Erex - new exchange - scam

[wija]

hi all,

admin freez wallet and don't refund coins
https://www.zupimages.net/viewer.php?id=20/19/hxtu.png
as you can see, they even blocked the wallet from their coin !!
on their discord, they send me many dm "we re going to refund you in 3 days"...and nothing


I've been receiving this message every 3 days for 15 days and today, still nothing.

as you can see , many people begin to see it's a scam https://zupimages.net/up/20/19/5w9o.png

warning !!

my last dm with admin https://zupimages.net/up/20/19/15ch.png

no answer, of course !
.

[1715277378]

1715277378

[1715277378]

1715277378

[stompix]

Is it erex.io?
You should have added at least the domain name, when I searched their name with google it didn't hit any results, had to search on bitcointalk
CRYPTO EXCHANGE - EREX.io - CRYPTO MULTI SERVICE

New exchange, no contact info, no address, no nothing.
No clue where they are located, if they are licensed, nothing!
I've never seen anything this secretive since btc-e!

[Twinkledoe]

If the OP wants, he can post this link to the erex thread so they know they have existing accusation on them. And let's see what they will reply on this case.

[wija]

Is it erex.io?
You should have added at least the domain name, when I searched their name with google it didn't hit any results, had to search on bitcointalk
CRYPTO EXCHANGE - EREX.io - CRYPTO MULTI SERVICE

New exchange, no contact info, no address, no nothing.
No clue where they are located, if they are licensed, nothing!
I've never seen anything this secretive since btc-e!

yes, erex.io

[MofoMF]

Almost 12 hours an not balance into my erex.io btc account!!!!!!!!!
https://www.blockchain.com/btc/tx/947ce058ab4fc1e27b8e6c180f8c66777c2d12f8da0b5015adac8fb5123c0522
https://imgur.com/a/8VCrcKo


We need to do something about this poor support when they are playing with our money so they can`t take advantage of us in the future!

If i`m not taken seriously and every person from this forum ignores me .. they will win and at the end, they can run with our btc, ltc or any crypto we transfer to this market!
We can all wake up when is too late, like cryptsy or cryptopia, mintpal, btc-e .. and so on...

[MofoMF]

Even if they "repair" the situation, is still something very, very awfull and we should do something about it!

[MofoMF]

We need for more people to see this and do something about it, it`s like an online store when u pay for something and you`re not receiveing the item you paid for!

Also you`re getting banned from their support discord channel where they should help you with the matter!

[MofoMF]

BucurestiToday at 5:10 AM
are u fking kidding me ?
27 confirmations and still no balance in my btc wallet ?
who the fuck can accept such incompetence ?
wake the fuck up
even i could do a better job than u .. it`s that simple, github is full of scripts that could help u doing a good job
u don`t need to be a coder
27 confirmation and i still can`t see my btc ?
fuck u
EREX.io | Black-NETToday at 5:12 AM
@Bucuresti  STOP SPAM!
BucurestiToday at 5:12 AM
say what ?
this is not spam .. if u want spam, i can show u spam ...
this is just an angry customer
EREX.io | Black-NETToday at 5:14 AM
@Bucuresti  Chill out!
FreakHouse (FREAK & MentX)Today at 5:29 AM
:open_mouth: show me those scripts. Haven't found one up to date to run an exchange with that is decent.
:wink:
SugarToday at 6:08 AM
lmao @Bucuresti


They are laughing when i can`t respond .. it`s 2020 ..Wake up people!

[wija]

We need for more people to see this and do something about it, it`s like an online store when u pay for something and you`re not receiveing the item you paid for!

Also you`re getting banned from their support discord channel where they should help you with the matter!

a lot of people don't know bitcointalk and discord, but look at their discord chanel and you will see a lot of complaints !

[MofoMF]

