How can a new sportsbook gain trust?

[Tellek Garing]

I don't get the point of reputation you are talking about because I understand two aspects that is most considered, e.g building the site probability system and also the interaction of the admin with the community and how their handle issues.

If a gambling site can achieve these two reputation areas then it will become easy for the casino to blossom in the market and keep building up.

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[Jawhead999]

It's better if you just focus and be honest about your sportsbook rather than ask someone how to gain a trust. If your sportsbook are good, have a good odds, contest, honest and very responsible to solve an issue, I don't think anyone will avoid your sites.

[dunfida]

I don't get the point of reputation you are talking about because I understand two aspects that is most considered, e.g building the site probability system and also the interaction of the admin with the community and how their handle issues.

If a gambling site can achieve these two reputation areas then it will become easy for the casino to blossom in the market and keep building up.

Achieving such state or acquiring those things wont really be that simple but sticking with the basics on how a business should be run in terms or aspect of support and services given then it would really be having that
chance but of course it would really be depending on the product that you are offering or games and this is where your performance will really be determined by the public whether its a worthy
one or some trash in the market.So getting trust isnt something simple.

[Silberman]

Trust is something that takes a long time to get in this world. It can take months to gain trust from players, but it can also be completely gone within days. On the forum it is useful for people to give their opinion about the reputation of a site, it is very useful. Being active on the forum and paying players is the best way to keep your reputation high.

A site that has a lot of promotions will make the community more engaged with the site, and with good support, that is a combination for a successful gambling site. Our community here loves a legit gambling site, and once a gambling site already gets the gambler's support, expect that money will be flowing, however, good communication has to be maintained and reputation can easily be ruined as well.

I'm seen some gambling sites here that started well but ended up getting bad reputation from the community, resulting the representative to leave the forum which they failed to realize it's a big market forum.

That is quite common, after all what differentiates those which achieve great performances and those that do not is their consistency, it is easy to give a good first impression to the community, but unless the casino is absolutely committed to give the best customer support they can to the community then eventually they are going to take actions against it and that is when they are going to face the trust and the flag system, and once they understand that their money and size does not matter at all and they have to be in the right to avoid the negative trust that is coming their way they will leave the forum to never return.

[panjul07]

It's better if you just focus and be honest about your sportsbook rather than ask someone how to gain a trust. If your sportsbook are good, have a good odds, contest, honest and very responsible to solve an issue, I don't think anyone will avoid your sites.

Exactly, reputation/trust will be given by his players later once they players feel that the site is reliable enough.
As long as he serves players well, reputation/trust will come.
First thing he can do is to observe about reputable sites, how they serve their players and how they operate the site.

[notblox1]

Sportsbook can't gain trust of customers easy and it needs time, maybe years for people to get familiar with some betting websites.
We have in bitcointalk forum some good examples like Sportsbet, Fortunejack or Roobet that created good reputation, and they are very active in forum.
This is the right path that is giving good results for everyone.

[TribalBob]

I think it will take time to gain the trust of fans if the marketing performance is good and the approach is also good the sportsbook will be known to the public and will be used by its users
and remember you must have a license for your product so that something doesn't happen the next day

[paxmao]

Trust is something that takes a long time to get in this world. It can take months to gain trust from players, but it can also be completely gone within days. On the forum it is useful for people to give their opinion about the reputation of a site, it is very useful. Being active on the forum and paying players is the best way to keep your reputation high.

A site that has a lot of promotions will make the community more engaged with the site, and with good support, that is a combination for a successful gambling site. Our community here loves a legit gambling site, and once a gambling site already gets the gambler's support, expect that money will be flowing, however, good communication has to be maintained and reputation can easily be ruined as well.

I'm seen some gambling sites here that started well but ended up getting bad reputation from the community, resulting the representative to leave the forum which they failed to realize it's a big market forum.

That is quite common, after all what differentiates those which achieve great performances and those that do not is their consistency, it is easy to give a good first impression to the community, but unless the casino is absolutely committed to give the best customer support they can to the community then eventually they are going to take actions against it and that is when they are going to face the trust and the flag system, and once they understand that their money and size does not matter at all and they have to be in the right to avoid the negative trust that is coming their way they will leave the forum to never return.

The community should be a great help and you would want to use methods that can take advantage of that. A bonus for making a honest comment of your experience in the site can help spread the word, as well as referral schemes and other methods to promote by "word of mouth", just adapted to the current technologies. I tend to trust what my friend recommend in that sense.

[LodisMcguire]

Just like what everyone here said,step by step.Not one site will become popular overnight except they invested a ot of money into the site first and with a lot of exposure to potential player.
Observe how other reputable site running their system,you can take one or to trick from them to make your own site popullar.Be sure to be transparent and not dissapoint your customer.

[sunsilk]

I think it will take time to gain the trust of fans if the marketing performance is good and the approach is also good the sportsbook will be known to the public and will be used by its users
and remember you must have a license for your product so that something doesn't happen the next day

It is why the role of the marketing managers is vital. They're the ones that will be the first to be trusted by their customers and the community that they're known of.

And then if they're trusting the sportsbook and they're working with them, that's easier for the casino to be known because there's someone behind them that's ready to back them up risking and betting their reputation for them.

[d3nz]

First of all, they should have service support that can reply to the queries of the new player and investor, having a good reputation will take time but it can be earned by providing satisfaction to the player when navigating the website and handling issues and also the security of the assets.

I think that every sportsbook should have insurance of funds in case of a hack or something else that can happen.

