My Funds on HITbTc hacked

[Jercyhora2]

My balance is emptied! I don't know what happen but my XRP converted into BOX then trade into EOS until it became empty.






Anyone similar to this situation?

[1715598308]

1715598308

[1715598308]

1715598308

[pamsugas]

it's possible your account was hacked ...!
I have not had a problem with HITBTC in 2 years.
it's better to change the password to secure your account

[mk4]

Not sure if we should point our fingers immediately on HitBTC, but this could well be a problem on your side. What security measures did you take on HitBTC? Did you at least enabled 2FA?

With that said, while I'm not saying HitBTC is a scam because I don't think I've used that exchange in the past, HitBTC sure is definitely very shady for the bad publicity it's getting.

https://www.reddit.com/r/Monero/comments/bp65zz/hitbtc_fraud/
https://www.reddit.com/r/CryptoCurrency/comments/ad6y1x/i_think_hitbtc_just_scammed_me_and_i_have_it/
https://www.reddit.com/r/hitbtc/comments/9ooq3m/hitbtc_scam_70000/
https://www.reddit.com/r/Bitcoin/comments/aondr3/hitbtc_scam_possibly_an_internal_scam_operation/
https://www.reddit.com/r/hitbtc/comments/aojn88/hitbtc_scam_all_of_my_funds_have_been_stolen/

[Jercyhora2]

Not sure if we should point our fingers immediately on HitBTC, but this could well be a problem on your side. What security measures did you take on HitBTC? Did you at least enabled 2FA?

With that said, while I'm not saying HitBTC is a scam because I don't think I've used that exchange in the past, HitBTC sure is definitely very shady for the bad publicity it's getting.

https://www.reddit.com/r/Monero/comments/bp65zz/hitbtc_fraud/
https://www.reddit.com/r/CryptoCurrency/comments/ad6y1x/i_think_hitbtc_just_scammed_me_and_i_have_it/
https://www.reddit.com/r/hitbtc/comments/9ooq3m/hitbtc_scam_70000/
https://www.reddit.com/r/Bitcoin/comments/aondr3/hitbtc_scam_possibly_an_internal_scam_operation/
https://www.reddit.com/r/hitbtc/comments/aojn88/hitbtc_scam_all_of_my_funds_have_been_stolen/

I almost forgot, I'm using tabtrader. My funds is not stolen, it has been Buy High and Sell to until it becomes empty

[MURONDI]

I have a hitbtc account but haven't opened it in a long time, during using hitbtc I have never had a problem, It looks like your account was hacked, maybe you've entered a phishing site, did you activate 2fa authentication,? You must be alert for suspicious activity.

[leavolnhals]

This problem has happened a lot and it seems your account has been hacked before. So the transaction happened automatically and I think your computer was infected with Trojan virus or your account was stolen by someone.
It is better to create a new account and reinstall the window to avoid the old viruses running again.

[Landak]

Wahh ... it's certain that your account has been hacked, try checking your login log history, there must be many IP addresses that you don't recognize.
create a new account or activate 2fa to be safe.
Better, I suggest not trading on hitbtc because there are already many indications of fraud. check the sub forum thread accusations or reputation you will find many accusations about hitbtc, beware.

[Jercyhora2]

Wahh ... it's certain that your account has been hacked, try checking your login log history, there must be many IP addresses that you don't recognize.
create a new account or activate 2fa to be safe.
Better, I suggest not trading on hitbtc because there are already many indications of fraud. check the sub forum thread accusations or reputation you will find many accusations about hitbtc, beware.

I let my phone, under flight mode minute later then when I turn the data on. This happens

[adroitful_one]

Wahh ... it's certain that your account has been hacked, try checking your login log history, there must be many IP addresses that you don't recognize.
create a new account or activate 2fa to be safe.
Better, I suggest not trading on hitbtc because there are already many indications of fraud. check the sub forum thread accusations or reputation you will find many accusations about hitbtc, beware.

I let my phone, under flight mode minute later then when I turn the data on. This happens

While I'm not the biggest HitBTC fan and I can't even use the exchange anymore since I'm in the USA, I don't think this one was their fault. It looks to me like your account got hacked. Were the coins that were in your account withdrawn to a BTC address in the end? Have you accessed your account from a pc? If so, you may want to check it for any sort of malware that may have gotten access to your account. Or, you could have possibly fallen for a phishing attempt. I would enable 2fa as soon as possible and change all of your passwords to start.

[romero121]

There is more chances that your account has hacked. In most of the cases once the account is being hacked, it is hard for the owner to access it, as the private keys will be changed to take the account into the hackers control. Myself had encountered similar issue with localbitcoins and the entire mistake was mine. Here you could get support from the hitbtc team, because it looks like you've used the hitbtc application. At present it in the beta version, this too can be a problem from the development side causing the wallet get emptied.

