Casino behavior that turn you off

[Wiwo]

Unresponsive support for sure.

The fact that some casinos still have the audacity to hold user funds and pretend that nothing has happened is beyond me.

Before investing new games or whatnot, a casino must have a working customer support that is not understaffed. If that's the case, then you're just going to have clients leaving you for other casinos that actually care.

That is true, customers service is very important and it goes a long way in representing the image of the casino because some casinos will just refer the players to security support who just ditch out automated responses to clients complaints thereby leaving the real case unattended to or unresolved for year's that act is scammy.

[Cryptock]

I usually choose cryptocurrency casinos from Bitcointalk announcement threads. In the beginning, forum users always have a lot of questions for the owner or the person who represents the casino here. If the casino support does not answer questions, or contact is very difficult, I do not even check the casino.

[mm2543363580]

read the post to know what make me to leave duckdice.io
https://bitcointalk.org/index.php?topic=5381469.0

From what I can see, many people say that it is the professionalism of customer service, i.e. moderators and support agents, that is the most important. Your example perfectly shows how important it is to treat gamblers seriously and, above all, with respect. I also believe that this is what the success of the casino depends on and whether I will use it myself.

[YOSHIE]

this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

For this second and at this time for I have not experienced any badness from the casino operator, hopefully it doesn't happen, maybe other people experience a lot of bad behavior, it can be seen from the accusations on this forum against the casino and the way the operator does it, you can say 1001 cases.

For that I am very careful in trusting gambling sites and betting at their casinos, of course, which have a good reputation and have operated for a minimum of 3-10 years.

If there's a new casino site i actually test it based on what they say, no regrets i lost $10 instead of having to lose $1000, with 100s of nonsense excuses.

[BitcoinAccepted]

From what I can see, many people say that it is the professionalism of customer service, i.e. moderators and support agents, that is the most important. Your example perfectly shows how important it is to treat gamblers seriously and, above all, with respect. I also believe that this is what the success of the casino depends on and whether I will use it myself.

Well said. Customer service is crucial to the image of any casino, whether known or not. By providing good customer service, they also look after their relationship with their players, while also focusing on the betterment of their services through looking on customers’ complaints and feedbacks. Consequently, if the support system of the casino is bad, then they would most likely lose players and would also result being in a not so good position among the others.

[davis196]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Why are you even asking this question?
Can't you just use your brain and come up with multiple examples of bad/shady behavior by a crypto casino?
Withdrawals taking forever,really slow customer support,scam accusations left without any answer and proof.
The fairness of the games cannot be verified.Having rigged games,where you are guaranteed to lose,if you bet a big amount.
The list can go on and on.

read the post to know what make me to leave duckdice.io
https://bitcointalk.org/index.php?topic=5381469.0

OP,are you obsessed with duckdice.io?Did they scam you with a big amount of money?
You have already made a forum thread about duckdice.io.There's no point of posting on other forum threads about your problems with this casino.Maybe duckdice.io is a scam and a bad casino.I don't know.
I haven't used that casino and I never will.

[Coin_trader]

read the post to know what make me to leave duckdice.io
https://bitcointalk.org/index.php?topic=5381469.0

Duckdice is known for shady behavior by the time you are playing to there casino. You didn't do your own research first before you play with them that's why you are still persistent on pointing out that they are shady which everyone here already know. Just like pointing out the obvious one. Stop spamming your ANN thread on other discussion thread just to get attention for your thread.

Just answer real quick here.


IMHO, Besides a shady behaviour is they are slow to response on concerns. I really hate follow ups.

[UserU]

Minimum withdraw 0.001 BTC with 0.0005 BTC fee.

[dothebeats]

What throws me off is changing the terms of the bonuses and promotions that they are conducting halfway through the period. There are several, now-defunct casinos that have done this to me and it's an extremely frustrating situation. Plus, the fact that their support team doesn't even know fully about the promotion makes it even harder to deal with them. If a casino doesn't stand by its own rules and words, they are not to be trusted, and must be avoided.

[kotajikikox]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Misleading T&C and not so active support , I have an experience in one casino that my withdrawal was stock and the support rarely replies to my concern and took me 2 weeks before having my funds out.
so i tell myself that this will never happen again because i deposit with compliance and when withdrawal they are taking my funds late?
this is the most Hated behavior of casino that i really wanted to avoid .

[mindrust]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

I hate it when they cancel bets. They may have their reasons but from the player's perspective, it just sucks. It particularly sucks when they do this after the game ends. These incidents happen rarely but if you are a regular gambler sooner or later you'll experience this crap.

I also like a clean UI. I don't want to play on a casino that's too colorful.

[mm2543363580]

From what I can see, many people say that it is the professionalism of customer service, i.e. moderators and support agents, that is the most important. Your example perfectly shows how important it is to treat gamblers seriously and, above all, with respect. I also believe that this is what the success of the casino depends on and whether I will use it myself.

Well said. Customer service is crucial to the image of any casino, whether known or not. By providing good customer service, they also look after their relationship with their players, while also focusing on the betterment of their services through looking on customers’ complaints and feedbacks. Consequently, if the support system of the casino is bad, then they would most likely lose players and would also result being in a not so good position among the others.

