Bitcasino.io Support (OP)
Copper Member
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#1 VIP Crypto Casino
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![](https://bitcointalk.org/Themes/custom1/images/post/question.gif) |
January 21, 2022, 10:39:03 AM |
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Hey guys,
I have created this poll to see what your ideas are in this. So what do you say, what are the most important features for you in an online crypto casino?
Please choose five, and if you think of something else I haven't covered, please let me know.
Thanks, Karl Bitcasino.io
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acroman08
Legendary
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Activity: 2436
Merit: 1103
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January 21, 2022, 10:58:15 AM |
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the other options on the list are also important, but for me, these five are what I think where the casino should excel. having quick responsiveness to issues and complaints, great offers and bonuses, great Software and games, strong security, and friendly and quick customer service are some of the best things a casino can have.
1. Responsiveness to complaints 2. Bonuses & offers 3. Software & games 4. Security 5. Customer service
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pinggoki
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
January 21, 2022, 10:59:56 AM |
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I chose the responsiveness to complaints because it's the least explored and at the same time the hardest one to upscale because complaints can't be automated because it's bound to fall in deaf ears. Sign up speed in my opinion shouldn't be there because I feel like all sign up time should be fast. I can't think of five more to add right now but I feel like it's going to fill up anytime soon.
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aioc
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
January 21, 2022, 11:36:37 AM |
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Hey guys,
I have created this poll to see what your ideas are in this. So what do you say, what are the most important features for you in an online crypto casino?
Please choose five, and if you think of something else I haven't covered, please let me know.
Thanks, Karl Bitcasino.io
I pick Responsiveness to complaints this is very important and define casino how they valued their customers, and not only Responsiveness to complaints but giving and honest decision on every complaint I hate seeing casinos that just ban account because they violated their terms of service and rules without showing any proof, Responsiveness to complaints will define a casino's reputation.
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Fortify
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January 21, 2022, 11:50:20 AM |
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Hey guys,
I have created this poll to see what your ideas are in this. So what do you say, what are the most important features for you in an online crypto casino?
I'm a real big fan of free bet promotions and probably a bad sportsbook customer for that reason ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) Nothing more enticing than getting free money, that you could potentially convert into even more cash through some sensible bets. I think one key element that is often discussed here is Know Your Customer - there may be good reason for it but this should be one of the most useful things that a cryptocurrency based casino should set out to avoid. If effort was put in to stop any money laundering (such as you receive your blockchain connected funds back +/- any wins or losses) then that might help you? I just don't see the point of using a riskier type of casino when locally based fiat casinos can offer the same service. There is also a big risk of handing over that documentation, combined with crypto assets, to more anonymous organizations who could have lower security as they are less accountable.
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▀▀▀▀▀▀▀██████▄▄ ████████████████ ▀▀▀▀█████▀▀▀█████ ████████▌███▐████ ▄▄▄▄█████▄▄▄█████ ████████████████ ▄▄▄▄▄▄▄██████▀▀ | LLBIT | | | 4,000+ GAMES███████████████████ ██████████▀▄▀▀▀████ ████████▀▄▀██░░░███ ██████▀▄███▄▀█▄▄▄██ ███▀▀▀▀▀▀█▀▀▀▀▀▀███ ██░░░░░░░░█░░░░░░██ ██▄░░░░░░░█░░░░░▄██ ███▄░░░░▄█▄▄▄▄▄████ ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ | █████████ ▀████████ ░░▀██████ ░░░░▀████ ░░░░░░███ ▄░░░░░███ ▀█▄▄▄████ ░░▀▀█████ ▀▀▀▀▀▀▀▀▀ | █████████ ░░░▀▀████ ██▄▄▀░███ █░░█▄░░██ ░████▀▀██ █░░█▀░░██ ██▀▀▄░███ ░░░▄▄████ ▀▀▀▀▀▀▀▀▀ |
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YOSHIE
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January 21, 2022, 12:04:50 PM |
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Please choose five, and if you think of something else I haven't covered, please let me know.
Sure, I'd like to share my opinion on casino features for you and I'll pick 5 options. 1. Security. 2. Customer service. 3. Fast registration. 4. Crypto of various types, and 5. Software & games. Five is my choice.
