Sportsbet.com.au in probelms for unwanted gambling advertising

[crypto-project]

               Important Information:- ℹ️
(Thread for sportsbet.com.au not sportsbet.io )

{I do understand the fact that there are many gambling sites usually that we see upfront using the same name sometimes therefore extremely sorry for the confusion that might have been caused. }

if someone is not clear then I include a little link = sportsbet.com.au (https://en.wikipedia.org/wiki/Sportsbet) different from sportsbet.io (https://yolo.io/team/tim-heath/)

sportsbet.com.au comes from australia, while sportsbet.io from estonia

[Xinarae*]

I think if there is a system of fines on their gambling platforms to get rid of the problem of unwanted gambling ads troubled sites will not be able to promote. Also need to do a good analysis before joining although the key to the success of the game series is all of them are suffering from huge financial problems for all these spam platforms. This situation is moving towards a frightening situation failure to take action now could lead to further misguidance in the future if there is a system of fines and imprisonment it can be removed.

[ralle14]

I think it's fair since sportsbet.com is like one of the biggest sportsbooks in Australia and it seems like it's their fault for letting the spam slip through for over a year. It would've been fine if it's only for a month or two IMO but when that issue is going for more than a year it's not acceptable to allow any casino to get away with it. I rarely unsubscribe from casino mails but so far i'm lucky that I haven't experienced any similar issue since it'd be annoying to see unwanted emails clogging up your inbox. Also i'm not sure if it's just me but I want to point out that the link in the OP doesn't show the actual article.

[avikz]

Wow! That's a huge fine! Definitely it's an irresponsible job they have done by sending advertisements to such people who have unsubscribed from them, but the government should have been more reasonable here! Even though this fine is probably not a big thing for sportsbet considering their revenue is around 300 million usd per year, but if it was done by a small company, they would have been forced to close down their operations due to such financial penalty.

[RapTarX]

               Important Information:- ℹ️
(Thread for sportsbet.com.au not sportsbet.io )

Wondering if they are affiliated or not but doesn’t sound like they are. However, this is common practice to send notification to the gamblers who are not anymore active but that's doing a lot of harm as well. I guess this is a quite good decision from the authority.

[South Park]

Wow! That's a huge fine! Definitely it's an irresponsible job they have done by sending advertisements to such people who have unsubscribed from them, but the government should have been more reasonable here! Even though this fine is probably not a big thing for sportsbet considering their revenue is around 300 million usd per year, but if it was done by a small company, they would have been forced to close down their operations due to such financial penalty.

It is possible the government is trying to make an example out of them, so other casino operators that are doing the same stop doing it, it is nothing more but a scare tactic but one that is incredibly effective as no one wants to pay millions and millions of dollars on fines and reparations to their customers, I hope that the casinos doing this change their ways, after all the gambling industry is already incredibly profitable, so they do not need to bend the rules to extract a little bit of more profit when that is not necessary.

[fullhdpixel]

-snip

thanks for clearing that up. the article never mentioned that it was sportsbet.com.au so I assumed it was sportsbet.io since it was the only bookie I know of that is named sportsbet. anyway, my comment would still be the same. they are professionals and made an irresponsible move and I am glad they are being held accountable for it.

We shall thank you too for bringing it up and now the op edited his post and clear things out that it was not the sports betting site that we know (sportsbet) but it was another gambling site. Sportsbet is popular to us because it is being advertised here in the forum. The problem that we have here reminds me of this thread > https://bitcointalk.org/index.php?topic=5378290.0 Where a member complain that he contiguously receive promotional emails despite of excluding himself in the casino.

Before they put a fine they should investigate it first if it was an error same happened to stake casino or they can give a warning first and it seems not right if they will also pay the gamblers aside from the fine.

[Zilon]

It's has been made clear the fine levied wasn't against our reputable sportsbet.io I think it would be nice to close the lock the thread to avoid spamming as the raised issue doesn't have much to do with the casinos on the forum. The message is passed and since it should serve as a good warning casinos out there because all the consider is making money and not the health of their customers.

[Jemzx00]

Wow! That's a huge fine! Definitely it's an irresponsible job they have done by sending advertisements to such people who have unsubscribed from them, but the government should have been more reasonable here! Even though this fine is probably not a big thing for sportsbet considering their revenue is around 300 million usd per year, but if it was done by a small company, they would have been forced to close down their operations due to such financial penalty.

That is really not a huge fine especially for gambling company such as sportsbet. However, I think they are just doing this to notify the company about their illegal activities. It would be higher if they'll be able to do it again. Also, the difference on tax that this kind of big company produced compared to a small gambling company is also the reason why they weren't able to do harsh actions on the company.

