LTC CASINO Resolved.

[JollyGood]

I am just posting with the correct URL for the image to appear properly for us to see and understand what happened Casino Guru.

Hi everyone,

here is what casino guru ha wrote on my open complaint :

[JollyGood]

The OP sent a PM asking me to replace the image in the previous post with these:

=====

[bambolina]

@ltccasino your 3 months investigation under your t&c has expire!!!

Where is the results of your investigation?

If anyone reading this is there any chance that Softswiss can be contacted to know if they are really involved?
How can an investigation take so long? Must be hard to fin cheating when it didn't  occurred.

I feel ltc casino is taking the mickey of not only me but the all gambling community.

[Erdogan]

@ltccasino your 3 months investigation under your t&c has expire!!!

Where is the results of your investigation?

If anyone reading this is there any chance that Softswiss can be contacted to know if they are really involved?
How can an investigation take so long? Must be hard to fin cheating when it didn't  occurred.

I feel ltc casino is taking the mickey of not only me but the all gambling community.

I agree that waiting so long for an investigation is unprofessional and looks very suspicious.

In my opinion, they had a period of three months, which is clearly written in the ToS. If you don't want to wait for the result of the Softswiss investigation, I think you can take legal action at this point. Because I am sure that LTC Casino will be waiting for the end of the Softswiss investigation according to its declaration.

Now it's up to you to wait or take legal action.

[bambolina]

@ltccasino your 3 months investigation under your t&c has expire!!!

Where is the results of your investigation?

If anyone reading this is there any chance that Softswiss can be contacted to know if they are really involved?
How can an investigation take so long? Must be hard to fin cheating when it didn't  occurred.

I feel ltc casino is taking the mickey of not only me but the all gambling community.

I agree that waiting so long for an investigation is unprofessional and looks very suspicious.

In my opinion, they had a period of three months, which is clearly written in the ToS. If you don't want to wait for the result of the Softswiss investigation, I think you can take legal action at this point. Because I am sure that LTC Casino will be waiting for the end of the Softswiss investigation according to its declaration.

Now it's up to you to wait or take legal action.

At this point I'm  even doubting  that Softswiss  is even involved!
3 months  to investigate is ludicrous!
The results of their investigations if is true that they are actually investigating will open a pandora box .
For what I understood  and someone must correct me if I'm  wrong ,in case Softswiss  finds a so called vulnerability or malfunction Will Softwiss will have to  let every casino who use their products know and make sure  that bets are refunded and casinos compesated in case they slot have this so called bug?

Softwiss  provides  many provider  to many casino for what I understood,  i truly hope  they will come out clean and honest because  their results will surely  effect many other of their clients.

Ltc casino meantime today  signed  in bitcointalk and they can't  be bother to acknowledge  Questions or give an update.
It will  provably  turn up next month with another excuse.




 

[Erdogan]

@ltccasino your 3 months investigation under your t&c has expire!!!

Where is the results of your investigation?

If anyone reading this is there any chance that Softswiss can be contacted to know if they are really involved?
How can an investigation take so long? Must be hard to fin cheating when it didn't  occurred.

I feel ltc casino is taking the mickey of not only me but the all gambling community.

I agree that waiting so long for an investigation is unprofessional and looks very suspicious.

In my opinion, they had a period of three months, which is clearly written in the ToS. If you don't want to wait for the result of the Softswiss investigation, I think you can take legal action at this point. Because I am sure that LTC Casino will be waiting for the end of the Softswiss investigation according to its declaration.

Now it's up to you to wait or take legal action.

At this point I'm  even doubting  that Softswiss  is even involved!
3 months  to investigate is ludicrous!
The results of their investigations if is true that they are actually investigating will open a pandora box .
For what I understood  and someone must correct me if I'm  wrong ,in case Softswiss  finds a so called vulnerability or malfunction Will Softwiss will have to  let every casino who use their products know and make sure  that bets are refunded and casinos compesated in case they slot have this so called bug?

Softwiss  provides  many provider  to many casino for what I understood,  i truly hope  they will come out clean and honest because  their results will surely  effect many other of their clients.

Ltc casino meantime today  signed  in bitcointalk and they can't  be bother to acknowledge  Questions or give an update.
It will  provably  turn up next month with another excuse.