[Taskford]

My balance is emptied! I don't know what happen but my XRP converted into BOX then trade into EOS until it became empty.






Anyone similar to this situation?

It's inappropriate to blame Hitbtc for that issue and I best to investigate on what actually happen since in the  first glance your account has been hack and best to track those possibly entry nor check your email since possibly  there are other more compromised. And be careful always on clicking any external links and be vigilant on what site you are typing on since there are so many phising sites which is splattering in this space.

[jhenfelipe]

My balance is emptied! I don't know what happen but my XRP converted into BOX then trade into EOS until it became empty.

Please explain it clearer. When you say it was converted to XRP then BOX then EOS, you mean it happened without you taking that action?

The problem may be from:
   1. Your HitBTC account directly
   2. 3rd party app you used to trade
   3. HitBTC API,  if you are not using the updated version (v 2.0)

I'm afraid you could get back your assets, but start on checking all the histories on HitBTC directly not on tabtrader app.

[NathanJB]

My balance is emptied! I don't know what happen but my XRP converted into BOX then trade into EOS until it became empty.

Anyone similar to this situation?

So far, I have not experienced such unexplained movements and trades of my coins in HitBTC. I have an account there because many coins that found it difficult to get listed on exchanges were mostly accepted by the platform. They must have a low listing fee as well as low qualification for listing.

I have heard many stories and complaints against HitBTC. But it looks like what is happening to your account is not due to HitBTC. The exchange site may hold and freeze your account or coins or deposits and withdrawals, suddenly asks KYC from you, and so on but not trade your coins. That is probably done by a hacker.

[Japinat]

Sorry for your loss but based on my experience I find hitbtc a good exchange although it's not my primary exchange.
I've been using the site for years and I never face a single serious problem with them, my account is not fully verified but I secured my account with 2FA to make it safer. If its on the site's issue, you can make a scam accusation but if its on your own negligence, there's nothing you can do about it anymore.

[joniboini]

I let my phone, under flight mode minute later then when I turn the data on. This happens

Did you expose your API key somewhere? It looks like an API abuse to me, at least if you don't get any log in notifications or something like that.

If a hacker got your API key and use it to trade, then it's the same as losing your money. Better disable the API first and try to find out how and when he got your account. This method is really dangerous and not even Binance could protect you.

[piebeyb]

My balance is emptied! I don't know what happen but my XRP converted into BOX then trade into EOS until it became empty.
Anyone similar to this situation?

Have you received an incoming email with a different IP from HITBTC, as far as I know you will get login information, if something is strange and different, it means that your account has been compromised. You should change your password and activate 2FA.

I let my phone, under flight mode minute later then when I turn the data on. This happens

Did you expose your API key somewhere? It looks like an API abuse to me, at least if you don't get any log in notifications or something like that.

If a hacker got your API key and use it to trade, then it's the same as losing your money. Better disable the API first and try to find out how and when he got your account. This method is really dangerous and not even Binance could protect you.

I agree with this, there are many cases of traders using free bot applications to trade and use APIs, so I think it can happen, so far I am safe on hitbtc because I trade manually

[Yaunfitda]

I let my phone, under flight mode minute later then when I turn the data on. This happens

Did you expose your API key somewhere? It looks like an API abuse to me, at least if you don't get any log in notifications or something like that.

If a hacker got your API key and use it to trade, then it's the same as losing your money. Better disable the API first and try to find out how and when he got your account. This method is really dangerous and not even Binance could protect you.

Most likely this one.

To the OP, don't like to sound rude here, but I guess your money is gone and it could partly blame yourself here. Not defending HitBTC because it's a shitty exchange, but it seems your account has been compromised already. Start a new slate, but this time be very careful specially if you are traveling and using your smart phone and using public and free WIFI out there.

[tambok]

My balance is emptied! I don't know what happen but my XRP converted into BOX then trade into EOS until it became empty.






Anyone similar to this situation?

We understand how you feel and we know how hard for it to check that your balance is empty, but please do understand, that there is nothing we can do here, so better to ask support from the team, if the support team didn't response to your concern and doesn't provide you any proof with what happened to your account, then maybe it was hacked or due to some reasons, so better to check it with their support first before ranting here.

[Ararbermas]

You account got hacked men thats why there are history before your balance disappear. You should change your password as soon as possible to secure your account. Don't blame the exchange cause it's not their fault why you are now facing this kind of problem.  In fact they don't have issues like yours based on simple research. And you know moslty exchange nowadays has 2FA, wherein maybe you didn't enable it before putting you money.  because that's is the most important to prevent hacking.

[marcbitcoins]

Most probably your account was hacked that if you did not able to enable the 2FA security then your Ripple will be stolen instantly. HitBTC is one of the most reliable exchanges that even it has the highest service fees but it can be trusted if you are vigilant with your accounts.