alabamafan1 (OP)
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March 20, 2014, 03:43:46 AM Last edit: April 01, 2014, 01:43:42 AM by alabamafan1 |
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Update: Cloudbet paid me in the end...BUT they have AWFUL odds, AWFUL customer service and AWFUL everything. So many better live betting books and better odds out there. In my opinion, AVOID!
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seandaniel
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March 20, 2014, 05:05:16 AM |
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me too.. just deposited since last night.. and until now nothing happen.
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seandaniel
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March 20, 2014, 05:08:06 AM |
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even their thread here, i cant find it..
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baokychen
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March 20, 2014, 05:12:02 AM |
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They got some deposit issue. They reply at their thread already. Just that the service level dam sucks for not replying for the customer enquiry. They not a scam I guess.
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alabamafan1 (OP)
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March 20, 2014, 05:28:24 AM |
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They send me a message telling me deposits are having issues. YET clearly on blockchain is my deposit and they don't even credit it to my account or let me withdraw it. REALLY?
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Cloudbet
Legendary
Offline
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
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March 20, 2014, 06:03:29 AM |
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Hi all,
We are experiencing some delays with deposits and are working through the backlog manually. Please accept our apologies for the inconvenience. We will be caught up soon, and back to regular instant deposits.
Cheers, Cloudbet
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FUR11
Sr. Member
Offline
Activity: 378
Merit: 250
FURring bitcoin up since 1762
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March 20, 2014, 06:14:46 AM |
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Hi all,
We are experiencing some delays with deposits and are working through the backlog manually. Please accept our apologies for the inconvenience. We will be caught up soon, and back to regular instant deposits.
Cheers, Cloudbet
I'm sure you'll be bonusing the affected players as an apology, right?
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baokychen
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March 20, 2014, 06:17:16 AM |
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Hi all,
We are experiencing some delays with deposits and are working through the backlog manually. Please accept our apologies for the inconvenience. We will be caught up soon, and back to regular instant deposits.
Cheers, Cloudbet
I'm sure you'll be bonusing the affected players as an apology, right? The bonus will take a very long time to clear dude.
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philmcneal
Newbie
Offline
Activity: 8
Merit: 0
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March 20, 2014, 08:40:36 AM |
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yeah if i don't get some sort of bonus i'm going to bitch and whine in this thread and withdraw my money out IMMEDIATELY!
You guys say instant deposit, I'm sorry 24 hours is not instant! At least reply to your e-mails sheesh this is MONEY YOUR MESSING AROUND here!
I'm usually a pleasant guy but it bugs me that you got MY MONEY and I can't do anything on it ON YOUR SITE when you advertised "Instant deposits!" If you guys were in maintenance mode you could have DISABLED the deposit button you think? I would have been a lot happier customer man but this is piss poor especially when your making money off of me.
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Cloudbet
Legendary
Offline
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
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March 20, 2014, 03:47:41 PM |
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Hi all,
We are now processing deposits as normal. Please let us know if you have any difficulties.
If you have made a deposit that hasn't been credited to your account, please send us your deposit wallet address or transaction hash and we will process it manually.
Please accept our apologies once again for the inconvenience and thanks for your patience and understanding.
Cheers, Cloudbet
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Jcw188
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March 20, 2014, 04:02:30 PM |
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Cloudbet, kind of weird you wouldn't say sooner what was wrong. Everyone could have understood if it was a delay due to blockchain being down. But you didn't say anything which leads everyone, including me, to get worried and suspicious.
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elbill
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April 01, 2014, 01:40:39 AM |
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Me too, 3 confirmations and nothing...
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btcgolfing
Newbie
Offline
Activity: 18
Merit: 0
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April 01, 2014, 02:24:08 AM |
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not good.
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omahapoker
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April 01, 2014, 02:35:35 AM |
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they should respond here in this thread. if they are having issues then people will understand
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Cloudbet
Legendary
Offline
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
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April 01, 2014, 04:07:53 AM |
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Hi folks, If your deposits are not being credited instantly, please send the transaction hash to our support team at support@cloudbet.com and we will make sure they are credited promptly. We will be migrating to an in-house system later in this week, and at that point will be able to process all deposits instantly. Thanks for your patience and understanding. Cheers, Cloudbet
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pbppbp
Newbie
Offline
Activity: 1
Merit: 0
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June 13, 2014, 08:11:44 PM |
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Cloudbet is a total scam---DO NOT PLAY THEIR TABLE GAMES--THEIR SOFTWARE IS NOT RANDOM!!!\ YOU WILL LOSE 99% OF THE TIME!!!
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