SweetL0u
Jr. Member
Offline
Activity: 103
Merit: 4
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March 13, 2022, 07:53:44 AM |
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Hello, Please note that BetPlay as resolved the case and refund me. Please always activate 2FA security. Betplay is legit and i'm going to keep playing there since they resolve the issue and was professional about it. Thank you
SweetL0u, happy your problem got resolved quickly and kudos for Betplay for being helpful and refunding your balance. Sorry if I seem nosy but can you share more details with us about what happened? Did someone hack your account and stole your funds or it was caused by something else? And did Betplay take any precautions to prevent this from happening again with other users, such as disallowing accessing the same account from different countries at the same time. I'm sure they are looking into it. And honestly that just remind me the importance of 2FA. I'm grateful it happened on a small bankroll that might be a security issue, but this can happen on any sites I guess. Yes kudos to Betplay for the help, I'm still playing with them for sure only activate 2FA and all is good
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RapTarX
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March 13, 2022, 04:56:27 PM |
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Have anyone tried out their payment Bitcoin Lightning network? Can you guys please share your opinion on this? I would really appreciate as I'm listing gambling sites allowing Bitcoin Lightning Network payment and a little bit of details on them. If you have tested, please share your opinion here or in PM.
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RILWAN
Member
Offline
Activity: 742
Merit: 12
Global peace initiative
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March 13, 2022, 05:13:36 PM |
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Welcome onboard the forum and I wish you a good time here, I will love to get some clarification before I open an account on your site I will like to know if there will be welcome bonuses for first-timers and also what are the wagering requirements on your site.
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Betplay Group (OP)
Copper Member
Member
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Activity: 147
Merit: 22
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March 14, 2022, 07:58:26 AM |
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Hi SweetL0u & khaled0111,Good day! Thank you for your messages. You can always check our website to try more games. Also, for any concerns you can chat our live chat support open 24/7. Keep safe always. Hello RapTarX,
Hope you are doing just fine. For more information about our Bitcoin Lightning Network, you can send an email to us, contact@betplay.io. Hi RILWAN,We do offer Welcome Bonus for newly signed-up players. The 100% Welcome Bonus will be awarded after the player wager the very first deposit 35 times. More details of all the promotions can be checked via this link: https://betplay.io/en/info/promotions
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CasinoAdrenaline.com
Jr. Member
Offline
Activity: 125
Merit: 2
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March 14, 2022, 11:49:12 AM |
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CasinoAdrenaline.com
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RapTarX
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March 14, 2022, 03:58:56 PM |
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Hope you are doing just fine. For more information about our Bitcoin Lightning Network, you can send an email to us, contact@betplay.io. Hi, Thank you a lot for your cooperation. I will surely reach out to you I need any help but most likely I will soon create an account with bet play and test out the lightning network and only then I will share it in my up coming list of casinos with lightning network. Thanks again.
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Betplay Group (OP)
Copper Member
Member
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Activity: 147
Merit: 22
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March 15, 2022, 01:18:13 AM |
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Hi RapTarX,
Thank you again and keep safe.
-Betplay.io Support
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LUCKMCFLY
Legendary
Offline
Activity: 2632
Merit: 1883
Leading Crypto Sports Betting & Casino Platform
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March 15, 2022, 06:45:36 PM |
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Hello, Please note that BetPlay as resolved the case and refund me. Please always activate 2FA security. Betplay is legit and i'm going to keep playing there since they resolve the issue and was professional about it. Thank you
SweetL0u, happy your problem got resolved quickly and kudos for Betplay for being helpful and refunding your balance. Sorry if I seem nosy but can you share more details with us about what happened? Did someone hack your account and stole your funds or it was caused by something else? And did Betplay take any precautions to prevent this from happening again with other users, such as disallowing accessing the same account from different countries at the same time. I'm sure they are looking into it. And honestly that just remind me the importance of 2FA. I'm grateful it happened on a small bankroll that might be a security issue, but this can happen on any sites I guess. Yes kudos to Betplay for the help, I'm still playing with them for sure only activate 2FA and all is good I think it could have been a vulnerability, in these cases the vulnerabilities are usually exploited by hackers in a great way, not to hack the casino, but the players, when a player in his account does not have enough computer security he is usually a victim of an attack. I don't know if you remember the time that Binance was hacked, that one of the reasons was that they managed to beat the 2FA security layer codes, it is for this reason that apart from having this security method, there are also others, such as that of sending email or consequently also the fact of linking through SMS, this is sometimes somewhat cumbersome, but the security of the money speaks for itself. I think that Betplay.io after all this will have many more reasons to have the maximum monitoring of the security of its platform and customers.
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Betplay Group (OP)
Copper Member
Member
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Activity: 147
Merit: 22
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March 16, 2022, 12:23:30 AM |
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Hi LUCKMCFLY,
Good day! Thanks for messaging, yes definitely our security team is definitely working to always have the maximum security for our players. Thank you and keep safe!
