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[BitcoinHunt3r]

Do you have any proof that they banned any account for using a VPN? Yes, they will ban you when having multiple accounts but not for using a VPN. As stated, the livechat has said multiple times, it is allowed to use a VPN and I have been able to withdraw my money also without issues.

The problem is that the abusers of also use the same VPN services, especially the free ones, to create accounts and abuse the casino. Now imagine if you use the same IP address or a blacklisted one as that of the abuser, then obviously they will think your account is also part of the multiple account and probably get banned.

They don't mention VPNs in their terms, but I think it would be wise to stay away from them.

I've heard they allow using a VPN while gamble not to create an account so basically your country is not prohibited from accessing this casino
But sometimes some game providers are not available in your country so here Betfury allows the use of VPN only to access certain games
Anyways I don't think the gambler will use a free VPN unless he is a new gambler.

[1714998267]

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[Chikito]

They don't mention VPNs in their terms, but I think it would be wise to stay away from them.

The main purpose of using a VPN is for the security and privacy of private and public networks, maybe the team has a concern about this and allows the user to use it. But if other than that possible the user try to bypass restricted countries and abuse it.

So, in this case, the BetFury team should pay attention to this, abuse is everywhere and every place, if have a slit (allow VPN), there will be more cases, and this gap will be used as a shield.

[ThemePen]

I also need to make use of a VPN to have access to the Betfury site and indeed a premium VPN is recommended as free VPN can cause issues. I asked it already several times in live chat and the use of a VPN is allowed on Betfury so no worry about that.

I think free VPN services is not preferable. Because free VPN IP may be used by any users who made multiple accounts and already misused it. It can make a problem in future.

There are many paid VPN services in the market and I will suggest to use one of them. That will give you a better experience.

[Beparanf]

That's what I'm afraid of for account security, I don't want any problems when I want to make a withdrawal, because there have been several cases of their account being banned for doing vpn and also for those who create more than one account, now I'm free with the proveder just now

Do you have any proof that they banned any account for using a VPN? Yes, they will ban you when having multiple accounts but not for using a VPN. As stated, the livechat has said multiple times, it is allowed to use a VPN and I have been able to withdraw my money also without issues.

So far I have not received any news that someone's account has been banned for using vpn. I think the account may be banned for doing something wrong after opening the account. But almost many people use vpn until now.  Not talking about the problem. I myself use vpn. I have never faced any problem till now. But the only reason for account ban is if a person has an account open only then his account can be banned.

Yes, it's true that will not be banned for using VPN but rather you will banned when you use the VPN that use public address to all its user because you will connected to other user that using the same VPN as your if he is playing on the same casino while using same VPN. There is a lot of incidents like this in the past if you are not aware and this is the danger of using a VPN.

Some shady casino use it to the user to connect on multiple account when they win a huge profit in th casino.

[delfastTions]

That's what I'm afraid of for account security, I don't want any problems when I want to make a withdrawal, because there have been several cases of their account being banned for doing vpn and also for those who create more than one account, now I'm free with the proveder just now

Do you have any proof that they banned any account for using a VPN? Yes, they will ban you when having multiple accounts but not for using a VPN. As stated, the livechat has said multiple times, it is allowed to use a VPN and I have been able to withdraw my money also without issues.

So far I have not received any news that someone's account has been banned for using vpn. I think the account may be banned for doing something wrong after opening the account. But almost many people use vpn until now.  Not talking about the problem. I myself use vpn. I have never faced any problem till now. But the only reason for account ban is if a person has an account open only then his account can be banned.

Probably you have never encountered such a situation: once before you calmly accessed the site via VPN and you had no problems registering accounts. 
But some time interval passes and site administrators are instructed not to provide access to the site through vpn servers.  And then you will have to go to the site and account only directly - without vpn.  And what will you do if the site itself is blocked in your country by decision of the regulators.  And you can't access it without a vpn.  But the admins of the site itself block the entrance to the VPN.  Then the only way out is really to change the location to another country.  That's what the conversation is about. 
Blocking can be done by the authorities of the country and the sites themselves, apparently also at the direction of the authorities.

[LUCKMCFLY]

It's only a matter of time if it is necessary the marketing team will do it and we don't know if they have the budget for it
Last week I saw Berfury twitter post a streamer, have they worked with some streamers? if yes, it means they know the best way to promote
Because collaborating with streamers is the most used way crypto casinos for promotion right now.

