Freewallet.org - SCAMMERS CONFIRMED - Pending Litigation

[Freewallet]

We are trying to assist.

///

We see your point.
It's a routine of crypto financial services and platforms to run verification procedures. This is done to ensure the safety of customers' funds. 

[logfiles]

This is done to ensure the safety of customers' funds. 

"Safety of customer's funds", my ass.

What kind of safety are you trying to enforce where a customer has to wait for over 2 years to have their KYC reviewed?

How sick are you in the head to notice that what you are doing is totally wrong?

This is the chronology, on 27 dec 2019 I made a deposit to a freewallet account, on 28 dec 2019 I wanted to withdraw my funds, and I get a notification that the withdrawal failed, and there is an email confirmation for verification of sending documents and other things that are not logical. I filled all the documents and I sent it. the freewallet team replied to wait for the verification process and I said no problem, please proceed. I waited for days but there was no clarity finally I asked again and again, until now I have sent hundreds of emails and the answer is still the same as the answer above (unfortunately, we cannot provide any updates at the moment. Your case is still being reviewed in our security department). for the last time I checked on etherscan it turned out that my balance was empty, so all this time the balance shown in my freewallet account was fake. you can see where my funds go https://etherscan.io/address/0xac363488800a4181d8bc6f6117d105567ab8073a

[moderator's note: consecutive posts merged]

[ancient myths]

I apologize if any of my words violate the rules in this forum.

[Stalker22]

I apologize if any of my words violate the rules in this forum.

There have not been any updates and you have not posted anything in this thread for a long time, have your problems been solved? Did you get your money back?

[ancient myths]

I apologize if any of my words violate the rules in this forum.

There have not been any updates and you have not posted anything in this thread for a long time, have your problems been solved? Did you get your money back?

I'm sorry, just posting again. until now freewallet has not returned my funds, they still hold my funds.
but they gave news, asked to be sent again my ID and selfie. I have been waiting for 2 weeks, the status is still being reviewed. Overall almost 3 years my funds were held by them. I will update again, thanks brother

[logfiles]

I apologize if any of my words violate the rules in this forum.

I'm sorry, just posting again.

Hey brother, there is nothing to be sorry about. You did nothitn wrong. In the previous reply, I was actually replying to Freewallet and not you

until now freewallet has not returned my funds, they still hold my funds.
but they gave news, asked to be sent again my ID and selfie. I have been waiting for 2 weeks, the status is still being reviewed. Overall almost 3 years my funds were held by them. I will update again, thanks brother

Thanks for the update. This goes to show how fucked up free scam wallet.

[sheenshane]

This goes to show how fucked up free scam wallet.

I dont know why there are still people fooled by them, I might assume that they're totally new to the crypto world.
How can we spread awareness to them that using this free wallet is a kind of trap that might lead to losing their fund?

How many cases are the same scenario with mate @ancient myths above?  How many are them keep coming to this forum and asking for help or claiming scam accusations?  Who's next?

This will not happen if they will follow this suggestion.

The solution to all your scam accusations is simple; pick one of the following options:
1. Require KYC right away.  Don't let your customers even create an account without it.
2. Don't require KYC at all, ever.  Not even when your customers deposit tens of thousands of dollars worth of crypto.

[ancient myths]

I apologize if any of my words violate the rules in this forum.

I'm sorry, just posting again.

Hey brother, there is nothing to be sorry about. You did nothitn wrong. In the previous reply, I was actually replying to Freewallet and not you

until now freewallet has not returned my funds, they still hold my funds.
but they gave news, asked to be sent again my ID and selfie. I have been waiting for 2 weeks, the status is still being reviewed. Overall almost 3 years my funds were held by them. I will update again, thanks brother

Thanks for the update. This goes to show how fucked up free scam wallet.

Ok brother thanks. Freewallet gave me an update today, asking for a lot of additional documents, I've already sent them all in 2019. that's outrageous. is there a member in this forum problem solved after sending a lot of documents?

[ancient myths]

Freewallet emailed me today..
they ask for additional documents like:

Hello,

The security department requests the following info:

1) Video of how you locate the transaction to Freewallet in your Weltrade account and open the transaction details where we can see the transaction hash and receiving address?

Once you create a video that exceeds 20MB, you can use an online video compressor like this one: https://www.ps2pdf.com/compress-mp4 and then attach it to the email.

Please be advised that we don't accept video via a link or google docs etc.

2) Photos of both sides of your ID card as two separate original JPG or PNG files. Scanned, merged, cropped images are not accepted.
image

3) Original PDF of the bank statement featuring your name and residential address in English for March or April 2022.
You can get a PDF bank statement in your online banking service.

4) A photo of yourself in front of the image “Attention” (attached below). Please write the date and your name with your hand in the bottom line next to our logo; the date must be the current date when you submit this paper. This photo must also show the device with your user ID clearly seen on it.