Bucuresti
#9251

BitvalutaYesterday at 7:55 PM
everything been working ok up until now
its normally quite fast
FreakHouse (FREAK & MentX)Yesterday at 8:00 PM
Yeah, the only thing I have withdrawn went pretty quick
BitvalutaYesterday at 8:06 PM
not no more lol
WillowCoinYesterday at 8:19 PM
Guys problem is with their new website erex.io/en and not individual coins. The withdrawls are getting stuck on pending status. Don't worry they will fix the problem soon. My withdrawl is also pending from many hours.
I reccomend withdrawing using the erex.io/wallet page and not erex.io/en page. That might not cause the stuck on pending problem.
alexsm751Yesterday at 8:22 PM
@alexsm751 ive been wait 4.5 hours for my btv
@Bitvaluta What are the problems of waiting with? Do you think I should wait for my coins? Or did the coins go to the moon?
James brukeYesterday at 8:24 PM
"Coins went to moon" :joy::rofl:
alexsm751Yesterday at 8:25 PM
@alexsm751  Please answer why the channel #support  was created ?
@EREX.io | Black-NET I wrote a letter. No answer! There is no solution! Understand what? My coins are hanging !!! What prevents to send?
James brukeYesterday at 8:25 PM
Why don't you understand. Their platform is having a problem, it might take. 1 hour to fix , 1 day to fix or even 1 week.
Wait patiently.
We cannot do anything.
brr22Yesterday at 8:43 PM
I can not send a message to contacts
alexsm751Yesterday at 9:03 PM
Writing is not meaningful or useful. Saport &  contacts is silent and there is no answer
EREX.io | Black-NETYesterday at 11:20 PM
Writing is not meaningful or useful. Saport &  contacts is silent and there is no answer
@alexsm751 Please expect a reply soon.
EREX.io (Maxime)Yesterday at 11:24 PM
Please check #support
NeveRektAgainYesterday at 11:52 PM
@ADMIN @MOD    I would like to recommend you some things for a better communication guys.

1.  Make an announcement when the exchange or certain wallets are under maintenance

2. Stop spamming every channel with the same message @EREX.io | Black-NET so people don't just "mark as read" your server
at every notification. This way you will be able to get more people to actually read your message.

3. Try to be more specific on what are you guys working on so everyone can understand.

4. When you have issues on exchange with one or more coins, you should add a banner on your exchange with that information so people don't flood your "contact" section with dumb questions.

This way you can lower your work volume and make everyone happy.  If someone can't understand why they have a problem you would have something to point them at.
Ultimately these 4 simple things will help you  handle situations in a professional manner.
EREX.io | Black-NETYesterday at 11:54 PM
@NeveRektAgain  Thank you, we plan to use it in the future!:slight_smile:
Altcoin Cash - GpuHOT.comToday at 12:15 AM
Great suggestions from @NeveRektAgain
bruktToday at 12:55 AM
@NeveRektAgain suggestion: after 5 request:,tell why Erex admin does not return coin .
EREX.io | Black-NETToday at 12:59 AM
@NeveRektAgain suggestion: after 5 request:,tell why Erex admin does not return coin .
@brukt I am tired of you! :rage:
WillowCoinToday at 12:59 AM
Lol
@brukt most likely because he is fixing the problem rather than replying to everyone. They have less staff now and likely will increase capacity in future. These things are common with emmerging exchanges.
Main admin is @EREX.io (Maxime) and looks like he is busy working.
Altcoin Cash - GpuHOT.comToday at 1:16 AM
Help the homeless coin need 2 more votes now, then you can add me as DEV too :slight_smile:
Anyone wanna bump us up?
EREX.io (Maxime)Today at 1:27 AM
@Altcoin Cash - GpuHOT.com Help the homeless coin will be listed !
You're welcome
FreakHouse (FREAK & MentX)Today at 1:34 AM
REALLY need a room to list new coins added. Can't keep up with anything here at this point. Put someone in charge of the server to keep it running smoother
EREX.io (Maxime)Today at 1:36 AM
I moved this post on #listing-ann
devilking6105Today at 2:21 AM
Thank you for listing HTH Coin!!!
BucurestiToday at 5:10 AM
are u fking kidding me ?
27 confirmations and still no balance in my btc wallet ?
who the fuck can accept such incompetence ?
wake the fuck up
even i could do a better job than u .. it`s that simple, github is full of scripts that could help u doing a good job
u don`t need to be a coder
27 confirmation and i still can`t see my btc ?
fuck u
EREX.io | Black-NETToday at 5:12 AM
@Bucuresti  STOP SPAM!
BucurestiToday at 5:12 AM
say what ?
this is not spam .. if u want spam, i can show u spam ...
this is just an angry customer
EREX.io | Black-NETToday at 5:14 AM
@Bucuresti  Chill out!
FreakHouse (FREAK & MentX)Today at 5:29 AM
:open_mouth: show me those scripts. Haven't found one up to date to run an exchange with that is decent.
:wink:
SugarToday at 6:08 AM
lmao @Bucuresti
FreakHouse (FREAK & MentX)Today at 6:11 AM
I guess they will be banned soon since they are posting scam info on erex. :man_shrugging: Sucks if true
SugarToday at 6:12 AM
I guess they will be banned soon since they are posting scam info on erex. :man_shrugging: Sucks if true
@FreakHouse (FREAK & MentX) lel


Keep in mind this discord users that willingly help erex.io to denigrate normal and honest users!!!

[MofoMF]

https://www.consumer.ftc.gov/articles/what-know-about-cryptocurrency
Starting an complaint here!