Budget for marketing is a tricky situation when you have a token of your own. Because, this casino doesn't bring all the profits directly to the owner, we get a share of the profits as well as the token owners, which means that they are not going to earn as much as other casinos.

This causes a little bit of a trouble for the marketing as well. If they end up selling their tokens even more to have some cash and spend that on marketing, they could probably grow it, but not for themselves and would be in a loss overall. I say there needs to be a bigger incentive for the owners of this casino to do marketing, they do not have enough right now, we have more incentives than them.

Well the streamer thing is a good thing, but I would like to give Betfury an idea of what they can do, it is something that has worked a lot, it is like old school, as there are so many users and players of Betfury it would be excellent if they could make an internal forum so that many users can enter, a marketing campaign would be put in place where Betfury itself pays its active members in the forum, who are in charge of publishing on social networks, making articles, putting them everywhere , obviously without spam, and believe that there are many people who are willing to do this type of work, and who also pay those who make life within the internal forum. I think that is the best way to build a community and in turn they would be interacting with the players in a more particular way.

Do you see an error on your screen when you browse the website or the website just keep loading? VPN is the only way to bypass ISP restriction to access the website. Just use a premium VPN to have a better speed and good privacy to your browsing just to make sure that you will not encounter any problem in regards for possible multiple account link due to using a public address from free vpn.

Share your screen report to make sure what’s really going on to your end because hard reset to your browser might work first.

I also need to make use of a VPN to have access to the Betfury site and indeed a premium VPN is recommended as free VPN can cause issues. I asked it already several times in live chat and the use of a VPN is allowed on Betfury so no worry about that.

In betfury i am seeing many problems while doing live chat and when sending a message it is not going. There are many problems but now i can understand and i need to change vpn. i am using free vpn now so maybe i get this problem again and again.  Happening. But now thought of changing vpn.

Well if the casino allows a VPN I don't see why it has to be a free version to a paid version, unless what you have is a proxy instead of a VPN, that's where the problem may be and maybe that's why you can't to enter, but it seems very good to me that they admit VPN, I did not know that Betfury supported VPN, it seems to me that it is very good and I think that very few casinos here in the forum allow the use of VPN, however I would be careful for everything that implies this, before using it and being sure, I would really confirm that I could use it, I would write to support to see what they can tell me, lest something happen and you want to withdraw money and they say no for using VPN .

[Dewi Aries]

Well if the casino allows a VPN I don't see why it has to be a free version to a paid version, unless what you have is a proxy instead of a VPN, that's where the problem may be and maybe that's why you can't to enter, but it seems very good to me that they admit VPN, I did not know that Betfury supported VPN, it seems to me that it is very good and I think that very few casinos here in the forum allow the use of VPN, however I would be careful for everything that implies this, before using it and being sure, I would really confirm that I could use it, I would write to support to see what they can tell me, lest something happen and you want to withdraw money and they say no for using VPN .

That's a better way, you confirm first before using it so you have evidence to refute the accusation or problem
But I would like to add that from what I know you are allowed to use a VPN while playing games not while accessing this site
If your country is banned from visiting the site then there is no way to break through unless you are ready to take the risk.

[BTC_lb]

existing slots are boringly designed. miss something like book of dead

[TopTort777]

existing slots are boringly designed. miss something like book of dead

Lol. https://betfury.io/slots/book-of-dead. Is this the one you are missing?

It is like 5000+ slots available on BetFury, you have checked them all and still did not find anything that will be entertaining? You have pretty high standards my friend. Dont know what you have found boring in slots. Some slots have really primitive graphics, but there are a lot with flashy UI. Try their recent new slots provider Igrosoft. At least these slots will be more or less new to you.

[AB de Royse777]

Lol. https://betfury.io/slots/book-of-dead. Is this the one you are missing?

It asks for signup :-P



But anyway, What I know is that the providers are responsible for slot and game's designs. A casino do not have much control accept changing the color and different layout.