 I answered the freewallet request :

1)I have sent this document from 2019 - 2020, even though I have sent it several times. if there are traders in this forum at weltrade they will know weltrade never displays the transaction hash and receiving address. weltrade displays only successful transactions. transaction hash and receiving address will be displayed if i enter the wallet address on the blockchain (the wallet used for withdrawals). here I use eth (etherscan.io)

2)I've sent this document very often, even the last time I did an update to the government office. and I send it to Freewallet

3)Same, I often send this document in 2019 - 2020 to Freewallet

4)And another selfie with the device used and take a photo showing a freewallet account, I have also sent it in 2019 - 2020

This is outrageous, what they've been working on for 3 years. and asking for documents repeatedly. has any member in this forum solved the problem after submitting a lot of documents?

[noorman0]

I request advice to all, what should I do? should I comply with their request or let it be. this will be learning for me and all who don't know, how difficult it is to take rights on Freewallet

If you again fulfill their nonsense request like this, then they will instruct you to wait 3 days/week then ask you the same thing 3 years from now. It's all just trying to buy you time until you give up.
Didn't you try contacting the police like this user did?

[logfiles]

Freewallet emailed me today..
they ask for additional documents like:

Hello,

The security department requests the following info:

1) Video of how you locate the transaction to Freewallet in your Weltrade account and open the transaction details where we can see the transaction hash and receiving address?

Once you create a video that exceeds 20MB, you can use an online video compressor like this one: https://www.ps2pdf.com/compress-mp4 and then attach it to the email.

Please be advised that we don't accept video via a link or google docs etc.

2) Photos of both sides of your ID card as two separate original JPG or PNG files. Scanned, merged, cropped images are not accepted.
image

3) Original PDF of the bank statement featuring your name and residential address in English for March or April 2022.
You can get a PDF bank statement in your online banking service.

4) A photo of yourself in front of the image “Attention” (attached below). Please write the date and your name with your hand in the bottom line next to our logo; the date must be the current date when you submit this paper. This photo must also show the device with your user ID clearly seen on it.

 I answered the freewallet request :

1)I have sent this document from 2019 - 2020, even though I have sent it several times. if there are traders in this forum at weltrade they will know weltrade never displays the transaction hash and receiving address. weltrade displays only successful transactions. transaction hash and receiving address will be displayed if i enter the wallet address on the blockchain (the wallet used for withdrawals). here I use eth (etherscan.io)

2)I've sent this document very often, even the last time I did an update to the government office. and I send it to Freewallet

3)Same, I often send this document in 2019 - 2020 to Freewallet

4)And another selfie with the device used and take a photo showing a freewallet account, I have also sent it in 2019 - 2020

This is outrageous, what they've been working on for 3 years. and asking for documents repeatedly. has any member in this forum solved the problem after submitting a lot of documents?

This is absolutely bonkers. What more do they need from you after sending all the requested documents, selfies and videos? 
3 damn years and they are still verifying?

I guess they are about to ask for your X-ray images too just to make sure you don't get back your money.

[ancient myths]

Freewallet emailed me today..
they ask for additional documents like:

Hello,

The security department requests the following info:

1) Video of how you locate the transaction to Freewallet in your Weltrade account and open the transaction details where we can see the transaction hash and receiving address?

Once you create a video that exceeds 20MB, you can use an online video compressor like this one: https://www.ps2pdf.com/compress-mp4 and then attach it to the email.

Please be advised that we don't accept video via a link or google docs etc.

2) Photos of both sides of your ID card as two separate original JPG or PNG files. Scanned, merged, cropped images are not accepted.
image

3) Original PDF of the bank statement featuring your name and residential address in English for March or April 2022.
You can get a PDF bank statement in your online banking service.

4) A photo of yourself in front of the image “Attention” (attached below). Please write the date and your name with your hand in the bottom line next to our logo; the date must be the current date when you submit this paper. This photo must also show the device with your user ID clearly seen on it.

 I answered the freewallet request :

1)I have sent this document from 2019 - 2020, even though I have sent it several times. if there are traders in this forum at weltrade they will know weltrade never displays the transaction hash and receiving address. weltrade displays only successful transactions. transaction hash and receiving address will be displayed if i enter the wallet address on the blockchain (the wallet used for withdrawals). here I use eth (etherscan.io)

2)I've sent this document very often, even the last time I did an update to the government office. and I send it to Freewallet

3)Same, I often send this document in 2019 - 2020 to Freewallet

4)And another selfie with the device used and take a photo showing a freewallet account, I have also sent it in 2019 - 2020

This is outrageous, what they've been working on for 3 years. and asking for documents repeatedly. has any member in this forum solved the problem after submitting a lot of documents?

This is absolutely bonkers. What more do they need from you after sending all the requested documents, selfies and videos? 
3 damn years and they are still verifying?

I guess they are about to ask for your X-ray images too just to make sure you don't get back your money.

That's right brother.., Yesterday I got news from freewallet, and hopefully they do it, return my fund. I will update again later..

[Stalker22]

~
That's right brother.., Yesterday I got news from freewallet, and hopefully they do it, return my fund. I will update again later..

This is utterly insane. What more do they need once you have sent all what they asked for? It seems to me that they are just asking for more ways to waste your time. The last time they were on the forum was April 10th, but they did not feel it worthwhile to respond to this topic.