-Betplay.io Support
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Fred111
Newbie
Offline
Activity: 5
Merit: 0
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March 20, 2022, 08:25:14 AM |
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Hello, I am trying to make an account on Betplay and it is asking for passport information and address etc. Is this correct?
I have also hit an error when I put in all the information and try to proceed it says "enter the place of issue of your document". There is no place to put this in in the menus given other than to put my nationality in which is not working. So can anyone help?
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Betplay Group (OP)
Copper Member
Member
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Activity: 147
Merit: 22
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March 21, 2022, 12:59:47 AM |
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Dear Fred111, Good day! Thanks for messaging us. We don't require such information actually to sign up for Betplay.io, this is our website: https://betplay.io/en/casino. Can you please contact us via live chat support to assist you in real-time? Thank you. -Betplay.io Support
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Fred111
Newbie
Offline
Activity: 5
Merit: 0
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March 21, 2022, 08:26:13 AM |
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Ah thanks you I see now. I was trying to sign up at https://betplay.com.coAre these any relation to you? Thanks and I've signed up on your site.
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Betplay Group (OP)
Copper Member
Member
Offline
Activity: 147
Merit: 22
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March 22, 2022, 01:43:00 AM |
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Hi Fred111, Welcome to Betplay.io and thanks for signing up! Kindly also be advised that the other site you mentioned is not related to us. Should you have future inquiries you can also message our 24/7 live chat support on our website https://betplay.io/en/casino. Keep safe! -Betplay.io Support
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Adbitco
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June 27, 2022, 06:21:30 AM |
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Ah thanks you I see now. I was trying to sign up at https://betplay.com.coAre these any relation to you? Thanks and I've signed up on your site. I guess you should edit and make away the site you posted here, Since not related to them to avoid any further damages. @Betplay.o, Maybe it's time now to update our ANN thread to more appealing by using more image that show case the casino feature.
Correct me if i m wrong, the update will be related to their designer in preparation to work on the updated but seemly looking if such is needed right away they would have done it for long so i don't think is thing of being in a haste. Maybe would be done at the right time.
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blue Snow
Legendary
Offline
Activity: 1708
Merit: 1066
Marketing Campaign Manager |Telegram ID- @LT_Mouse
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June 28, 2022, 07:34:00 AM |
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The update I’m referring is this Announcement thead and not the website. This thread is created since last year and I believe they forgot already to revamp the ANN since they start this. This really not an urgent and I just remind them in case they forgot it to do so. I don't know what kind of right time you are talking for a simple revamp on the ANN thread.
that good idea to update this thread, OP already had copper members and was available to put the image, maybe he bit a busy to change it. So far, the website has been enough responsive, I tried to register and got only a second for the verification code to come to the mailbox. I am just a bit confused about μBTC, I need to search it first to how many units of BTC because I can't find how to change in setting. μBTC = 0.000001 BTC. So, we can deposit with the lighting network, is we can also cash out using that method?
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Betplay Group (OP)
Copper Member
Member
Offline
Activity: 147
Merit: 22
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June 29, 2022, 07:03:51 AM Last edit: June 29, 2022, 07:54:32 AM by Betplay Group |
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Dear Wapfika,
Good day!
Thank you for your suggestion, we appreciate it. No worries. rest assured our team is doing its best to improve our website and provide the best campaign, program, and promotions for our players to have the best and most thrilling gaming experience.
-Betplay.io Support
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Betplay Group (OP)
Copper Member
Member
Offline
Activity: 147
Merit: 22
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June 29, 2022, 07:15:41 AM |
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Hello blue Snow, Greetings! We thank you for appreciating our online casino. We are also doing something about that conversion concern of yours, soon you guys will no longer be confused with the uBTC, mLTC, and mETH. Yes, you can definitely deposit and cash out in 5 seconds using our lightning method. You can click this link as well https://betplay.io/en/info/how-to-deposit for reference. -Betplay.io Support
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usekevin
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June 30, 2022, 03:07:42 PM |
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I had not experienced your casino,but lightning network in the casino was the welcome one.I would like to share the details about the lighting network.Lightning network will speed up the withdrawal process,if the lightning is applied in the bitcoin transaction.It will speed up the withdrawal of the bitcoin.As we know the transaction of the bitcoin based on the miners.This will expect you from them.
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Betplay Group (OP)
Copper Member
Member
Offline
Activity: 147
Merit: 22
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July 01, 2022, 02:48:46 AM |
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Hi Wapfika,
Thank you again and welcome to Betplay.io! We hope you will enjoy playing in our online casino.
-Betplay.io Support
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Daltonik
Legendary
Offline
Activity: 2618
Merit: 1504
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July 01, 2022, 09:20:20 AM |
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<...>
Hi Betplay Group in the FAQ tab, I have a closing of the response section about 8 seconds after I deployed it, this is a feature of the site and how it can be fixed is not very convenient for familiarization. Thanks.
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