[EREXIO]

This user does not contact us and does not care about the messages we send him.
He prefers to respond on this topic and not even our messages, we have nothing on our customer service.
We leave this topic.

We have received your withdrawal requests and you have received a response to your request.
We do our utmost to process requests as quickly as possible.

Following an error which we are not at the origin, MangoCoin was taken offline to protect the funds during the investigation.
All this manipulation has been followed by the developer of MangoCoin and he is aware of it.

MangoCoin is now online and withdrawals are made in batches.
Yours should be late.

For people who think that EREX is a Scam, know that this person spammed several of our users, sent us insults by email, of which we have the proofs.

It is very good to criticize a platform doing everything to serve its community, but insults and threats do not affect us.

Also note that the withdrawal amount is around $ 4-5.

Treated us to scammer for a pending withdrawal, it is really inappropriate.

[The Cryptovator]

@OP please update your thread with correct format like below.

Platform Name:
Website:
Archived Website:
Bitcointalk Profile:
ANN Tread:
Archived ANN:
Valid Reason of Accusation:

Since they have broke written contract means they scam your funds you may create flag type 3.

I am wondering why peoples choosing this non reputed exchange who have bought domain  77 days back.

Here is domain details,

Domain Name: EREX.IO
Registry Domain ID: D503300001183319495-LRMS
Registrar WHOIS Server: whois.namecheap.com
Registrar URL: www.namecheap.com
Updated Date: 2020-02-20T22:26:12Z
Creation Date: 2020-02-20T22:06:07Z
Registry Expiry Date: 2021-02-20T22:06:07Z
Registrar Registration Expiration Date:
Registrar: NameCheap, Inc

Tagged for now.

Edit,
They replied after got tag and explanation isn't appropriate. Doesn't matter what is the amount they should proceed withdrawal without problems. More suspicious their ANN thread is self moderated.

[MofoMF]

Print a copy of your FTC Report
Important: After you exit this page you will not be able to access a copy of your FTC report.

Thank you for submitting your report to the Federal Trade Commission. While the FTC cannot follow up with each individual, know that your civic engagement will help protect other consumers from fraud, scams, and other illegal business practices.


How to add information to your report:
Call the FTC at 877-382-4357.
Have your report number ready.
Add more details to your report.

I`ve made an official complaint .. hope will matter even tho i`m from europe!

[EREXIO]

This user does not contact us and does not care about the messages we send him.
He prefers to respond on this topic and not even our messages, we have nothing on our customer service.
We leave this topic.

DISCORD:
"are u fking kidding me ?
27 confirmations and still no balance in my btc wallet ?
who the fuck can accept such incompetence ?
wake the fuck up
even i could do a better job than u .. it`s that simple, github is full of scripts that could help u doing a good job
u don`t need to be a coder
27 confirmation and i still can`t see my btc ?
fuck u"

@MofoMF
First, when you have a request there is the Contact section on EREX.io
You have been banned because you say insults or inappropriate words.
The support section in EREX.io is there to help you.
We respond to requests in less than 48 hours.

[MofoMF]

BucurestiToday at 5:10 AM
are u fking kidding me ?
27 confirmations and still no balance in my btc wallet ?
who the fuck can accept such incompetence ?
wake the fuck up
even i could do a better job than u .. its that simple, github is full of scripts that could help u doing a good job
u dont need to be a coder
27 confirmation and i still can`t see my btc ?
fuck u
EREX.io | Black-NETToday at 5:12 AM
@Bucuresti  STOP SPAM!
BucurestiToday at 5:12 AM
say what ?
this is not spam .. if u want spam, i can show u spam ...
this is just an angry customer
EREX.io | Black-NETToday at 5:14 AM
@Bucuresti  Chill out!
FreakHouse (FREAK & MentX)Today at 5:29 AM
:open_mouth: show me those scripts. Haven't found one up to date to run an exchange with that is decent.
:wink:
SugarToday at 6:08 AM
lmao @Bucuresti
FreakHouse (FREAK & MentX)Today at 6:11 AM
I guess they will be banned soon since they are posting scam info on erex. :man_shrugging: Sucks if true
SugarToday at 6:12 AM
I guess they will be banned soon since they are posting scam info on erex. :man_shrugging: Sucks if true
@FreakHouse (FREAK & MentX) (FREAK & MentX) lel


Keep in mind this discord users that willingly help erex.io to denigrate normal and honest users!!!
They keep deleting my posts!
https://www.consumer.ftc.gov/articles/what-know-about-cryptocurrency
Consumer Information
What to Know About Cryptocurrency
Cryptocurrency is digital money.

