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Author Topic: ModiHost - next step in the evolution of the hospitality Industry  (Read 6428 times)
Dimdirol
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November 03, 2019, 07:24:08 AM
 #141



Interesting enough idea and project. At hotels, profitability is quite small, and innovations would help them.


Why do you think that the profitability of the hotel industry is low?

ModiHost streamlines processes and boosts sales
wholciohanro
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November 03, 2019, 07:42:19 AM
 #142





Will there be a customer feedback system on hotel services on your platform?


Very good idea. This will add value to the platform. The team will think how to implement this idea in future.
Thank you.


Most of all, I was interested in the fact that clients will be able to get an individual approach while traveling.

This will make them feel at home and spend a little more.


You've got the point exactly. Imagine that hotel staff knows your name and details, thanks to the face recognition algo.
AI will suggest what are you interested in, so the front desk manager will give you meaningful information.
This approach will increase guest satisfaction, and a guest will leave a positive review. He will be spending extra at the premise.
AI remembers all guests, knows their habits, learns how to interact with them in the best way and ultimately increases the number
of services a guest use, which increases sales. Everyone loves a personalized approach. ModiHost will make sure to give it to
every guest.

___________________________________________________



ModiHost: hospitality industry will forget about routine operations!


ModiHost system, based on artificial intelligence, will be able to optimize the routine processes in hotels and its work according to the current workload and other parameters. The artificial intelligence of the system eliminates the need to perform the majority of routine tasks, thereby relieving the load from qualified personnel and allowing them to pay even more attention to guests.

A striking example of the use of artificial intelligence platform – chatbots, which are an integral part of it. Any client of the hotel will be able to request information about the hotel, service or place an order via chatbot! Instant response and human-like communication are the strengths of using chatbots. The chatbot will be able to take food orders, give advice about local events, book tables in restaurants and do many other useful things for the client.

Learn more about the artificial intelligence capabilities of ModiHost system on our website https://modihost.io/!
https://b.radikal.ru/b30/1911/4b/ea15932f9cec.jpg


Hotel reviews are very important for travelers. The main thing is that all reviews are recorded on the blockchain and not be fake



It may be worthwhile to provide feedback only to users who confirm the purchase of a hotel room. This will contribute to fair reviews.


If you check the geolocation location of users, then only users located in the hotel will be able to leave a review about the hotel. This will protect the platform from fake reviews
lexakopylov
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November 03, 2019, 08:03:07 AM
 #143





In the database you will store data about the services that customers use. But how will you collect this data?


Each user independently gives permission to collect this data?


The privacy of our guests is very important to us.
We will need each guest's permission to use his data for AI algos.


For some time I did not follow the industry, but now everyone wants to use artificial intelligence and blockchain in their projects. Sometimes even where it is not needed. I have a logical question, is it possible to implement this project without artificial intelligence?


AI is one of the most important components that will help us automate routine processes and improve the level of guest service in hotels. Without AI, this idea will not work in full force. Please see our white paper.


Very strange question. This is how to compare a low-power car with a Bentley.

If you can get maximum comfort using AI, why do you have to give it up?


The effectiveness of AI has not yet been proven in the hotel industry.
It is necessary to test the platform in real conditions to identify all the benefits of using AI
arununnog
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November 03, 2019, 08:24:12 AM
 #144



For some time I did not follow the industry, but now everyone wants to use artificial intelligence and blockchain in their projects. Sometimes even where it is not needed. I have a logical question, is it possible to implement this project without artificial intelligence?


In this case, artificial intelligence is used very effectively and gives a 25% increase in sales.


This reduces the need for a large number of staff


How was a 25% increase in sales calculated?

I think that this is only theoretical data and in fact it could be different
Dimdirol
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November 03, 2019, 08:45:04 AM
 #145




You're right. ModiHost software will reduce the number of staff and increase work efficiency.

At the same time, the number of personnel costs will be reduced, which is beneficial for hotel owners

Are you seriously? Will the software be reduced by one manager? But hardly. I do not think that this service was created to reduce staff.

And anyway, what are these double posts? It looks like the bot is working Wink


The hotel chain can have dozens of employees. Up to 10 people can work on hotel chain marketing alone.

