stake.com- Does not have gambling responsibility

[panjul07]

It is the 2nd complain of stake users related to self exclusion.
It proves that gambling problem does really exist where many people cant control themselves then try to blame the casino because of their own addiction.
Funny thing is that most of the complain is about asking refund due to their own addiction then blame the self exclusion system of the casino.
Even if the self exclusion works perfectly, these addicts may find other ways to play again and again such as by creating a new account or play in other casinos.

[hyudien]

As a gambler, this all comes back to each one. What has been experienced by you, the problem is quite complicated. This is the risk of gambling, my friend, don't end up blaming one individual or another. Because the fact is that when you first come and gamble, without realizing the consequences of losing or things that end up harming one party, you have agreed.

Let's be mature in dealing with gambling, I know that the money spent must be quite large, therefore choosing and choosing any gambling if in the end we are not mature about the consequences of gambling will only cause anxiety for yourself.

[papestation]

I am taking responsibility i am not say i am in the clear i am saying the casino has a responsibility to ban people who have gambling problems. (obv that may not be enough) . Like in Land casino if you get banned you may be able to get back in the casino and play but if you win the jackpot they will ask for id etc... ( This will deter some people from playing or limit the gambling activity) (which i was hoping stake would do)

Like i said i am not saying i am not at fault i am saying the casino failed to fulfill it's moral obligation. You are going to say this doesn't effect me because i have no gambling problem if they are pulling this shady thing. Who knows what other shady things they are doing. Like the "sham 1,000,000 raffle" they did for this Christmas where a user won 4 times not only the raffle but the $100,000 prize + the Race... Who makes an account in 5 days to a random casino they haven't played and wagers 300 million.....

Stake is known to keep people's bet because they suspect of "fixing matches" also kyc people who win big jackpots this is just the tip of the iceberg... That is why i am saying if they are pulling these stunts who knows what else. Keep in mind the license provider they have is not licensed  or governed by a 1st world country.(curacao)  So you can see why they are acting careless.

[Wexnident]

i don't get why you deposit when in fact the reason you want self-exclusion is for you not to spend. yet you deposited an amount to play and lose. the moment you saw that you have deposited and saw that the amount was credited means the transaction went on. that's not a problem since the wallet doesn't know whether you are excluded.

blaming them for that and you losing that amount is not thier fault. you should have avoided visiting stake instead.

I guess self-exclusion doesn't include yourself. Honestly, these types of issues are pretty dumb, mostly because the user side, the one that complains most of the time isn't really doing anything to actually "stop" themselves from gambling. Let's be real, no matter how much banning a casino/site does to you so you don't visit them, there are TONS of others out there. If you can't stop yourself from visiting one, who says you can't be stopped from visiting others no?

You are going to say this doesn't effect me because i have no gambling problem if they are pulling this shady thing.

Yea you're kind of contradicting yourself.

I have advised stake that i have a gambling problem in the past they have a 24 hour cooling period so if you self exclude you can

Pretty sure you just have to read how their self-exclusion worked? It's written quite clear in their policies.
https://stake.com/policies/self-exclusion

[wxa7115]

I'm not into victim-blaming but I do hope this issue will be addressed by the Stake.com management, so the exclusion will be in real-time, OP has no control anymore over how and when he wants to play, the urge is really strong, but it's not right that he ask for a refund, it's already given that if you deposit and play, and you lose fair, you cannot make a refund, there is no cheating involve here, you have to take it as a loss and ask that Stake.com exclude you so you can start your healing process.

Don't be that naive. C'mon eh? How do you think casinos make their money? These losers are their bread and butter. What difference does it make if there was a permanent lock? He could have created another account and played anyway. If he wants to play, there is nothing on earth to stop him.

Stake did nothing wrong.

This is why I have always thought that self-exclusion does not really work that well, after all someone that can respect the self-exclusion and not gamble in another casino can be said to have some control over their gambling.

While those that cannot control the urge to gamble will find a way to satisfy their addiction anyway, so while this is something that sounds great in theory when you put it into practice it simply does not work, so while I am sorry for the OP they need to find help as any addiction is a serious business and it can destroy their life.

