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Author Topic: Yobit support not responding  (Read 6466 times)
WackMack
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July 23, 2019, 11:44:08 PM
 #1

Hi!

Does anyone know of any alternative ways to contact support?

 
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July 23, 2019, 11:46:49 PM
 #2

Yobit is probably one of the shadiest exchanges there is because of their lack of support. They only have an account here, but I'm 100% sure they wouldn't answer any of your messages. Also, they aren't very present anywhere, so contacting them is pretty much impossible.

All you can do is keep trying to talk to them through their support system.

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July 23, 2019, 11:49:26 PM
 #3

Try to contact with telegram group admins + exchange troll chat admin can be an alternative option in order to give a priority to your ticket. Telegram of Yobit support(verified afaik): @YbtSP

Yobit is probably one of the shadiest exchanges there is because of their lack of support. They only have an account here, but I'm 100% sure they wouldn't answer any of your messages. Also, they aren't very present anywhere, so contacting them is pretty much impossible.

All you can do is keep trying to talk to them through their support system.

The forum account of YoBit is active but I doubt @OP will get an answer.

 
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July 23, 2019, 11:51:02 PM
 #4

Hi!

Does anyone know of any alternative ways to contact support?

Try twitter perhaps: @YobitExchange but I am afraid that also might not work. Is it a signature campaign issue? There is someone who recently got paid after a bit delay: erikalui.

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July 23, 2019, 11:58:32 PM
 #5

Hi!

Does anyone know of any alternative ways to contact support?

How long you are waiting now?

Bump your ticket tot them every 2 days. The average waiting time for them to expect a reply is 2 weeks for 1 month so a bump is necessary.

That's how worst their customer support is.

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July 23, 2019, 11:59:14 PM
 #6

Hi!

Does anyone know of any alternative ways to contact support?
You are proudly wearing their signature, are a senior member of bitcointalk and I assume you know about the concerns the community has with them and yet you choose to use their service? They don't give a fuck about your queries bro digest it.

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July 23, 2019, 11:59:32 PM
Merited by bones261 (2)
 #7

YoBit support tickets have been stuck for multiple years at a time. Some never get resolved... and were created back when the campaign was active pre-2019. (yeah, old.)

It is highly, highly unlikely to receive a response from an exchange that publicly pumps and dumps coins as well as organizes ponzi "IEO" tokens.

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July 24, 2019, 12:21:37 AM
 #8

If it is related to signature campaign payment issue better to don't asking them multiple times because your Yobit account will be blocked just what they did to me when I was promoting their signature past years ago. So I believe they can do this again to you if you keep sending PMs or in the chatbox.

So I suggest you better to wait for yobit response it sometimes delayed for almost a week or more.


I found your post here https://bitcointalk.org/index.php?topic=5133670.msg51861134#msg51861134
this is still your problem?

I suggest you stop promoting yobit if you do not want to experience super delayed payment.

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July 24, 2019, 12:35:10 AM
 #9

If it is related to signature campaign payment issue better to don't asking them multiple times because your Yobit account will be blocked just what they did to me when I was promoting their signature past years ago. So I believe they can do this again to you if you keep sending PMs or in the chatbox.

So I suggest you better to wait for yobit response it sometimes delayed for almost a week or more.


I found your post here https://bitcointalk.org/index.php?topic=5133670.msg51861134#msg51861134
this is still your problem?

I suggest you stop promoting yobit if you do not want to experience super delayed payment.
Yes, i have issue with signature campaign :-) Thank you for your help, I will stop writing to them in support

 
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July 24, 2019, 01:33:04 AM
 #10

Yes, i have issue with signature campaign :-) Thank you for your help, I will stop writing to them in support
Did you ever get paid after the signature ban? Or you never got paid again and that's why you're trying to talk to them?

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July 24, 2019, 01:51:07 AM
 #11

If it is related to signature campaign payment issue better to don't asking them multiple times because your Yobit account will be blocked just what they did to me when I was promoting their signature past years ago. So I believe they can do this again to you if you keep sending PMs or in the chatbox.

So I suggest you better to wait for yobit response it sometimes delayed for almost a week or more.


I found your post here https://bitcointalk.org/index.php?topic=5133670.msg51861134#msg51861134
this is still your problem?

I suggest you stop promoting yobit if you do not want to experience super delayed payment.
Yes, i have issue with signature campaign :-) Thank you for your help, I will stop writing to them in support

How long have you been wearing their signature and have you got paid in the past, if you still not get paid after two o three weeks, then they are not running a signature campaign at all, so better take out their signature campaign you are promoting them for free, there are a lot of good campaign here.