It's has been made clear the fine levied wasn't against our reputable sportsbet.io I think it would be nice to close the lock the thread to avoid spamming as the raised issue doesn't have much to do with the casinos on the forum. The message is passed and since it should serve as a good warning casinos out there because all the consider is making money and not the health of their customers.

Yup, it has been cleared out by the OP himself at the beginning that this company isn't associated on any way to Sportsbet.io. However since this is a gambling related topic so I think there's no reason for the OP to close the thread other than to avoid spammers.

[molsewid]

Wow! That's a huge fine! Definitely it's an irresponsible job they have done by sending advertisements to such people who have unsubscribed from them, but the government should have been more reasonable here! Even though this fine is probably not a big thing for sportsbet considering their revenue is around 300 million usd per year, but if it was done by a small company, they would have been forced to close down their operations due to such financial penalty.

It is indeed a huge fine and I am thinking what does the management of sportsbet.com feel about it? I mean probably they were in so much discouragement about but yeah since it's happened and the only thing they need to do is to take the responsibility out of it. The good thing about the sportsbet.com really know how to take action and responsibility about it because this falls under the irresponsibility of their job. This is going to be a lesson learned for them and make this a great priority next time to not send advertisements to the people who unsubscribe them.

[jossiel]

If the case is about with these customers that have unsubscribed already to them and they're still spamming them with their ads. I think it's lawful that they should know that these people have tried to avoid them yet, they still insist of sending them those ads.

It's now the authorities that have stepped on it. Someone really got pissed off with those ads and probably have lost thousands already and yet they won't stop.

There's a lot of case like this before but this is the first time that finally Casino pay for there greediness on doing this kind of dirty tricks just to get back again there old customers. That 3.7M fine is very huge but the lives that they might possibly destroy again is much valuable. I wonder if they will settle the fine or just do a public apology and bribe all the complainants to dismissed the case. Either way this shuld be a general rule to all crypto casino. IIRC, There's an online casino here in the forum that committed this crime to but they declare it as a mistake from there personnel that's why they got away on possible case.

Yeah, sure it is a lot of money.

And the government just did the right thing to put a penalty for that trick that they've done. It is the customers that were already asking for their promotions to stop but they didn't.

Doing an apology won't do.

It's already imposed that they have a penalty to pay and whether they apologize publicly or not, they still need to pay the amount.

[magneto]

This is actually a pretty big company in Australia.

It's honestly not a lot of money to settle for. These guys make billions in profits most likely and $3.x million is peanuts to them.

And I don't think that they are going to stop doing it any time soon either - this is a core part of their business, getting people signed up through mass email and SMS campaigns.

[Silberman]

I am really amazed at how the government acted on this. I can only wish that spam laws across the world are as strictly implemented as the spam laws in Australia. I am not only awed by the fact that the spam laws in the country are actively and strictly implemented, I am also quite surprised at the enormity of the penalty.

Truth be told, my email is pestered with spam messages. I don't even know how I ended up receiving many of them. Even my phone is also receiving spam texts every now and then. I don't know if my country has spam laws. If there are, they're surely not implemented.

Until that day comes it is important that people learn how to deal with something like this on their own, I know that people like to have the convenience of a single email for all their needs, but when comes to a service that you do not know how long you are going to use it makes sense to have a throwaway email associated to your account, that way if you eventually get tired of the casino in which you are playing and they respect your decision to not send you spam then you can use it for another casino, and if they do not then you just change the password to that email to something you cannot remember and then logout from it, getting rid of the problem of the spam in an efficient way.

[South Park]

Yeah, sure it is a lot of money.

And the government just did the right thing to put a penalty for that trick that they've done. It is the customers that were already asking for their promotions to stop but they didn't.

Doing an apology won't do.

It's already imposed that they have a penalty to pay and whether they apologize publicly or not, they still need to pay the amount.

Correct, they should apologize, after all they were disrespecting their clients by not following their wishes, however that in no way changes what it has already happened and they need to pay the fine they were imposed, now even if this seems like a lot of money we need to wonder how much money they earned by doing something like this? Because if I were to guess I would say they earned more money than the fine they had to pay, in which case they may not change their ways and keep doing this in the future.

[Accardo]

checked the link to the article and read that the institution in control of spam in Australia is taking such step to stop young misinformed people from going into gambling. They is a high degree of people that commit suicide because of gambling, especially those that gambled with the loan they took from the bank. Such dispute in a country should be looked into by the Government and its the reason why the betting company got charged of a huge sum of money for misleading over 3000 citizens that read the spam messages including youths who are not interested in gambling. On the other hand, the sport bet company have accepted to handle the bills and as also suspended email marketing at the moment.