ModiHost analyzes all customers and boosts sales with artificial intelligence.
Asalar
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November 03, 2019, 11:28:48 AM
 #146




You're right. ModiHost software will reduce the number of staff and increase work efficiency.

At the same time, the number of personnel costs will be reduced, which is beneficial for hotel owners

Are you seriously? Will the software be reduced by one manager? But hardly. I do not think that this service was created to reduce staff.

And anyway, what are these double posts? It looks like the bot is working Wink


The hotel chain can have dozens of employees. Up to 10 people can work on hotel chain marketing alone.

ModiHost analyzes all customers and boosts sales with artificial intelligence.
I wonder if this project will work with Booking.com or similar sites. Its can be bonus for hotels.
CLywaTeLb
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November 03, 2019, 02:16:12 PM
 #147



You've got the point exactly. Imagine that hotel staff knows your name and details, thanks to the face recognition algo.
AI will suggest what are you interested in, so the front desk manager will give you meaningful information.
This approach will increase guest satisfaction, and a guest will leave a positive review. He will be spending extra at the premise.
AI remembers all guests, knows their habits, learns how to interact with them in the best way and ultimately increases the number
of services a guest use, which increases sales. Everyone loves a personalized approach. ModiHost will make sure to give it to
every guest.

___________________________________________________


Hope this works for most people. It would be nice to consider the fact that there are people who may suspect that something is wrong or something like that. Perhaps for some customers it makes sense to pretend that you do not know about their preferences.

CryptoFlowers
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November 03, 2019, 05:39:35 PM
 #148



You've got the point exactly. Imagine that hotel staff knows your name and details, thanks to the face recognition algo.
AI will suggest what are you interested in, so the front desk manager will give you meaningful information.
This approach will increase guest satisfaction, and a guest will leave a positive review. He will be spending extra at the premise.
AI remembers all guests, knows their habits, learns how to interact with them in the best way and ultimately increases the number
of services a guest use, which increases sales. Everyone loves a personalized approach. ModiHost will make sure to give it to
every guest.

___________________________________________________


Hope this works for most people. It would be nice to consider the fact that there are people who may suspect that something is wrong or something like that. Perhaps for some customers it makes sense to pretend that you do not know about their preferences.

Many people are afraid that AI will observe them. That is why cryptocurrencies with their anonymity have become so popular. Not all people want someone else to know their habits.
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November 04, 2019, 06:56:38 AM
 #149

Most of all, I was interested in the fact that clients will be able to get an individual approach while traveling.

This will make them feel at home and spend a little more.
What kind of individual approach do you mean? Is there any special service for your customers?

Modihost (OP)
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November 04, 2019, 09:42:27 AM
 #150


You're right. ModiHost software will reduce the number of staff and increase work efficiency.

At the same time, the number of personnel costs will be reduced, which is beneficial for hotel owners
Are you seriously? Will the software be reduced by one manager? But hardly. I do not think that this service was created to reduce staff.

And anyway, what are these double posts? It looks like the bot is working Wink

There is no need to exaggerate; it is better to face the facts.
When you read ‘reduce the staff,'  it does not mean ‘cut the workforce till there is one front desk manager left.'
Using AI does not mean firing all the stuff.

We are offering to reduce the load, especially on repetitive tasks and questions. Imagine how many times a day a front desk manager has to answer the same questions by phone and in person. How many times have you seen the FD manager answering other guests calls, while he couldn't pay attention to you? It happens every day in every hotel.
In this situation, even if 15% of guests use chatbots or Watson Personal Assistant to answer repetitive questions, this will balance out the workload and let the FD manager help you in person,  give meaningful advice, and help with other questions you may have. Front desk managers, receptionists, and concierges are especially busy during check-in and check-out times. This is where our platform will help a lot.

I wonder if this project will work with Booking.com or similar sites. Its can be bonus for hotels.

The booking.com support will be included in Modihost

________________________________________________

Meet the world's first artificial intelligence personal voice assistant in the hospitality industry – IBM Watson!

Our experts chose IBM Watson Assistant as a dialogue voice interface, which is designed to facilitate the interaction of the client with ModiHost system.

