Casino behavior that turn you off

[Xinarae*]

Yes, this forum is a good place for crypto casinos here every question is answered in a very beautiful way. But for deposits you can find problems in scam sites so you have to analyze them helps to stop casino misbehavior customers become aware and leave the gambling site to put it bluntly it's their team's problem. Some casinos offer free drinks but all that is needed is to know when to stop if a person behaves excessively and behaves, if he can't handle it gently he will withdraw from the casino.

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[joeperry]

Nothing is more worst than a casino or gambling site that is offering fake promotions, poor security and unfair games though most of the games might probably from third party service providers. I see some casinos which gives good promotions and once a player managed to win the promotion they will make excuses or alter the terms and condition of the promotion to avoid playing the player. By doing that it only shows that the gambling site cannot be trusted and was not really plan on paying the players and doing it just to attract players.

[macson]

slow in responding to customer complaints, this is the thing i hate.  in the past when i was still playing on fiat-based gambling sites, i always experienced this, several times when my bet was hit, an error occurred, but when i wanted to complain, they only answered 24 hours later, it was a bad experience and the what i hate the most.

[timerland]

slow in responding to customer complaints, this is the thing i hate.  in the past when i was still playing on fiat-based gambling sites, i always experienced this, several times when my bet was hit, an error occurred, but when i wanted to complain, they only answered 24 hours later, it was a bad experience and the what i hate the most.

Yeah that really sucks.

I don't mind if a casino has some small scale issues so long as they are responsive to these problems.

But if they have terrible customer support, this is completely unacceptable - if you have issues you have the responsibility to resolve them for your clients.

[Sirait]

Yeah that really sucks.

I don't mind if a casino has some small scale issues so long as they are responsive to these problems.

But if they have terrible customer support, this is completely unacceptable - if you have issues you have the responsibility to resolve them for your clients.

bad service to players is only owned by unprofessional gambling sites. the client has a great right to feel safe and comfortable, if hearing a client's complaint requires a long reply then don't play the site again because now there are many professional gambling sites that listen to your complaints and respond quickly.

Well, we all have experienced both the bad and the good, it all boiled down to the fact that casino reputation is only at stake when the don't follow the right part such as scam behavior, and again players are always advised to read the terms and conditions of any site before creating an account on them.

right, Don't forget the T&C, it's a must to read it at the beginning before depositing and playing.

[TimeTeller]

Yeah that really sucks.

I don't mind if a casino has some small scale issues so long as they are responsive to these problems.

But if they have terrible customer support, this is completely unacceptable - if you have issues you have the responsibility to resolve them for your clients.

bad service to players is only owned by unprofessional gambling sites. the client has a great right to feel safe and comfortable, if hearing a client's complaint requires a long reply then don't play the site again because now there are many professional gambling sites that listen to your complaints and respond quickly.

Well, we all have experienced both the bad and the good, it all boiled down to the fact that casino reputation is only at stake when the don't follow the right part such as scam behavior, and again players are always advised to read the terms and conditions of any site before creating an account on them.

right, Don't forget the T&C, it's a must to read it at the beginning before depositing and playing.

Fast response from the team or any rep is always highly appreciated from casinos.
But for those with poor customer service, players usually stay away from them.
And if you are here in the forum long enough, you already know where to go and make your time worthwhile.
This is one of the benefits that you can get from this forum.
If you are a gambler, and you don't want to be screwed, you will only play on known reputable sites here.
And if you got a problem, you can always ask help from the users or from the owners themselves.

[wxa7115]

We all know, most of the behavior we don't want to get while withdrawing.

Is already a basic topic, people while they're winning don't want to get a problem while they're withdraw. Most people will say about "KYC", but to be honest on every casino F.A.Q they always can ask you to do "KYC"

So, never believe anything about anonymous feature or something like that.

It is true that almost any casino is going to have a clause like that in their TOS and could ask anyone about their personal information, however this is why we have reviews in the forum, after all even with those policies there are many casinos that prefer to rely on KYC only when it is absolutely necessary.

