont sit out while I was playing on the game, so this is actually a wrong answer IMO betvip doesnt know about this error too

So i was in the freerolls for the previous day and when there were 5 players left in the whole round, I am disconnected and when I tried to login, this shows up

Server detected an internal error, please notify administrator

this last for about 10+ minutes and when I was able to login back, the game was finished and I got the 3rd rank, no harm done since it is a free rolls, but I was leading with my chips, could get the 1st rank . Anyway i am just notifying you this issue

Hi arallmuss,

We tried to implement a kick out rule to stop players from sitting out. We have since removed it, sorry about that.

Regards
Jessica

If you guys are still having that trouble , try to connect with a different IP, dont know why but it works for me and I never had that kind of issue again

just tried it on the last 100mBtc freeroll and it works as what you say. I also get bonus for this, because I finished at the 1st place. 

Just withdrew my winning chip, and it is instant without fee. This is the best withdraw process in poker site I have played on.

Thanks to Arallmuss for the suggestion and thanks to BetVIP for the awesome service. 

[sbrzol]

I asked you to correct my bet BVIP0123036  8 hours ago , it is a winner bet not lost
I ask you here again ,  thx

I am still waiting you to resettle my bet for 28 hours

[BetVIP]

I asked you to correct my bet BVIP0123036  8 hours ago , it is a winner bet not lost
I ask you here again ,  thx

I am still waiting you to resettle my bet for 28 hours

Hi Sbrzol,

Your query has been sent to the trading team. Excuse the dealy, many of the traders were on celebrating easter.

Regards
Jessica

[BetVIP]

Why your site don't have any supporter at weekend ?

Hi there Tlee88,

Apologies for the delay, many of our staff were celebrating easter this weekend so it was a public holiday, I will attend to your query asap!

Regars
Jessica

[BetVIP]

can you please help me, i have un-install, re-install; even downloaded a new installer countless of times.

but still i always get the error "Server detected an internal error, Please notify administrator".

i can log in and play from time to time, but it's been showing up for the past 5days maybe even more. it's annoying.

i have been sitted out of the tournament couple of times because of this and it really frustrates me.

can you please look at it and see what is wrong. i cant play properly. and it's so annoying!

thanks

Hi KP,

Sorry about this! I have sent the query to our developers to look at asap!

Regards
Jessica

[Tlee88]

Why your site don't have any supporter at weekend ?

Hi there Tlee88,

Apologies for the delay, many of our staff were celebrating easter this weekend so it was a public holiday, I will attend to your query asap!

Regars
Jessica

thank you   but have delay times when I pick bet in live play, it spend about 10 to 15second to make a bet , can you fix it?

[shanem]

Why your site don't have any supporter at weekend ?

Hi there Tlee88,

Apologies for the delay, many of our staff were celebrating easter this weekend so it was a public holiday, I will attend to your query asap!

Regars
Jessica

thank you   but have delay times when I pick bet in live play, it spend about 10 to 15second to make a bet , can you fix it?

This is another irritating thing in live bet. When you bet and the odds move, you have to place the bet again.
Is it possible to reduce the delay in live betting?