LTC CASINO Resolved.

[bambolina]

This means absolutely nothing. I always play only one/my favorite slot and sometimes even 30+h in a row.
Gamblers do that.. You are a casino.. If gamblers lose a lot of money in some slot they keep playing since eventually some bigger win should pop up..

Not so long ago another provider was exploited by cheaters, you may read here: https://bitcointalk.org/index.php?topic=5385638.msg59245546#msg59245546

Playing for 16 hours with not a second pause together with winning three jackpots is a bit suspecious.

But according to your FAQ, having multiple accounts is not against the rules of LTC Casino, correct?

Yes, that is correct. But please understand that we do not blame player in using multiple accounts. It is legal. We just find suspicious playing same slot from 4 different accounts at the same period of time and winning three jackpots in a row. That is the reason for investigation.

Is there absolutely no pause between those cycles of 1.000 autospins even by a few seconds? Let's say one autospin cycle ends at 17:05:44, does the next one begin exactly at that time or is there a few seconds difference between them. Can you provide proof of those claims by showing the betting history? 16 hours continued spinning without breaks and no pause between cycles sounds like an impossible task.    

Yes, no pause between spins. That is why we suspect using software. I have sent the file with his gaming history to administration of Casino Guru website where OP initiated complaint. They investigate it too, you may check there.

I am curious why UK players can't play on LTC Casino because according to your rules, there shouldn't be such restrictions. Anyone that doesn't reside in a country where crypto is prohibited is allowed to play on LTC Casino.  

UK players can play. Site is banned by UK but players may use VPN. We just have suspicions that player is from UK and played from UK by some reasons that I can not make public before we finish investigation. By the way, take a look at his language style. We do not care where is he from, but if he lies even in each small detail that makes some sence.



And ofcource it goes without saying that we will not hide any information after investigation will be finished, including official letters from the provider. Just give us some time to finish investigation.

God morning LTC Casino,
 its day 5 since the game provider has been sending you the results you have asked for.
Could you please send me some updates?
Also since you are suppose to be the most fair casino in the web would you mind to share their findings in the name of transparency ?
Whoever is reading this post  could you  please notify the LTC casino rep via private message  as the chat operator refuse to help me to get in contact with the management of LTC casino.

Thank you

[Pmalek]

Also since you are suppose to be the most fair casino in the web would you mind to share their findings in the name of transparency ?

If I remember correctly what they said in one of their previous posts, all the data will be posted publicly once the investigation ends.

Whoever is reading this post  could you  please notify the LTC casino rep via private message  as the chat operator refuse to help me to get in contact with the management of LTC casino.

You can send them a PM yourself, unless they have enabled the option not to receive private messages from newbie accounts. I can see that on the Casino.guru discussion, there is a countdown and they still have 2 days (almost 3) to reply. If nothing happens in that time frame, I can send them another message if you want. Don't forget that it's a weekend. Maybe not all of their departments work on Saturdays and Sundays.

[bambolina]

Also since you are suppose to be the most fair casino in the web would you mind to share their findings in the name of transparency ?

If I remember correctly what they said in one of their previous posts, all the data will be posted publicly once the investigation ends.

Whoever is reading this post  could you  please notify the LTC casino rep via private message  as the chat operator refuse to help me to get in contact with the management of LTC casino.

You can send them a PM yourself, unless they have enabled the option not to receive private messages from newbie accounts. I can see that on the Casino.guru discussion, there is a countdown and they still have 2 days (almost 3) to reply. If nothing happens in that time frame, I can send them another message if you want. Don't forget that it's a weekend. Maybe not all of their departments work on Saturdays and Sundays.

i am not able to send a message.

i have tried endless times to speak with some managers through their chats operators as they don't reply to  emails and the chat operator is always rude and the best days he close the chat as soon they seem my post.

here is how good they are in communicating.

https://imgur.com/a/DQqYX18

The funniest part is that the ltc casino here said i never contacted them, which is not true, not even rough casinos act in such a way.
Its 5 days that they have received the  game provider results, they could share their findings if they are so sure i cheated.
The problem is they can't because i didn't cheat and  it by now it simply feels they don't want to pay.

Even the most skeptical has to agree that this is not right and a players should have some sort of updates.

[LTC Casino]

Hello, esteemed player and forum members.

At this time I can acknowledge receiving a response from the provider, however there was no information in the response provided other than the probability of winning the jackpot.