Watson is a feature-rich personal assistant that is always available. Proven and reliable, the assistant will understand the needs of each client, as well as take into account the habits, preferences and personal qualities of the client based on the data collected and stored on ModiHost. This data includes an in-depth analysis of the client's profile, his previous visits, his current mood and plans in ModiHost system. Besides, the system can use data and information resources that the client provides access to (for example, Google calendar, Facebook account, etc.).

IBM Watson Assistant will also help to improve the quality of service for each customer by asking for their opinion on the services provided in real-time. This maximizes CSI (customer satisfaction index) data, thereby increasing service revenue by up to 25%. Also, it will help to produce an up-to-date analysis of changes in the quality of service provided by hotel departments and specific employees.
Watson will support 13 languages: English, German, Arabic, Italian, Chinese simplified, Japanese, Chinese traditional, Korean, Czech, Portuguese, Dutch, Spanish, French.

For more information about IBM Watson Assistant, please visit: https://www.ibm.com/us-en/marketplace/watson-assistant-for-hospitality


Dimon8
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November 04, 2019, 10:09:52 AM
 #151

This is a good project as an initiative. It seems that the proposed service will really partially facilitate the hotel staff, but will insignificantly increase profits. Do you have calculations or the results of real-life research on the effectiveness of your service?
Asalar
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November 04, 2019, 11:08:36 AM
 #152


You're right. ModiHost software will reduce the number of staff and increase work efficiency.

At the same time, the number of personnel costs will be reduced, which is beneficial for hotel owners
Are you seriously? Will the software be reduced by one manager? But hardly. I do not think that this service was created to reduce staff.

And anyway, what are these double posts? It looks like the bot is working Wink

There is no need to exaggerate; it is better to face the facts.
When you read ‘reduce the staff,'  it does not mean ‘cut the workforce till there is one front desk manager left.'
Using AI does not mean firing all the stuff.

We are offering to reduce the load, especially on repetitive tasks and questions. Imagine how many times a day a front desk manager has to answer the same questions by phone and in person. How many times have you seen the FD manager answering other guests calls, while he couldn't pay attention to you? It happens every day in every hotel.
In this situation, even if 15% of guests use chatbots or Watson Personal Assistant to answer repetitive questions, this will balance out the workload and let the FD manager help you in person,  give meaningful advice, and help with other questions you may have. Front desk managers, receptionists, and concierges are especially busy during check-in and check-out times. This is where our platform will help a lot.

I wonder if this project will work with Booking.com or similar sites. Its can be bonus for hotels.

The booking.com support will be included in Modihost

________________________________________________

Meet the world's first artificial intelligence personal voice assistant in the hospitality industry – IBM Watson!

Our experts chose IBM Watson Assistant as a dialogue voice interface, which is designed to facilitate the interaction of the client with ModiHost system.

Watson is a feature-rich personal assistant that is always available. Proven and reliable, the assistant will understand the needs of each client, as well as take into account the habits, preferences and personal qualities of the client based on the data collected and stored on ModiHost. This data includes an in-depth analysis of the client's profile, his previous visits, his current mood and plans in ModiHost system. Besides, the system can use data and information resources that the client provides access to (for example, Google calendar, Facebook account, etc.).

IBM Watson Assistant will also help to improve the quality of service for each customer by asking for their opinion on the services provided in real-time. This maximizes CSI (customer satisfaction index) data, thereby increasing service revenue by up to 25%. Also, it will help to produce an up-to-date analysis of changes in the quality of service provided by hotel departments and specific employees.
Watson will support 13 languages: English, German, Arabic, Italian, Chinese simplified, Japanese, Chinese traditional, Korean, Czech, Portuguese, Dutch, Spanish, French.

For more information about IBM Watson Assistant, please visit: https://www.ibm.com/us-en/marketplace/watson-assistant-for-hospitality



That is, the assistant will replace the employee and in the end it will be possible to conduct a dialogue? Or how will this ultimately work?
emehnabsupp
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November 04, 2019, 11:45:01 AM
 #153






You've got the point exactly. Imagine that hotel staff knows your name and details, thanks to the face recognition algo.
AI will suggest what are you interested in, so the front desk manager will give you meaningful information.
This approach will increase guest satisfaction, and a guest will leave a positive review. He will be spending extra at the premise.
AI remembers all guests, knows their habits, learns how to interact with them in the best way and ultimately increases the number
of services a guest use, which increases sales. Everyone loves a personalized approach. ModiHost will make sure to give it to
every guest.