The question is whether the investigation that Softswiss is conducting is about your case or they check just the game on which you won.
In my opinion, this is about the game itself, not your case. If so, even if Softswiss finishes its investigation and determines that the game is okay, it still doesn't mean LTC Casino will want to pay you anything.
The decision is yours, but in my opinion you should be preparing now for a more difficult option, i.e. legal way.

[PaperWallet]

The questions arise:

1) At which specific date did you first get suspicious?

2) At which specific date did you remove all Felix games?

3) If the official letter from Felix is dated 26th January 2022 yet the OP first deposited and first won funds before that letter was even published, why are you mentioning the Felix vulnerability? At which specific date did you seize the funds owed to the OP?

Do you know that Wazdan and Felix are different providers? Felix was returned to the casino after they confirmed their fault. Wazdan was removed right after OP won his jackpots.

How many other winners have had their funds seized and not returned to them as a result of your claims of cheating?

Not any. Not counting that proved Felix gaming cheater (here is a thread on the forum.

What is the largest payout your casino has made? Was it made without issues where the winner was accused of fraud before being found innocent and having the funds returned?

Not sure about the largest but I remember at least several 100-150k euros winnings last year. No any problems, they were withdrawn according to the limits successfully.

Hello @LTC Casino,
First of all, to make it clear, I think operators are responsible for the games they provide and you should be paying Bambolina in no time, no doubt about it.

That being said, I will translate this to you for you to avoid trouble in future. Have you seen JollyGood avatar? it says "available". It's time for you to do signature campaigns! You'd have avoided being labelled as scammers on this forum. Now it's too late for this case, but for next time maybe it's a lesson.

I've had a similar but much more simple case with FortuneJack (since only 4 bets were involved), 120k usd scam, yet the same "neutral" people who voted here with an ongoing investigation refuse to vote on my case with a final decision of not to honour bets. See the point? It's time for your promotional team to do a meeting on whether it's worth it or not to start a signature campaign on this forum.

Sorry Bambolina I had to say this, still somewhat connected to what's being said here.

[bambolina]

The questions arise:

1) At which specific date did you first get suspicious?

2) At which specific date did you remove all Felix games?

3) If the official letter from Felix is dated 26th January 2022 yet the OP first deposited and first won funds before that letter was even published, why are you mentioning the Felix vulnerability? At which specific date did you seize the funds owed to the OP?

Do you know that Wazdan and Felix are different providers? Felix was returned to the casino after they confirmed their fault. Wazdan was removed right after OP won his jackpots.

How many other winners have had their funds seized and not returned to them as a result of your claims of cheating?

Not any. Not counting that proved Felix gaming cheater (here is a thread on the forum.

What is the largest payout your casino has made? Was it made without issues where the winner was accused of fraud before being found innocent and having the funds returned?

Not sure about the largest but I remember at least several 100-150k euros winnings last year. No any problems, they were withdrawn according to the limits successfully.

Hello @LTC Casino,
First of all, to make it clear, I think operators are responsible for the games they provide and you should be paying Bambolina in no time, no doubt about it.

That being said, I will translate this to you for you to avoid trouble in future. Have you seen JollyGood avatar? it says "available". It's time for you to do signature campaigns! You'd have avoided being labelled as scammers on this forum. Now it's too late for this case, but for next time maybe it's a lesson.

I've had a similar but much more simple case with FortuneJack (since only 4 bets were involved), 120k usd scam, yet the same "neutral" people who voted here with an ongoing investigation refuse to vote on my case with a final decision of not to honour bets. See the point? It's time for your promotional team to do a meeting on whether it's worth it or not to start a signature campaign on this forum.

Sorry Bambolina I had to say this, still somewhat connected to what's being said here.

I'm  not sure suggesting to a casino to starr a signature campaign while they literally expired their t&c conditions  and still not sign of payment is healthy for the  community as ltc casino must be prove they are not scammers..

I will be more than happy ro remove the scam accusation and ask the member who supported my flag to remove the flag..
Their 3 months investigation under their t&c has now expired.
Ltc  casino as per usual ignores me, ignores  everyone in bitcointalk community.

@ltccasino are u gonna reply and update us all?

