Bitcoinica New Version Launched Today!

[zhoutong]

We were too lazy to put up a countdown. But well, now the new site is up, after a short period of downtime (mostly DNS resolution time).

https://www.bitcoinica.com/

New features:

- Refresh-less experience
- PJAX
- Better User Interface
- Account Ledger
- Order History
- Better Deposits and Withdrawals (No more emails to request for manual withdrawals)
- Currency Exchange with guaranteed rates and liquidity
- Advanced Charting, including over 20 technical indicators
- Hosted by Rackspace
- Partially Redis-backed - super-fast!
- More robust trading engine
- Customizable leverage, from 1:1 to 10:1
- … Experience yourself...

We hope we can continue setting high standards for Bitcoin web-based services in terms of innovation, quality of development and user interface. As usual, we welcome your feedback. Along with this launch of new platform, we would like to bring back our popular bug bounty program!

Security-related or critical loopholes: 5 - 100 BTC each

Operational bugs: 1 - 25 BTC each

User experience issues: 1 - 25 BTC each

We have been testing ourselves for more than a week, so we don't really rely on this program to fix things. However, we do want to hear your feedback and we will continue improving Bitcoinica! Please send your feedback to support@bitcoinica.com (if it's account-related or private) or feedback@bitcoinica.com (if it's public).

Thank you for your continuous support!

[boonies4u]

And it's gone!

[Coinabul]

And it's gone!

Try refreshing

[czebrda]

New features:
- Better Deposits and Withdrawals (No more emails to request for manual withdrawals)

I'm currently waiting for four hours for a manual approval for a USD withdrawal via a MtGox code while the markets are moving quite a lot and I have no way of accessing my $ because I cannot operate with them neither on Bitcoinica nor on MtGox.
http://img205.imageshack.us/img205/650/bitcoinicawithdrawal2.jpg

I also started a thread on Bitcoinica's support site three hours ago with no response.
http://help.bitcoinica.com/discussions/questions/19-manual-approval

[ineededausername]

Bitcoinica seems to be making changes to the production site :O
I can't open my account menu, the exchange page doesn't "calculate", and a lot of things aren't working.

[ineededausername]

Bitcoinica seems to be making changes to the production site :O
I can't open my account menu, the exchange page doesn't "calculate", and a lot of things aren't working.

Fixed now.

[zhoutong]

New features:
- Better Deposits and Withdrawals (No more emails to request for manual withdrawals)

I'm currently waiting for four hours for a manual approval for a USD withdrawal via a MtGox code while the markets are moving quite a lot and I have no way of accessing my $ because I cannot operate with them neither on Bitcoinica nor on MtGox.


I also started a thread on Bitcoinica's support site three hours ago with no response.
http://help.bitcoinica.com/discussions/questions/19-manual-approval

Really sorry for the problem. I'm traveling at the moment and I don't have stable Internet connections in China. Your withdrawal request was received when we run out of limits at Mt. Gox. I will try to get your withdrawal request approved.

[ineededausername]

I imagine your backlog must be huge!

[zhoutong]

I imagine your backlog must be huge!

Well, you're right. There are a lot of pending withdrawal requests and I can't access the database, LOL.

Luckily the new system is perfectly stable and we don't have any data errors or scaling issues.

I'm busy replying customers' emails right now. :-D

[ineededausername]

I imagine your backlog must be huge!

Well, you're right. There are a lot of pending withdrawal requests and I can't access the database, LOL.

Luckily the new system is perfectly stable and we don't have any data errors or scaling issues.

I'm busy replying customers' emails right now. :-D

Have you even tried to convince mtgox to lift their ridiculous limits?  Surely they can make an exception...

[czebrda]

Your withdrawal request was received when we run out of limits at Mt. Gox.

MtGox limits you in how much money you can transfer TO them?
So I can assume this is not a one-time-only hold-up and it is likely to happen again?
I'm glad you are trying to solve this issue, but it's been 6 hours now and I still cannot access my assets on your platform.

[blueadept]

I haven't funded my account (on purpose), but I created two orders on it:  one to buy 1BTC, and one to sell 1BTC.  I can't cancel the orders via the UI (they're stuck in "insufficient margin"), and I can't seem to even be able to cancel them via API (though the last time I tried that, it was BEFORE this new version).

[zhoutong]

I haven't funded my account (on purpose), but I created two orders on it:  one to buy 1BTC, and one to sell 1BTC.  I can't cancel the orders via the UI (they're stuck in "insufficient margin"), and I can't seem to even be able to cancel them via API (though the last time I tried that, it was BEFORE this new version).

You don't have to cancel it. If there's no sufficient margin the order is discarded.

This is how most real-world trading platforms handle it.

[evoorhees]

Looks great Zhou!

[blueadept]

I haven't funded my account (on purpose), but I created two orders on it:  one to buy 1BTC, and one to sell 1BTC.  I can't cancel the orders via the UI (they're stuck in "insufficient margin"), and I can't seem to even be able to cancel them via API (though the last time I tried that, it was BEFORE this new version).

You don't have to cancel it. If there's no sufficient margin the order is discarded.

This is how most real-world trading platforms handle it.

So if I were to deposit a couple of bitcoins and a few dollars right now, neither of those orders would become active?

[zhoutong]

I haven't funded my account (on purpose), but I created two orders on it:  one to buy 1BTC, and one to sell 1BTC.  I can't cancel the orders via the UI (they're stuck in "insufficient margin"), and I can't seem to even be able to cancel them via API (though the last time I tried that, it was BEFORE this new version).

You don't have to cancel it. If there's no sufficient margin the order is discarded.

This is how most real-world trading platforms handle it.

So if I were to deposit a couple of bitcoins and a few dollars right now, neither of those orders would become active?

They won't be active again.

The main screen will show all active orders. Other than that won't be executed.

[czebrda]

Your withdrawal request was received when we run out of limits at Mt. Gox.

MtGox limits you in how much money you can transfer TO them?
So I can assume this is not a one-time-only hold-up and it is likely to happen again?
I'm glad you are trying to solve this issue, but it's been 6 hours now and I still cannot access my assets on your platform.

It's been 9 hours and I'm starting to lose my patience, because during that time the price was fluctuating quite a bit (2.65 - 2.98). I'm losing money here guys, can you please do something about it? Can't you cancel the withdrawal request so I can trade at least on Bitcoinica?

[Dan The Man]

Minor thing, but the chart should keep your preferences saved so that you don't have to set it to log scale or turn off the indicators EVERY time you look at it.

I emailed you this one, but figure I'll post it here anyways since you are offering rewards. You can circumvent the high maintenance on the higher leverage by simply making your trades at a 10:1 leverage and then changing back down to 1:1 to reduce your maintenance amount. You can also exceed 10:1 leverage by taking a 10:1 position, then switching back to 1:1 and withdrawing everything down to the margin amount giving you a potential leverage of something like 200:1 with a 99% margin if we don't account for the spread.

17CRiJeKA58Ac6GipJNQWt4yE1V3oXrsy

[Steve]

I love it!

[netrin]

Zhou, the site looks great. The Active Orders are a huge improvement. However, the refreshing reorders by last Update. So, if I sort by Price, then seconds later, it's scrambled again. My sort preference should not be reset by each AJAX refresh. Furthermore, if I do sort by Update, the ordering tends to look random because (I presume) the order types are threaded and batched asynchronously; and because 'static' orders (all but trailing stops) have a new update date, even if their state hasn't actually changed. Cheers!