[SCAM] BetCoin.ag closed account and stole around 1 BTC

[scammed-by-nitro]

LOL
 
Get a life little girl. Of course you are biased because you work for them .

Fking joke, thats what you are.

Now keep defending them, maybe they pay u another 10$ for your services. But stay off the alcohol, its obviously not good for you.

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[Hhampuz]

LOL
 
Get a life little girl. Of course you are biased because you work for them .

Fking joke, thats what you are.

Now keep defending them, maybe they pay u another 10$ for your services. But stay off the alcohol, its obviously not good for you.

Get a life you say, while you repeatedly just talk shit about gambling sites on a forum. I'm fine with my life btw, working and making the wheels turn

[TravelMug]

How long the process of SBR mediation though? The reason why I'm asking is that maybe both parties should just wait for it instead of throwing words around. Someone already getting his attention here, so it might be better to wait for the mediation and then see how it goes.

[Betcoin.AG]

How long the process of SBR mediation though? The reason why I'm asking is that maybe both parties should just wait for it instead of throwing words around. Someone already getting his attention here, so it might be better to wait for the mediation and then see how it goes.

We hope the process is swift and will be replying to all communication from SBR within 24 hours. They are well known as the authority in these cases and definitely impartial. We are prepared to share all our findings with them and comply with their decision, in full.

The least Betcoin must do is return the deposit. Considering the situation, I also think Betcoin.ag is forced and has the duty to give you for example a transaction history, with deposit hashes for example. Then we can soon find out what is deposited and what is withdrawn.

We understand that returning the deposit in many cases of multi-accounting is the industry standard and will be happy to do so if SBR decides that is appropriate. We do that on our own every day, however in this situation, we are able to prove that the multi-accounting was malicious to abuse the site's other TOS. Based on our evidence, we feel there is 0 chance that this player will be eligible to receive any winnings. In cases of obvious fraud, this is the rare time to seize the deposit, as it is the only thing that disincentivizes the player to return. Imagine being a cheating player and knowing that you can continue to return via VPN on as many accounts as you wish and the worst that will happen is you will get your deposit back.  

Deposit? ok, losing? ok, winning? hmmmm..., withdraw? "there is a problem with your account"

This player was ineligible to play at Betcoin from the moment he signed up, using a VPN to circumvent our ban of players from his region. We weren't sitting back collecting deposits from him, waiting for him to finally win. However, like all sites that don't require KYC, we do not review an account until a withdrawal is requested. In this case, based on the initial review, he received his first withdrawal without issue. Had we been aware of his wrongdoings prior to this, we would have shut him down on the first withdrawal. After that withdrawal, however, we were able to use our fraud detection tools to determine that he had knowingly cheated the site.

We understand that in these cases, the benefit of the doubt can go to the player. Especially, since we are unable to share publicly the overwhelming evidence against him. The reason for this is that when dishonest players discover our tools to recognize fraud, they move on to new ways to cheat the system. We have invested heavily in these tools, as we get roughly 500 fraudulent players each year. If any of these accounts dispute their resolution, we encourage them to seek 3rd party mediation. In the last 4 years, we have had 0 rulings against us by independent 3rd parties. It is simply not in our best interest to hold this player's nominal winnings when we know going into it that we will have to defend ourselves in the public forum. Taking on this player in the public eye, we assume all the risk.

We have many players each day placing individual bets which are more than double the size of this player's total account balance. We love winners, and like all casinos, we love to promote our big winners, as it lends to our legitimacy and attracts new players. We kindly ask that you allow the process to take its course here and we strongly believe that we will end up on that right side of things. Thanks again to all, and we hope to resolve this matter as soon as possible.

[codegnome]

This is not totally true what you write. You write that the worst thing that can happen is that a player creates multiple accounts and gets his deposit back. That is not true. Can't he also play with multiple accounts and lose his money? And what do you do then?

[zikzik]

Why would they treat someone they believe is abusing their site with respect?

Let me pull out an extreme for you.. If someone murders your SO in cold blood and you watch it happening, will you happily answer any questions the murderer has for you? If you say yes that will be quite silly.

i understand the need for harsh comparisons sometimes, but please try to understand that "i did not murder their SO", i actually murdered MINE in the process ....

i have deposited 1.81 BTC to betcoin.ag and have withdrawn only 0.1 BTC

yes, i still had balance in the account (and for days now i am trying to find out WHAT balance it was, but being ignored by betcoin.ag representative), but i would still not covered all the deposits i have made.