We are continuing to investigate and have resubmitted to the provider a number of questions that need to be answered. These include, among others, the following:

- Did the player change the volatility (the slot provides that option)
- If he did, at what points, is there no correlation between jackpots and changes in volatility.
- Whether there were pauses in the game to change volatility (we assume that the mechanical process of changing volatility involves interruptions of autospins function, accordingly, there must be pauses. If there were no pauses, it may indicate the use of specialized prohibited software.

This is only a number of questions, we can not publish others so as not to harm the investigation.

I think it's obvious to everyone that these questions are essential to the investigation.

As soon as we get the answers and complete the investigation, I will report the results immediately.

Thank you for your understanding and patience.

[Slow death]

Hello, esteemed player and forum members.

At this time I can acknowledge receiving a response from the provider, however there was no information in the response provided other than the probability of winning the jackpot.

We are continuing to investigate and have resubmitted to the provider a number of questions that need to be answered. These include, among others, the following:

- Did the player change the volatility (the slot provides that option)
- If he did, at what points, is there no correlation between jackpots and changes in volatility.
- Whether there were pauses in the game to change volatility (we assume that the mechanical process of changing volatility involves interruptions of autospins function, accordingly, there must be pauses. If there were no pauses, it may indicate the use of specialized prohibited software.

This is only a number of questions, we can not publish others so as not to harm the investigation.

I think it's obvious to everyone that these questions are essential to the investigation.

As soon as we get the answers and complete the investigation, I will report the results immediately.

Thank you for your understanding and patience.

 

This sounds like some kind of joke, really? this whole time when you contacted the provider had not asked these questions? so all this time what were you waiting for them to answer you? this is looking like you want to buy some time for the user to get tired and give up on this case, if in the real world things worked this way then no one would go to the casino, this is disrespectful to customers, i'm glad i don't use your site, honestly Is very disappointing what I'm reading. I wonder if you were in the OP's shoes how would you feel? days just go by and nothing, you show up later to say nothing. Is very disappointing

[bambolina]

Hello, esteemed player and forum members.

At this time I can acknowledge receiving a response from the provider, however there was no information in the response provided other than the probability of winning the jackpot.

We are continuing to investigate and have resubmitted to the provider a number of questions that need to be answered. These include, among others, the following:

- Did the player change the volatility (the slot provides that option)
- If he did, at what points, is there no correlation between jackpots and changes in volatility.
- Whether there were pauses in the game to change volatility (we assume that the mechanical process of changing volatility involves interruptions of autospins function, accordingly, there must be pauses. If there were no pauses, it may indicate the use of specialized prohibited software.

This is only a number of questions, we can not publish others so as not to harm the investigation.

I think it's obvious to everyone that these questions are essential to the investigation.

As soon as we get the answers and complete the investigation, I will report the results immediately.

Thank you for your understanding and patience.

Good morning Ltc casino rep,

thanks for your reply.
 Could you please share the response of the probability of winning the jackpot?
I have not use an auto spins even once.

I am not sure what is a volatility can u please explain to me what is this?
However i am glad you have responded.

Also in this months have you send all the possible questions and ask all the possible checks or every time  you have asked the game provider what is needed you ask the  for new stuff?

It has been over a month now and i am not getting how come every time the game provider replies to you it seems that new requests are made to them if what you are looking for  is not given.( cheating finding)

At what point you will accept the fact that there was not cheating?

I am telling you that because i did not cheat and it feels the casino is keeping asking further checks because not cheating hasn't been found.
Is the game provider not delivering your requests or you are asking more stuff every time the casino does not find cheating?

I would have thought this last time was going to be the last time, so i need to understand if you will ask more requests to the game provider once they give you what you ask for, or you have ask the game provider all this stuff initially and they never delivered what you ask for at once?

I am not a tech savvy so  i am  not sure what sort of checks should be done but after over a month with the game provider collaborating and not finding anything yet what else will come up next time the game provider will come out with the answers you don't like?

Cheating on my side never occurred and i feel the casino will never accept the findings of the game provider because is not what the casino wants to hear.



Could you please let me know if once you have this answers from the game provider i will finally get paid, or you keeping extra requests in case the casino once again will confirm i did not cheat.

If i was such an haker i wouldn't have wasted way over 15k pf my own money would i?


i have not cheated so i need to be reassured that once the game provider send you the results of your inquiry   i will get my winnings.

