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Author Topic: Gambling ombudsman - do you feel protected?  (Read 534 times)
imstillthebest
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July 29, 2021, 11:07:21 AM
 #61

theres also a topic before about gambling insurances i do feel that they work the same ?
im gonna love it if gambling work that way but there could be extra fees and if its regulated it means we are going to send some documents to them ,thats the only thing i dont like .
for now the best thing that i can do is to be extra careful when dealing on new gambling sites and not to deposit big or store funds in them for a long time .
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July 29, 2021, 11:22:43 AM
 #62

I really feel a Gambling ombudsman will be a waste of time, because this organization will only have jurisdiction over certain countries and most of these countries are already covered by their own laws. What we need.. is someone reputable in the industry that can audit casinos independently to see if they are profitably fair.

A lot of butt hurt gamblers that lost money, will lodge complaints with this so-called ombudsman and the complaints will pile up and it will take months to resolve some of these issues. Who will fund a gambling ombudsman to handle these complaints and will their jurisdiction cross country borders?

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peter0425
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July 29, 2021, 12:33:43 PM
 #63

theres also a topic before about gambling insurances i do feel that they work the same ?
im gonna love it if gambling work that way but there could be extra fees and if its regulated it means we are going to send some documents to them ,thats the only thing i dont like .
for now the best thing that i can do is to be extra careful when dealing on new gambling sites and not to deposit big or store funds in them for a long time .
that would be the only problem in this if implemented , surely there must be KYC needed if ever we have issue and complaints about the involving site.

and this sucks for sure.









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July 29, 2021, 01:04:45 PM
 #64

theres also a topic before about gambling insurances i do feel that they work the same ?
im gonna love it if gambling work that way but there could be extra fees and if its regulated it means we are going to send some documents to them ,thats the only thing i dont like .
for now the best thing that i can do is to be extra careful when dealing on new gambling sites and not to deposit big or store funds in them for a long time .
You may be successful in avoiding the new sites but even the old and known casinos & sportsbooks are now asking for documents more often than. Earlier when these casinos first came, the regulations were loose and the casinos were allowing players to play anonymously and even access from banned countries but now the scenario has changed and it's not easy to play from restricted countries or play without KYC.

This is the reason that although I still play at crypto casinos but I am slowly moving back to the fiat ones because they were far superior in everything but anonymity and now that crypto casinos are more strict towards KYC, it makes no sense.

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imstillthebest
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July 29, 2021, 03:29:32 PM
 #65

theres also a topic before about gambling insurances i do feel that they work the same ?
im gonna love it if gambling work that way but there could be extra fees and if its regulated it means we are going to send some documents to them ,thats the only thing i dont like .
for now the best thing that i can do is to be extra careful when dealing on new gambling sites and not to deposit big or store funds in them for a long time .
You may be successful in avoiding the new sites but even the old and known casinos & sportsbooks are now asking for documents more often than. Earlier when these casinos first came, the regulations were loose and the casinos were allowing players to play anonymously and even access from banned countries but now the scenario has changed and it's not easy to play from restricted countries or play without KYC.

This is the reason that although I still play at crypto casinos but I am slowly moving back to the fiat ones because they were far superior in everything but anonymity and now that crypto casinos are more strict towards KYC, it makes no sense.
I think that once the business grows big they are now being required with those requirements and they are also afraid to loose their growing business so they have no choice but to comply with it  but not all old sites are like but there are some left that operates without a kyc and If ever your affected much better if you move on to the other or move to fiat casinos when your not bothered of sending your kyc because they could offer more .
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July 29, 2021, 04:14:14 PM
 #66

What we need.. is someone reputable in the industry that can audit casinos independently to see if they are profitably fair.
You don't need an independent party to perform audits for provably fair because as a gambler you can verify your own bets quite easily and there are many provably fair tools online which will verify the result if you just enter the seeds which are revealed by the casino once you change the seed pairs.

A lot of butt hurt gamblers that lost money, will lodge complaints with this so-called ombudsman and the complaints will pile up and it will take months to resolve some of these issues. Who will fund a gambling ombudsman to handle these complaints and will their jurisdiction cross country borders?
I am of the same opinion on this matter. It is much better to play at sites you have known and tested and that should usually be enough and from my personal experience, leaving apart a few selective scams most of them are quite good. I haven't been scammed by a casino yet so maybe I don't know the full story though.
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July 30, 2021, 09:08:26 AM
 #67

A lot of butt hurt gamblers that lost money, will lodge complaints with this so-called ombudsman and the complaints will pile up and it will take months to resolve some of these issues. Who will fund a gambling ombudsman to handle these complaints and will their jurisdiction cross country borders?
I am of the same opinion on this matter. It is much better to play at sites you have known and tested and that should usually be enough and from my personal experience, leaving apart a few selective scams most of them are quite good. I haven't been scammed by a casino yet so maybe I don't know the full story though.
I agree with @RealMalatesta say to play on the known gambling site that already proves it's a good gambling site than to play on an unknown gambling site that we do not have experience or others review. We will not have a bad experience and that will depend on good luck when we play on that site and if somehow, we lose, that will mean our luck is not coming to us.

