Casino behavior that turn you off

[BitcoinAccepted]

It just confirms that in the gambling industry, quality is more important than quantity. Gambling involves very strong emotions that players often cannot deal with. That is why the professionalism of customer service depends on how they can deal with such people. If they can not handle it, there are scandals and problems that make the casino lose its reputation. Such situations turn off everyone.

Agreed. The availability of customer support, whether chat support, live chat, email or telephone, and the hassle-free approach, and reliable assistance by the casino really does help maintain and improve the overall image and reputation of the casino. And I believe that casino that focuses on customer services will surely hit success, because it will lead to lifetime loyalty of the players.

[rodskee]

It just confirms that in the gambling industry, quality is more important than quantity. Gambling involves very strong emotions that players often cannot deal with. That is why the professionalism of customer service depends on how they can deal with such people. If they can not handle it, there are scandals and problems that make the casino lose its reputation. Such situations turn off everyone.

Agreed. The availability of customer support, whether chat support, live chat, email or telephone, and the hassle-free approach, and reliable assistance by the casino really does help maintain and improve the overall image and reputation of the casino. And I believe that casino that focuses on customer services will surely hit success, because it will lead to lifetime loyalty of the players.

This is why i pay more respect to those gambling operator that still actively updating their threads here in forum , either those are their representative or the owner itself? yet they are the one that must be trusted and will be paying attention.

the support from the team and the owner is the big factor how we will trust our funds inside their casinos .

[Chato1977]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

clearly for me that the behavior that turns me off is what 1xbit.com does and luckily that is the signature banner you are wearing.

You find Guts to ask this when clearly that you are promoting the shittest and the most scam gambling site in crypto currency world.

[AicecreaME]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

What turns me off when it comes to gambling casinos are those who don't provide good customer service whenever problems arise. I have read so many posts here about conflicts and concerns that could have been solved easily, yet, the casinos didn't bother to solve it right away. There are so many posts here in scams and accusations board in which clients suffered either minor and major issue. And then when they try to contact the customer representative, it will either not reply to them or make empty promises. This is such a huge turn off because every player deserves to get a nice treatment and resolution. Also, the casinos are responsible to discuss the problem with their customers because without them, it will not be where it is today. They all owe it to their patronizers, but I don't know why most often than not, they forget it.

[Reatim]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

clearly for me that the behavior that turns me off is what 1xbit.com does and luckily that is the signature banner you are wearing.

You find Guts to ask this when clearly that you are promoting the shittest and the most scam gambling site in crypto currency world.

Don't make it personal mate , OP's thread is indeed worth answering because this is one best for sharing , as we are all gamblers here that wanted to find what to Look at in each casino that has been advertised .

I am once had some trouble in a casino but obviously? those are the days that I am still new to crypto casino , but now? lol i almost knew everything that i need to prevent and i need to believe .

[delfastTions]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

What turns me off when it comes to gambling casinos are those who don't provide good customer service whenever problems arise. I have read so many posts here about conflicts and concerns that could have been solved easily, yet, the casinos didn't bother to solve it right away. There are so many posts here in scams and accusations board in which clients suffered either minor and major issue. And then when they try to contact the customer representative, it will either not reply to them or make empty promises. This is such a huge turn off because every player deserves to get a nice treatment and resolution. Also, the casinos are responsible to discuss the problem with their customers because without them, it will not be where it is today. They all owe it to their patronizers, but I don't know why most often than not, they forget it.

The casino forgets about the good attitude to customers for one simple reason - all the money but above all it is a profitable business and only in the second place - it is creating a comfortable environment for customers and increasing the number of users - players.  Casino profits depend on this first and foremost.  
And all casinos balance on the optimal balance of comfort for players and their own profits.  Of course, this ratio is a little different, but the meaning of their actions does not change.  
In addition, it is necessary to keep in mind the psychological state of the lost players and their increased aggression, including when writing complaints and communicating with support.  Hence the large flow of negativity in almost all casinos.

[paxmao]

Me, like I would say most persons, want to simply be treated fairly and as per the agreement, implicit or explicit, that I have with others. By implicit, I mean that there are some assumptions that anyone can reasonably make about what is expected from a casino. Firstly, withdrawal of funds should be easy and painless. Any condition or additional requirement to withdraw that is not there to fund is in my view off-putting.

[ryangosling]

Me, like I would say most persons, want to simply be treated fairly and as per the agreement, implicit or explicit, that I have with others. By implicit, I mean that there are some assumptions that anyone can reasonably make about what is expected from a casino. Firstly, withdrawal of funds should be easy and painless. Any condition or additional requirement to withdraw that is not there to fund is in my view off-putting.

