Okay, it's been over 2 months since the last post in this post. Scam Site Stake did not return anything, what happened in these 2 months: In 1, I received the only response from the regulatory body from Curacao with the following content:
Dear Sir,
Following your below e-mail, Stake hereby presents its formal response.
We have performed an assessment on the account “Palamar12345”, and we have verified that the user is depositing from different crypto addresses and is only withdrawing to one (1) specific address that is not the one he deposits from.
It happens that the crypto address the player is using to withdraw is the same address used by other 11 accounts that do exactly the same, deposit from different addresses and withdraw everything to the same address.
Best regards,
Antillephone N.V.
License & Complaints 8048/JAZ
To which I replied the following:
Hello, thank you for noticing my problem, I want to report the following:
When depositing and withdrawing funds, I used the services of a private exchanger, since I do not have my own crypto wallet address. There are no instructions in the Stake.com rules from which address funds should be deposited into your gaming account. Whether other players used the services of this exchanger is not known to me, and it should not be known, this is their business and this has nothing to do with my account and my problem. I also bring to your attention that this site took deposits from me for 100 thousand dollars in equal parts over several days, and also calmly withdrew them (there were about 80 thousand withdrawals) Why didn't they warn me earlier that I was making deposits from an address that was not allowed to make deposits? As soon as my account went positive, the withdrawal was immediately blocked and they stopped letting me play games on the site. They begin to accuse me of having a multi-account, and not fair in their opinion the game. According to their rep at bitcointalk.org, I used to bet early matches at Roland Garros games. I see no reason why I should not be allowed to do this on a gambling site that accepts sports betting. I also do not understand the legality of holding my funds. The withdrawal clause of their rules reads as follows: Account Holders who wish to recover funds held in a closed, locked or excluded account, are advised to contact Customer Support.
All transactions shall be checked in order to prevent money laundering. If a player becomes aware of any suspicious activity relating to any of the Games of the Website, s/he must report this to Stake immediately. Stake may suspend, block or close a Stake Account and withhold funds if requested to do so in accordance with the Prevention of Money Laundering Act or on any other legal basis requested by any state authority.
According to this clause, they do not have the right to refuse to withdraw my funds to me (even taking into account the fact that I did not return my deposit). No court found my actions unlawful and did not issue an act of withholding funds. If they say that the reason for withholding my funds is that deposits and withdrawals came from the same address, this is not a legitimate reason for not paying the client his money. Why did they ask for my documents and confirm the 2nd level of my verification, thereby giving the green light to play in their casino? I described my problem in detail in a post on the forum link to it
https://bitcointalk.org/index.php?topic=5400984I hope that you will take into account all the factors of this case and will be neutral. Sincerely.
These two letters were received and sent on June 8th. Since then, I haven't received any more replies. All this time I wrote to them in support in the chat on their website and I always received and still receive the same answer: write to us by mail, we will answer you soon. But there is no more answer by mail, a complete ignore. Also, I can't get their official denial in the mail, they just don't want to write it. They simply chose the tactic of ignoring.
Let's see what this site did in the end: The question is not whether I was engaged in multi-accounting. (for which, according to Stunna, they do not ban players, much less take money). Or I made deposits from those wallets from which deposits were already made to other accounts (there are no instructions in the Stake rules from which wallets the player is required to make deposits, I can use any) And it’s not even about my banned amount in money. I just want answers to specific questions, namely:
1. Their response to the Licensing Company (which also does not want to understand anything) states that I replenished 11 accounts from 1 wallet. Why didn't you reveal this fact, for example, on 2 or 3 accounts and banned them earlier?
2. Why, when my account was making deposits and was in the red for 80 thousand dollars, you allowed to make deposits? After all, I replenished from the same wallet.
3. Why did you arrange a document check for me if you still didn’t want to pay?
4. Please familiarize yourself with the rule of yours, in which exactly 2 cases do you have the right to withhold the client's money? They are posted on your website.
5. You don't pay money to all the people who want to value bet on your site?
For previous commenters: Value betting is not betting ahead of time. These are regular bets that are placed on the top events with a mathematical advantage in front of the bookmaker. Bets are placed before the match, and not in live mode. The bookmaker gives a line - you bet. No cheating. And the line at this site leaves much to be desired.
P.S. for people who want to beat these scammers, US Open starts on the 29th, write in private.
Hi did you get any results ? i am dealing with very similar problem.