[adzino]

"Trying to unsubscribe"? You mean they haven't unsubscribed yet, hence they received the emails. Or they unsubscribed but received gambling promotional offers? If it is the latter, then the yeah, pay fines to the customers is justified, but if it's the former, then this makes no sense. Anyone can claim that they tried to unsubscribe, they couldn't and ask for compensation for the "damage" gambling has caused them. But this would make more sense if sportsbet did it on purpose (which I doubt) so people couldn't unsubscribe from their newsletter. Anyway, lesson learned. They will likely be more cautious now.

[magneto]

"Trying to unsubscribe"? You mean they haven't unsubscribed yet, hence they received the emails. Or they unsubscribed but received gambling promotional offers? If it is the latter, then the yeah, pay fines to the customers is justified, but if it's the former, then this makes no sense. Anyone can claim that they tried to unsubscribe, they couldn't and ask for compensation for the "damage" gambling has caused them. But this would make more sense if sportsbet did it on purpose (which I doubt) so people couldn't unsubscribe from their newsletter. Anyway, lesson learned. They will likely be more cautious now.

I'd presume the latter.

I agree that if it was the former, the claims are baseless.

In general, any fiat sportsbooks/casinos should understand that advertising is very murky waters. The government will pick at anything you do, so you need to ensure that all aspects of voluntary exclusion are upheld, including advertisements.

[aioc]

Sportsbet.com.au to pay $3.7m in fines and penalties for sending 150,000 unwanted gambling advertising and gambling as well. Apparently sportsbet would have to pay fines since they were sending those messages to people who were trying to unsubscribe to them. At the same time they are not only gonna pay the biggest fine according to Australian spam laws they are also going to pay to individual customers.

https://www.google.com/amp/s/amp.theguardian.com/australia-news/2022/feb/10/sportsbet-to-pay-37m-in-fines-and-penalties-for-sending-150000-unwanted-gambling-ad-messages

Financial counsellors are also implying that they should put a whole ban on the gambling advertising. The company also was contacted by acma but they apparently continued to do it.

What do you think 💬?
I think it's really irresponsible thing to do.

Thye already got a warning they know this is coming from the continued warning is it worth it are they profiting from making the wrong advertising method, this will harm the gambling industry, we all know that online casinos cannot just advertise everywhere because of the restrictions, they have a very poor system if a customer unsubscribes the database should be updated right away, they better change their provider to avoid the same scenario.

[South Park]

Sportsbet.com.au to pay $3.7m in fines and penalties for sending 150,000 unwanted gambling advertising and gambling as well. Apparently sportsbet would have to pay fines since they were sending those messages to people who were trying to unsubscribe to them. At the same time they are not only gonna pay the biggest fine according to Australian spam laws they are also going to pay to individual customers.

https://www.google.com/amp/s/amp.theguardian.com/australia-news/2022/feb/10/sportsbet-to-pay-37m-in-fines-and-penalties-for-sending-150000-unwanted-gambling-ad-messages

Financial counsellors are also implying that they should put a whole ban on the gambling advertising. The company also was contacted by acma but they apparently continued to do it.

What do you think 💬?
I think it's really irresponsible thing to do.

Thye already got a warning they know this is coming from the continued warning is it worth it are they profiting from making the wrong advertising method, this will harm the gambling industry, we all know that online casinos cannot just advertise everywhere because of the restrictions, they have a very poor system if a customer unsubscribes the database should be updated right away, they better change their provider to avoid the same scenario.

It is obvious that this happened not because they had a poor system that could not deal with people unsubscribing from receiving promotional emails from them, to me this was obviously a policy from the owners of the casino which decided to ignore those requests and to keep sending those emails in order to try to improve their profits, and when we take into account that they were warned before all of this happened, then it becomes even more obvious this was the case and why the authorities decided to fine them.

[jossiel]

Yeah, sure it is a lot of money.

And the government just did the right thing to put a penalty for that trick that they've done. It is the customers that were already asking for their promotions to stop but they didn't.

Doing an apology won't do.

It's already imposed that they have a penalty to pay and whether they apologize publicly or not, they still need to pay the amount.

Correct, they should apologize, after all they were disrespecting their clients by not following their wishes, however that in no way changes what it has already happened and they need to pay the fine they were imposed, now even if this seems like a lot of money we need to wonder how much money they earned by doing something like this? Because if I were to guess I would say they earned more money than the fine they had to pay, in which case they may not change their ways and keep doing this in the future.

An apology won't just be enough if it's already been asked long time ago as request of their users.

As usual, casinos would earn more than the fines that they would pay. That's why if there will be penalties imposed to them, they have no problem of paying that.

They don't want to stop their operations and it's what they want, an obstruction to cause a delay for their business operations.