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Author Topic: Gambling ombudsman - do you feel protected?  (Read 534 times)
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July 27, 2021, 11:00:10 AM
 #21

As users of gambling sites, we have to be careful and do our own research before committing our funds to a site. But no matter how much you dig around there is always a chance of being scammed or at least not being treated right by a service. I just read this article below on the need to have some short of protection or even a self regulation. Would you say that you would play more confidently if you knew that you can potentially have a claim if you think something is not right with the system or the decisions? How would that protection look like for you?

https://sbcnews.co.uk/europe/uk/2021/07/23/richard-hayler-ibas-the-ombudsman-from-abstract-concept-to-a-workable-reality/

That's what every gambler wish and wants, to play in a safe environment let's admit it some gambling sites are not playing it right and let the players suffer if they win huge money and unknowingly break rules if they have something like this in place, they can play with a peaceful mind and won't mind playing longer hours and adding more money to their bankroll, but of course, this so-called gambling ombudsman should play it fair, this is a tax-paying company and they are employing people and generating jobs.
There should be implementing rules that will satisfy both parties.


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July 27, 2021, 11:05:47 AM
 #22

As users of gambling sites, we have to be careful and do our own research before committing our funds to a site. But no matter how much you dig around there is always a chance of being scammed or at least not being treated right by a service. I just read this article below on the need to have some short of protection or even a self regulation. Would you say that you would play more confidently if you knew that you can potentially have a claim if you think something is not right with the system or the decisions? How would that protection look like for you?

https://sbcnews.co.uk/europe/uk/2021/07/23/richard-hayler-ibas-the-ombudsman-from-abstract-concept-to-a-workable-reality/

That's what every gambler wish and wants, to play in a safe environment let's admit it some gambling sites are not playing it right and let the players suffer if they win huge money and unknowingly break rules if they have something like this in place, they can play with a peaceful mind and won't mind playing longer hours and adding more money to their bankroll, but of course, this so-called gambling ombudsman should play it fair, this is a tax-paying company and they are employing people and generating jobs.
There should be implementing rules that will satisfy both parties.
We have learn that most gambling sites are not really that completely truthful , Yeah they are saving their names but in the end there will always a issue and claims from players that is not satisfied with their service.
But the question is , Will this Ombudsman will really serve the gamblers that affected or will sooner become corrupt and will only take bags the bribed from gambling site that is in question?
if we assure the Public/gamblers about their credibility then Yeah we will be very happy but if this will only act as Mediator and in the end will tursns against the victim, then lets forget the idea at all.









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July 27, 2021, 11:13:51 AM
 #23


That's what every gambler wish and wants, to play in a safe environment let's admit it some gambling sites are not playing it right and let the players suffer if they win huge money and unknowingly break rules if they have something like this in place, they can play with a peaceful mind and won't mind playing longer hours and adding more money to their bankroll, but of course, this so-called gambling ombudsman should play it fair, this is a tax-paying company and they are employing people and generating jobs.
There should be implementing rules that will satisfy both parties.
We have learn that most gambling sites are not really that completely truthful , Yeah they are saving their names but in the end there will always a issue and claims from players that is not satisfied with their service.
But the question is , Will this Ombudsman will really serve the gamblers that affected or will sooner become corrupt and will only take bags the bribed from gambling site that is in question?
if we assure the Public/gamblers about their credibility then Yeah we will be very happy but if this will only act as Mediator and in the end will tursns against the victim, then lets forget the idea at all.

That's the problem in most countries. Even if they have government officials that supposedly protect the players, sometimes they end up protecting the casino itself because of bribery. Corruption is not new in this industry. There's always individual that will be attracted by bribed money. So what you can do as a player, is just to look after yourself. Make sure you are not violating their terms, so you will prevent any trouble.
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July 27, 2021, 11:32:09 AM
 #24

I think the greatest security a user can have is playing only on sites they know.

Of course, when it comes to gambling involving crypto-currencies there is still a very large niche to be filled for those looking for bets on lesser-known sports, such as the second division of football in a country outside Europe... it's not an easy thing to find, but in these cases, the player needs to bet smaller amounts aiming for much more entertainment than profit.

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July 27, 2021, 04:11:01 PM
 #25

I think the greatest security a user can have is playing only on sites they know.