[Pmalek]

If you want to contact SoftSwiss and check if LTC Casino has indeed requested them to carry out an investigation, you can do that through this online form:
https://www.softswiss.com/contact-us/

Please try to sound professional. Short and to the point, and avoid unnecessary information.
You might even want to link your threads in Casino Guru and this scam accusation.

At the end of the page, there is also an email and a few social media sites of SoftSwiss.

[bambolina]

If you want to contact SoftSwiss and check if LTC Casino has indeed requested them to carry out an investigation, you can do that through this online form:
https://www.softswiss.com/contact-us/

Please try to sound professional. Short and to the point, and avoid unnecessary information.
You might even want to link your threads in Casino Guru and this scam accusation.

At the end of the page, there is also an email and a few social media sites of SoftSwiss.

Thanks for the link.i have sent an email to two different people that work for softwiss and they haven't  replied.

Casino guru has extended  extra 10 days eventough their 3 months t&c has now expired.
Apparently  I look suspicious  trying  to push to get the matter to be solved ASAP. As I didn't  wait long enough.
The irony of it all.
Casino  guru have asked for updates but of course not akwoldgement back from the  casino as usual. Ghosting is what are the best at.
Softwiss will have to come clean  and clearify  if they are involved  with this  casino and if they are actually investigating.
They started  a while ago accordingly to ltc casino rep. I have my doubts tbh ,lost total faith in this people.
Yet no updates.


I have tired to reach softwiss  rep in CM but he hasn't replied to me either  which I find it peculiar  if they are involved and more if they are not.

[maestro20]

I will supplement the post with the fact that the owner Andrey TTR, in addition to this casino, has several more projects.
TTR casino
Surf Casino
DLX casino

It is interesting how SoftSwiss provides its services to this casino, because it does not have a license. I wonder if providers know about this?)

[Slow death]

I will be more than happy ro remove the scam accusation and ask the member who supported my flag to remove the flag..

I'll speak for myself, I think it's cruel and very wrong to make someone stay 3 months, make a post on a forum asking for what they're entitled to and the casino keep making meaningless excuses. I'm not a programmer, but following a very simple logic:

These companies that are investigating or that investigated don't need to take even a week to verify if you cheated or not, I say that because other casinos have the same game you played and I'm not seeing complaints, so why would it take more than 7 days to investigate ? It doesn't make sense... I don't believe that these companies that investigate have thousands of cases to say they don't have time and that's why your case should take time to investigate.

so even if your case is solved, i will not remove the feedback, i will change it to neutral only... it is shameful and regretful what this casino is doing, i do not advise people to use this casino even if they solve your case

[Pmalek]

Apparently  I look suspicious  trying  to push to get the matter to be solved ASAP. As I didn't  wait long enough.
The irony of it all.

To be fair bambolina, you did push a lot in the beginning as well. As soon as the thread was created, you posted in it multiple times daily to get people's attention. That also caused suspicious and most people probably didn't believe you. Presenting your case properly is very important.

LTC Casino's first reply looked very professional and I thought they were telling the truth. They promised to release proof that you played constantly for 16 hours with not a second of a break in between the rounds. But that was obviously all made up and the data was never shown to anyone. They have shown no proof that they have gotten SoftSwiss involved either. Apparently, we should just believe them since their list of lies and broken promises wasn't long already.   

[bambolina]

Apparently  I look suspicious  trying  to push to get the matter to be solved ASAP. As I didn't  wait long enough.
The irony of it all.

To be fair bambolina, you did push a lot in the beginning as well. As soon as the thread was created, you posted in it multiple times daily to get people's attention. That also caused suspicious and most people probably didn't believe you. Presenting your case properly is very important.

LTC Casino's first reply looked very professional and I thought they were telling the truth. They promised to release proof that you played constantly for 16 hours with not a second of a break in between the rounds. But that was obviously all made up and the data was never shown to anyone. They have shown no proof that they have gotten SoftSwiss involved either. Apparently, we should just believe them since their list of lies and broken promises wasn't long already.    