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July 24, 2019, 02:37:08 AM
 #12

Yes, i have issue with signature campaign :-) Thank you for your help, I will stop writing to them in support
Did you ever get paid after the signature ban? Or you never got paid again and that's why you're trying to talk to them?
I was successfully paid until the closing of the campaign (2015), recently found out that they had resumed and joined. coins are awarded but the withdrawal button does not work. I did not get banned

 
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July 24, 2019, 02:38:51 AM
 #13

If it is related to signature campaign payment issue better to don't asking them multiple times because your Yobit account will be blocked just what they did to me when I was promoting their signature past years ago. So I believe they can do this again to you if you keep sending PMs or in the chatbox.

So I suggest you better to wait for yobit response it sometimes delayed for almost a week or more.


I found your post here https://bitcointalk.org/index.php?topic=5133670.msg51861134#msg51861134
this is still your problem?

I suggest you stop promoting yobit if you do not want to experience super delayed payment.
Yes, i have issue with signature campaign :-) Thank you for your help, I will stop writing to them in support

How long have you been wearing their signature and have you got paid in the past, if you still not get paid after two o three weeks, then they are not running a signature campaign at all, so better take out their signature campaign you are promoting them for free, there are a lot of good campaign here.
current signature I wear week

Quote
there are a lot of good campaign here
yes, but neither pay with bitcoin and immediately Embarrassed
does jobit pay anyone in the current campaign? any cases? maybe I really was banned

 
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July 24, 2019, 02:47:25 AM
 #14

I was successfully paid until the closing of the campaign (2015), recently found out that they had resumed and joined. coins are awarded but the withdrawal button does not work. I did not get banned
Their campaign got banned recently after the spam generated by them became unbearable. The ban expired a little bit ago and their campaign stopped working after that, so obviously it's not working and you're not getting paid.

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July 24, 2019, 03:44:35 AM
 #15

I was successfully paid until the closing of the campaign (2015), recently found out that they had resumed and joined. coins are awarded but the withdrawal button does not work. I did not get banned
Their campaign got banned recently after the spam generated by them became unbearable. The ban expired a little bit ago and their campaign stopped working after that, so obviously it's not working and you're not getting paid.

Right now there is no official announcement, so if you're still wearing their signature, chances are you are promoting them for free and you will not get paid, and they will not even thank you for promoting them for free, better take out the code.

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July 24, 2019, 04:14:15 AM
 #16

I was successfully paid until the closing of the campaign (2015), recently found out that they had resumed and joined. coins are awarded but the withdrawal button does not work. I did not get banned
Their campaign got banned recently after the spam generated by them became unbearable. The ban expired a little bit ago and their campaign stopped working after that, so obviously it's not working and you're not getting paid.

Right now there is no official announcement, so if you're still wearing their signature, chances are you are promoting them for free and you will not get paid, and they will not even thank you for promoting them for free, better take out the code.
Thank you all so much for helping clarify the situation!

 
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July 24, 2019, 05:18:03 AM
 #17

I was successfully paid until the closing of the campaign (2015), recently found out that they had resumed and joined. coins are awarded but the withdrawal button does not work. I did not get banned
Their campaign got banned recently after the spam generated by them became unbearable. The ban expired a little bit ago and their campaign stopped working after that, so obviously it's not working and you're not getting paid.

Right now there is no official announcement, so if you're still wearing their signature, chances are you are promoting them for free and you will not get paid, and they will not even thank you for promoting them for free, better take out the code.
They never announced their resumed signature campaign in bitcointalk,it was only get into attention by mysterious newbies.I guess they just made profits from buzz now don't want to keep paying them.

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July 24, 2019, 10:48:36 AM
 #18

Hi!

Does anyone know of any alternative ways to contact support?

Try twitter perhaps: @YobitExchange but I am afraid that also might not work. Is it a signature campaign issue? There is someone who recently got paid after a bit delay: erikalui.

I never participated in their signature campaign.

But yeah, I got paid in April without having to wait and they sent the bitcoins and altcoins instantly to my account: http://prntscr.com/ojcjbz I had kept this money in the account since a year but never tried to contact them as I had never faced an issue before in 2017 too when I last used them. The best way to contact them may be only through their support on their exchange: https://yobit.net/en/support/ or https://www.yobit.net/en/contacts/ but looks like they are not replying else OP wouldn't be asking help here. They have never replied to any user via their Twitter handle as per their latest tweets.

They are allegedly not paying users who have big amounts in their wallet.

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July 24, 2019, 10:53:32 AM
 #19

Take it from someone who has promoted for them for 2 weeks. They will not pay you and they will not respond.
You can try reaching them on the telegram, but the result would be the same.
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July 24, 2019, 11:26:56 AM
 #20

I think we should learn not to have anything doing with yobit when we have reliable options. The exchange seem to me not to have anything credible even since they started. I tried putting the signature but indicated that it is a scam, so I dropped it. I appreciate the forum developments also to notify members from being the bounty victim

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