So you will want to play in a casino like that and not in one that is going to force you to follow those KYC policies for no reason at all.

[YinShuiSiYuan]

Well, we all have experienced both the bad and the good, it all boiled down to the fact that casino reputation is only at stake when the don't follow the right part such as scam behavior, and again players are always advised to read the terms and conditions of any site before creating an account on them.

Caution must be taken whenever it comes to money. Registering at the casino comes with obligations, so it is very important to know the rules on which we are playing.
If I see that there are unclear rules in the rules then I rather avoid such a casino.

[Congyang]

slow in responding to customer complaints, this is the thing i hate.  in the past when i was still playing on fiat-based gambling sites, i always experienced this, several times when my bet was hit, an error occurred, but when i wanted to complain, they only answered 24 hours later, it was a bad experience and the what i hate the most.

I think things like this are quite reasonable and complaints 1x24 hours I think are still very normal because of course there are several reasons, for example there is a difference in time lag when you are in a country or area with a different time zone or indeed because of their service. a sense of having your own time and maybe if you have a problem with CS, it might take a relatively short time to wait for example like 1x24 hours and the most important thing is that you are definitely not the only one who is having problems, maybe when you have problems other people are complaining about it too

[Silberman]

This is especially important when there is a dispute between a customer and the casino, many casinos have terrible customer service which means that if you have a problem you have to wait for weeks to get any kind of response, and if you have money on the line then this kind of slow response will seem as some sort of scamming behavior, even if that was not the intention of the casino, however if there is a fast communication then the customer knows that his problem is being reviewed and as such they do not feel that they are about to be scammed, and once the problem is resolved they are satisfied with the service they received, showing us once again that how you treat your customers is key to have a successful business.

Good communication keeps gamblers attached to the house. It means that if the supports continue to show care for the players, they will keep coming back and play; I see your point and it's really valid. If there's concern and the team gives good updates showing that they are not neglecting the issue will bring good trust to the person who is experiencing the problem.

It's good to know that they are someone who's working with your concern and you are not waiting for nothing,

especially that we also use crypto in which the value is moving up and down, it's value a lot.

Businesses know that the customer is king, however many casino owners treat their customers as if they are making their customers a favor by allowing them to play at their casino, and this is a huge mistake, this is why to me customer service is key, if I have to choose between a casino with bad customer service but with good bonuses and a casino with great customer service and slightly lower bonuses then I will pick the latter over the former all the time.

[carlfebz2]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

When a casino is just something new or newly heard up then i do usually check out the ff;

1. No KYC
2. Instant withdrawals (minimum or lower as possible)
3. Good customer support
4. Popularity/Reputation
5. Fairness

If these things couldnt really be seen and showing off some behavior and connecting with transactions
then this is where i do usually been turned off and lost up interest.

[Tellek Garing]

The casino is just like centralized exchange it can change the rule at any point with the introduction of rules that will drive the player from having access to the funds and making it impossible for the money to be recovered and this time only when the player wins a big amount and want to withdrawal.

[Ryker1]

^[snip]
1. No KYC
2. Instant withdrawals (minimum or lower as possible)
3. Good customer support
4. Popularity/Reputation
5. Fairness

Well, these are very well said.
The main factor that users can turn out is when the casino asked you a KYC for verification which is we know most gamblers hate KYC procedures.
But there are some who are willing to submit KYC verifications and perhaps they are small-time gamblers who only gamble with a small amount or the amount that they can afford to lose. Another factor that turn me off when I heard a scam accusation against them, in that case --avoiding to have a large deposit and perhaps always doubtful to them about my fund and if we will become paranoid on it much better to leave the site.