Of course, when it comes to gambling involving crypto-currencies there is still a very large niche to be filled for those looking for bets on lesser-known sports, such as the second division of football in a country outside Europe... it's not an easy thing to find, but in these cases, the player needs to bet smaller amounts aiming for much more entertainment than profit.
More than knowing, they also have to have common sense because there's tell tale signs when the site is going the scam route. I believe that security starts to an individual level before anything else because if you aren't secure at an individual level, then malicious entities can just attack them individually to weaken the security as a whole.

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July 27, 2021, 04:21:18 PM
 #26

That's another assurance for gamblers residing in the UK. At least they would have such protection. We can't deny the fact that scammers will always be everywhere and we have to protect ourselves against it but knowing that the government is providing that kind of security is already an advantage. I hope that gambling protection would be regulated in our country as well.
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July 27, 2021, 04:44:49 PM
 #27

That's another assurance for gamblers residing in the UK. At least they would have such protection. We can't deny the fact that scammers will always be everywhere and we have to protect ourselves against it but knowing that the government is providing that kind of security is already an advantage. I hope that gambling protection would be regulated in our country as well.
Any support is going to be helpful because with consumer protection, more people will be playing since they know that it's safe to do so. I think every country already has a gambling protection, I think it's covered by consumer rights or something.
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July 27, 2021, 04:51:16 PM
 #28

I think the current system is safe, as long as the casino or the business is regulated, the government can monitor them to comply with the rules and if they commit crime by scamming gamblers, they should face jail time as the authorities will be after them.

sometimes nothing is expected. Governments often do not do when it comes to gambling sites. They legalize what gives profit. While the rest just play on illegal sites without any government monitoring. So the biggest is where they deliberately take the opportunity and go outside can be followed up by any party.

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July 27, 2021, 05:29:58 PM
 #29

This is good, in fact all must have a protection agency for their customers. Rules like exchange it would be good. All online gambling sites must be supervised in an institution and that will calm the users. Even though it is a bit of a lot of work for online gambling sites but it will give great trust to customers. So I support it is very necessary.
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July 27, 2021, 05:32:20 PM
 #30

Would you say that you would play more confidently if you knew that you can potentially have a claim if you think something is not right with the system or the decisions?

I would be more relaxed about playing if I had somewhere to complain, which I see in most  scam cases against casinos is precisely the fact that there is nowhere to complain, people are simply stolen and not being returned, A few days ago I saw someone who was robbed by a casino and to this day he has not been repaid and he is constantly begging for his money back

How would that protection look like for you?

in every country in the world there are some government agencies responsible for gaming, they would would give license casinos and create methods for people to complain.

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July 27, 2021, 11:24:34 PM
 #31

This is good, in fact all must have a protection agency for their customers. Rules like exchange it would be good. All online gambling sites must be supervised in an institution and that will calm the users. Even though it is a bit of a lot of work for online gambling sites but it will give great trust to customers. So I support it is very necessary.
Arent most of fiat gambling sites regulated?For sure they are really that protected once scam or any frauds that do happen.Its not literally focusing on users protection but its already been integrated or included.
This is where licensing is relevant but we know that this isnt something that could really be applied on cryptocurrency this is why when you are dealing with crypto then always take consideration about on the risk
involved and never ever tend to put up big money on this one.
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July 27, 2021, 11:37:06 PM
 #32

As users of gambling sites, we have to be careful and do our own research before committing our funds to a site. But no matter how much you dig around there is always a chance of being scammed or at least not being treated right by a service. I just read this article below on the need to have some short of protection or even a self regulation. Would you say that you would play more confidently if you knew that you can potentially have a claim if you think something is not right with the system or the decisions? How would that protection look like for you?

https://sbcnews.co.uk/europe/uk/2021/07/23/richard-hayler-ibas-the-ombudsman-from-abstract-concept-to-a-workable-reality/

Of course this is very secure, and I believed it will be a good example for all gambling institution to follow. Commiting our funds to the site should be scrutinized first before entrusting all of them, but I do suggest to use just optimize funds to prevent regrets in the end. We don't know how all things will be going, much better to be safe at your own method even though there's ombudsman who protected us.
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July 28, 2021, 02:40:33 AM
 #33

Yes, of course, an assurance of protection should somehow give me more confidence to play. However, do we need to add a certain office for that? To those governments where gambling regulatory bodies are not yet existent, they need to create one. But to those that have already government agencies and bureaus tasked to regulate and monitor gambling operations, I guess that is enough.