FreakHouse (FREAK & MentX)Today at 7:39 AM
Leaving money on and using an exchange is at your own risk until the goverments fully regulate it in which case, it's a bank
And you didn't need to tag me in every fucking room @Bucuresti
BucurestiToday at 7:43 AM
Print a copy of your FTC Report
Important: After you exit this page you will not be able to access a copy of your FTC report.

Thank you for submitting your report to the Federal Trade Commission. While the FTC cannot follow up with each individual, know that your civic engagement will help protect other consumers from fraud, scams, and other illegal business practices.


How to add information to your report:
Call the FTC at 877-382-4357.
Have your report number ready.
Add more details to your report.
enjoy
FreakHouse (FREAK & MentX)Today at 7:44 AM
Isn't that a US thing? The exchange isn't in the US
@Bucuresti From that site "If you store your cryptocurrency in a digital wallet provided by a company, and the company goes out of business or is hacked, the government may not be able to step and help get your money back as it would with money stored in banks or credit unions."
The exchange is a wallet
I feel bad if you lost money somehow, but spamming is a way to get banned and no help at all
BucurestiToday at 7:50 AM
dosent matter if its in us or not
i`ll complain to eu or any other entity
erex.io are bunch of rippers
the exchange is obligated to give me my desposit
deposit
i did not received by now and i`m getting mocker
i got banned on the support and general channel after i raged about this problem
is my right to do so
if other people can`t fight for their problems .. is their problem
FreakHouse (FREAK & MentX)Today at 7:54 AM
Did you email the required info as requested?
BucurestiToday at 7:55 AM
yes
i did everything ..
been more than 14 hours
for 33$
if this market got problems on 33$ imagine how many problems will have in the future
and i`m not the only one who is complaining
and i also cant accept to be banned from an discord channel after im reclaiming my rights
after i paid for something, i got my right to get that something
if not, erex,io will pay
im not some stupid moron and even if i was, ill still fight for every penny
they screwed up
they got to pay
i transfered more than 12 hours ago those 33$ to buy a coin and now that coin is x5 in volume in price
so i lost on the transfer and power to buy
who will support this ?
i also can`t accept to be banned from a stupid matter like this one
when a customer(i am a paying custome)has a problem, the support people are there to help me out, not to ban me when i`m frustrated because of my problem
that is not started by me
so .. after all these discussions, i`m starting to believe that erex.io is a scam exchange site

https://www.blockchain.com/btc/tx/947ce058ab4fc1e27b8e6c180f8c66777s7d12f8da0b5015adac8fb5123c0522
Blockchain.com Explorer | BTC | ETH | BCH
The easiest and most trusted transaction search engine and block explorer.

42 confirmations
i`m sick and tired of all these scamminng exchange websites that took lots of money from me

[MofoMF]

whois erex.io
Domain Name: EREX.IO
Registry Domain ID: D503300001183319495-LRMS
Registrar WHOIS Server: whois.namecheap.com
Registrar URL: www.namecheap.com
Updated Date: 2020-04-21T20:32:54Z
Creation Date: 2020-02-20T22:06:07Z
Registry Expiry Date: 2021-02-20T22:06:07Z
Registrar Registration Expiration Date:
Registrar: NameCheap, Inc
Registrar IANA ID: 1068
Registrar Abuse Contact Email: abuse@namecheap.com
Registrar Abuse Contact Phone: +1.6613102107
Reseller:
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Registrant Organization: WhoisGuard, Inc.
Registrant State/Province: Panama
Registrant Country: PA
Name Server: NS1045.UI-DNS.DE
Name Server: NS1045.UI-DNS.COM
Name Server: NS1045.UI-DNS.BIZ
Name Server: NS1045.UI-DNS.ORG
DNSSEC: unsigned

>>> Last update of WHOIS database: 2020-05-09T04:34:19Z <<<

For more information on Whois status codes, please visit https://icann.org/epp

Access to WHOIS information provided by Internet Computer Bureau Ltd. ICB is provided to assist persons in determining the contents of a domain name registration record in the ICB registry database. The data in this record is provided by ICB for informational purposes only, and ICB does not guarantee its accuracy. This service is intended only for query-based access. You agree that you will use this data only for lawful purposes and that, under no circumstances will you use this data to(i) allow, enable, or otherwise support the transmission by e-mail, telephone, facsimile or other electronic means of mass, unsolicited, commercial advertising or solicitations to entities other than the data recipient's own existing customers; or (ii) enable high volume, automated, electronic processes that send queries or data to the systems of Registry Operator, a Registrar, or ICB or its services providers except as reasonably necessary to register domain names or modify existing registrations. UK privacy laws limit the scope of information permitted for certain public access.  Therefore, concerns regarding abusive use of domain registrations in the ICB registry should be directed to either (a) the Registrar of Record as indicated in the WHOIS output, or (b) the ICB anti-abuse department at abuse@icbregistry.info.

