I'd like to warn everyone about playing here. There are still a ton of bugs in the dice game and if there are bugs in dice it's possible the other games are not working correctly as well.
I've been playing the site for a couple weeks and while I am ahead, they are cheating players. Below will be a list of bugs I believe need fixed before they should even be allowing players to play.
1. You can only play multipliers above x98 on the high side. Low side betting only allows a player to chase x98.02 or lower.
2. Payouts are incorrect on high multipliers. They fixed x9900 to where it pays correctly but left the rest unfixed. I had an issue where I hit x9900 and was paid x4950(they fixed and paid me the difference)
3. playing high multipliers x450 pays out x430, x900 pays out x825 x990 pays x900, x2000 pays x1650 and so on. Other sites do somewhat the same but not nearly the drop in payout. For example Bitsler, if you play x2000 you are actually playing for x1980. Not nearly as significant as dropping to x1650 payout. The numbers mentioned are just the ones I have tested and lost on. I'm positive more numbers as as severely fucked up.
4. While playing high multipliers they screw players as well. For example, if you are playing x900 on the high side, on every other site you would need to hit 99.89 or higher with your roll. Same thing here, only you are actually playing for x825 which to hit on any other site you would need to roll 99.88 or higher.
5. Max payout is $2000 which is fine except if you are playing on autobet and your bet gets to where the max payout would be reached, they will let the bot keep rolling. Your bot will not stop til you bust or hit(if you have a stop on xxxx profit set, otherwise will reset to base n keep rolling). Below is an example and also i will show email response from support/dev.
The bets do not show the multiplier you were playing for but in this case I was rolling for x125(which actually pays correctly on the site.) $22.4209x125=$2802 and some change. This is from tonight's betting and the bot allowed me to wager $470 over what the max bet would have paid.
For the email response to make sense, read from the bottom up. That's just how their support sent the email to me.
Their view is, if you're dumb enough to make a bet knowing you can only make $2000 max, then thanks for the money. My whole point is there autobet should autostop if your bet is going to go above the max payout or keep betting the same amount over and over for a max win. otherwise you're going to keep betting and end up losing a load even if you hit.
Other sites will not even allow you to place a bet that pays above the max win.
Again, I am up on this site and not complaining because i lost money. These are legitimate bugs that need fixed and players are being screwed currently. Support has actually been very helpful until I brought up the autobet not working correctly IMO and then it turned into if ppl are dumb enough to bet higher we won't stop em bs.
Would love to hear the opinions of dooglus, Baryom, Devans, or RHaver on these issues. Maybe they'll tell me i'm a dumbass or maybe they'll tell me I'm correct. Not sure if any of this really effects the provably fairness of a roll except for in point #3.
Hello! Thanks for your message.
We're sorry that you are experiencing these issues. We are currently working on revamping dice completely to solve the issues which you addressed above.
I had our team look into your issues encountered with dice and we have added $400 to your Roobet account "2cool4losing". This is compensation for your wins which were capped out at the max profit of $2000. The total amount was ~ $300 but we've added a bit more for the slight delay encountered.
Out of respect for your post and issues encountered, I will address each point.
1. We have informed you before that we are aware of the inability to chase bets below 98.02x - This is nothing to be worried about as it's just a convenience and preference for dice betters, which is of course important and will be fixed in our dice update.
2. Thank you for reporting this to us when you noticed it! Our intent is pure and the last thing we want is to take away from a players win. Right when you reported this, we fixed the issue and credited you the difference as well as gave you a reward for reporting this bug.
3. As you go very high up in the multipliers, we do see this happening. This will be addressed and fixed in our dice update.
4. This occurred at very high multipliers as well and will be fixed in our dice update.
5. We apologize for this issue taking place. Our team understands how allowing our players to place a bet size, with a multiplier higher than the max payout, is not proper. In our dice update we will not allow players to bet more than they can win. We have refunded you (addressed above) as well as any others that have encountered this issue.
Dice has been disabled site-wide until we have rolled our Dice Update out.To your point above, we are confident that our games on Roobet do not have any bugs. But, in any case - the unknown is always a factor which is why we encourage users to report any bugs in which they encounter to us as they will be rewarded. Roobet is based off of our tight knit community and catering to the communities happiness and this core fundamental will never change. That's why we don't tread lightly on situations like this and like to address them head on - continuously making progress in the right direction.
If you have any other reports or questions feel free to reach out to our 24/7 live support/leave a response here.
Thanks again!