[mindrust]

I'm not into victim-blaming but I do hope this issue will be addressed by the Stake.com management, so the exclusion will be in real-time, OP has no control anymore over how and when he wants to play, the urge is really strong, but it's not right that he ask for a refund, it's already given that if you deposit and play, and you lose fair, you cannot make a refund, there is no cheating involve here, you have to take it as a loss and ask that Stake.com exclude you so you can start your healing process.

Don't be that naive. C'mon eh? How do you think casinos make their money? These losers are their bread and butter. What difference does it make if there was a permanent lock? He could have created another account and played anyway. If he wants to play, there is nothing on earth to stop him.

Stake did nothing wrong.

This is why I have always thought that self-exclusion does not really work that well, after all someone that can respect the self-exclusion and not gamble in another casino can be said to have some control over their gambling.

While those that cannot control the urge to gamble will find a way to satisfy their addiction anyway, so while this is something that sounds great in theory when you put it into practice it simply does not work, so while I am sorry for the OP they need to find help as any addiction is a serious business and it can destroy their life.

I'd say they should get rid of this all self-exclusion crap. If you want to play, you go and play. If you don't then don't play. Self-exclusion may even harm the casino's reputation as you see in this topic. If a player plays and loses, that's not the casinos fault. Why act like it is? This is how they make their money. They need you to lose so they can win.

If a person can't control himself and still plays and loses his life savings why would that be the casino's problem?

Are we going to punish the guy that sells beer just because his customer died from alcohol poisoning? Here is the exact same logic. What about those who smoke 2 packs of cigs every day? Are we going to close down all tobacco shops just because some people are abusing it? Of course no. You can smoke and drink as much as tobacco/alcohol you want as long as you are not driving Nobody cares.

[ultrloa]

It is the 2nd complain of stake users related to self exclusion.
It proves that gambling problem does really exist where many people cant control themselves then try to blame the casino because of their own addiction.
Funny thing is that most of the complain is about asking refund due to their own addiction then blame the self exclusion system of the casino.
Even if the self exclusion works perfectly, these addicts may find other ways to play again and again such as by creating a new account or play in other casinos.

Yeah, obviously and I think there will be a third complaints since the casino didn't just tried not to exclude a certain player but I believe it didn't exclude most of the old player who has a gambling problems. Both the casino and Op have their own fault but I think it should be the casino that should be blame in overall of the Op's fault since they aren't following what they promised to the player. It might be a little problem to the casino but with their team incompetent skills this will be the start of the big trouble.

[Slow death]

I am taking responsibility i am not say i am in the clear i am saying the casino has a responsibility to ban people who have gambling problems. (obv that may not be enough) . Like in Land casino if you get banned you may be able to get back in the casino and play but if you win the jackpot they will ask for id etc... ( This will deter some people from playing or limit the gambling activity) (which i was hoping stake would do)

Like i said i am not saying i am not at fault i am saying the casino failed to fulfill it's moral obligation. You are going to say this doesn't effect me because i have no gambling problem if they are pulling this shady thing. Who knows what other shady things they are doing. Like the "sham 1,000,000 raffle" they did for this Christmas where a user won 4 times not only the raffle but the $100,000 prize + the Race... Who makes an account in 5 days to a random casino they haven't played and wagers 300 million.....

Stake is known to keep people's bet because they suspect of "fixing matches" also kyc people who win big jackpots this is just the tip of the iceberg... That is why i am saying if they are pulling these stunts who knows what else. Keep in mind the license provider they have is not licensed  or governed by a 1st world country.(curacao)  So you can see why they are acting careless.

I still don't understand what you want stake.com to do? you could be clearer and have said you want stake.com to do things X and Z and that's it, it would be easier for us to figure out what you want. Stake.com already apologized to you, you mentioned an account and you lost money, I still don't understand if that's what you're complaining about or not.

[passwordnow]

The advice is actually right, you need some serious help their buddy. Asking for a refund after losing is never going to happen if it's an outright activity that you did there.
There's really a serious matter on your case OP and those are signs and you have to admit it and don't put the blame to any casino where you voluntarily deposit your money and gambled with it.