Also since the investigation is lasting so long will i be able to withdrawn the month worth of daily withdrawals or for big jackpot winnings u do pay the winnings all together?

Thanks again for your update.

Best regards.

https://imgur.com/a/UhV2KjT


above the game provider reply to my emails after i have send them a copy of your post!!

THE GAME PROVIDER HAS SEND YOU EVERYTHING IS NEEDED!!!!

YOU CLEARLY ARE NOT TELLING THE TRUTH!!!

IF ANYONE IS READING PLEASE HELP TO  KNOW WHAT I DO AS THIS BEHIND ILLEGAL>
 

I AM SO UPSET AS THIS CASINO IS OBVIOUSLY LYING!!

WHY THEY ARE  NOT SHARING THE GAME PROVIDER  FINDINGS ?
BECAUSE THEY WILL HAVE TO PAY ME AS I I'M  NOT THE CHEATER HERE!

TIME  TO COME OUT AND BE HONEST LTC CASINO.
NOT MORE LIES PLEASE.

[bambolina]

Hello, esteemed player and forum members.

At this time I can acknowledge receiving a response from the provider, however there was no information in the response provided other than the probability of winning the jackpot.

We are continuing to investigate and have resubmitted to the provider a number of questions that need to be answered. These include, among others, the following:

- Did the player change the volatility (the slot provides that option)
- If he did, at what points, is there no correlation between jackpots and changes in volatility.
- Whether there were pauses in the game to change volatility (we assume that the mechanical process of changing volatility involves interruptions of autospins function, accordingly, there must be pauses. If there were no pauses, it may indicate the use of specialized prohibited software.

This is only a number of questions, we can not publish others so as not to harm the investigation.

I think it's obvious to everyone that these questions are essential to the investigation.

As soon as we get the answers and complete the investigation, I will report the results immediately.

Thank you for your understanding and patience.

 

This sounds like some kind of joke, really? this whole time when you contacted the provider had not asked these questions? so all this time what were you waiting for them to answer you? this is looking like you want to buy some time for the user to get tired and give up on this case, if in the real world things worked this way then no one would go to the casino, this is disrespectful to customers, i'm glad i don't use your site, honestly Is very disappointing what I'm reading. I wonder if you were in the OP's shoes how would you feel? days just go by and nothing, you show up later to say nothing. Is very disappointing

https://imgur.com/a/UhV2KjT

this what the game provider says.

LTc casino can't share their finding because nothing was found and they don't want to pay!!
They are now hiding  the proves for not paying me.


They try to slender me when they are the ones lying and keeping my money , my deposits and my winnings,please help to understand what shall i do as this people aren't honest  and they will trick so many other people.

I truly hope bitcointalk community will warn the rest of the people as it is crystal clear what sort of people are behind LTC casino unless they prove  the community  wrong.


WORDS are failing me!

[Pmalek]

You seem to be editing and changing your posts. My bot notification shows that you asked me what my opinion of the casino is now, but I can't find that sentence in your posts anymore.

What we have here is a he said, she said situation, and it's impossible to know who is right since none of the information is public. The game provider claims they sent everything that was requested from them (he said). The casino says the info they received isn't enough because a lot of questions remain unanswered, so they have requested additional info (she said).

Neither the game provider has shown you what data has been sent nor has the casino made public the information they received and the additional questions they have asked the gaming provider. This screenshot that you posted (https://imgur.com/a/UhV2KjT) states they can't send you the info you are looking for because they have no way to verify who you are. Additionally, the casino won't make the information public as long as they are still investigating the case. And as they said previously, the can take several months. 

All I can say is stay calm and expect the best outcome if you have nothing to hide. That's all I can tell you. Have you heard of the proverb: "Justice is slow but sure"? It takes time to prove you did nothing wrong.   

[bambolina]

You seem to be editing and changing your posts. My bot notification shows that you asked me what my opinion of the casino is now, but I can't find that sentence in your posts anymore.

What we have here is a he said, she said situation, and it's impossible to know who is right since none of the information is public. The game provider claims they sent everything that was requested from them (he said). The casino says the info they received isn't enough because a lot of questions remain unanswered, so they have requested additional info (she said).