[pesur]

This scammer just banned me for alleged use of "bots" to claim crypto boxes. As you can see in transcript they claim that I was banned by system for using bots (I usually claimed between 10 and 15 times rarely more than that when you could claim from boxes every 20 minutes) and when I asked for evidence ofc they didnt provide one. They were offended when I told them they were scammers. They dont want to give me my money. So they can ban someone for claiming 15 times per day and bot can claim 72 times per day. I suggest everyone to withdraw money from this site so they dont get banned for no reason on betfury.io, because as Julia from support team said "We reserve the right to suspend the account without any prior notice."
You can read transcript bellow.
 



Conversation with BetFury 24/7 Live Support
Started on November 4, 2022 at 12:23 PM UTC time UTC (GMT+0000)

---

12:23 PM | Visitor: I have another problem/request

12:23 PM | Operator: Please describe the problem with all details and screenshots, and our operator will reply to you in a short time.

12:23 PM | Visitor: I cant login to my account it says I need to contact support

12:24 PM | Julia from BetFury 24/7 Live Support: Hello! Thank you for reaching out to us!
My name is Julia, and I would be happy to assist you 😊

12:24 PM | Julia from BetFury 24/7 Live Support: Can I get your registration email address, please?

12:24 PM | Visitor:

12:26 PM | Julia from BetFury 24/7 Live Support: Give me a moment to check, please

12:34 PM | Julia from BetFury 24/7 Live Support: Your account had been blocked forever for the abuse of our system by using bots towards our crypto boxes.
 
 Sorry and I wish you lots of luck.

12:35 PM | Visitor: I didnt i almost always claim form phone

12:36 PM | Visitor: And I have been member for 2 years, why would i start using bots now and not 2 years ago. scamers

12:39 PM | Julia from BetFury 24/7 Live Support: Please be polite and respectful with our Support Managers and the BetFury brand service. If you continue to behave incorrectly and disrespectfully, our operator will be forced to block you in Live Support😔
 
 Best regards, BetFury team.

12:40 PM | Visitor: why dont you give evidence if you are right

12:43 PM | Julia from BetFury 24/7 Live Support: We reserve the right to suspend the account without any prior notice.

12:45 PM | Visitor: but you dont have rights to ban some for doing nothing wrong. just think can someone have use bots to claim 10 times or 13 times per day, that can claim on every 20 minutes.

12:46 PM | Visitor: bot can claim 72 times per day if he claims 3 times per hour

12:58 PM | Julia from BetFury 24/7 Live Support: The account was blocked by the system unfortunately, there is nothing I can do at the moment.

01:01 PM | Visitor: mhmh yea right, i will just have to inform bitcointalk community about this, lucky I claim every time at betfury and on 1 other faucet and there are time and date when i claimed there so everyone can see what are you doing.

01:04 PM | Julia from BetFury 24/7 Live Support: I'm sorry but unfortunately, the account cannot be restored.

01:04 PM | Visitor: and you are offended when i say scamers. what else would you call this but scam?

01:05 PM | Visitor: the old saying goes "oteto prokleto"

01:11 PM | Julia from BetFury 24/7 Live Support: Can I help you with anything else at the moment?

01:11 PM | Visitor: yes

01:12 PM | Visitor: you said that you are not scammer and that account cannot be restored. than give me my money.

01:17 PM | Julia from BetFury 24/7 Live Support: I'm sorry but unfortunately, there is no possibility to withdraw funds from this account as it was permanently closed.

01:19 PM | Visitor: I dont need from my account than but from you or the owner

01:20 PM | Visitor: or the system

01:24 PM | Julia from BetFury 24/7 Live Support: I'm sorry but we are not able to reimburse you.

---
Exported from BetFury 24/7 Live Support on November 4, 2022 at 01:37 PM UTC time UTC (GMT+0000)

[Mahdirakib]

~snip~

Do you have any deposited funds in your account? Or you have accumulated everything from the crypto boxes only? A casino won't allow you to claim free balance from their bonus system always if you rarely place bets by making deposits. When have you deposited for the last time on BetFury?

[pesur]

~snip~

Do you have any deposited funds in your account? Or you have accumulated everything from the crypto boxes only? A casino won't allow you to claim free balance from their bonus system always if you rarely place bets by making deposits. When have you deposited for the last time on BetFury?

I didn't deposit anything and didn't withdraw anything. I have been playing games (casino) and making sport bets with money that i got from boxes, but that is not forbidden,
and they shouldn't call me cheater and that I used bot to claim from boxes, and saying system banned you. Their system is than just like Putin's system go to jail without evidences, we are right and you are wrong.