All rights reserved. ICB reserves the right to modify these terms at any time. By submitting this query, you agree to abide by these policies



namecheap.com and digitalocean are known by some hackers and scam wanna bees .. so this exchange is sure something that will be a big scam place and a loss for  hundreds of people if not thousands.

[stompix]

~

STOP with the spam in all the threads:
http://archive.vn/XVGrD
Also, learn how to merge your posts, there is no need for 4 posts in a row when you can have a single one!

I understand you're pissed off but how you're handling is wrong!!!

[MofoMF]

~

STOP with the spam in all the threads:
http://archive.vn/XVGrD
Also, learn how to merge your posts, there is no need for 4 posts in a row when you can have a single one!

I understand you're pissed off but how you're handling is wrong!!!

I`m handling it wrong ?
Who sent you .. and in behalf of who you`re talking ?!
I beleive i`ve pasted all the info that people need to make an opinion of choosing this bullshit of an exchange website!
If you got a problem with the free speech, please go and tell you`re paying employees that you failed big time!


I`ve expressed my problems 10 times over and another 100 times overs, the big answer on not my question is: why no one does anything about my BTC deposit and why no one is trying to tell me that my deposit will appear, will show .. etc ?!
With those said .. why do this bullshit of a scam exchange continues ?!

[Rikafip]

I am wondering why peoples choosing this non reputed exchange who have bought domain  77 days back.

I have a same thought every time i see this kind of thread. I personally don't trust  big and reputable exchanges, let alone some completely unknown that was created few months ago. It is disaster waiting to happen.


Erex indeed seems fishy, as from what I can see, they are willing to list just about any project  on their exchange. No due diligence, no nothing. If there is, they would see that for example recently listed Connect Business Network is just a scammy project with plagiarized content. I reported that scam few months ago.

I`m handling it wrong ?
Who sent you .. and in behalf of who you`re talking ?!
I beleive i`ve pasted all the info that people need to make an opinion of choosing this bullshit of an exchange website!
If you got a problem with the free speech, please go and tell you`re paying employees that you failed big time!

@Stompix is right, you are handling it wrong. Issues that you are having with Erex  are  not a valid reason for you to write same message to few dozens of ANN threads. All of us that are regulars in this board will see this thread, no need for you to spam.

[stompix]

If you got a problem with the free speech, please go and tell you`re paying employees that you failed big time!

Freedom of speech doesn't mean you can spam your shit all over the forum!
There are rules here!

my question is: why no one does anything about my BTC deposit and why no one is trying to tell me that my deposit will appear, will show .. etc ?!

And if you spam 20 topics with your problem do you think anybody will be able to help you?
Your issues are with Erex, you've accused them of being a scam, people that will consider the accusations are true will tag the account and that's all. This is a discussion forum, not a courthouse!

You think they are scamming you, go to your police station and file a report!

Screaming like a madman, posting 5 times in a row, and spamming threads where others are discussing their own problems is not going to help you one bit.

I am wondering why peoples choosing this non reputed exchange who have bought domain  77 days back.

Because these shady exchanges are the only ones listing shitcoins that people get from bounties.
And users willing to get rid of them or buy some are forced to use them as the most reputable and established ones will not touch those tokens in a hundred years.

I too wonder how you could trust an exchange that has not one bit of information about it displayed anywhere.

[EREXIO]

This user does not contact us and does not care about the messages we send him.
He prefers to respond on this topic and not even our messages, we have nothing on our customer service.
We leave this topic.

[Jawhead999]

i've got screeen shot of all our msg, i can send it to moderator if he wants by DM !

You should post all your proof as you have, no need to hoard it. Open an acquisition thread and show many solid proof make your acquisition is 100% true. If you show it here, then Erex.io is 100% scam project because he is lying his statement

[wija]

i've got screeen shot of all our msg, i can send it to moderator if he wants by DM !

You should post all your proof as you have, no need to hoard it. Open an acquisition thread and show many solid proof make your acquisition is 100% true. If you show it here, then Erex.io is 100% scam project because he is lying his statement

sorry,
I withdrew my post because erex didn't talk about me, a mistake !

but if they accuse me of lying, no problem to prove my accusations !

on my side, I contacted them well since 20 days and I still have not been refunded,
worse still, on their general discord, they replied that they were tired of me and my requests for reimbursements, great !!

update:
i can tell you that they just refund me,  20 days after my 1st request,
the functioning of the site is completely to review ,
I no longer will trade on this site,
and on new exchanges in general.