However, if I may share an idea here with you, of course I have other, more important options in online casinos. My other option features. Example:• Fairness Guaranteed with Promos and Bonuses. • great reviews. Maybe it's me from me.
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▀▀▀▀▀▀▀██████▄▄ ████████████████ ▀▀▀▀█████▀▀▀█████ ████████▌███▐████ ▄▄▄▄█████▄▄▄█████ ████████████████ ▄▄▄▄▄▄▄██████▀▀ | LLBIT | | | 4,000+ GAMES███████████████████ ██████████▀▄▀▀▀████ ████████▀▄▀██░░░███ ██████▀▄███▄▀█▄▄▄██ ███▀▀▀▀▀▀█▀▀▀▀▀▀███ ██░░░░░░░░█░░░░░░██ ██▄░░░░░░░█░░░░░▄██ ███▄░░░░▄█▄▄▄▄▄████ ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ | █████████ ▀████████ ░░▀██████ ░░░░▀████ ░░░░░░███ ▄░░░░░███ ▀█▄▄▄████ ░░▀▀█████ ▀▀▀▀▀▀▀▀▀ | █████████ ░░░▀▀████ ██▄▄▀░███ █░░█▄░░██ ░████▀▀██ █░░█▀░░██ ██▀▀▄░███ ░░░▄▄████ ▀▀▀▀▀▀▀▀▀ |
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michellee
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January 21, 2022, 12:07:04 PM |
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I choose Payout speed, but the other options will be:
1. Bonuses & offers 2. Software & games 3. Security 4. Customer service 5. Responsiveness to complaints
So I have 6 options that I think are the most important features for the online casino but I agree that having fast responsiveness to the complaints will be necessary as their members do not want to wait for a long time to get a reply. Maybe other things need to have by the casino. But all of that options are basic features for an online casino.
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Doell
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
January 21, 2022, 12:11:12 PM |
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payout speed depends on the network and miner chain but one thing to consider is instant payout ,strength of licensing it's very clear it has to exist ,responsiveness to complaints ,bonuses & offers tournament competition etc ,security most mandatory for an online casino if possible would suggest this ,can exchange coin to another on the web gambling it will be very helpful for gamblers who want instant exchange
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ralle14
Legendary
Offline
Activity: 3290
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Shuffle.com
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January 21, 2022, 12:15:52 PM |
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I could only pick one from the poll and I chose bonuses and offers because it's one of the many ways to keep the players engaged like the Live Casino Hero you guys put up that ended just this month. The second feature would be responsiveness to complaints, i've experienced my fair share of waiting that's why this comes in second instead of first and I don't mind waiting since they'll get fixed anyway. The third would be the withdrawal limits, sometimes it sucks when you want to play on a certain casino but their withdrawal or deposit limits are above your budget. Fourth would be software and games, it's better to have all the possible games you can play within the site so you don't have to switch frequently. The last feature but not the least is probably instant deposit, not many casinos have this feature but I think it's great to have as we don't know when the network will spike at any given day.
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Zilon
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
January 21, 2022, 12:30:01 PM |
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A good customer care service in my opinion is the best features to look at for reasons been that no matter how good the graphics and variety of crypto currency maybe there is never a 100% satisfaction and definitely customers would have issues and the ease and rapid response to customers complaints would make a better casino before considering how well the relate to Bitcointalk forum.
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Mauser
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
January 21, 2022, 12:33:26 PM Merited by LFC_Bitcoin (2) |
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Hi Karl,
For me this depends a bit if I am already a customer of the casino or if I am considering to open an account there. As a new customer the two most important things for me are if the casino is legit and what kind of bonuses do they offer. Casinos became quite competitive in the last year and offer a wide range of bonuses. Starting with a 100 or 200% deposit bonus makes a huge difference. As an existing customers bonuses are not so important anymore, here I look more on how fast the withdrawal process takes.