[Wakate]

It's better if you just focus and be honest about your sportsbook rather than ask someone how to gain a trust. If your sportsbook are good, have a good odds, contest, honest and very responsible to solve an issue, I don't think anyone will avoid your sites.

Being honest is a thing that will make more gamblers to bet on your sportbook and through that, you can gain honesty that will make your platform more interesting with better reputation. Gamblers are always careful about new gambling platform because of the risk that is attached to it. New platform can easily gain trust based on what they offer and lure users through bonuses and other benefits in order to run away with gamblers money. Gamblers are very careful these days to avoid unnecessary loses.

[BitcoinPanther]

Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

Trust isn't earned in one day.  It is gain through daily transparent and diligent services.  You do not need to rush things, it will build up as  long as you are doing an honest business.  Hiring reputable personalities may help but at the end of the day it is the sportsbook performance that will dictate if they are trusted or not.

[Peanutswar]

Just build your way up and soon you will be trusted by many when you finally show it to people that the sportsbook can be trusted. Building up good reputation could also help the sportsbook gain the people's trust faster. Starting a promotion like a signature campaign for example and another promotion for the gamblers in the site. Responsive customer support would also bring a good impression to the gamblers if ever they experience an issue.

Mostly it's all depends on the quality of the product and services given by the gambling platform supporting a sportsbook that way the players or the members already make a good kind of review and suggestion with the platform if the management will listen to the communities suggestion. in my base option a trusted sportsbook platform has a good and fast support at the same time is they make a lot of bonus and fast transactions for the game ends and deposit and withdrawals.

[MMysterious]

In my country the most popular and used sportsbooks have agents. The agents are also doing many marketing strategies to gather many referrals. Somewhat similar to referrals in crypto sportsbook. Popular people in communities and even known personalities like actors and actresses, athletes, models and gamers are made master agents. Once the common people will see them promoting particular sportsbooks it will come into their minds as reliable and trusted.       

[Smartprofit]

In my opinion, the most important thing is honesty and openness. 

Representatives of the bookmaker's office must constantly conduct a dialogue with users and customers.  It is necessary to promptly inform about your plans, talk about current activities, respond to criticism, and admit mistakes. 

The client will forgive the bookmaker for any mistake if it is promptly recognized and corrected. 

Feedback from users will allow the bookmaker to improve its activities and become better.

[Hamphser]

Just build your way up and soon you will be trusted by many when you finally show it to people that the sportsbook can be trusted. Building up good reputation could also help the sportsbook gain the people's trust faster. Starting a promotion like a signature campaign for example and another promotion for the gamblers in the site. Responsive customer support would also bring a good impression to the gamblers if ever they experience an issue.

Mostly it's all depends on the quality of the product and services given by the gambling platform supporting a sportsbook that way the players or the members already make a good kind of review and suggestion with the platform if the management will listen to the communities suggestion. in my base option a trusted sportsbook platform has a good and fast support at the same time is they make a lot of bonus and fast transactions for the game ends and deposit and withdrawals.

Quality does matter and if the community won't able to see such quality in terms of giving good service then it would really be resulting into rejection or being getting ignored because people won't really be that interested into something which haven't able to meet their preferences or expectations.

Getting trust specially for a new service or platform isn't something simple because it would be depending or composed of different factor's which you do need to meet up so that you would get such recognition.

[Renampun]

...

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

no matter how perfect the product you make, as long as you can't market it then it will be useless...

if you want to make a sportsbook famous (just appeared) then the most important thing you do is marketing, never be stingy with marketing costs at the beginning because it is important. you can try by holding a campaign or contest on this forum or try something else.

[AmoreJaz]

...

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

no matter how perfect the product you make, as long as you can't market it then it will be useless...

if you want to make a sportsbook famous (just appeared) then the most important thing you do is marketing, never be stingy with marketing costs at the beginning because it is important. you can try by holding a campaign or contest on this forum or try something else.

if they can't afford spending large money in marketing, they can still earn credibility thru time. it may be long and hard, but these players once you get their trust, they will be your loyal players. the reputation of the casino or bookie is not earned overnight. so that's fine if they won't run high-reward events. but at the beginning, at least hold some small events or bonus program. it doesn't need to be expensive reward. this is just to attract potential players. and for me, it is better to run bug bounty program rather than promotional activity. this bug bounty will further help improve the site itself and it will show that the site is sincere in giving good services to the players.

[Oilacris]

...

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

no matter how perfect the product you make, as long as you can't market it then it will be useless...

if you want to make a sportsbook famous (just appeared) then the most important thing you do is marketing, never be stingy with marketing costs at the beginning because it is important. you can try by holding a campaign or contest on this forum or try something else.

if they can't afford spending large money in marketing, they can still earn credibility thru time. it may be long and hard, but these players once you get their trust, they will be your loyal players. the reputation of the casino or bookie is not earned overnight. so that's fine if they won't run high-reward events. but at the beginning, at least hold some small events or bonus program. it doesn't need to be expensive reward. this is just to attract potential players. and for me, it is better to run bug bounty program rather than promotional activity. this bug bounty will further help improve the site itself and it will show that the site is sincere in giving good services to the players.

Whenever you do build a business then always consider on allocating budget for marketing because it would really be that crucial in your business success and relevance in the market and as considered out that competition is really high then you should really make yourself at least aggressive when it comes to this.

It worth the try on something which should really be default on any business.Exposure is a must thing to be considered.