[Fortify]

I have advised stake that i have a gambling problem in the past they have a 24 hour cooling period so if you self exclude you can

bring yourself back into the game. So for that reason on October 20st i asked eddie personally on telegram as he was my vip to ban me. Then on october 21st

Eddie says i am permanently banned self excluded. Then next week it did not become the case i was let in able to deposit and play and lose $$$.  All i am asking is to return my 2 last deposit made on my account this is not my fault you guys. One of the reason why i wanted him to ban me because i was close to being a platinum and that was a reason for me to gamble away.

( i have attached pictures as well as a post i made almost 2 years ago regarding same issue at askgamblers.com looks like they haven't improved at all)

While it sounds like Stake are not fulfilling a basic requirement for a responsible gambling operation - allowing a player to opt-out and self exclude we have to be careful jumping to conclusions. Sometimes casino operations allow you to opt-out but then, through a few steps usually involving a manual conversation, reactivate your account (which completely defeats the purpose, they should be time limited with no workarounds). However every good casino I've used this on will ban me altogether for a certain time period if requesting to self exclude. There is an element of personal responsibility that seems to be lacking here however, because you had enough willpower to self exclude but could not control your urges enough to stop depositing more. It seems like both sides are at fault and while you should be restricted, I cannot see you getting any losses back unless you're willing to waste money going the legal route.

Sadly self exclude features are often short in the cryptocurrency world because the casinos want to milk players with poor self control.

[milewilda]

The advice is actually right, you need some serious help their buddy. Asking for a refund after losing is never going to happen if it's an outright activity that you did there.
There's really a serious matter on your case OP and those are signs and you have to admit it and don't put the blame to any casino where you voluntarily deposit your money and gambled with it.

True, it is someones willingness to make out some deposit and you havent been forced to do so even though Stake does have some fault on this one since they do still let those players who had
been asking for some exclusion but actually this kind of feature is useless if that player does have that severe gambling addiction on which they would really be finding
ways for  them to play no matter what and i never heard that casino do make out some refund on someone who do losses into their platform.
This thing is impossible.

[RILWAN]

Your request for self-exclusion from the stake and after getting your account reopened you should have contacted the support to get all issues on the account fixed before going ahead to make a deposit, but any which way stake is still in a better position to have to allow your deposit to be withdrawn since you have not made any bet on them.

[TinaK]

It is the 2nd complain of stake users related to self exclusion.
It proves that gambling problem does really exist where many people cant control themselves then try to blame the casino because of their own addiction.
Funny thing is that most of the complain is about asking refund due to their own addiction then blame the self exclusion system of the casino.
Even if the self exclusion works perfectly, these addicts may find other ways to play again and again such as by creating a new account or play in other casinos.

Perfectly right, in this case, now I don't have a problem with that casino, the problem is on the OP. When you have said self-exclusion, you shouldn't go back to the casino and gamble again, you should totally leave and forget gambling to heal your addiction. But I don't really understand what OP wanted to do by the stake.com casino, if OP didn't have a balance on his account, why did he want to ask refund so it means he wants his money back even it is already lost on that casino? He admitted about his addiction, if I were OP he should totally leave in gambling.

[ipanks]

The advice is actually right, you need some serious help their buddy. Asking for a refund after losing is never going to happen if it's an outright activity that you did there.
There's really a serious matter on your case OP and those are signs and you have to admit it and don't put the blame to any casino where you voluntarily deposit your money and gambled with it.

Yes, you are right. Before we gamble, actually, we know that gambling can make us lose our money but we deny that and still deposit the money and play the games. Some people make money from gambling while other is not. Blaming the casino because of our loss is not good behavior because we know the risk and the casino is not asking you to deposit more money, but they only give you the promotions that you can take or leave. The choice is up to you but most people will take that and not try to blame anyone because they know the risk.

[Southpaw0]

imagine posting posts for signature campaign. lmfao.. im not listening to anyone.. im just fucking and destroy shit up, keep me away from those beardos... im just looking for some pussy to eat - JXKER

[goldkingcoiner]

I have advised stake that i have a gambling problem in the past they have a 24 hour cooling period so if you self exclude you can

bring yourself back into the game. So for that reason on October 20st i asked eddie personally on telegram as he was my vip to ban me. Then on october 21st

Eddie says i am permanently banned self excluded. Then next week it did not become the case i was let in able to deposit and play and lose $$$.  All i am asking is to return my 2 last deposit made on my account this is not my fault you guys. One of the reason why i wanted him to ban me because i was close to being a platinum and that was a reason for me to gamble away.