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Kakmakr
Legendary
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Activity: 3514
Merit: 1963
Leading Crypto Sports Betting & Casino Platform
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
January 21, 2022, 12:49:26 PM |
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I thought the Poll was setup for us to choose 5 options directly from the Poll... (Did you adjust the default of 1 to 5 when you configured it?) Well in any way... these are my 5 features : 1. Responsiveness to complaints 2. Bonuses & offers 3. Software & games 4. Security 5. Customer service I would have had "anonymity" as number one... but I do not see that option in your list. These KYC requirements are getting redicilous at most of the casinos and it destroys our pseudo-anonymity. ![Roll Eyes](https://bitcointalk.org/Smileys/default/rolleyes.gif)
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Sled
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
January 21, 2022, 01:11:54 PM |
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Almost all of them are certainly important options to consider when choosing gambling sites aside from b]Engagement with Bitcointalk community[/b]. I said it was less necessary but seeing them active will help to promote their sites and even be aware of the market situation.
Well, every legit site wanted to give convenience to their players and so they have to provide it. Taking care and being responsive their querries and complaints give the confidence that they care much of the gamblers, not just their own benefits.
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Boristhecat
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
January 21, 2022, 01:16:52 PM |
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Sign up speed Payout speed Withdrawal limits Strength of licensing Responsiveness to complaints Engagement with Bitcointalk community Bonuses & offers Software & games Security Customer service Variety of cryptocurrencies Is this the final list or can I add items here as desired? For me, one of the most important is the lack of KYC. I understand that starting from certain amounts, it is very difficult to avoid this without going beyond the laws, but are there really no minimum values where you can do without it? If not, then I don't see much advantage of crypto oriented casinos over classic fiat ones.
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dustboy
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
January 21, 2022, 01:37:18 PM |
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Please choose five, and if you think of something else I haven't covered, please let me know.
As I can see all of the listed features are important to have in online crypto casinos. Casino with all the listed features will be the most chosen one. Since you limit it to 5 only, here are my choices: - Responsiveness to complaints, I guess it is also related to Customer Service.
- Bonuses and offers, without a doubt it is very important features since most gamblers are looking for bonuses/offers
- Software & games, good software with many provided games is better
- Security, a must feature as it is related to money
- Variety of cryptocurrencies
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avikz
Legendary
Offline
Activity: 3192
Merit: 1522
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
January 21, 2022, 01:47:02 PM |
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Hey guys,
I have created this poll to see what your ideas are in this. So what do you say, what are the most important features for you in an online crypto casino?
Please choose five, and if you think of something else I haven't covered, please let me know.
Thanks, Karl Bitcasino.io
Unfortunately, I can't vote for more than one point, so I have skipped voting. For me, below parameters are most important parameters for an online casino, 1. Payout speed 2. Responsiveness to complaints 3. Security 4. Customer service 5. Engagement with Bitcointalk community An my most favorite one, ** No KYC for whatsoever reason!
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Johnyz
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January 21, 2022, 02:03:55 PM |
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I'm super choosy with regards to crypto casino since I put money here and I want everything to be perfect because I don't want to experience any problem later on.
1. Customer Service 2. No KYC 3. Fast Deposit and Withdrawal 4. Many games option 5. Have a good track records
These are my top features I'm usually looking into Casinos, though I can still consider some good sites without my standards as long as they are legit site and have a good platform to play with.
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BitcoinAccepted
Legendary
Offline
Activity: 2660
Merit: 1009
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
January 21, 2022, 02:23:07 PM |
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Here's my top 3 most important feature
1. Security 2. Fast withdrawal 3. Fairness of the crypto casino (not on the list)
I think fairness of the crypto casino should also be considered, as I remember before there are some casinos which claim that their site is fair but turns out it's not so I think fairness of the casino should be include in the most important feature.
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bering
Legendary
Online
Activity: 2870
Merit: 1006
Leading Crypto Sports Betting & Casino Platform
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January 21, 2022, 02:37:28 PM |
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All of features on the list should be added because it will be great if the casinos have it but because people should be choose only 5 options between them so this will be my choice
Withdrawal limits Responsiveness to complaints Bonuses & offers Security Variety of cryptocurrencies
And the most important from those options is responsiveness to complaints because this proven that casinos care to their costumers and always be accept and solved every complaints from the players
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Cling18
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
January 21, 2022, 02:44:02 PM |
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As for me, responsiveness to complaints, security, bonuses and offers and customer service are the features to look for in an online casino. It's important that we'll always make sure that our funds are secure and their support is responsive whenever we have concerns regarding their site. A good reputation is also a thing to consider.
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