How can a new sportsbook gain trust?

[davis196]

The only way to build trust is to have actual social proof of your trustworthiness.
Ask people to signup and use your sportsbook in exchange of an honest review. Post the reviews on your website or on social media.
Create accounts on websites like Trustpilot and encourage more users to leave reviews about your website. If anyone leave a negative review, just talk with him and solve the problem.
Being trustworthy means 2 things:
1.Keeping your promises.
2.Providing great customer support service and solving all the issues your customers might have in a timely manner.

Good luck with your project, OP.I expect you to make an announcement thread in the gambling forum, so we could see your sportsbook website.

[1714761295]

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[1714761295]

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[1714761295]

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[Taskford]

If you have been in a sportsbook environment in 10 years you must have had a lot of experience with users complaining through your site, now it is up to you to project that these complaints will no longer surface, I think the most important thing is how to get users to need your site rather than competitors who other.

Yes, that's correct. He should have learned a lot and has experience with how and what sports betting sites and casino sites should do to gain the trust of their users. Moreover, with the experience of working in the gambling business for 10 years, he has given him a lot about the ins and outs of the gambling business, and what he does. to do and not to do. But it's true that lately licensing and KYC issues have started to appear along with government regulations so maybe he wants to know how to deal with them.

The issue of KYC must be considered by the casino and not burden its users so that they can feel at home playing there. But some casinos use strict rules for KYC and some don't ask for KYC at all but with restrictions.

Many reputable sportsbook to follow and they should learn from them because they are open with their methods done here. Their thread is easy to check so best to look up their thread then follow what certain promotions and marketing done as well as how they handle the issues towards since if this will be applied by new sportsbook maker then most provably they can little by little trust from gamblers who can try their services offered.

In KYC matters maybe the new sportsbook maker should consider first the sentiment of their gamblers since if their costumers will not like what they implement for sure it will give negative effect to their business.

[mak013]

It depends on different things and for different gamblers different things matter. First of all you need to work without problems and show good results in troubleshooting. Also you need a thread with feedback from the gamblers.

Promotion campaigns are sort of advertisement and can not be considered as what you can think of their trust level. A scam casino or exchange can run very attractive, well-paid campaigns but later they can make scam exit.

You`re right, but this is the way to get new gamblers faster and to get feedback. New casino without promotion can`t get trust - no one know about it, no one gamble their. And the bounty manager name can add trust to. If he is trusted, he usually do research and don`t want to work with scam. So i think that it is a part of getting trust too.

[Rating Place]

Payouts without delay is what is needed to gain trust. The rest can be used to set up a scam. KYC is a detriment to us players. It's a hassle not needed.

[OgNasty]

Personally, I think more casinos should "prove" their reserves.  If I saw that a casino was publicly showing they had X amount of BTC backing up their operation, that would do a lot for building trust.  Additionally, having actually provably fair games instead of relying on a gaming provider to be honest does a lot as well.  Quick processing of withdrawals and attention to the community also help.

[wildan88]

These kinds of things are also difficult, you don't get trust from players just like that. And you always have players with whom a casino will have a certain problem, which can also make it difficult to gain trust. Trust is a broad concept. On the forum it is good to share the findings and experiences with each other in any case. Almost all crypto-related sites are connected to the forum.

[michellee]

Payouts without delay is what is needed to gain trust. The rest can be used to set up a scam. KYC is a detriment to us players. It's a hassle not needed.

Maybe it needs to be added by providing good service and having a support system that can provide answers or solutions to problems faced by users. That can certainly increase the credibility and trust of users to continue using the casino because they can get comfortable playing gambling.

Today, many casinos have realized this and are constantly trying to provide the best to users. Casinos don't want to lose users and the potential profits that casinos can make.