That's what we are always looking for. You can play and even win, but if they don't let you withdraw money or you have pain to cash out, this is not what you are looking for. And at the end of the day, you will understand that this casino is not where you want to play.

[judeafante]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

I just have to point out the casino you are promoting, everyone here in Bitcointalk has a huge turn off to 1XBIT because they intentionally scam people, and not only scamming them they make it appear that the player is the one at fault by accusing them of breaking their rules, 1XBIT is very much synonymous to scam casino, it's like a leper that we should not even look.

[rhomelmabini]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

The behavior that they'll require you to send documents pertaining to verify your account that I think will turn off every individuals to play on their site. Some of the time this happens but some of the time as well there are instances that they'll just freeze the account without a warning. I haven't experienced the latter but somehow that's BS if they do.

This is on the time that you've been dealing with shady casinos but if not or to those known ones then they couldnt really just asked out or made out actions without viable reason thats why its always wise to deal on these places rather than new ones but to mind off that we shouldnt make it on general.
Verifications and something attached to it do really sucks big time and this is mainly what people make turn off on particular websites.

Well, in the past I've been there considering I'm a newbie but this forum taught me a lot about picking the right casino and I'm thankful I've been here. Moreover, we can't really make it at fault on casinos because it's aligned on their T&C but as I said if it's not on the T&C and yet there are still instances of blocking an account for no actual reasons then that's totally sucks big time.

[sergej98]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

I just have to point out the casino you are promoting, everyone here in Bitcointalk has a huge turn off to 1XBIT because they intentionally scam people, and not only scamming them they make it appear that the player is the one at fault by accusing them of breaking their rules, 1XBIT is very much synonymous to scam casino, it's like a leper that we should not even look.

It always works like this. If you are breaking any rules, you are the only one to blame. I'm not going to develop this offtopic subject anymore. when it comes to casino behaviour, I don't like them spamming my email, but I have never seen a single gambling site that avoided this opportunity to stimulate me gambling somehow

[hyudien]

It just confirms that in the gambling industry, quality is more important than quantity. Gambling involves very strong emotions that players often cannot deal with. That is why the professionalism of customer service depends on how they can deal with such people. If they can not handle it, there are scandals and problems that make the casino lose its reputation. Such situations turn off everyone.

Agreed. The availability of customer support, whether chat support, live chat, email or telephone, and the hassle-free approach, and reliable assistance by the casino really does help maintain and improve the overall image and reputation of the casino. And I believe that casino that focuses on customer services will surely hit success, because it will lead to lifetime loyalty of the players.

This is why i pay more respect to those gambling operator that still actively updating their threads here in forum , either those are their representative or the owner itself? yet they are the one that must be trusted and will be paying attention.

the support from the team and the owner is the big factor how we will trust our funds inside their casinos .

Moreover, casinos that are still running campaigns (except for 1). Back to how their services until now have always provided the best and try to keep updating whenever there is a change regarding the service system and others. While they continue to show their contribution in several threads and respond to any complaints then for me their choice of casino is the most important thing. At least we'd have filed a complaint if there were a few problems.

[Hamphser]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

The behavior that they'll require you to send documents pertaining to verify your account that I think will turn off every individuals to play on their site. Some of the time this happens but some of the time as well there are instances that they'll just freeze the account without a warning. I haven't experienced the latter but somehow that's BS if they do.

This is on the time that you've been dealing with shady casinos but if not or to those known ones then they couldnt really just asked out or made out actions without viable reason thats why its always wise to deal on these places rather than new ones but to mind off that we shouldnt make it on general.
Verifications and something attached to it do really sucks big time and this is mainly what people make turn off on particular websites.

Well, in the past I've been there considering I'm a newbie but this forum taught me a lot about picking the right casino and I'm thankful I've been here. Moreover, we can't really make it at fault on casinos because it's aligned on their T&C but as I said if it's not on the T&C and yet there are still instances of blocking an account for no actual reasons then that's totally sucks big time.

Changing terms and conditions do even happen with known casinos as far as i remembered but the issue had been totally patched up or been resolved when the community just simply forget on what happened
and been focusing most on the service been giving out with these platforms.

Issues could really be there but what matter most is that it would really be get resolved out but those negative impressions would surely last neither on personal choice you would really get discourage
or would turn you off overtime and would tend to switch into other one and we do have different mindset when it comes to this.So it is really hard to tell on what level of tolerance on a
certain individual could really have.

[AhmadM]

~

Selective scamming is the order of the day with most casinos and bookmakers around it has been obvious they are not ready to build any reputation, I hate to see accusations and problems that never get resolved or bringing up KYC that was not initially stated in the T&C.