If the ombudsman is running, I can not imagine how many cases they will solve and investigate and I think most cases can happen because of the gambler's mistake. But well, maybe in some countries, the ombudsman can be applied to reduce the number of people who get scam.

.
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July 30, 2021, 09:32:44 AM
 #68

^

The original idea behind cryptocurrencies was that it was impossible for any regulator to be involved in the process of buying and selling assets. That is why online casinos were happy to include support for cryptocurrencies. Currently, state-regulated casinos cannot provide the user with anonymity and security of their personal data. In addition, regulators cannot completely secure us from fraud. That is why I am against any regulation.

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July 30, 2021, 12:22:06 PM
 #69

^

The original idea behind cryptocurrencies was that it was impossible for any regulator to be involved in the process of buying and selling assets. That is why online casinos were happy to include support for cryptocurrencies. Currently, state-regulated casinos cannot provide the user with anonymity and security of their personal data. In addition, regulators cannot completely secure us from fraud. That is why I am against any regulation.
Yes, you are right. The online casinos will be far away from the regulations in one country and besides that, the casino can host their site out of the country's jurisdiction that prohibits or has strict rules for the casino. The casino will not have a problem with that to still protect their members by not requiring KYC for the members. The regulators should understand that and they can not force the online casino to follow or provide the data or whatever they want.

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smyslov
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July 30, 2021, 01:17:26 PM
 #70

There's nothing like good protection you know that when you have a valid complaint, there is an agency that will resolve it, even if it turns out not in your favor at least you have brought your case and fight for it, we have seen so many gambling sites that are losing their case because they are at the mercy of the gambling site, they decide what is fair, and you have no choice but to take whether you like it or not.
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July 31, 2021, 07:46:24 AM
 #71

As users of gambling sites, we have to be careful and do our own research before committing our funds to a site. But no matter how much you dig around there is always a chance of being scammed or at least not being treated right by a service. I just read this article below on the need to have some short of protection or even a self regulation. Would you say that you would play more confidently if you knew that you can potentially have a claim if you think something is not right with the system or the decisions? How would that protection look like for you?

https://sbcnews.co.uk/europe/uk/2021/07/23/richard-hayler-ibas-the-ombudsman-from-abstract-concept-to-a-workable-reality/
Not a bad idea but there will be some problems with an ombudsman put in place.

1- Not all casinos will agree to share information with the ombudsman.
2- The ombudsman might be operating legally for casinos from one country or few but how would you cover all the casinos
3- What happens if the casino claims something else and the player says something else because obviously data can be faked by the casino
4- A large number of fake complaints will pile up and take ages to solve them
mindrust
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July 31, 2021, 07:57:21 AM
 #72

^

The original idea behind cryptocurrencies was that it was impossible for any regulator to be involved in the process of buying and selling assets. That is why online casinos were happy to include support for cryptocurrencies. Currently, state-regulated casinos cannot provide the user with anonymity and security of their personal data. In addition, regulators cannot completely secure us from fraud. That is why I am against any regulation.

Crypto and online casinos are two different concepts.

Crypto itself is (for now) not regulated and you can freely send and receive coins without and disruptions unless you go through an exchange.

Online Casinos however usually don't operate on a blockchain and they have gambling licenses, paying taxes etc which ties them to a government. When you pay taxes to a government or do certain stuff to have a gambling license it means you have partners which you can't fire. Since you can't fire the government or your license provider, you will have to do what they ask from you.

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August 30, 2021, 02:26:27 AM
 #73

There's nothing like good protection you know that when you have a valid complaint, there is an agency that will resolve it, even if it turns out not in your favor at least you have brought your case and fight for it, we have seen so many gambling sites that are losing their case because they are at the mercy of the gambling site, they decide what is fair, and you have no choice but to take whether you like it or not.