[MofoMF]

After i raged and took action by posting 1000 times they finnaly gave me my 33$ in erex account, lol
So to get my money, i have to wait 12-18 hours and lose another few hours chasing and haras them!

[alexsm751]

Thank! I got my 500 BTV coins
https://prnt.sc/sdtvj1
I am from the beginning of the Exchange! I always received my deposit coins and withdrawals come without delay! Once there was a delay output 500BTV here is my story https://prnt.sc/sdu930 https://prnt.sc/sdu9rd  https://prnt.sc/sdua3x
https://prnt.sc/sduagu

[alexsm751]

https://prnt.sc/sdue99

[SKLTD]

EREX.IO is managed by unprofessional and unethical people that have no clue about how to handle a business.
They are probably just some kids with some low-end developer behind the scenes.

They ASKED multiple Cryptocurrency Projects to allow them to list their projects on their "exchange".  

First, they have a very disgraceful language when it comes to their customers and their english level is something they learned in a video game and not in school or in a course.

Second, they have only one developer handling the technical part which does not answer DM when he doesn't want to.  

Third, their team of moderators and admins are parts from other projects, like MNPro and others.  
https://imgur.com/S1adqfx


Fourth, they created dedicated-channels for each coin they listed and they are spamming on discord each channel with their other favorite projects and any other non-sense.

Fifth, if you do not agree with their vision you are called different names and you are told to move on and then you are muted.

Sixth, they do not run a legally compliant company and they are not providing any information about their legal status, therefore any attempt of exist-scam from them will be successful!


They will not allow any free speech on their discord unless it is a mockery of some project or someone who supports their disgraceful vision.
Their team is not impartial and is not proving any intend of answering support questions, they are just fooling around and asking people to shut up.
They do not make any announcement prior to putting in maintenance-mode a certain wallet, giving no information to people and when their customers ask about it they are rushed to the "Contact" section of their website where pretty much nobody answers.

My conclusion: they are a group of low-level individuals, trying to fake the looks of an exchange, just looking for a good time to exit-scam.  

If you think what I say is not true, go check their discord server and see for yourself.  -> https://discord.gg/vK3Bvuc <- this is their discord server.

I suggest everyone to withdraw their funds from this exchange and only return when they prove they are capable to administrate a business.
NOT YOUR KEYS = NOT YOUR COINS  people!  

Ask for them to show their faces because they are in control of YOUR money. This is what any legit project would do.

Take care, be safe everyone!

[SKLTD]

Print a copy of your FTC Report
Important: After you exit this page you will not be able to access a copy of your FTC report.

Thank you for submitting your report to the Federal Trade Commission. While the FTC cannot follow up with each individual, know that your civic engagement will help protect other consumers from fraud, scams, and other illegal business practices.


How to add information to your report:
Call the FTC at 877-382-4357.
Have your report number ready.
Add more details to your report.

I`ve made an official complaint .. hope will matter even tho i`m from Europe!

https://en.mvd.ru/   This is the Russian Ministry of Internal Affairs website. You can write them an email as well.  I am doing it right now.
They will be able to track down the domain's owner and at least question him about some taxes that should be paid to the Russian Government for their activity and also ask about their legal status.  
That should be enough to get them with their feet on the ground

If you need more detailed information:
Russian Ministry of Internal Affairs
Email: uos@mvd.gov.ru
Phone Number +7 495 667-02-99

[chmod755]

This exchange is new and doesn't have any volume at all, only listing some shitcoins, they should provide some legal information about the services they are doing it's not the first time I see complaints about that exchange, on discord I see a lot.

[bitbollo]

Yes I can confirm there is a BIG WARNING against this exchange.

I am not able to login anymore in my account or to retrieve my password.
I am pretty sure of the password and email used for registration but I receive the message "WRONG EMAIL OR PASSWORD".
It seems they ask for "retrieve code" but clearly I have never setup / never received in my email.
I send a message to receive assistance but they didn't reply.

Inside there are roughly 30k satoshi of a new altcoin*... not too much but is an exchange has serious problem managing very low amount of money ... mmm it's hard to believe they are able to manage decent sum of money at this point. *(Last week when I tried to login this amount was around 0,001-0,002 btc...)

Their topic is full of complaints and despite this is a self-moderated topic they are not deleting/ replying .

[arminmacx]

yes, this exchange is a scam as my deposit not added to my wallet after 72 hours and nobody answers anything on their discord they make fun of people like people owe them and never answer anything besides just telling you to use the contact page of the site and wait in the line for your answer if any come to you. I personally fill the contact form as they asked for but still 72 hours and nobody answers anything. as I read and see some coin which added into their shit exchange asked their users to withdraw from the exchange as their developers didn't answer them at all for weeks and lots of customers complain about what they doing and scared about losing their coin

[arminmacx]

This exchange is NOT  a scam, and YES it could has some issues sometimes which is totally normal! It even happens on Binance nothing is perfect.