When I wrote here in the forum a week had past that I actually  won and the casino totally  neglected  my emails. I know I did not cheat so I was really strong about it. If the casino initially akwnodleged  me it would have gone very differently at first at least.I found it peculiar that a person wins a large sum and the casino ignores you ,especially after blocking your account and not giving explanation.
When they lied about me playing for 16 hours with not a second breaks in between rounds made me ever  more suspicious as I knew that wasn't true and casino guru have comfirmed it as wadzan. The casino replies were of course more collected and professional ( Probably not the first time doing such a thing) ,me I was emotional and upset.

It has been now 3 months and they haven't got the 3 months t&c excuse anymore, and I toodoubt softwiss is even involved  as if they were the would have found something by now.
They Probably didn't  and perhaps ltc casino doing to softwiss what get did to wadzan? The silence on their behalf  is chilling and  just reaffirms  my initial.feeling  that I was scammed.

[orio112]

There are 2 videos claiming that the casino owner is a scammer, but they are in Russian. If someone could translate, then maybe it would help your case?
https://youtu.be/9B82cyIYTww
https://youtu.be/MkNnSvbv1y8

[orio112]

Also can you answer questions on TheGamblingCommunity? Like why do all your screenshots from the first post use remote control?

[bambolina]

Also can you answer questions on TheGamblingCommunity? Like why do all your screenshots from the first post use remote control?

what u mean by remote control?
thanks for sharing the videos but i don't  speak Russian so unless someone in the forum does and kindly helps out with the translation is going  to be an hard call.
i can try to share the videos in TGC as the last  ceo post video was traslated by one of the  OP in the forums.


Btw i just read Ltc casino  owner  replies in the gambling community  forum.
Same  lies over and over and he stated he won't  pay me a cent!
He did not even  mentioned Softwiss, probably another  lie to keep casino guru  sweet and extended their score  high.

I truly  wandered  how involved  is Softwiss  on all this as  they never reply to my emails,and for the record I simplyasked them to comfirm if they are investigating  as Andrey TTR has stated.

This guy keeps lying and pretend to be the honest ,yet he has now breached his own t&c  and  refusing  to pay my winnings  without a shred of evidence  is simply confirming is a thieve and a scammer.

Hopefully  some Russian speaker will  be able to translate  what the videos u shared says.
But nothing  surprises me anymore from this crypto swindler.

The amount of lies has written in TGC makes one doubt if is actually  sound.

[Slow death]

Also can you answer questions on TheGamblingCommunity? Like why do all your screenshots from the first post use remote control?

what u mean by remote control?
thanks for sharing the videos but i don't  speak Russian so unless someone in the forum does and kindly helps out with the translation is going  to be an hard call.
i can try to share the videos in TGC as the last  ceo post video was traslated by one of the  OP in the forums.


Btw i just read Ltc casino  owner  replies in the gambling community  forum.
Same  lies over and over and he stated he won't  pay me a cent!
He did not even  mentioned Softwiss, probably another  lie to keep casino guru  sweet and extended their score  high.

I truly  wandered  how involved  is Softwiss  on all this as  they never reply to my emails,and for the record I simplyasked them to comfirm if they are investigating  as Andrey TTR has stated.

This guy keeps lying and pretend to be the honest ,yet he has now breached his own t&c  and  refusing  to pay my winnings  without a shred of evidence  is simply confirming is a thieve and a scammer.

Hopefully  some Russian speaker will  be able to translate  what the videos u shared says.
But nothing  surprises me anymore from this crypto swindler.

The amount of lies has written in TGC makes one doubt if is actually  sound.

1 - you can ask someone from the russian section to translate

2 - it is obvious that all these arguments they are giving are precisely for not paying you or else they don't have the money to pay you and they are trying to buy time to get money to pay you, so think that from now on you have to go to the police and the courts, they are the only ones who can help you in this case, hand over everything you have on them to the police.

[bambolina]

Also can you answer questions on TheGamblingCommunity? Like why do all your screenshots from the first post use remote control?

what u mean by remote control?
thanks for sharing the videos but i don't  speak Russian so unless someone in the forum does and kindly helps out with the translation is going  to be an hard call.
i can try to share the videos in TGC as the last  ceo post video was traslated by one of the  OP in the forums.


Btw i just read Ltc casino  owner  replies in the gambling community  forum.
Same  lies over and over and he stated he won't  pay me a cent!
He did not even  mentioned Softwiss, probably another  lie to keep casino guru  sweet and extended their score  high.

