⛔KEEP OUT from trustdice.win❗❗❗

[Coinbox1]

Again, we apologize and we should have noticed this post earlier, and we will try to keep a close eye on Bitcointalk forums. In the meanwhile, we await response from the OP so we can investigate the issue.

it doesn't really matter if you didn't notice this thread sooner or later, what matters is that you are taking action about the issue OP's experience. anyway, the OP was online yesterday. sorry for the questions but has the responded to your PM? is there an update on the issue? has he received his funds?

Hey Just to keep you all posted, we have yet to hear back from the OP.

[dimonstration]

Again, we apologize and we should have noticed this post earlier, and we will try to keep a close eye on Bitcointalk forums. In the meanwhile, we await response from the OP so we can investigate the issue.

it doesn't really matter if you didn't notice this thread sooner or later, what matters is that you are taking action about the issue OP's experience. anyway, the OP was online yesterday. sorry for the questions but has the responded to your PM? is there an update on the issue? has he received his funds?

Hey Just to keep you all posted, we have yet to hear back from the OP.

Good to hear that you will be focusing on answering the accusation thread here but this kind of thread should be invalid since there's no proof about the issue he is talking about. Expect that you will encounter this kind of thread in the future that is more on spam accusations so make sure that you just answer on the proper issue thread and not like this one. Some user is just posting here for the signature campaign post quota and not that they care about this. This topic should be move on reputation board and you should answer only concerns that post there with valid proof and not just like this one.

Good luck with your business here!

[Sensetive03]

i will update in 24 hour

[btc78]

They keep procrastinating by making excuses. I can't get money for 42 hour.

 they have no justifications. The amount I will withdraw is 200 dollars

If i remember it right? there are several thread in the past about trust dice though there are some result about paying the claims? yet this is something that  Trust Dice must be taken into consideration .

and try to prevent from playing in this site, because there are many out there that has no problem at all lol.

If you see all the progress and get to the point where TrustDice is launching a campaign run by our trusted Manager, then that's good news.

Yeah that is a good start of proving their trusted site and with @Hhampuz having on board? now we can see progress as the Admin answered quickly above and i think there will be a best result in the coming days.

I must retract my first message about preventing from playing here if the case will be resolved quickly.

Therefore, there is still a lot of information about TrustDice that needs to be explored. If you ban just because of slow withdrawals, maybe I think it's unfair. Anyway, everything needs a process and now they have confirmed it waiting for the OP to provide the email address.

withdrawals sometimes takes time and even big gambling sites has this issue but in Isolated chances .

so maybe OP please update us whenever the case is resolved.

i will update in 24 hour

[davis196]

For me, having a .win domain extension is already a red flag.
A legit crypto casino would always spend some money to buy a more expensive domain .io, .com or .org.
This might not be a big change, but it signals authority and an ambition to do legit business, rather than going for the scam cash grab.
I guess that this is a small crypto casino, and the smaller crypto casinos don't have enough liquidity in order to process all withdrawals in a timely manner. Spending coins to gamble on the small casinos is always riskier than sticking to the big casinos. I don't know why many people prefer gambling on newly launched small casinos, their service won't be better than the big ones. Perhaps the generous bonus system is what hooks up many gamblers.
Anyway, isn't this thread supposed to be in the Scam accusations forum?

[dimonstration]

For me, having a .win domain extension is already a red flag.
A legit crypto casino would always spend some money to buy a more expensive domain .io, .com or .org.
This might not be a big change, but it signals authority and an ambition to do legit business, rather than going for the scam cash grab.
I guess that this is a small crypto casino, and the smaller crypto casinos don't have enough liquidity in order to process all withdrawals in a timely manner. Spending coins to gamble on the small casinos is always riskier than sticking to the big casinos. I don't know why many people prefer gambling on newly launched small casinos, their service won't be better than the big ones. Perhaps the generous bonus system is what hooks up many gamblers.
Anyway, isn't this thread supposed to be in the Scam accusations forum?

What?? The domain is not the basis of premium anymore but rather the name of the casino is what makes the premium high. I can get a .com domain on godaddy with just a couple of bucks while you can't get a cheap price good name with any low domain that you are pertaining to.  The .com, .io or anything doesn't matter anymore on an era that almost good website name is already taken.

Trust-dice.com is around 5$ only per year if .com is that premium. https://ph.godaddy.com/domainsearch/find?checkAvail=1&tmskey=1dom_03_intlgtld&domainToCheck=trust-dice.com

[sunsilk]

i will update in 24 hour

What's the update?

Upon reading back pages, the official rep from that site had replied on this thread and that's a good sign that you'll be taken cared of and hopefully the issue that you've brought them will be solved.

As said, they're waiting for your response and I guess you already did replied to them and you're in talks already. Wishing a good outcome on this  conversation.

[smartaction]

i will update in 24 hour

What is your update right now? Withdrawals from a casino site can take a long time to be successful it is normal.  Because they have to complete many transactions and many winning / lossing result  in a moment. Which can put a strain on them.  And since you only have an amount of 200u. It is foolish to think too much about it. It is better to wait and keep patient till 48-72 hours. If this is not the case during this time. Then ping them on there live support or Email. Hope it will solve asap

[batang_bitcoin]

The OP is gone and I guess it's safe to assume that he already got his money.

He's gone just for a day and maybe will be back again today or by tomorrow, anytime. I've seen a case like this that he's got a complain about his withdrawal but when the problem was solved, he just left and said that everything is okay. Maybe that's the case and it will be eventually be solved and OP will be satisfied.