[TinaK]

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Reputation for me is very important because you can determine the casino of this behavior, if they had more fraud activity for sure it will be flooded customer complaints which are we easily to determine. I think that's the behavior of the casino can turn me off, it is a fear to hold your capital or where we can entrust our money. Choosing a good casino while you are here in the forum is maybe not hard, all of them here are taking care of their reputation and I think they will not let it ruin it.

[Renampun]

The casino is just like centralized exchange it can change the rule at any point with the introduction of rules that will drive the player from having access to the funds and making it impossible for the money to be recovered and this time only when the player wins a big amount and want to withdrawal.

The changing rules are annoying but everyone knows the risks they will face when playing on a gambling site...

I noticed that not 1 or 3 gambling sites changed their rules unilaterally, almost all of them did and there we were forced to accept the rules they set more, I personally have no problem with KYC even when making withdrawals but the most annoying thing is changing the rules unilaterally and suddenly especially when withdrawing in large money.

[Reatim]

The casino is just like centralized exchange it can change the rule at any point with the introduction of rules that will drive the player from having access to the funds and making it impossible for the money to be recovered and this time only when the player wins a big amount and want to withdrawal.

The changing rules are annoying but everyone knows the risks they will face when playing on a gambling site...

I hate sites that changing their rules even without sharing in their players before making those changes because for me this is a act of being cheater or scammer.

let people knows what will happen so we are updated.

I noticed that not 1 or 3 gambling sites changed their rules unilaterally, almost all of them did and there we were forced to accept the rules they set more, I personally have no problem with KYC even when making withdrawals but the most annoying thing is changing the rules unilaterally and suddenly especially when withdrawing in large money.

Lol that is the case i always brings out because there are so many scam sites now that has this attitude and sometimes even good casinos do this for some reason of security and practical changes .

[coolcoinz]

The biggest deterrent must be an ongoing scam accusation, or even worse a history of scams and/or dishonesty. A signature campaign run by the casino that scams people or delays their payments can also be a big no no. A casino should be as transparent as possible, best if they have a live thread on the forum where they answer questions at least once every few days. I don't expect someone to be live 24/7, but problems being unanswered for weeks can make you suspicious. It's pretty much the same with a casino as it is with exchanges or any other businesses. If you want people to send you money you have to build trust.

[fiulpro]

Even though the chats are monitored, very often the people tend to bully the new comers and when you usually make a site they would say weird stuff and sometimes flag you for nothing. Plus you can never go and report such incidents Everytime.
At the same time the casinos are usually very good with withdrawals and deposits but there are some casinos which charge an excessive amount of money which usually makes me mad. Charging 40$ to withdraw 50$? This was something that happened to me and I needed money fast.
Other than that if they have any negative feedback, I will definitely stay away from that site.

[mushijapann]

For me i experienced this twice in sports betting..

I have a good winning streak with good amount just recently (lastweek)    from the 12 bets i made i only lost 1.. then after that live betting was gone and removed and i received a notification of live match betting was under maintenance.. But upon checking on other betting sites live betting works perfectly..  and because of my stupidity and disapointment i did play on live casino then i lost 400$ and guess what... just a seconds live sports betting was instantly available...    same scenario with my 11winning streak on NCAA matching on thesame website..  live match betting removed after winning streak.. but on other site like fortunejack livematch betting was available....

[michellee]

Even though the chats are monitored, very often the people tend to bully the new comers and when you usually make a site they would say weird stuff and sometimes flag you for nothing. Plus you can never go and report such incidents Everytime.
At the same time the casinos are usually very good with withdrawals and deposits but there are some casinos which charge an excessive amount of money which usually makes me mad. Charging 40$ to withdraw 50$? This was something that happened to me and I needed money fast.
Other than that if they have any negative feedback, I will definitely stay away from that site.

If that happens to me, I will not use that casino and move to the other because the fee is too high. I am trying to check the minimum deposit and withdrawal and the fee.

But more often, I will ask myself if the site is what I am looking for so I can still stay at the site or search for the site. So far, that is works for me as when I register on the site and play for some time, I do not have a problem.