[Desmong]

You need to be very careful when it comes to new sport book, there are different kind of scam out there that can be enticing but at the end can be frustrating and deceitful. You need to calm down and run a good research on such sport book before using it for real gambling. Fund is hard to get this days and it is very easy to lose it. Don't be lured by bonuses and features you see. Do your research and get a conclusion.

[Vaskiy]

If the gambling platform is already running an online casino, based on the trust generated the site can go for an  addition of sportsbook. Almost every gambling platform is doing in such a way. Directly getting into sportsbook needs more unique plans to reach the common users. Addition of unpopular matches will get added users, because there are people who spend on regional leagues than popular ones.

Support team and guidance is important. If a person have picked an odd day before the match and if he request for an odd change before the match. The support team should be ready to do it for the user. Maybe this is little complicated to do from the support end, but it'll gain the trust of the user.

[LUCKMCFLY]

For me it is basic, if they comply with the basic functions such as being very clear about the Deposit processes and especially the Withdrawal of Funds, it is enough to start, when the casinos give the bonuses with their respective wager, it is necessary that they comply with them so that it does not generate any kind of inconvenience for users, I think that when a user tries to withdraw their earnings after having won something due to a bonus and fulfills all the conditions and it is not possible, it is already an indication of a lot of inconvenience, I think that these things are very delicate, the main thing is that a casino when it starts fulfills what it promises.

[tranthidung]

You`re right, but this is the way to get new gamblers faster and to get feedback. New casino without promotion can`t get trust - no one know about it, no one gamble their

No platform is perfect at a birthday or in early stage. So feedback is important and the approach to adjust platform from comprehensive and constructive feedback is important for a platform reputation and growth.

And the bounty manager name can add trust to. If he is trusted, he usually do research and don`t want to work with scam. So i think that it is a part of getting trust too.

It can be true or untrue. As a bounty manager, the one should do their own research in order to avoid scam project. Anyway, you can not put your capital in one platform just because of your trust on a bounty manager. Do your own due diligent research.

For me it is basic, if they comply with the basic functions such as being very clear about the Deposit processes and especially the Withdrawal of Funds, it is enough to start, when the casinos give the bonuses with their respective wager, it is necessary that they comply with them so that it does not generate any kind of inconvenience for users, I think that when a user tries to withdraw their earnings after having won something due to a bonus and fulfills all the conditions and it is not possible, it is already an indication of a lot of inconvenience, I think that these things are very delicate, the main thing is that a casino when it starts fulfills what it promises.

Terms of Service must be clear but the mechanism for dispute, scam accusation resolving is more important. It is a very good indirect way for a casino to protect their reputation. If they build up good reputation, they will increase their customer population. Consequently, more income for the casino in long run.

It is more harmful to scam one gambler rather than operate your casino for years.

[maydna]

Many reputable sportsbook to follow and they should learn from them because they are open with their methods done here. Their thread is easy to check so best to look up their thread then follow what certain promotions and marketing done as well as how they handle the issues towards since if this will be applied by new sportsbook maker then most provably they can little by little trust from gamblers who can try their services offered.

In KYC matters maybe the new sportsbook maker should consider first the sentiment of their gamblers since if their costumers will not like what they implement for sure it will give negative effect to their business.

I agree with you. By learning from here, they will be able to gain valuable experience that can be useful for them when they choose the sportsbook here. But with the experience he has, I think he can get or know the sportsbooks on this forum so he doesn't have to worry about scamming problems or anything else.

For KYC, hopefully, the sportsbook can understand that crypto gamblers don't want KYC implementation, let alone strict KYC. If the sportsbook can accept this and not apply KYC, I think many gamblers will use the site to bet.

[cryptocreap]

I think the best way to gain trust is to simply be fair with bettors. That's how they can start working and gaining more players.

[peter0425]

It is your company , it is your rules and it is your strategy  as we can only Give you hints but the operation will be from your end so best to listen about what others shared here and try to impose as all of the advises given.

But the main Idea is for you to earn trust? is NEVER SEEK FOR TRUST , Instead let players and gamblers give this to you by how?