But what if you've invested your money in a site that doesn't care about its users and you didn't realize it because you didn't read the terms and conditions? It is not difficult to find a gambling site that, unless it has been established, will prosecute their cases; it is either illegal or not. My point is that we should only invest in the well-established ones, so that if we do have a case to fight, they will usually resolve it on their own, unless it is our fault.
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August 30, 2021, 03:37:41 AM
 #74

As users of gambling sites, we have to be careful and do our own research before committing our funds to a site. But no matter how much you dig around there is always a chance of being scammed or at least not being treated right by a service. I just read this article below on the need to have some short of protection or even a self regulation. Would you say that you would play more confidently if you knew that you can potentially have a claim if you think something is not right with the system or the decisions? How would that protection look like for you?



Of course, who would not want protection, we want to lose fair and do not want to have a feeling that we've been cheated, it's better that we have a third-party mediator that will look at our case on who is right, people will play confidently and will wager more if they have a peace of mind playing, knowing that they are going to lose and win in a fair way, we are up to the mercy of the gambling site if they have a case against us.

And besides, the gambling site will have the seal of approval from the third party, that they are compliant.

Chato1977
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August 30, 2021, 03:59:01 AM
 #75

As users of gambling sites, we have to be careful and do our own research before committing our funds to a site. But no matter how much you dig around there is always a chance of being scammed or at least not being treated right by a service. I just read this article below on the need to have some short of protection or even a self regulation. Would you say that you would play more confidently if you knew that you can potentially have a claim if you think something is not right with the system or the decisions? How would that protection look like for you?

https://sbcnews.co.uk/europe/uk/2021/07/23/richard-hayler-ibas-the-ombudsman-from-abstract-concept-to-a-workable-reality/
This will only bring another corrupt person to become Millionaire in short time .

Because we knew how gambling operates , and surely the under the table process will be active in this part again.
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August 30, 2021, 04:16:05 AM
 #76

Definitely not, to be honest.

These government bodies are moreso there for show than to actually protect players imho. When there is an actual issue with a crypto sportsbook or whatnot, do you really think they have the attention or the resources to track it down?

You're the only one that has the ultimate control over your consumer rights - so make sure you DYOR before you entrust a service with any amount of money.

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August 30, 2021, 04:25:36 AM
 #77

There's nothing like good protection you know that when you have a valid complaint, there is an agency that will resolve it, even if it turns out not in your favor at least you have brought your case and fight for it, we have seen so many gambling sites that are losing their case because they are at the mercy of the gambling site, they decide what is fair, and you have no choice but to take whether you like it or not.

But what if you've invested your money in a site that doesn't care about its users and you didn't realize it because you didn't read the terms and conditions? It is not difficult to find a gambling site that, unless it has been established, will prosecute their cases; it is either illegal or not. My point is that we should only invest in the well-established ones, so that if we do have a case to fight, they will usually resolve it on their own, unless it is our fault.
That will be their mistake if they invest their money in a site that does not care about their users because they do not find out if that site cares about their members or not. The ombudsman can fight with the site breaking its own rule and cheating its members, but if we do not find out what that site is, the ombudsman can not do anything. Maybe the ombudsman can help us have protection if somehow we get cheated by the casino so they can investigate the case and report it to the regulators.

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August 30, 2021, 04:31:57 AM
 #78


3- What happens if the casino claims something else and the player says something else because obviously data can be faked by the casino
4- A large number of fake complaints will pile up and take ages to solve them

This is indeed tricky and I do not know the one that exists but even if we have one, the authorities should have a means for them to operate that is fair to both parties, yes the case will pile up but they must have a means to check the allegations they are mandated to solve the case in a time that is satisfactory to both parties.

I love to see one so we'll know if it will suceed.
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August 30, 2021, 06:56:31 AM
 #79


More regulation means more guarantees for players.
Of course, direct communication with the ombusman in a particular jurisdiction will increase the guarantees and reduce the doubts of the end user. At least it will look like this.



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August 30, 2021, 09:59:34 AM
 #80


Of course, who would not want protection, we want to lose fair and do not want to have a feeling that we've been cheated, it's better that we have a third-party mediator that will look at our case on who is right, people will play confidently and will wager more if they have a peace of mind playing, knowing that they are going to lose and win in a fair way, we are up to the mercy of the gambling site if they have a case against us.

And besides, the gambling site will have the seal of approval from the third party, that they are compliant.

It is better to know that there is a third party mediator that would going to foresee if there is a complaints in a one side party especially on a gamblers or players because sometimes the complaints of the gambler were being invalidated without a proper investigation on the said incidents. I think it could also give some sort of comfort for the player to gamble with a thought of a secureness when there's an unexpected foul play going around on the gambling site or gambling establishments. The more at peace the gambler or player the more a gambling site or gambling establishments could build a good reputation and more regulations means there are more guarantees for players.
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