___________________________________________________



Hope this works for most people. It would be nice to consider the fact that there are people who may suspect that something is wrong or something like that. Perhaps for some customers it makes sense to pretend that you do not know about their preferences.


Many people are afraid that AI will observe them. That is why cryptocurrencies with their anonymity have become so popular. Not all people want someone else to know their habits.


Do you know exactly what artificial intelligence is?

This has nothing to do with surveillance or espionage.
Psycho Fish
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November 04, 2019, 12:09:44 PM
 #154






You're right. ModiHost software will reduce the number of staff and increase work efficiency.

At the same time, the number of personnel costs will be reduced, which is beneficial for hotel owners

Are you seriously? Will the software be reduced by one manager? But hardly. I do not think that this service was created to reduce staff.

And anyway, what are these double posts? It looks like the bot is working Wink


The hotel chain can have dozens of employees. Up to 10 people can work on hotel chain marketing alone.

ModiHost analyzes all customers and boosts sales with artificial intelligence.

I wonder if this project will work with Booking.com or similar sites. Its can be bonus for hotels.


This project should not work with Booking, as it will completely replace the need for resources such as Booking. Wink
Bertin
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November 04, 2019, 12:35:56 PM
 #155





You've got the point exactly. Imagine that hotel staff knows your name and details, thanks to the face recognition algo.
AI will suggest what are you interested in, so the front desk manager will give you meaningful information.
This approach will increase guest satisfaction, and a guest will leave a positive review. He will be spending extra at the premise.
AI remembers all guests, knows their habits, learns how to interact with them in the best way and ultimately increases the number
of services a guest use, which increases sales. Everyone loves a personalized approach. ModiHost will make sure to give it to
every guest.

___________________________________________________



Hope this works for most people. It would be nice to consider the fact that there are people who may suspect that something is wrong or something like that. Perhaps for some customers it makes sense to pretend that you do not know about their preferences.


Each client himself gives approval for the collection and use of personal data, so it makes no sense to hide something
clawiznebaf
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November 04, 2019, 12:54:16 PM
 #156




For some time I did not follow the industry, but now everyone wants to use artificial intelligence and blockchain in their projects. Sometimes even where it is not needed. I have a logical question, is it possible to implement this project without artificial intelligence?


In this case, artificial intelligence is used very effectively and gives a 25% increase in sales.


This reduces the need for a large number of staff


How was a 25% increase in sales calculated?

I think that this is only theoretical data and in fact it could be different


Yes, this is a theoretical calculation of increasing sales.

Only in real conditions after the launch of the platform can you see real performance indicators
emehnabsupp
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November 04, 2019, 01:38:42 PM
 #157



Most of all, I was interested in the fact that clients will be able to get an individual approach while traveling.

This will make them feel at home and spend a little more.

What kind of individual approach do you mean? Is there any special service for your customers?


Artificial intelligence will refer to the database in which all customer preferences will be stored.

This will allow the client to always get what he is used to.
Modihost (OP)
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November 05, 2019, 02:24:41 AM
 #158


You're right. ModiHost software will reduce the number of staff and increase work efficiency.

At the same time, the number of personnel costs will be reduced, which is beneficial for hotel owners
Are you seriously? Will the software be reduced by one manager? But hardly. I do not think that this service was created to reduce staff.

And anyway, what are these double posts? It looks like the bot is working Wink

There is no need to exaggerate; it is better to face the facts.
When you read ‘reduce the staff,'  it does not mean ‘cut the workforce till there is one front desk manager left.'
Using AI does not mean firing all the stuff.

We are offering to reduce the load, especially on repetitive tasks and questions. Imagine how many times a day a front desk manager has to answer the same questions by phone and in person. How many times have you seen the FD manager answering other guests calls, while he couldn't pay attention to you? It happens every day in every hotel.
In this situation, even if 15% of guests use chatbots or Watson Personal Assistant to answer repetitive questions, this will balance out the workload and let the FD manager help you in person,  give meaningful advice, and help with other questions you may have. Front desk managers, receptionists, and concierges are especially busy during check-in and check-out times. This is where our platform will help a lot.