I WAS NOT ABUSING their system as they claim. Where is the abuse? Depositing regularly and loosing the btc? Is THAT the abuse?

Ok, i do realize that i have made a mistake of using VPN to connect to the website in the first place. And that is against the rules. I do understand this and i am ready to face the consequences, but what they are saying about multi accounting is just simply ridiculous and there is absolutely no way they have any evidence of that.. they simply CANT HAVE. We are two different people, in two different countries.

The fact that the other player's account was deposited from a same btc wallet address as my account, can not be evidence of ANY WRONG DOING.

It is the nature of crypto !!!

[zikzik]

How long the process of SBR mediation though? The reason why I'm asking is that maybe both parties should just wait for it instead of throwing words around. Someone already getting his attention here, so it might be better to wait for the mediation and then see how it goes.

Its very logical what you say, but please consider these facts:

1. Betcoin.ag for days now simply refuses to tell me what the balance of my account was when they closed it and confiscated money. I dont have this information, because (as i remember) i had pending 4-6 match combo bets with completed matches won and later pending matches won also. So i STILL dont know the balance of my account and i was not able to supply the complete information in my SBR claim. I waited and waited, but finally decided to submit the claim with incomplete info.

2. As i have been informed by the person, whose account is PROBABLY in question (probably, because betcoin.ag refused to answer this question also), betcoin.ag support simply IGNORES his emails. They just told him they close account, and thats ALL. Nothing further, they did not tell him that he can file an SBR claim (which i think he did anyways). They just simply ignored him.

They say they will comply with mediator decision, but they act like i am already convicted and i dont even have the right to know the amount of BTC they confiscated from me. I thought that people are generally NOT GUILTY, until proven otherwise...

[KILLYMNE]

Hello here guys

I think i’m the other account holder in question here. My account is closed and money gone. I received only one email from betcoin security team:

Hello, your account was permanently closed per our policies regarding
fraud and multi-accounting, plus playing from a banned region.
https://www.betcoin.ag/support/betcoinag-terms-service

Do not create any additional accounts at Betcoin.ag or any other site
associated with Global Limited Holding EOOD (“GLH”) or Coing Gaming
Network (CGN) or they will be closed and funds seized, including the
deposit.

Regards,
Betcoin Security

I am a citizen of Montenegro. I used betcoin from Montenegro without any VPN and i have only one account.

I do know OP here. He is Jimin Jibao from blogabet, i follow him there. He is the best tipster on that platform and has 9415 subscribers.

He did recommend betcoin.ag to me, when i asked him where is it possible to follow his bets.

I dont use bitcoins in my life so i dont have any of them. He did owe me some money so i asked him to help me with deposit. As i have no wallet to store bitcoins i gave him address from betcoin.ag itself.

0.1 appeared on my balance and we calculated the equivalent money (about 1k euro) into our mutual balance with the OP

I took many bets in the account, some bets i followed from Jimin Jibao of course

Again, i used betcoin.ag website without any VPN usually from my mobile always in Montenegro.

Thats why when they sent to me this email it looked very funny. I have checked their rules and Montenegro was ok for them. I only could not use some casino games. It was fine by me..

After my account was blocked and i couldnt login anymore, i emailed support. They sent me only one email, lying about what i did. I sent them many more emails but they didnt answer.

I contacted Jimin Jibao, because he recommended them and he told me he had the same account closing and he will be fighting them in some forum. Told me to wait.

I was waiting for reply emails from betcoin but they never came. Jimin Jibao told me that its better to make claim with SBR, that betcoin told him themselves. But they never told me, they just ignore me.

I made the claim already of course and also decided to write in this forum.

Why did betcoin lie to me. Ok, they can accuse me of anything they want of course, but they say i used their website from banned region. But Montenegro is not banned !!!

It is a lie.

All they say is lie. I dont multi account, i bet from Montenegro, not banned region

I deposited around 1k euro and had balance about 4, 5, 6, i dont remember. And now money is gone.

Betcoin.ag is SCAM !!!

[Arcas]

LOL
 
Get a life little girl. Of course you are biased because you work for them .

Fking joke, thats what you are.

Now keep defending them, maybe they pay u another 10$ for your services. But stay off the alcohol, its obviously not good for you.

I could not agree more than this statement. Hhamphuz is a cheap manipulating abusing useron the forum, which gainst status beccause he accept a lot of money to defend casino and sport sites.
He is really pathetic, and his IQ won't be much higher than his current trust count.