Neither the game provider has shown you what data has been sent nor has the casino made public the information they received and the additional questions they have asked the gaming provider. This screenshot that you posted (https://imgur.com/a/UhV2KjT) states they can't send you the info you are looking for because they have no way to verify who you are. Additionally, the casino won't make the information public as long as they are still investigating the case. And as they said previously, the can take several months. 

All I can say is stay calm and expect the best outcome if you have nothing to hide. That's all I can tell you. Have you heard of the proverb: "Justice is slow but sure"? It takes time to prove you did nothing wrong.   

i delete because you didn't reply and thought i didn't want to bother you stop painting me like the villain.


The casino said that they asked the game provider for further questions after over a month?? how credible??
The game provider stated that they sent all it was requested and they have not reason to lie and they have noting to lose, the casino on the contrary will have either pay or show the world is another rogue unlicensed casino.

It is over a month now and i have nothing to hide but i want to be paid for my winnings, very simple and if the casino had any evidence they would have already publish it.
The fact they don't share the game provider findings is plain and simple they will prove that i did not cheat and that they are lying.

Unfortunately i don't believe on your proverb as justice doesn't happen all the time, may in your world does.

By now any decent casino would have sorted it out but this casino is keep taking time hoping thi swill go away.

[Blossom15]

Hello, esteemed player and forum members.

At this time I can acknowledge receiving a response from the provider, however there was no information in the response provided other than the probability of winning the jackpot.

We are continuing to investigate and have resubmitted to the provider a number of questions that need to be answered. These include, among others, the following:

- Did the player change the volatility (the slot provides that option)
- If he did, at what points, is there no correlation between jackpots and changes in volatility.
- Whether there were pauses in the game to change volatility (we assume that the mechanical process of changing volatility involves interruptions of autospins function, accordingly, there must be pauses. If there were no pauses, it may indicate the use of specialized prohibited software.

This is only a number of questions, we can not publish others so as not to harm the investigation.

I think it's obvious to everyone that these questions are essential to the investigation.

As soon as we get the answers and complete the investigation, I will report the results immediately.

Thank you for your understanding and patience.

This is disgraceful. How about you pay the man his money and issue them an apology? You seem to be making it up as you go.

[ultraBTC]

I am not sure what is a volatility can u please explain to me what is this?
However i am glad you have responded.

Regarding variance, in short, it refers to "risk". Low-variance slots pay out more frequently but smaller wins. On the other hand, high-variance slot games are capable of massive wins, but of course, frequency is lower. Mid-variance slots are in-between. There are many more things related to variance, their types, etc.

In 2018, Wazdan introduced an option to choose variance on their slot titles (There are three options: low, mid & high). You can simply change variance by clicking on the variance icon. (3 chilli papers icon).

As I can see per your screenshot, it's set on medium variance (default one). So if you haven't changed it, you have played on medium variance.

[bambolina]

I am not sure what is a volatility can u please explain to me what is this?
However i am glad you have responded.

Regarding variance, in short, it refers to "risk". Low-variance slots pay out more frequently but smaller wins. On the other hand, high-variance slot games are capable of massive wins, but of course, frequency is lower. Mid-variance slots are in-between. There are many more things related to variance, their types, etc.

In 2018, Wazdan introduced an option to choose variance on their slot titles (There are three options: low, mid & high). You can simply change variance by clicking on the variance icon. (3 chilli papers icon).

As I can see per your screenshot, it's set on medium variance (default one). So if you haven't changed it, you have played on medium variance.

Thank you!
i actually thought was the speed this chilies!!
Dear me...i am so tech helpless!!!
What i don't get is what this has to do with the winnings, i have used one or two chilies mostly and didn't really used the third one as thought was going to speed the game too much.
The casino is mentioning also auto-spins but i never used it as like to it without it.
Unfortunately they are now making things up as they dont want to pay since the game provider as stated they sent all they needed and the casino refuses to share their findings because they will prove to the gambling community they are just another unlicensed casino with not morals.
The funniest part and also most sad is that they call themselves the most fair crypto casino! As IF!!

Thanks for the explanation by the way, the casino dosent even bother to reply , too busy scamming people probably.

i

[ultraBTC]

What i don't get is what this has to do with the winnings, i have used one or two chilies mostly and didn't really used the third one as thought was going to speed the game too much.

Players can choose whatever variance they want on Wazdan slots. It's just an additional feature for players.