I wonder if this project will work with Booking.com or similar sites. Its can be bonus for hotels.

The booking.com support will be included in Modihost

________________________________________________

Meet the world's first artificial intelligence personal voice assistant in the hospitality industry – IBM Watson!

Our experts chose IBM Watson Assistant as a dialogue voice interface, which is designed to facilitate the interaction of the client with ModiHost system.

Watson is a feature-rich personal assistant that is always available. Proven and reliable, the assistant will understand the needs of each client, as well as take into account the habits, preferences and personal qualities of the client based on the data collected and stored on ModiHost. This data includes an in-depth analysis of the client's profile, his previous visits, his current mood and plans in ModiHost system. Besides, the system can use data and information resources that the client provides access to (for example, Google calendar, Facebook account, etc.).

IBM Watson Assistant will also help to improve the quality of service for each customer by asking for their opinion on the services provided in real-time. This maximizes CSI (customer satisfaction index) data, thereby increasing service revenue by up to 25%. Also, it will help to produce an up-to-date analysis of changes in the quality of service provided by hotel departments and specific employees.
Watson will support 13 languages: English, German, Arabic, Italian, Chinese simplified, Japanese, Chinese traditional, Korean, Czech, Portuguese, Dutch, Spanish, French.

For more information about IBM Watson Assistant, please visit: https://www.ibm.com/us-en/marketplace/watson-assistant-for-hospitality



That is, the assistant will replace the employee and in the end it will be possible to conduct a dialogue? Or how will this ultimately work?

Thank you for the question.

Assistant will not replace the employee. Instead, it might help to answer repetitive questions or advice on activities.

As an example, a guest needs to know what time does the breakfast starts tomorrow? He could ask Watson, and it will answer the question in no time. No need to call the reception.

Another example, a person has his plans adjusted for tomorrow, and suddenly he has a few spare hours to spend after lunch tomorrow. A guest needs to ask Watsons what the options are at the vicinity to spend this time. Watson will make sure to bring up the options in accordance to the guest's preferences - no need to call the concierge.

Another example, a guest wishes to have some in-room dining. Watson is capable of suggesting dishes and capable of accepting the order. When the order is confirmed, it will be passed to the kitchen, where a chef will cook the dinner, and a waiter will bring it to the room — no need to call the in-room dining service.


________________________________________________

Why is the integration of artificial intelligence in various spheres of life so slow?

Artificial intelligence, machine learning and cognitive computing are already solving many problems in various industries-banking, pattern recognition, games, medicine and military systems.

But even though such systems significantly increase the efficiency of business processes, the vast majority of hotel enterprises cannot use artificial intelligence and cognitive computing. This is due to the high cost of infrastructure and the lack of qualified personnel. In addition, the budgets of such enterprises should also assume the maintenance of the system and allocate time for the installation, implementation and integration of the system with the existing infrastructure.

All these barriers complicate the process of implementing artificial intelligence and cognitive computing for large sectors of the
hospitality business.

We strive to go into the future in step with the times, so in our project ModiHost - artificial intelligence is one of the critical elements. More facts about ModiHost project-on our website https://modihost.io/.

pertipondni
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November 05, 2019, 10:33:00 AM
 #159







You're right. ModiHost software will reduce the number of staff and increase work efficiency.

At the same time, the number of personnel costs will be reduced, which is beneficial for hotel owners

Are you seriously? Will the software be reduced by one manager? But hardly. I do not think that this service was created to reduce staff.

And anyway, what are these double posts? It looks like the bot is working Wink


There is no need to exaggerate; it is better to face the facts.
When you read ‘reduce the staff,'  it does not mean ‘cut the workforce till there is one front desk manager left.'
Using AI does not mean firing all the stuff.