What I don't understand is why Betcoin thinks it can get rid of this so easily. They are obliged to return the money. We shouldn't take Hhamphuz's opinion too seriously, who was bribed by Betcoin.ag and is a first-class scammer himself. He defends every sportsbook if he gets paid for it. Sad. All you could do is contact the license committee.

[zikzik]

What I don't understand is why Betcoin thinks it can get rid of this so easily. They are obliged to return the money. We shouldn't take Hhamphuz's opinion too seriously, who was bribed by Betcoin.ag and is a first-class scammer himself. He defends every sportsbook if he gets paid for it. Sad. All you could do is contact the license committee.

I did contact the license committee, but i really have no hope for this route.

BUT, rest assured, do not worry. They WILL NOT get rid of this easily.

After all, the name of Jimin Jibao in the betting community is worth much more than the name betcoin.ag

Among my 10k + subscribers i have many many friends and, thankfully, some of them understand in website development.

I hope to get a page about betcoin.ag SCAM up on my website soon and direct traffic of my followers there.

Lets see what SBR says, for now NOBODY contacted me about anything ...

[BK_099]

betcoin.AG back to its lying past.
lying, stealing, cheating, scamming.
Thats what they do. New management fairytale will be told many times more, but in reality nothing has changed. Scammers they are.
Thanks God, thanks to Blogabet community, many many more people will see it."

[TFMIPG]

betcoin.ag did have very shady reputation from the past, with many reports of different scams they ran. Recently, i was thinking, that they are changing.
but this situation, and an apparent attempt, by the company to deny the very principles that the crypto world wants to be built on, proves to me that nothing has changed.

I will, certainly, be advising  all my friends and fellow cryptominded people to stay away from betcoin.ag sportsbook and casino, unless they show that they can be fair in this situation. For now, all i see is another scam attempt.

[Hundo Trillions]

Let me pull out an extreme for you.. If someone murders your SO in cold blood and you watch it happening, will you happily answer any questions the murderer has for you? If you say yes that will be quite silly.

That's a very poor analogy, bordering on irresponsible. Consider this analogy instead: "A landlord (Betcoin) believes that someone broke the posted rules of the apartment complex they manage, and know that the culprit had a grey Honda Civic with license plate XYZ (the bitcoin address) playing Wu-Tang (his bet choices). When Jimin Jibao pulls up to the apartment complex in the same vehicle playing Ghostface's Fishscale album, the landlord takes away Jimin's keys (account access). Jimin still has furniture and personal effects in his apartment, but does not know their value (current account balance)."

Based on that:

1) Can you see the difference in implied knowledge between your analogy (You watch it happening) and what Betcoin has publicly admitted (We know that Jimin and KILLYMNE used the same address and made similar bets)?
 
2) In the apartment analogy, do you believe that the landlord should refuse to answer any questions from a tenant whose property they currently hold? Can you see how the phrasing choice of "a murder" might be emotionally loaded in a way that "a property dispute" isn't?

You might find this nitpicky, but for someone representing Betcoin even marginally, you need to. Any professional relationship with them - especially a monetary one - means you should be holding yourself to a higher standard than regular posters to avoid any perception of dishonesty. In this case, I think you failed, champ.

[Hhampuz]

That's a very poor analogy, bordering on irresponsible. Consider this analogy instead: "A landlord (Betcoin) believes that someone broke the posted rules of the apartment complex they manage, and know that the culprit had a grey Honda Civic with license plate XYZ (the bitcoin address) playing Wu-Tang (his bet choices). When Jimin Jibao pulls up to the apartment complex in the same vehicle playing Ghostface's Fishscale album, the landlord takes away Jimin's keys (account access). Jimin still has furniture and personal effects in his apartment, but does not know their value (current account balance)."


You might find this nitpicky, but for someone representing Betcoin even marginally, you need to. Any professional relationship with them - especially a monetary one - means you should be holding yourself to a higher standard than regular posters to avoid any perception of dishonesty. In this case, I think you failed, champ.

Thanks, champ!

I said that I would give an extreme example to prove the point, you are misrepresenting it on several levels.

Betcoin claims that tools in their arsenal detected several cases of abuse by this user and took action thereafter. They then offered to involve a mediator to release any and all necessary information which the user is, for whatever reason, refusing to do?

And I'm not representing Betcoin, I'm representing myself. I'm a person, and a forum user/contributor. What I do for work has nothing to do with what my opinion is.