Talking about selective scamming I don't think the newborn casinos dare to use this kind of method (it could be wrong) since it would be a huge impact on them instead they tend to not pay their users at all rather than be selective I guess. The one would apply such kind method high likey the casinos that had been known as shady for a long time such as 1*bit.

[batang_bitcoin]

I can't agree more because it really sucks when the support isn't helping you at all which should be helping you as their job.

I've also experienced this, sometimes it's just a hit or miss there are times where i'd get in contact with a good support and then there's other supports who barely have any clue on what i'm trying to point out.

That's really what we don't like as per these casinos with their support. I hope that they have an evaluation for their supports and just after helping or did nothing to their customers concern.
I know that they have that type of rankings so that the management will see who are those effective and being liked by their customers and those that aren't really excelling into their tasks as a support.

[lalabotax]

Some factors that commonly gamblers will not like the operator:
- Scam
- Low of services
- slow troubleshooting
- Low-speed response of the CS
- High transaction fees
- Complicated KYC
- Fake bonuses
- Difficult interface

Maybe they are some of the conditions that I don't like and maybe others also don't like..

[michellee]

~

Selective scamming is the order of the day with most casinos and bookmakers around it has been obvious they are not ready to build any reputation, I hate to see accusations and problems that never get resolved or bringing up KYC that was not initially stated in the T&C.

Talking about selective scamming I don't think the newborn casinos dare to use this kind of method (it could be wrong) since it would be a huge impact on them instead they tend to not pay their users at all rather than be selective I guess. The one would apply such kind method high likey the casinos that had been known as shady for a long time such as 1*bit.

That new casino will not do that because they want to build reputations and gain trust from people so they use smart ways to benefit them. But in their journey, if they're going to scam people, they start to do bad things and trap them so they will not realize that those people are getting a scam by the casino. It begins from withdrawal is not process, asking KYC for withdrawing some amount, cheat on their system is some examples that the casino can do to their members. If that happens to us, we need to get out from them and not think to use them or back to them because they will do other things to get our money.

[Wexnident]

Changing terms and conditions do even happen with known casinos as far as i remembered but the issue had been totally patched up or been resolved when the community just simply forget on what happened
and been focusing most on the service been giving out with these platforms.

Issues could really be there but what matter most is that it would really be get resolved out but those negative impressions would surely last neither on personal choice you would really get discourage
or would turn you off overtime and would tend to switch into other one and we do have different mindset when it comes to this.So it is really hard to tell on what level of tolerance on a
certain individual could really have.

Yes, changes in TOS have indeed happened in some casinos, there was even a thread here about a topic where the TOS of a casino was changed but it never updated the users (or it was sent in spam, I can't really remember much about the specifics anymore). Nothing new really, TOS changes are rather normal for some casinos, especially if they find loopholes or some stuff that they forgot to properly arrange.

That new casino will not do that because they want to build reputations and gain trust from people so they use smart ways to benefit them. But in their journey, if they're going to scam people, they start to do bad things and trap them so they will not realize that those people are getting a scam by the casino. It begins from withdrawal is not process, asking KYC for withdrawing some amount, cheat on their system is some examples that the casino can do to their members. If that happens to us, we need to get out from them and not think to use them or back to them because they will do other things to get our money.

Pretty much standard scammy procedures. Honestly if a site, even if it wasn't a casino, maybe even just a news site or something, starts asking you for money to view something you clearly have access originally but they just changed it arbitrarily without updating you or giving you time to realize the changes, just leave and quit using that for good.

[tsutiy]

Some factors that commonly gamblers will not like the operator:
- Scam
- Low of services
- slow troubleshooting
- Low-speed response of the CS
- High transaction fees
- Complicated KYC
- Fake bonuses
- Difficult interface

Maybe they are some of the conditions that I don't like and maybe others also don't like..

The first point is great:) Scam is what turns your off in each and every casino:) I would also add stupid support members that give stupid answers to your questions. That's irritating.

[RealMalatesta]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Being inactive here on bitcointalk. If you are not here, then I do not want to gamble in your casino. I know that casinos do not have just here, they get people from all around the world and bitcointalk is just one place. We have so many casinos in the crypto world and we see like maybe 10 decent ones in bitcointalk, whereas there are 100+ of them online (thousand if you include bad ones as well).

However, for me the real thing is that if you are here, if you have a staff that talks here, or even the founder, then I know that I could get you to talk to me in case there is a bad situation going on. Look at some of the other casinos that do not care about here, they end up doing something bad and you complain about it but nothing happens because they do not care about bitcointalk at all and they do not care if someone is complaining. This is why someone being active on bitcointalk on behalf of the casino is very important to me.