Of course, I hope it works out for you, and you get your money back. Good luck with that!

[ancient myths]

At this point I can't continue verification in freewallet because all ownership statements are useless, freewallet keeps asking for documents until the rightful owner gives up on proceeding, I think this is a very disgusting act. .
I did stupid thing to send all data and documents again, because i want to take my rights.. but as a result my funds will never be returned. I wasted a lot of time, but they never appreciated it.
The broker I use has sent a document stating my withdrawal in 2019, where my wallet address is clear (same wallet address in freewallet account) and traceable where it came from and where it goes like TXHASH etc, But the freewallet keeps asking for other documents.. I realized freewallet was really a scam.
keep it up this thread so everyone can read it and know about it.
I hope the freewallet will be destroyed, for their actions. against me and those who have been deceived by their crimes.

[TheBeardedBaby]

For the 3 years delay of processing time and if the user has sent all the required documentation, freewallet should compensate the waiting. You cannot lock someone's money for 3 years hidden behind "progressing time" and expect to go away with it.

I start thinking that the process of recovering access to the fund is so complicated just to discourage the owner from chasing their funds back. Some people might leave the case and forget it if there are no significant amount of money involved, and what happens to these funds? Where do they go and how long they gonna stay there in the owner's accounts?

[ancient myths]

For the 3 years delay of processing time and if the user has sent all the required documentation, freewallet should compensate the waiting. You cannot lock someone's money for 3 years hidden behind "progressing time" and expect to go away with it.

I start thinking that the process of recovering access to the fund is so complicated just to discourage the owner from chasing their funds back. Some people might leave the case and forget it if there are no significant amount of money involved, and what happens to these funds? Where do they go and how long they gonna stay there in the owner's accounts?

I think so. it is really complicated, even the document statement from the broker I use (sender of my withdrawal fund) that I am the legal owner they reject it and ask for documents where the fund come from. I am very confused,, even though the broker I use has legalized that I am the owner and I even forwarded the email to freewallet. I'm just a small trader who can't keep asking my broker to make various statements. what I know for sure that my fund have been received at the freewallet wallet address that I use and freewallet held it when I was about to exchange the funds.

[ScamViruS]

At this point I can't continue verification in freewallet because all ownership statements are useless, freewallet keeps asking for documents until the rightful owner gives up on proceeding, I think this is a very disgusting act. .
I did stupid thing to send all data and documents again, because i want to take my rights.. but as a result my funds will never be returned. I wasted a lot of time, but they never appreciated it.

They want the owner of the fund to give up. The reason for asking for so many documents is to frustrate the customer from all sides so that he does not expect to get the funds back. This website is carrying on such activities of theirs and some customers deposit their funds in this website without being aware of the reputation of this website. Since the customer is unaware, their funds are blocked by the team on this website with various excuses, and a lengthy verification process is carried out until the customer leaves.

[r34tr783tr78]

Freewallet tactic is also keep asking for anything to claim they didnt steal the money. That they are reviewing the case. The last time I checked the owner of Freewallet is known:

Alvin Hagg the freewallet owner (this is public information)
https://freewallet.org/press-releases
https://hr.linkedin.com/in/alvin-hagg-08a910125 (his profile)
https://minergate.com/blog/minergate-partners-with-freewallet-to-deliver-an-easy-free-withdrawal-method/
https://www.coinspeaker.com/2017/11/21/freewallet-releases-first-bitcoin-gold-wallet/
https://medium.com/@freewallet/freewallet-a-year-in-fast-forward-185d5034fadb (a signed post where he describes the creation of freewallet)

[logfiles]

I think so. it is really complicated, even the document statement from the broker I use (sender of my withdrawal fund) that I am the legal owner they reject it and ask for documents where the fund come from. I am very confused,, even though the broker I use has legalized that I am the owner and I even forwarded the email to freewallet. I'm just a small trader who can't keep asking my broker to make various statements. what I know for sure that my fund have been received at the freewallet wallet address that I use and freewallet held it when I was about to exchange the funds.

You did all you could in all possible ways, but still free wallet look for away of trying to hold onto your funds. Most services I know would just ask from a Government issued ID, back and front and then maybe a video selfie before they release your funds. For free wallet. They are just trying to get hold of your funds. They know that at some point you will give up.

This just goes to prove what we have been saying every day, Freewallet is a scam!

[ancient myths]

At this point I can't continue verification in freewallet because all ownership statements are useless, freewallet keeps asking for documents until the rightful owner gives up on proceeding, I think this is a very disgusting act. .
I did stupid thing to send all data and documents again, because i want to take my rights.. but as a result my funds will never be returned. I wasted a lot of time, but they never appreciated it.

They want the owner of the fund to give up. The reason for asking for so many documents is to frustrate the customer from all sides so that he does not expect to get the funds back. This website is carrying on such activities of theirs and some customers deposit their funds in this website without being aware of the reputation of this website. Since the customer is unaware, their funds are blocked by the team on this website with various excuses, and a lengthy verification process is carried out until the customer leaves.

Right brother, and until now freewallet never replied to my email again