[o48o]

~snip~

Do you have any deposited funds in your account? Or you have accumulated everything from the crypto boxes only? A casino won't allow you to claim free balance from their bonus system always if you rarely place bets by making deposits. When have you deposited for the last time on BetFury?

I didn't deposit anything and didn't withdraw anything. I have been playing games (casino) and making sport bets with money that i got from boxes, but that is not forbidden,
and they shouldn't call me cheater and that I used bot to claim from boxes, and saying system banned you. Their system is than just like Putin's system go to jail without evidences, we are right and you are wrong.

They didn't call you cheater, they said that system automatically banned you for botting. You called them scammer though.

This is somewhat gray area when it comes to moral issues as you aren't really contributing to the site but you are only getting free money. To them it isn't even worth their time to check if you use bots or not, because for them you are doing same thing as bots. So to them you aren't going to bring anything to the table.

Also they didn't steal anything you deposited so legally i don't think there's really anything anyone could do. Also those amounts are probably so small that no-one really cares.

If you want to play with free faucets that you can actually withdraw, i know that at least in freebitco.in is giving you what you can manage to make. But if you try to use bots it's all going to be for nothing. So maybe find some other way to make money.

[Blowon]

today I was unlucky in a very amazing slot game game to get 10 free spins in the bonanza, the results were less than satisfactory triggering my adrenaline to keep playing, I'll be back and will catch it, because right now I'm running out of capital

[pesur]

~snip~

Do you have any deposited funds in your account? Or you have accumulated everything from the crypto boxes only? A casino won't allow you to claim free balance from their bonus system always if you rarely place bets by making deposits. When have you deposited for the last time on BetFury?

I didn't deposit anything and didn't withdraw anything. I have been playing games (casino) and making sport bets with money that i got from boxes, but that is not forbidden,
and they shouldn't call me cheater and that I used bot to claim from boxes, and saying system banned you. Their system is than just like Putin's system go to jail without evidences, we are right and you are wrong.

They didn't call you cheater, they said that system automatically banned you for botting. You called them scammer though.

This is somewhat gray area when it comes to moral issues as you aren't really contributing to the site but you are only getting free money. To them it isn't even worth their time to check if you use bots or not, because for them you are doing same thing as bots. So to them you aren't going to bring anything to the table.

Also they didn't steal anything you deposited so legally i don't think there's really anything anyone could do. Also those amounts are probably so small that no-one really cares.

If you want to play with free faucets that you can actually withdraw, i know that at least in freebitco.in is giving you what you can manage to make. But if you try to use bots it's all going to be for nothing. So maybe find some other way to make money.

Well they said "Your account had been blocked forever" that is same as calling me cheater don't you think. And if they don't want to give me my money they aren't scammers right? What about if I deposited 200$ and made 100$  with bets, they would ban me same saying you were abusing system just like they did now or can ban anyone else when he wins big. Also if they don't want rank 1 players to take free boxes they could just make them available from rank 2 or that you can claim it only when your balance is 0 or someting else. What do you mean didn't steal anything if I claim on betfury i invested my time and electricity to get from boxes so when I claim its my not theirs same as on other faucets. I am using freebitco.in for 6 years they could say as well say you are using faucet, getting interests, you don't do bets or play hi-lo game we are going to ban you. I had small amount on betfury but what it they banned 5000 account with 5$ or 10$ on each account (that didn't deposit anything) they are getting easy 25000$-50000$ and there is no guarantee that they won't tell someone else hey our system detected that you opened 20 free boxes in 1 day three years ago when you registered and we banned you forever.

[BitcoinPanther]

Well they said "Your account had been blocked forever" that is same as calling me cheater don't you think. And if they don't want to give me my money they aren't scammers right? What about if I deposited 200$ and made 100$  with bets, they would ban me same saying you were abusing system just like they did now or can ban anyone else when he wins big. Also if they don't want rank 1 players to take free boxes they could just make them available from rank 2 or that you can claim it only when your balance is 0 or someting else. What do you mean didn't steal anything if I claim on betfury i invested my time and electricity to get from boxes so when I claim its my not theirs same as on other faucets. I am using freebitco.in for 6 years they could say as well say you are using faucet, getting interests, you don't do bets or play hi-lo game we are going to ban you. I had small amount on betfury but what it they banned 5000 account with 5$ or 10$ on each account (that didn't deposit anything) they are getting easy 25000$-50000$ and there is no guarantee that they won't tell someone else hey our system detected that you opened 20 free boxes in 1 day three years ago when you registered and we banned you forever.