[TwitchySeal]

the provider insists that there was no malfunction during the specified rounds

This is when you should have payed the player.  You asked the provider to investigate, they investigated.  It's been over a month now.  If wazden hasn't found anything, you need to pay the player.  It's impossible to prove the player did not cheat, but if they did, I would expect that your casino wouldn't be the only site they decided to cheat on, and Wazden would have reports from other casinos if they didn't notice themselves.  The fact that most of your points and 'questions' for the provider are irrelevant make me think you're just looking for any excuse not to pay.

[bambolina]

the provider insists that there was no malfunction during the specified rounds

This is when you should have payed the player.  You asked the provider to investigate, they investigated.  It's been over a month now.  If wazden hasn't found anything, you need to pay the player.  It's impossible to prove the player did not cheat, but if they did, I would expect that your casino wouldn't be the only site they decided to cheat on, and Wazden would have reports from other casinos if they didn't notice themselves.  The fact that most of your points and 'questions' for the provider are irrelevant make me think you're just looking for any excuse not to pay.

They asked also for second checks and nothing was found, yet the casino made up that the game provider didn't answers to some made up questions after a months of investigations!!

The game provider confirmed that the all it was asked was sent and they are done in their ends.
The casino is now simply lying and making excuses , and if they are not they can simply build they reputation now sharing the game provider findings.
They are not doing it because they know they should pay the winnings and it is clear they don't want to.

So far the big wins in this forums seem like shillings from people that work for the casino , everyone knows it!!

This is their moment to show to people that real winners will get paid, as if they are not is just another rogue casino with not license praying into innocent gamblers.

This casino give casino crypto a bad name.
See how the casino has stop replying but they were very acting when they were trying to get new players.

I hope nobody plays there till they sort this mess.

[bambolina]

I have managed to open a flag aganist Ltc casino, i'll be happy to remove it once the casino comes out clean and pay the winnings or shares the game provider findings.

If anyone want to help me and warn other players in order to prevent situations like that i would really appreciate it.

The gambling community shouldn't let casinos run wild and act in such ways.

It has been over a month and without evidence they are keeping my money.

Not cool.

[acroman08]

-snip

you might want to share the link to your flag against ltc casino. also, as far as I know, flags cannot be deleted(please correct me if I am wrong), but the flag you created will only be activated once enough DT members(you'll need 3 DT members to support your flag) support it.

[bambolina]

-snip

you might want to share the link to your flag against ltc casino. also, as far as I know, flags cannot be deleted(please correct me if I am wrong), but the flag you created will only be activated once enough DT members(you'll need 3 DT members to support your flag) support it.

FLAG:   https://bitcointalk.org/index.php?action=trust;u=3408346   

i hope the site will solve the situation and i'll be happy to remove the flag if they do.

[bambolina]

can someone please read this response form LTc casino in lbc  forum?

I was under the impression that Ltc casino said they had more questions for the game provider but here in LBc site they are stating that they only asked the probability of winning the jackpot.
am i really not understanding or they are playing a mind game?

 Can a third party explain to me what LtC means with this  post?

Also why  i have to be treated like someone that scammed the casino with another provider if they do not have any proves against me?


Please read what LTC casino wrote and please explain if they are not being contradictory on their last post as now the game provider opinion means nothing at all but till last week  it was all they were waiting for.


https://imgur.com/a/lV1CnWn

Anyone more clever than me can pls explain??

Thank you.

Ps this is the last email sent by the game provider

https://imgur.com/a/UhV2KjT

the 28/03/2022

[Pmalek]

I was under the impression that Ltc casino said they had more questions for the game provider but here in LBc site they are stating that they only asked the probability of winning the jackpot.
am i really not understanding or they are playing a mind game?

You didn't understand what they said in the same way you don't understand anything I have been saying and instead you accuse me of making you look like a victim. If you are talking about this screenshot (https://imgur.com/a/lV1CnWn), your understanding of what it says is completely wrong. LTC Casino didn't say that they only asked what the probability of winning the jackpot is. They wrote that Wazdan only sent them that piece of information, but they requested additional data. That's what the post says.

If you look at the second paragraph, you will see it's similar to what I told you in terms of being patient. If you have nothing to hide, that's what the investigation will hopefully show. Trying to pressurize them will likely not work and there is nothing anyone here can do to speed up that process.

Having said that, it would be a good thing if LTC Casino can make public at least parts of the emails where we can see that they requested additional data from the provider. @LTC Casino, can you do that?