I truly  wandered  how involved  is Softwiss  on all this as  they never reply to my emails,and for the record I simplyasked them to comfirm if they are investigating  as Andrey TTR has stated.

This guy keeps lying and pretend to be the honest ,yet he has now breached his own t&c  and  refusing  to pay my winnings  without a shred of evidence  is simply confirming is a thieve and a scammer.

Hopefully  some Russian speaker will  be able to translate  what the videos u shared says.
But nothing  surprises me anymore from this crypto swindler.

The amount of lies has written in TGC makes one doubt if is actually  sound.

1 - you can ask someone from the russian section to translate

2 - it is obvious that all these arguments they are giving are precisely for not paying you or else they don't have the money to pay you and they are trying to buy time to get money to pay you, so think that from now on you have to go to the police and the courts, they are the only ones who can help you in this case, hand over everything you have on them to the police.

Will do that thank you.

Its cristal clear  He's  lying though  his teeth now.  If u have a chance  check  the owner himself  has reply in the gambling community  forum. Same lies and nothing  new,yet not one shred of evidence, not even for softswiss.

I'm waiting for casino guru to close the case, ill be handling my laptop and all I have to the police  and get a lawyer,happy to  give my winning away to see  this impostor paying legally.

I would have settled  for less money if he admired  he was broke but I'm  not going to stop at nothing  as he accused me of cheating when I didn't.  Wonder how many people  he scammed before me and they let it go because  they just gave up.
He tried to ruin  wadzan reputation publicly, who does  that!!!  He calls everyone a scammer except himself.


 

[Slow death]

Also can you answer questions on TheGamblingCommunity? Like why do all your screenshots from the first post use remote control?

what u mean by remote control?
thanks for sharing the videos but i don't  speak Russian so unless someone in the forum does and kindly helps out with the translation is going  to be an hard call.
i can try to share the videos in TGC as the last  ceo post video was traslated by one of the  OP in the forums.


Btw i just read Ltc casino  owner  replies in the gambling community  forum.
Same  lies over and over and he stated he won't  pay me a cent!
He did not even  mentioned Softwiss, probably another  lie to keep casino guru  sweet and extended their score  high.

I truly  wandered  how involved  is Softwiss  on all this as  they never reply to my emails,and for the record I simplyasked them to comfirm if they are investigating  as Andrey TTR has stated.

This guy keeps lying and pretend to be the honest ,yet he has now breached his own t&c  and  refusing  to pay my winnings  without a shred of evidence  is simply confirming is a thieve and a scammer.

Hopefully  some Russian speaker will  be able to translate  what the videos u shared says.
But nothing  surprises me anymore from this crypto swindler.

The amount of lies has written in TGC makes one doubt if is actually  sound.

1 - you can ask someone from the russian section to translate

2 - it is obvious that all these arguments they are giving are precisely for not paying you or else they don't have the money to pay you and they are trying to buy time to get money to pay you, so think that from now on you have to go to the police and the courts, they are the only ones who can help you in this case, hand over everything you have on them to the police.

Will do that thank you.

Its cristal clear  He's  lying though  his teeth now.  If u have a chance  check  the owner himself  has reply in the gambling community  forum. Same lies and nothing  new,yet not one shred of evidence, not even for softswiss.

I'm waiting for casino guru to close the case, ill be handling my laptop and all I have to the police  and get a lawyer,happy to  give my winning away to see  this impostor paying legally.

I would have settled  for less money if he admired  he was broke but I'm  not going to stop at nothing  as he accused me of cheating when I didn't.  Wonder how many people  he scammed before me and they let it go because  they just gave up.
He tried to ruin  wadzan reputation publicly, who does  that!!!  He calls everyone a scammer except himself.


 

if this casino had money they would have paid you a long time ago, they wouldn't be prolonging this case and destroying their image. any person who has a business that same business can give him high profits and that person wants to have and maintain a good reputation so that person would never risk destroying his reputation by not paying a low amount to a customer, that's why It's clear they don't have the money to pay you. I would like to know how much money are they paying for softswiss to investigate? if they are paying then how long did they ask softswiss to finish the investigation? he doesn't say anything about it. contact the police