You can create a topic here : https://bitcointalk.org/index.php?board=83.0 if you feel that you are wronged.  All we have is assumption, Betfury is accusing you of using Bot, instead of proving them that you did not use any Bot, you called them a scammer.  That definitely don't work in your favor.  Instead of getting the support and sympathy of the customer support, you annoyed them as hell.  That action alone can have your account banned since other casinos are too sensitive with these kind of behaviour.  Anyway, I wish you good luck that you are able to convince via proof that you are playing clean.

[o48o]

Since you ask i will answer to these, but BitcoinPanther already has a correct solution for you so follow his instructions.

What about if I deposited 200$ and made 100$  with bets, they would ban me same saying you were abusing system just like they did now or can ban anyone else when he wins big.

But you didn't deposit anything, that's my point. You would have way more sympathy coming to your way if you did.

Also if they don't want rank 1 players to take free boxes they could just make them available from rank 2 or that you can claim it only when your balance is 0 or someting else. What do you mean didn't steal anything if I claim on betfury i invested my time and electricity to get from boxes so when I claim its my not theirs same as on other faucets.

This is your only real case against them, and i admit that they should be more clear about their policy on just faucet claimers. But at the same time you sound little bit seld-entitled here. Everyone in here is investing their time and electricity just to be in the internet. With zero investment you usually get zero results. It's not like banning you would harm their company's reputation in any way. It would be whole another case if you had deposited even that $1.

I am using freebitco.in for 6 years they could say as well say you are using faucet, getting interests, you don't do bets or play hi-lo game we are going to ban you. I had small amount on betfury but what it they banned 5000 account with 5$ or 10$ on each account (that didn't deposit anything) they are getting easy 25000$-50000$ and there is no guarantee that they won't tell someone else hey our system detected that you opened 20 free boxes in 1 day three years ago when you registered and we banned you forever.

This is all "what if" and you are complaining about hypotetical problems that don't exist.

[AmoreJaz]

You can create a topic here : https://bitcointalk.org/index.php?board=83.0 if you feel that you are wronged.  All we have is assumption, Betfury is accusing you of using Bot, instead of proving them that you did not use any Bot, you called them a scammer.  That definitely don't work in your favor.  Instead of getting the support and sympathy of the customer support, you annoyed them as hell.  That action alone can have your account banned since other casinos are too sensitive with these kind of behaviour.  Anyway, I wish you good luck that you are able to convince via proof that you are playing clean.

in addition with what you said, betfury has already built their reputation and i don't think they would want to ruin their image now with this allegation. if he is confident that he is not abusing any of site's terms, it is easy to reach out their online support and ask what's the issue with his account.
if the site has noticed him, then, maybe, his account is showing unusual activities that flag down the casino's security. he can always ask the support of the site to clarify things.

[pesur]

You can create a topic here : https://bitcointalk.org/index.php?board=83.0 if you feel that you are wronged.  All we have is assumption, Betfury is accusing you of using Bot, instead of proving them that you did not use any Bot, you called them a scammer.  That definitely don't work in your favor.  Instead of getting the support and sympathy of the customer support, you annoyed them as hell.  That action alone can have your account banned since other casinos are too sensitive with these kind of behaviour.  Anyway, I wish you good luck that you are able to convince via proof that you are playing clean.

in addition with what you said, betfury has already built their reputation and i don't think they would want to ruin their image now with this allegation. if he is confident that he is not abusing any of site's terms, it is easy to reach out their online support and ask what's the issue with his account.
if the site has noticed him, then, maybe, his account is showing unusual activities that flag down the casino's security. he can always ask the support of the site to clarify things.

Well if you read transcript I asked support and they said "Your account had been blocked forever for the abuse of our system by using bots towards our crypto boxes." When I asked for evidence nothing. And later they said  "I'm sorry but unfortunately, the account cannot be restored".
Also how would I prove that i didn't use bots. All I have is time and date when I claimed boxes as there is 1 other faucet that I use and claim coins there and I can claim it every 20 minutes just like it was before on betfury but it's pointless since they said acc is blocked forever and they can't do anything.