1- Have a Functional Support.

2- Have More funds to start a Sportsbook.

3- Use only Legit Game Provider .

4- Never become greedy about the winnings of the players instead Give it all to them as this will prove your trust worthiness .

[Lakai01]

I think you've gotten enough feedback now on actions you can take yourself.
However, I think the most important point for me is missing (but admittedly I have not read all the feedback): Time.

Trust only builds up over time. The longer your service is online and the more users could use the platform without any problems, the more the word gets around. That's also the downside of trust: one bad action and you can undo years of work.

[mak013]

You`re right, but this is the way to get new gamblers faster and to get feedback. New casino without promotion can`t get trust - no one know about it, no one gamble their

No platform is perfect at a birthday or in early stage. So feedback is important and the approach to adjust platform from comprehensive and constructive feedback is important for a platform reputation and growth.

Of course it is so. But when the gambler see how the casino works with problem situation he can increase or decrease his trust to the casino. Also it shows not only the support work, but also shows how the devs works with the problems

And the bounty manager name can add trust to. If he is trusted, he usually do research and don`t want to work with scam. So i think that it is a part of getting trust too.

It can be true or untrue. As a bounty manager, the one should do their own research in order to avoid scam project. Anyway, you can not put your capital in one platform just because of your trust on a bounty manager. Do your own due diligent research.

Yes, everybody have to DYOR but the thread is about how to gain trust - and choosing a trusted bounty manager can increase it too.

[btc78]

Payouts without delay is what is needed to gain trust. The rest can be used to set up a scam. KYC is a detriment to us players. It's a hassle not needed.

+1 in this , it is indeed the withdrawal that must be instant or at least hours delay is tolerable , because when we deposit , it is almost instant but when withdrawal of winning starts , sometimes we experience these issues.


and of course , that BS KYC that they are not asking when we are depositing but when withdraw comes? they will implement this set up.

I think the best way to gain trust is to simply be fair with bettors. That's how they can start working and gaining more players.

and this takes time , and this cannot be happen overnight  as they must let people prove this to other gamblers and not by just saying good words but un actual gambling instead .

[worle1bm]

Whenever you are new to the market the basic step is to have the attention of customers that are willing to play around on your sportsbook and for that you need to have promotions like giveaways or some bounty/signature campaign on the forum with proper ANN thread if we speak about forum promotion specifically.The business have to be legit and develop new things in market to gain more customers and with time you will gain trust of the people so these are some ways rest you will have to develop your strategies.

[Mauser]

Trust needs to build up overtime, it's very hard for a new company in the gambling world to receive a lot of trust. The best way to build up a trustworthy business is by having your customer spreading their experience. If you have friends who are happy with a sports book and recommend it to you, then you will tryst them much more than any advertising. It's important to have positive reviews online, you could offer some free bets if existing customers promote your sportsbook. Trust is after capital the most important commodity. It's very hard to buildup and if you lose it once it's almost impossible to get back. One important thing to be trustworthy is to have a good support team. If your team answers inquires quickly and solves issues before they come to big, it's good for the reputation. Customers who feel ignored by the customer support team cold write negative reviews online, what could make your sports book less trustworthy.

[stomachgrowls]

Whenever you are new to the market the basic step is to have the attention of customers that are willing to play around on your sportsbook and for that you need to have promotions like giveaways or some bounty/signature campaign on the forum with proper ANN thread if we speak about forum promotion specifically.The business have to be legit and develop new things in market to gain more customers and with time you will gain trust of the people so these are some ways rest you will have to develop your strategies.

Getting trust into the community is something the hardest part but as a businessowner then sticking out with the basic principle of a business will really be your path to take and following out on what

a business should really be doing in speaking of those common aspect which do includes out marketing and functionality and giving off best service into the community.
Doing all things with full transparency and being reactive on whatever complaints or suggestion that you would really be able to get.