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Author Topic: Special thread concerning bitmains coupons refunds discounts. June 2020 update  (Read 4035 times)
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AlecMe
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January 15, 2020, 05:56:05 PM
Merited by frodocooper (2)
 #261

Hi,

@Philip Hope you both get well soon.


Wednesday business day in China had long time passed for today (Wednesday) and no refunds have been processed nor any emails have been received on my end.

The refund I am talking about is the $398 to BTC for the second batch of t17e that bitmain sold in sept 2019

Another email has been sent to Carol:

Code:
Hi Carol,

My refund has not been received yet.

Could you help expedite this?

I do hope this will not hinder our collaboration going forward.

I look forward to hearing from you

Regards.
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January 15, 2020, 10:31:19 PM
Merited by frodocooper (2)
 #262

I have yet to receive my refund as well. Like others, the credit on my account was removed quite a while back and I no longer have any sort of official recognition that Bitmain owes me money, which I find a little disconcerting.

My guess is that, being long BTC, Bitmain is also likely bullish BTC and is delaying the repayments as long as possible. It can't be overly complicated to issue refunds automatically, or at least have someone in finance batch issue them relatively easily, so this delay citing year end rollovers appears slightly disingenuous.
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January 16, 2020, 08:11:24 AM
Merited by frodocooper (3)
 #263

a bit of a rushed post as I am heading out the door...

Bitmain has completed my refund, I believe it has both refunds in one transaction, I have emailed for confirmation.
T17e from September order has been updated, finally  Grin Grin

https://imgur.com/a/tzDyTU1

Will edit post for better sense when back and/or when Bitmain reply on confirmation for refunds.


I believe many refunds will go out today as BTC dropped a bit in price  Cheesy
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January 16, 2020, 12:47:53 PM
Merited by frodocooper (2)
 #264

Got email confirmation at 0130am est.   Bitmain btc refund went thru to my wallet

Home garage miner:  (5) S17+ 73th
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January 16, 2020, 01:00:54 PM
 #265

Got email confirmation at 0130am est.   Bitmain btc refund went thru to my wallet

Very  good news.  The  bitmain refund process has been slow.

My refund was due from  Sept 27  to paid Dec 25.

A lot of people have been helped by this thread.

I got 1189 credit faster
then the 140 btc refund

But I was entitled to those amounts.
I wrote many emails but it has worked out.

I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
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January 16, 2020, 03:56:02 PM
Merited by frodocooper (2)
 #266

Got email confirmation at 0130am est.   Bitmain btc refund went thru to my wallet

I can also confirm that I also received a BTC transfer to make up for my Dec T17+ order (both the price drop and the TH reduction). It looks like I was a bit premature complaining yesterday, my apologies Smiley
philipma1957
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January 16, 2020, 04:15:26 PM
Last edit: January 17, 2020, 02:26:37 AM by frodocooper
 #267

Also good news. I am glad you got a refund.

I have to say bitmain has behaved beyond my expectations.

I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
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January 16, 2020, 05:19:09 PM
Merited by frodocooper (2)
 #268

My refund just showed up in my wallet, too.  Exactly one month from when promised it will be done in a month.

I don't believe in superstition because it's bad luck: 13thF1oor6CAwyzyxXPNnRvu3nhhYeqZdc
These aren't the Droids you're looking for: S5 & S7 (Sold), R4B2, R4B4 (RIP), 2x S9 obsolete, 2xS15-28, S17-56, S17-70
Pushing a whopping 1/5 PH!  Oh The SPEED!!!
Philipma1957cellphone
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January 16, 2020, 06:27:59 PM
Last edit: January 17, 2020, 02:27:15 AM by frodocooper
 #269

nice another happy customer.
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January 16, 2020, 06:56:06 PM
 #270

I had the opposite (not happy) recent experience: I put on an order, used coupon, then asked them to apply my credit.
Got no response, order expired and now they are out of stock.
If they don't respond in time about credit, then what's the point?
Basically, I wasted a $175 coupon on this nonsense.
mgoz
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January 16, 2020, 07:00:26 PM
Merited by frodocooper (2)
 #271

Just confirmed my refund came through after 43 days.
philipma1957
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January 16, 2020, 07:32:55 PM
 #272

I had the opposite (not happy) recent experience: I put on an order, used coupon, then asked them to apply my credit.
Got no response, order expired and now they are out of stock.
If they don't respond in time about credit, then what's the point?
Basically, I wasted a $175 coupon on this nonsense.

You keep emailing politely over and over and over.

They will fill it.

The exact same thing happened to me philipma1957
 
The exact same thing happened to buysolar

In both cases they let us  do the expired order.

Send them an email  and refer the this thread and this post.

Ask them hey what about me.

Ask them again and again polite.

They can be silly slow but they have fixed things for many of us.

I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
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January 16, 2020, 07:55:52 PM
Last edit: January 17, 2020, 02:28:08 AM by frodocooper
 #273

Thanks, will try and see what would happen.
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January 17, 2020, 02:55:41 PM
Last edit: January 18, 2020, 03:14:08 AM by frodocooper
 #274

they have gear listed for sale.

so they have stock.

i know it is frustrating please be patient persistent polite point to this thread.

I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
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January 17, 2020, 05:37:00 PM
Last edit: January 18, 2020, 03:14:28 AM by frodocooper
Merited by frodocooper (2)
 #275

NO go.
I was patient, I pointed to thread.
Order cancelled (not re-opened, changed to cancelled from expired), coupon returned.

They have a very convoluted procedure instead of simply subtracting credit $$ automatically from order.
Basically, if you are trying to pay in btc, they claim NOT to be able to subtract credit fast enough.
I don't want to send wire.
I will try to put order in the cart, then ask to subtract credit.
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January 17, 2020, 06:06:21 PM
Last edit: January 18, 2020, 03:15:06 AM by frodocooper
 #276

They went back and opened my cancelled order  to allow me to pay the final 380 or so  after the credit was applied .  The unit just arrived 10 minutes ago I was coming to this thread to say they finally are fully squared up with me.

I ordered a S17 PRO.

I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
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January 17, 2020, 06:27:13 PM
Last edit: January 17, 2020, 10:43:52 PM by Biodom
 #277

@philipma1957, it seems that your experience was different.
In my case, they cancelled the order, returned the coupon (EDIT: allegedly, as I don't see it) and told me to put a new order in USD (NOT btc) IF i wanted my credit to be counted.
I guess, they make it up as they go.
philipma1957
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January 17, 2020, 06:50:56 PM
Last edit: January 18, 2020, 03:15:32 AM by frodocooper
 #278

Yes that is part of their game.

Eventually I wore them down and they used an expired btc order for a s17 pro.

I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
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January 20, 2020, 10:06:52 PM
Merited by philipma1957 (2), frodocooper (2)
 #279

Finally squared up my order. It took a while, but i was able to use both credit and a coupon, but will get T17+ (not original s17+) and one month later.
Oh, well.

That said, I wonder if most people would just let January coupons expire.
philipma1957
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January 21, 2020, 03:00:48 AM
 #280

@ biodom

good your persistence paid off!

I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
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