We are offering to reduce the load, especially on repetitive tasks and questions. Imagine how many times a day a front desk manager has to answer the same questions by phone and in person. How many times have you seen the FD manager answering other guests calls, while he couldn't pay attention to you? It happens every day in every hotel.
In this situation, even if 15% of guests use chatbots or Watson Personal Assistant to answer repetitive questions, this will balance out the workload and let the FD manager help you in person,  give meaningful advice, and help with other questions you may have. Front desk managers, receptionists, and concierges are especially busy during check-in and check-out times. This is where our platform will help a lot.


I wonder if this project will work with Booking.com or similar sites. Its can be bonus for hotels.


The booking.com support will be included in Modihost

________________________________________________

Meet the world's first artificial intelligence personal voice assistant in the hospitality industry – IBM Watson!

Our experts chose IBM Watson Assistant as a dialogue voice interface, which is designed to facilitate the interaction of the client with ModiHost system.

Watson is a feature-rich personal assistant that is always available. Proven and reliable, the assistant will understand the needs of each client, as well as take into account the habits, preferences and personal qualities of the client based on the data collected and stored on ModiHost. This data includes an in-depth analysis of the client's profile, his previous visits, his current mood and plans in ModiHost system. Besides, the system can use data and information resources that the client provides access to (for example, Google calendar, Facebook account, etc.).

IBM Watson Assistant will also help to improve the quality of service for each customer by asking for their opinion on the services provided in real-time. This maximizes CSI (customer satisfaction index) data, thereby increasing service revenue by up to 25%. Also, it will help to produce an up-to-date analysis of changes in the quality of service provided by hotel departments and specific employees.
Watson will support 13 languages: English, German, Arabic, Italian, Chinese simplified, Japanese, Chinese traditional, Korean, Czech, Portuguese, Dutch, Spanish, French.

For more information about IBM Watson Assistant, please visit: https://www.ibm.com/us-en/marketplace/watson-assistant-for-hospitality

https://d.radikal.ru/d01/1911/df/e640d92cba23.jpg


That is, the assistant will replace the employee and in the end it will be possible to conduct a dialogue? Or how will this ultimately work?


Thank you for the question.

Assistant will not replace the employee. Instead, it might help to answer repetitive questions or advice on activities.

As an example, a guest needs to know what time does the breakfast starts tomorrow? He could ask Watson, and it will answer the question in no time. No need to call the reception.

Another example, a person has his plans adjusted for tomorrow, and suddenly he has a few spare hours to spend after lunch tomorrow. A guest needs to ask Watsons what the options are at the vicinity to spend this time. Watson will make sure to bring up the options in accordance to the guest's preferences - no need to call the concierge.

Another example, a guest wishes to have some in-room dining. Watson is capable of suggesting dishes and capable of accepting the order. When the order is confirmed, it will be passed to the kitchen, where a chef will cook the dinner, and a waiter will bring it to the room — no need to call the in-room dining service.


________________________________________________

Why is the integration of artificial intelligence in various spheres of life so slow?

Artificial intelligence, machine learning and cognitive computing are already solving many problems in various industries-banking, pattern recognition, games, medicine and military systems.

But even though such systems significantly increase the efficiency of business processes, the vast majority of hotel enterprises cannot use artificial intelligence and cognitive computing. This is due to the high cost of infrastructure and the lack of qualified personnel. In addition, the budgets of such enterprises should also assume the maintenance of the system and allocate time for the installation, implementation and integration of the system with the existing infrastructure.

All these barriers complicate the process of implementing artificial intelligence and cognitive computing for large sectors of the
hospitality business.

We strive to go into the future in step with the times, so in our project ModiHost - artificial intelligence is one of the critical elements. More facts about ModiHost project-on our website https://modihost.io/.

https://d.radikal.ru/d02/1911/06/5df3d6e24d58.jpg


at the same time, Watson Personal Assistant will be based on the wishes of the client. All habits and desires will be stored in the database accessed by the robot.
Modihost (OP)
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November 05, 2019, 01:40:57 PM
 #160

Press about us: What’s Your Alternative If Mining And Staking No Longer Pays Off?

Please read an article with a comparison of Modihost Pool system vs cryptocurrency mining and staking.

https://cryptodaily.co.uk/2019/11/whats-your-alternative-if-mining-and-staking-no-longer-pays-off


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