It's always the same thing though, someone comes to this forum with remarkable claims of how they've been scammed and cheated by an active service (sometimes active for years), and the usual response by the community is to jump down the throat of the service and give the user in question right all the way. When/if it is later found out that the user was manipulating the evidence, straight out lying and abusing this service they just run away scot free. Usually they have posted this from a throw-away account so it doesn't matter at all to them what happens afterwards. The service on the other hand may have had their reputation destroyed on this forum for years as some people are super stubborn and believe what they want to believe and overall that is detrimental to the entire ecosystem of services wanting to be here.

It's tiring but more importantly it is saddening. From my own experience most of these claims against gambling sites are proven to be wrong and the user is proven to be an abuser.

Bring in the mediator, I don't see the issue with that?

[zikzik]

They then offered to involve a mediator to release any and all necessary information which the user is, for whatever reason, refusing to do?

Excuse me, what exactly am i refusing to do?
Bring in the mediator? i did already, some time ago, even though the betcoin representative, as well as their email support, did not answer my numerous questions about the actual balance my account, which in terms led me to submit the SBR claim without the complete information.

And one other thing. You can find it in the other person's (owner of the other account) post - betcoin.ag NEVER offered to involve any kind of mediator for him. His emails and questions were just ignored, after he was told that the account is closed and the money is gone.

[zikzik]

From my own experience most of these claims against gambling sites are proven to be wrong and the user is proven to be an abuser.

You seem like a reasonable person. You are not a bookie.
Please, explain to me exactly, how did i abuse them?

I deposited 1.8 BTC and withdrew 0.1 BTC

What exactly is my abuse here?

[Hhampuz]

From my own experience most of these claims against gambling sites are proven to be wrong and the user is proven to be an abuser.

You seem like a reasonable person. You are not a bookie.
Please, explain to me exactly, how did i abuse them?

I deposited 1.8 BTC and withdrew 0.1 BTC

What exactly is my abuse here?

You are asking for me to just blindly believe you, that wouldn't be very reasonable when there is another side to the story which claims something completely different.

So what is the status with the mediator? I doubt they'd disregard the case if you wrote 0.7btc instead of 0.8btc.

[zikzik]

From my own experience most of these claims against gambling sites are proven to be wrong and the user is proven to be an abuser.

You seem like a reasonable person. You are not a bookie.
Please, explain to me exactly, how did i abuse them?

I deposited 1.8 BTC and withdrew 0.1 BTC

What exactly is my abuse here?

You are asking for me to just blindly believe you, that wouldn't be very reasonable when there is another side to the story which claims something completely different.

So what is the status with the mediator? I doubt they'd disregard the case if you wrote 0.7btc instead of 0.8btc.

I am not asking you to believe me. The deposits of 1.8 BTC and total withdrawals of 0.1 BTC were confirmed by the betcoin.ag representative earlier in this thread.

I dont know about the status. My requested was submitted 3 days ago, but i have not heard anything back yet. As you can judge from my original post, i prefer to give the complete information from start (thats what i did here), so when submitting such an important thing as claim (the money in question is not small by any means) i always prefer to give all the required and complete information. I have asked the betcoin representative from the start about my balance (for obvious reasons i cant possible know exactly what it is), but he just decided to completely ignore my questions.

[zikzik]

anyways, thank you. You are almost the only person, who is replying me, even though you from the start "are against me". But seeing how the betcoin.ag representative simply ignores me, i really do appreciate you talking to me

So, please (since you already started answering to me), answer this to me:

Who exactly did i "murder" (as in your analogy) ?

For me, at least, it looks i murdered somebody close to me (lost big money) 

[TravelMug]

How long the process of SBR mediation though? The reason why I'm asking is that maybe both parties should just wait for it instead of throwing words around. Someone already getting his attention here, so it might be better to wait for the mediation and then see how it goes.

Its very logical what you say, but please consider these facts:

[.. snip ..]

I understand your point, I'm a fellow gambler myself, if the casino's are not replying then probably the next course of action is to go for a mediation and see how it goes.

So probably after the mediation, if it's in your favour then its' worth the wait isn't it?

How long the process of SBR mediation though? The reason why I'm asking is that maybe both parties should just wait for it instead of throwing words around. Someone already getting his attention here, so it might be better to wait for the mediation and then see how it goes.

We hope the process is swift and will be replying to all communication from SBR within 24 hours. They are well known as the authority in these cases and definitely impartial. We are prepared to share all our findings with them and comply with their decision, in full.

So how does the mediation?, it will be interesting as to what side SBR will take and so that finally we will know who is telling the truth or not.

Or perhaps SBR is talking to long to deliberate as this case is really hard to decide?