If that seems insufficient, I think the problem is probably in its weak implementation of gambling policies, or the lack thereof. But most probably, there must already be a mechanism intended to protect consumers of gambling services and products.

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July 28, 2021, 02:48:30 AM
 #34

Of course, with such protection, gamblers will be calmer and more comfortable to deposit a lot of money. Because after all, whether there is protection or not, big gamblers will still deposit big money, right? Just imagine when such protection claims are enforced even better, then of course big gamblers no longer hold back from depositing more money. But for me, as an amateur gambler, I still only deposit money according to my ability and don't force myself to increase it because after all, gambling will be comfortable when we do it without pressure, right.

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July 28, 2021, 04:24:51 AM
 #35

Just like protecting investment/trading, this organization can only be effective at local (one state) level, but it will require the casino to get the license for that particular state. Consequently, users must follow the strict KYC/AML policy from that state. In the crypto world, where casinos can operate globally, I don't think there will be such ombudsman agency/organization that can take care of users simply because the scope is too wide. What we have is scammy websites like game-protect, thus won't give any protection whatsoever. Better play in reputable casino that have strong forum presence so the arbitration can be done via forum.

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July 28, 2021, 06:23:19 AM
 #36

This is good for all parties gamblers can play with ease of mind, and the gambling sites or companies will have more clients because players protection will motivate them to play, many newbies are having a second thoughts on playing because they might end up being cheated with gambling protection they can lose fair, but the government should make sure that they make a good judgment, they should protect both parties.

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July 28, 2021, 06:35:46 AM
 #37

As users of gambling sites, we have to be careful and do our own research before committing our funds to a site. But no matter how much you dig around there is always a chance of being scammed or at least not being treated right by a service. I just read this article below on the need to have some short of protection or even a self regulation. Would you say that you would play more confidently if you knew that you can potentially have a claim if you think something is not right with the system or the decisions? How would that protection look like for you?
I have gambled on several gambling sites before, both fiat and crypto gambling sites, some betting sites can be fake, but good for individual gamblers to investigate that before even starting to bet on a particular site or before using a particular casino. If a gambling platform is not treating their customers well, or having issue with customers complaining negatively, that will possibly lead to the gambling platform not to be functioning again because people will not trust it, but the gambling reputed companies do not want what will lead to their company to fold up, they satisfy customers enough so that they can continue to use their betting platform, I do not think this is necessary as reputed gambling companies even satisfies customers rightly even more than many public settings.

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July 28, 2021, 06:43:12 AM
 #38

Gambling ombudsman sounds good if they will play it fair and square, because there is a chance that they would always go for the gambling site or casinos instead of protecting the players because of money and power, if that's the case, then what's the point of having a Gambling ombudsman.
Therefore I don't think it's needed, because a good gambling sites and casinos will surely give you a good service for you to stick on their platform.

I don't see the good sides of this idea, even in an ideal case. What is the point of inventing an additional official for a particular industry? There are already services that should solve all problems and punish fraudsters - the police, the prosecutor's office, the court, etc. Maybe it’s worth making them work better than coming up with new positions?

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July 28, 2021, 06:49:06 AM
 #39

It will need to prepare many things before that ombudsman can start.
Listening to the customer's problem will be the most thing that will not be easy as they need to write on the note what is happening to them and start investigating the casino.
Maybe we can wait for more to see if that ombudsman can work with the right to attract attention from the others to have an ombudsman too.
I think that can help both sides, the gambler and the casino, so with the ombudsman organization available in that country, it can control the number of addicted people to gambling.
Uh I agree with it helping the casino and the gambler, but not on the side of addiction. The system isn't easy to implement since they need a LOT of personnel to respond to the complaints made. Some may be trolls, some may be legitimate, but since it asks about the "fairness" of the casino, then they need an actual person to address the problems. A single team is NOT enough for them to actually respond. Maybe make a periodic checking of systems that casino use might actually be better tbh.

R


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July 28, 2021, 07:11:01 AM
 #40

How would that protection look like for you?
I know that most gambling sites the data sent is recorded on the gambling site, as well as the wins and losses experienced by every gambling bettor.

That's where everyone involved in gambling must choose a gambling site that is honest and responsible for the data sent to them, for me to assess the security for data or access to gambling sites, only based on honesty and confidentiality, the site is really responsible for this, for the safety of the players.

I think perfect security lies with the gambling sites, confidentially and fairly.

R


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