Personally i never had any issues, withdraws, deposits, everything works perfectly.

The admins are humans, it's not a team like Binance or other big exchange will billions of volume with a team of hundred of people 24/24 online, so calm down and give them the time to answer you. You are not alone, there are probably hundred of people before you in queue waiting already!

Most of the time, all you have to do is just clean your internet browser cache and/or log out then log in back. But people just complains and call scam everything when it can be them who are just too stupid to realize they did a mistake or they're just too paranoid.

yes they are not like Binance and they never are but when you deposit a coin and you had to wait 4 days to just see if they like to put into your account or not and go ask their live support which looks like you are one of them and they just laugh at you and just tell you to wait in the line and after that, they just say hey we answer every question you asked goodbye and just like each other post this is not normal exchange. goo look at other exchanges and see how they proceed before you come here and say just clear your cache for this matter. this is not issued on web site this is an issue inside their core and this is not you can not open the web site anything come to your wallet after long waiting days. when people deposit they deposit to buy something at a good price not after a few days the price goes up and you lose your chance to buy something.

and hey don't call people stupid and idiot. people put their money on something for better profit not losing profit.

go to your friends at erex and have fun with them

[SKLTD]

How could these people eat so much crap saying that EREX is legit?  Just join their discord and you will see that even their moderators left the discord and their developer is still not answering. People complaining that their deposit/withdrawal is missing and nobody even talks with them.  A bunch of Ukraino-Ruso scammers.

[bitbollo]

I haven't received any answer / any replies about the issue with my account.
Long story short, I am not able to login with password, they require a PIN to reset my account but it was never ask to set up or it wasn't sent to my email.  I opened a ticket some weeks ago and I have also posted in their "moderated" topic.

I have not received any answer, since we are talking about recovering an account with crypto inside, at this point with no replies we are talking about a scam exchange.

[slaman29]

I haven't received any answer / any replies about the issue with my account.
Long story short, I am not able to login with password, they require a PIN to reset my account but it was never ask to set up or it wasn't sent to my email.  I opened a ticket some weeks ago and I have also posted in their "moderated" topic.

I have not received any answer, since we are talking about recovering an account with crypto inside, at this point with no replies we are talking about a scam exchange.

Really sorry to hear about this. I hope you didn't lose too much, is there no chatbox system inside or a TrustPilot place to publicize your complaint? It works sometimes! Worked for me in the past just keep bothering them but politely on social media.

Anyway, stick to reputable exchanges. They may cost more but you have that peace of mind.

[bitbollo]

I haven't received any answer / any replies about the issue with my account.
Long story short, I am not able to login with password, they require a PIN to reset my account but it was never ask to set up or it wasn't sent to my email.  I opened a ticket some weeks ago and I have also posted in their "moderated" topic.

I have not received any answer, since we are talking about recovering an account with crypto inside, at this point with no replies we are talking about a scam exchange.

Really sorry to hear about this. I hope you didn't lose too much, is there no chatbox system inside or a TrustPilot place to publicize your complaint? It works sometimes! Worked for me in the past just keep bothering them but politely on social media.

Anyway, stick to reputable exchanges. They may cost more but you have that peace of mind.

Inside there are roughly 30k satoshi of a new altcoin*... not too much but is an exchange has serious problem managing very low amount of money ... mmm it's hard to believe they are able to manage decent sum of money at this point. *(Last week when I tried to login this amount was around 0,001-0,002 btc...)

No I don't get any serious loss check my message quoted. I am upset for the way they managed this situation .
If you can't login in a site, no reply or without a logic way to retrieve a password it's pretty annoying.
But I see the positive point, they scammed " a beer and pizza" and probably now they can't scam "serious" amount of money from other users.

[Playerboy450]

I didn't even heard that exchange name before. Probably no one ever.Very strange if anyone put any money there.
there are numbers of legit exchange in crypto.so why people put there money to that kind of shit. which don't have any identity or even any license or anything.

[FreakCoder]

I didn't even heard that exchange name before. Probably no one ever.Very strange if anyone put any money there.
there are numbers of legit exchange in crypto.so why people put there money to that kind of shit. which don't have any identity or even any license or anything.

People use these exchanges to avoid KYC, which goes against the fundamentals of crypto. Without regulation, I would never touch KYC for most exchanges. However, regulation brings government control of crytpo. Exchanges like this, if legit, are also good for small upcoming coins without funds to list on exchanges that rape you with fees like HitBTC.