It just confirms that in the gambling industry, quality is more important than quantity. Gambling involves very strong emotions that players often cannot deal with. That is why the professionalism of customer service depends on how they can deal with such people. If they can not handle it, there are scandals and problems that make the casino lose its reputation. Such situations turn off everyone.

[pawanjain]

I usually choose cryptocurrency casinos from Bitcointalk announcement threads. In the beginning, forum users always have a lot of questions for the owner or the person who represents the casino here. If the casino support does not answer questions, or contact is very difficult, I do not even check the casino.

That's a good approach and even I am pretty much like this. I only look for casinos that have their own ANN thread on bitcointalk.
I mostly avoid other casinos because they are more prone to scams or don't have a good user experience.

Some casino behaviors which I don't like are when they hold our withdrawals for some reason and delay it.
Sometimes they don't give us the bonus offers and not to mention the lack of support and customer service from them.
They also tend to lure you into registering with them and then don't fulfill their promises.

[Reatim]

Minimum withdraw 0.001 BTC with 0.0005 BTC fee.

Made me laugh mate 

meaning if you are going to withdraw a minimum amount then you'll only get half of it because of the High fee lol.

this is also what I am keeping checking before engaging in any casino specially new one.

What throws me off is changing the terms of the bonuses and promotions that they are conducting halfway through the period. There are several, now-defunct casinos that have done this to me and it's an extremely frustrating situation. Plus, the fact that their support team doesn't even know fully about the promotion makes it even harder to deal with them. If a casino doesn't stand by its own rules and words, they are not to be trusted, and must be avoided.

THat is BS , when a site suddenly changing the terms in the middle of the event , this is unprofessional and sounds scammy for me.

[Cryptock]

I usually choose cryptocurrency casinos from Bitcointalk announcement threads. In the beginning, forum users always have a lot of questions for the owner or the person who represents the casino here. If the casino support does not answer questions, or contact is very difficult, I do not even check the casino.

That's a good approach and even I am pretty much like this. I only look for casinos that have their own ANN thread on bitcointalk.
I mostly avoid other casinos because they are more prone to scams or don't have a good user experience.

Some casino behaviors which I don't like are when they hold our withdrawals for some reason and delay it.
Sometimes they don't give us the bonus offers and not to mention the lack of support and customer service from them.
They also tend to lure you into registering with them and then don't fulfill their promises.

It happened to me several times in past that the casino hold the payment of winnings. Usually it takes quite a short time and is explained by some technical problems, but still such a situation is annoying, because usually support itself does not know how long the delay may take. It is worse when the delay is longer, even several days, then the explanation is usually such that it is caused by the need for some mysterious verification. When something like this happens to me once, I do not make a deposit at such a casino anymore.

[rodskee]

The color combination is what mostly turns me off, because i Have a Eye problem meaning my vision is irritated in some color combination so when i visit a site that has those ? i will automatically deny entering and will never come back on that site.

and also the Withdrawal fee, the minimum withdrawal amount and the lack of support response when there is issue .

[delfastTions]

The color combination is what mostly turns me off, because i Have a Eye problem meaning my vision is irritated in some color combination so when i visit a site that has those ? i will automatically deny entering and will never come back on that site.

and also the Withdrawal fee, the minimum withdrawal amount and the lack of support response when there is issue .

You have certainly noticed that the very colorful and bright colors on the websites of some casinos can annoy and discourage players from using this casino.  Because looking at different bright red, yellow or green colors for a long time is very tiring for the eyes.  Quality sites always take this into account.  For example, I like when dark blue or purple colors are used.  For my eyes, this is not very annoying. 
And of course, problems with the withdrawal of winnings and communication with support are definitely the most nasty problems. 
I still really don’t like the KYC procedures, the complexity with them, all these photos of documents and other actions.

[robelneo]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Gamblers understand that gambling is a place to have fun and to enjoy but they have a chance to win money with their bets, every gambler in the back of their minds are hoping that they can win and double their money, it's a big disappointment if they cannot withdraw their hard-earned winnings, gamblers will file a complaint and warn people if they are being ignored and their winnings not given, they can follow the rules adhere to KYC and the casino's TOS but not getting their winnings is a big turn off.

[msmin]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Gamblers understand that gambling is a place to have fun and to enjoy but they have a chance to win money with their bets, every gambler in the back of their minds are hoping that they can win and double their money, it's a big disappointment if they cannot withdraw their hard-earned winnings, gamblers will file a complaint and warn people if they are being ignored and their winnings not given, they can follow the rules adhere to KYC and the casino's TOS but not getting their winnings is a big turn off.

I always quit a casino after having significant problems with my withdrawals. Especially when you deal with a crypto casino, where there is no way for their accountant to say that the problem's on the bank side. This blsht may go well when you deal with banks, but when it comes to crypto casinos, they can't just say that the problem on the bank's side.

[rijaljun]

For me it's a bad support and slow actions towards the concern of the user. I notice that some gambling sites prioritize the VIP or big bettors rather than normal or low fund bettors and they favor them and took action immediately than the normal users, I think I think having the same treatment in regards with concerns is better than prioritizing the VIP bettors.