Yes there are cases like that but I think with the ongoing campaign of Trustdice I think it's safe to assume that they already got a tip in this case and handle well already by the team. It's just $200 though and if the fault was really on them then it will be easily manage.

So, I'm right with that and OP has been back and will giving some updates towards his problem with Trustdice. And a good thing that came was there's an actual person who represents them and offering to solve it.
Well, I guess that we're going to see the problem will be solved very soon and maybe in less than a day OP will give an update that this thread should be closed then.

[Ryker1]

Hey Just to keep you all posted, we have yet to hear back from the OP.

i will update in 24 hour

Well sounds good here it will perhaps be the issue soon to be resolved.
Any one of you can give an update to this issue to clear out a doubt on other players out there who have read this thread. I like the behavior of Trustdice, they respond to this thread and show professionalism regarding the issue, we hope other gambling casino will do the same.
Looking forward to an upcoming update and there is progress.

[Sensetive03]

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Hello friends.

 I finally got my money back. And I will stay away from this casino forever.

Even the turtle is faster than these. You can definitely believe me. As a user like you, I don't want anything bad to happen to you. Guys, stay away from this casino. They are so careless, customer service sucks, always trying to get out of the way. that's why they don't help. The support mail line is almost never working.
I think you should stay away. they never give any trust. Looks like they will close the next day..

 I wish everyone good luck.


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[acroman08]

-snip

I'm glad you finally got your money back!

your frustration is valid and I completely understand it but the casino might also have concerns which is why the withdrawal was delayed. anyway, there are other gambling sites in the forum that have a good trust rating that you might want to try.

[Despairo]

Since your case has been resolved, you can add "solved" in your subject and lock this topic to prevent from spam.

Though it's frustrating you need to wait for few days to withdraw small amount money while they promise to have instant withdrawal. However it's up to you to continue to play in this casino or looking for the another one.

[dothebeats]

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Hello friends.

 I finally got my money back. And I will stay away from this casino forever.

Even the turtle is faster than these. You can definitely believe me. As a user like you, I don't want anything bad to happen to you. Guys, stay away from this casino. They are so careless, customer service sucks, always trying to get out of the way. that's why they don't help. The support mail line is almost never working.
I think you should stay away. they never give any trust. Looks like they will close the next day..

 I wish everyone good luck.


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I remember my experience on several casinos a few years back. Managed to win something quite big, around 0.5 btc, and took me about two weeks of back and forth with the casino, not to mention that 1.5 btc on betcoin.tm that took forever for me to get. It's the best call: raise awareness, press them to give you your funds and never look back. Must have been stressful for you to keep on asking for an update, but glad that the platform still gave you your well-deserved win.

[Coinbox1]

Hi, everybody!

While we are pleased to see that the OP has stated that the issue has been resolved, we still do not know what happened because the OP has not responded to our message. We didn't have the chance to investigate what might have occurred or even confirm whether the problem described in this thread was real.



Regardless, we will continue to monitor our withdrawal speed and strive to provide excellent customer service. Thank you.

TrustDice Team

[Jody.Drummer]

Hi, everybody!

While we are pleased to see that the OP has stated that the issue has been resolved, we still do not know what happened because the OP has not responded to our message. We didn't have time to investigate what might have occurred or even confirm whether the problem described in this thread was real.



Regardless, we will continue to monitor our withdrawal speed and strive to provide excellent customer service. Thank you.

Thank you for providing us with the latest information on this case. For that, there are no more problems to worry about in playing gambling at Trustdice casino as long as you actively respond when there are problems that cannot be solved. I believe that when the withdrawal method continues to be updated it will provide services for anyone to be able to play comfortably.

[BITCOIN4X]

Thank you for providing us with the latest information on this case. For that, there are no more problems to worry about in playing gambling at Trustdice casino as long as you actively respond when there are problems that cannot be solved. I believe that when the withdrawal method continues to be updated it will provide services for anyone to be able to play comfortably.

Every gambler certainly has the hope of always being well served by any casino when experiencing problems. Of course the issue of withdrawals is the most sensitive thing they might inquire very quickly, but of course when the representatives from the casino are very active in helping in any way then it will be a good thing to keep.

The good thing now is that the problem is solved. Hopefully the OP will respond quickly.

[Raflesia]

Hi, everybody!

While we are pleased to see that the OP has stated that the issue has been resolved, we still do not know what happened because the OP has not responded to our message. We didn't have time to investigate what might have occurred or even confirm whether the problem described in this thread was real.



Regardless, we will continue to monitor our withdrawal speed and strive to provide excellent customer service. Thank you.

It's a little strange for the OP why not respond to your PM after being sent a few days ago, didn't he see it or passed your PM?

Indeed he is a little frustrated that he makes statements like when we know Trustdice is a leading casino, but I believe you can take the good side to increase withdrawals instantly.

I don't think people would walk away from Trustdice they would still be here if they knew it was a technical issue not from a completely slow withdrawal.

[mdzahed134]

They keep procrastinating by making excuses. I can't get money for 42 hour.

 they have no justifications. The amount I will withdraw is 200 dollars

I see someone complained with same issues against Trustdice.win but i don’t think it’s a big deal, because i also faced such problems in the few casino sites but i got my money even after 72 hours. You should contact with their support team, i hope it will be fix, don’t worry.

[nakamura12]

It's been a very few days since the issue has been resolved and I see that op didn't edit the thread to solved and this might cause some unnecessary reply about the issue because of not reading the thread. Honestly, I was going to say that op should be ready to provide the proof if op didn't receive the amount requested to withdraw but I didn't since I saw the latest post and checked it first then I know that it's solved already.