( i have attached pictures as well as a post i made almost 2 years ago regarding same issue at askgamblers.com looks like they haven't improved at all)

So you asked them to ban you but they did not ban you and you went ahead and put more money in and lost that money? I am no lawyer and I do not give any kind of law advice but it seems to me that you told them you have a gambling addiction which they willfully ignored and tempted you into losing more money by not banning you like they said they would. That does not seem like a good or fair thing to do.

[Poker Player]

I am very much in favor of responsible gambling features, and in an ideal world all casinos would have such features so that someone with a problem like the OP could avoid being able to enter any casino.

The problem the OP has is that there is always another option. There are non-kuc casino for example. You have to try to solve your problem from the inside, because there is always another site without responsible gambling options where you can go and lose your money. Even playing live if you exclude yourself from casinos you can always end up in an illegal game, so I would focus on solving the internal problem you have that leads you to gamble compulsively, lose your money, regret it and after a while do the same thing again.

[Beparanf]

i don't get why you deposit when in fact the reason you want self-exclusion is for you not to spend. yet you deposited an amount to play and lose. the moment you saw that you have deposited and saw that the amount was credited means the transaction went on. that's not a problem since the wallet doesn't know whether you are excluded.

blaming them for that and you losing that amount is not thier fault. you should have avoided visiting stake instead.

He is using the Self Exclusion as a reason to refund his lose deposit. I believe he knew that he can escalate this concern that's why he still play and deposit multiple times to try his luck. He will not check his e-mail or stake account of he really want to overcome his gambling addiction. And in case he accidentally see the email from stake, He can easily delete it and move on but instead he play and lose.

[Wiwo]

Got no other things to do but deposit some money even after he just tried to avoid playing?
The temptation is really that irresistible that even if there are lots of other things to do like watching Netflix movies or simply hanging out with friends but he chose to gamble. Maybe stop holding your phone or don't sit on your desktop yet until you see yourself not tempted anymore to gamble.

If this is the case he really needs someone to watch him out or go to rehab, he is hurting himself at pape station.

Addiction is as bad as that, but the problem is allowing it to affect your sense of judgment as you need to be well aware of the implication of the action.
How can a user request for an account closer and there after go-ahead to make a deposit?

[passwordnow]

The advice is actually right, you need some serious help their buddy. Asking for a refund after losing is never going to happen if it's an outright activity that you did there.
There's really a serious matter on your case OP and those are signs and you have to admit it and don't put the blame to any casino where you voluntarily deposit your money and gambled with it.

True, it is someones willingness to make out some deposit and you havent been forced to do so even though Stake does have some fault on this one since they do still let those players who had
been asking for some exclusion but actually this kind of feature is useless if that player does have that severe gambling addiction on which they would really be finding
ways for  them to play no matter what and i never heard that casino do make out some refund on someone who do losses into their platform.
This thing is impossible.

There's self control. So if those features that are no longer viable and working for him even if the casino has that. He still has his own way of controlling himself and avoid being blamer. Because you should really stand on your own decision as you gamble.

The advice is actually right, you need some serious help their buddy. Asking for a refund after losing is never going to happen if it's an outright activity that you did there.
There's really a serious matter on your case OP and those are signs and you have to admit it and don't put the blame to any casino where you voluntarily deposit your money and gambled with it.

Yes, you are right. Before we gamble, actually, we know that gambling can make us lose our money but we deny that and still deposit the money and play the games. Some people make money from gambling while other is not. Blaming the casino because of our loss is not good behavior because we know the risk and the casino is not asking you to deposit more money, but they only give you the promotions that you can take or leave. The choice is up to you but most people will take that and not try to blame anyone because they know the risk.

Yes, we already have understood that gambling can either make us win or lose a lot of money. Taking action and then losing while looking for the casino to be blamed is showing what the attitude of the gambler is.