[bithisach]

I didn't even heard that exchange name before. Probably no one ever.Very strange if anyone put any money there.
there are numbers of legit exchange in crypto.so why people put there money to that kind of shit. which don't have any identity or even any license or anything.

People use these exchanges to avoid KYC, which goes against the fundamentals of crypto. Without regulation, I would never touch KYC for most exchanges. However, regulation brings government control of crytpo. Exchanges like this, if legit, are also good for small upcoming coins without funds to list on exchanges that rape you with fees like HitBTC.

I've always thought it is interesting how these platforms deal with foreign law, for example: https://www.financemagnates.com/cryptocurrency/are-rogue-countries-turning-to-crypto-for-sanctions-relief/

So government control or not seems that these platforms help foster a first stop to a decentralization "road" so to speak. I've never heard of that Erex exchange though.

I remember the first platform I traded on was hitbtc, and thought those were regular fees in all platforms. I dealt with EOS back then so the fees were actually not bad at all, got surprised to use the lowest fee tokens on this platform and see that other platforms charged more for it. As for other coins on this one I've seen that it's better to make a single big withdrawal instead of small ones to help with the brunt of the cost.

[LeinAd-NC]

for small upcoming coins without funds to list on exchanges

like NashCash :-)

[osvedes]

hi,
do you know an erex contact email?

[thewizardpool]

Those scammers are still on business...they literally don't answer nobody...

[bitbollo]

Those scammers are still on business...they literally don't answer nobody...

Well they are actually a well known scam exchange, plus they not answered to any of scam accusation.
My suggestion, if you get scammed, or have to report an issue, please post here you experience or create a new topic so more user are aware about this scam exchange.

[AthenaBanana]

It would be better not to engage any transaction with this exchange there are more reputable exchanges, my advice still go for the exchange that has made good names for their services and look for reviews before you use an exchange so you know what will you dealing with

[MonsterV]

New exchange without valid company registrations is always have big risk of scam, so for newbie who willing to deposit their money into new exchange like this, please do your own research to avoid losing money if they are lcoked your account or fund with no reason.

[thewizardpool]

Those scammers are still on business...they literally don't answer nobody...

They did answer us after my posts here.

Nutucoin wallet is back online.

[TillKoeln]

https://i.imgur.com/MuAaVRA.png



wanna see more ?
read the whole text 
https://bitcointalk.org/index.php?topic=5228401.msg55411553#msg55411553

[A62662]

This is a confirmed scam. They do not respond to missing payouts and will NOT send out any coin that has any value.

I am missing a Doge payout.

Be warned, do not send any funds to these scammers at Erex.io

[xell3222]

Unfortunately, I confirm erex.io do not give to withdraw DOGE, because of this, I have lost a lot of money, they do not respond to emails in twitter too silence. No relation to the support, NO contacts, where you can ask for help, I suspect that the exchange has not fulfilled its obligations to its customers and keep, trade here dangerously.

[A62662]

Unfortunately, I confirm erex.io do not give to withdraw DOGE, because of this, I have lost a lot of money, they do not respond to emails in twitter too silence. No relation to the support, NO contacts, where you can ask for help, I suspect that the exchange has not fulfilled its obligations to its customers and keep, trade here dangerously.

They will NOT send out any coin that has any value (Doge being one of them).

Coins like BTV, they still send out, but that one is worthless and is only trading at Erex.io.

[JeromeTash]

Unfortunately, I confirm erex.io do not give to withdraw DOGE, because of this, I have lost a lot of money, they do not respond to emails in twitter too silence. No relation to the support, NO contacts, where you can ask for help, I suspect that the exchange has not fulfilled its obligations to its customers and keep, trade here dangerously.

Sorry for the loss. Is there any reason you avoided popular and reputable exchanges like Binance, Kucoin, huobi etc and instead used Erex?
It's actually my first time hearing about this exchange.

[xell3222]

In 3 days I still have not received a response from erex.io
Coins to the wallet did not come
erex.io - SCAM!!!

[Quantic coin]

Hello. where is your discord or customer support ?? I sent a transaction of 0.0015 BTC to EREX and it was approved on the blokchain but nothing has entered your exchange ,,, where are the btc, s ?? I await brief reply. a few weeks ago I sent 2000 Sum coin and until now nothing has entered I think you are putting your fingers where they shouldn't and don't answer ...

[A62662]

Hello. where is your discord or customer support ?? I sent a transaction of 0.0015 BTC to EREX and it was approved on the blokchain but nothing has entered your exchange ,,, where are the btc, s ?? I await brief reply. a few weeks ago I sent 2000 Sum coin and until now nothing has entered I think you are putting your fingers where they shouldn't and don't answer ...

You have lost your btc funds, tough luck. Erex.io is a scam exchange. Do not send ANY funds to this exchange.