Piesel
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September 11, 2022, 10:11:07 PM |
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It will be in the best interest of both forum members and your casino to take close look at every suggestion and feedback from members of this forum who will be trying out your casino, most especially the experience gamblers who can help with feedback that will improve your casino.
And also you can do more by offering a special bitcointalk promo because that will generate a lot of traffic from this forum to your casino since there will have incentives for trying out your site.
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robelneo
Legendary
Offline
Activity: 3416
Merit: 1226
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September 11, 2022, 10:39:40 PM |
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Thank you, everyone, for the latest comments. We have read through everything carefully and appreciate the feedback.
One of the reasons we have started with a simple introduction rather than a full-blown marketing campaign is to collect these precious insights as to what truly matters for the player to evaluate the possibility of adapting to and introducing the specifics that appear to be most important.
Having built a propitiatory solution (platform), we are luckily very agile.
So you don't want a good impact right away and you want to start from scrap, if this is intentional you know that you should have a copper account and a well-designed announcement thread but you opted not to and just wait for what the community will say because they will recommend it eventually then I think its a bad strategy if you've done these all right away we can all focus on your casino and not what you should do, its a waste of time, I admire casino that came here fully prepared. But anyway congratulations you've done it, keep it up, the competition is very stiff, this is a very huge industry I'm sure you'll find a place here as long as you are active here and keep up posted.
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khaled0111
Legendary
Offline
Activity: 2702
Merit: 3045
Top Crypto Casino
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September 11, 2022, 11:42:21 PM |
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if this is intentional you know that you should have a copper account and a well-designed announcement thread but you opted not to and just wait for what the community will say because they will recommend it eventually
I don't think they did it intentionally (not buying copper membership). Most likely, they didn't do it because they are still new to this forum and didn't know about the benefits of the copper membership or how to make a proper announcement thread. Anyway, what matters most is that they decided to buy it which means they care about the opinions of the community and take their suggestions into consideration.
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Chikito
Legendary
Offline
Activity: 2562
Merit: 2077
youtube.com/@ChikitoBitcointalk
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September 12, 2022, 01:22:33 AM |
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you are allowing people to create accounts and make deposits, but you are not allowing people to withdraw money from them without KYC, this is not fair, I think even in a court of law the judge would not give reason for a TOS like this, the it would be right for you to force people to do KYC when they create accounts, we all know that few people read KYC before creating accounts, so the most likely scenario will be that we see a lot of people with funds held in your casino
Before it's too late, they must have a solution to write warnings on the registration and crypto deposit page about KYC due many people do not care and they are unwilling to try to withdraw button. because they have used it, especially since this site has the same license which they think is the same way as another casino.
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LUCKMCFLY
Legendary
Online
Activity: 2590
Merit: 1882
Leading Crypto Sports Betting & Casino Platform
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September 12, 2022, 05:41:04 AM |
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Thank you, everyone, for the latest comments. We have read through everything carefully and appreciate the feedback.
One of the reasons we have started with a simple introduction rather than a full-blown marketing campaign is to collect these precious insights as to what truly matters for the player to evaluate the possibility of adapting to and introducing the specifics that appear to be most important.
Having built a propitiatory solution (platform), we are luckily very agile.
So you don't want a good impact right away and you want to start from scrap, if this is intentional you know that you should have a copper account and a well-designed announcement thread but you opted not to and just wait for what the community will say because they will recommend it eventually then I think its a bad strategy if you've done these all right away we can all focus on your casino and not what you should do, its a waste of time, I admire casino that came here fully prepared. But anyway congratulations you've done it, keep it up, the competition is very stiff, this is a very huge industry I'm sure you'll find a place here as long as you are active here and keep up posted. I am very much in agreement with your opinion, but everything can be improved, of course yes, you can still start with a good signing campaign in the forum so that they have more visibility and can have more authentic players, noticing that they want to get ahead with their own efforts is something that I respect a lot, in fact I created my account and the site is good, I would also like if they could do something more, maybe if they give some bonuses for bitcointalk users, maybe a select group, a bonus to try the games, make the withdrawals, I don't know if they condition it with some kind of wagering conditions or something like that, this will attract much more attention in a good way, of course, it's just a suggestion.
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acroman08
Legendary
Offline
Activity: 2506
Merit: 1112
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September 12, 2022, 08:05:51 AM |
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welcome to the forum, I would like to understand the following:
you have curacao license, the same license that most crypto casinos have and most crypto casinos do not ask for KYC when customers are depositing and withdrawing in cryptocurrencies, so in what part is your curacao license different from the curacao license that do all casinos have?
you are allowing people to create accounts and make deposits, but you are not allowing people to withdraw money from them without KYC, this is not fair, I think even in a court of law the judge would not give reason for a TOS like this, the it would be right for you to force people to do KYC when they create accounts, we all know that few people read KYC before creating accounts, so the most likely scenario will be that we see a lot of people with funds held in your casino
I am not trying to defend them but they did say on their ToS on the "verification" part that they send emails to people who registered encouraging them to go through the verification process as soon as possible to avoid delays when withdrawing. that being said, I Kind of agree that if they require KYC upon withdrawal they should just ask for KYC upon registration.
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xSkylarx
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September 12, 2022, 08:14:57 AM |
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Before it's too late, they must have a solution to write warnings on the registration and crypto deposit page about KYC due many people do not care and they are unwilling to try to withdraw button. because they have used it, especially since this site has the same license which they think is the same way as another casino.
I don't think it's the fault of the casino since it's already stated on their ToS even before the gambler created his account on their platform. Gamblers should make a habit of reading the ToS before trying a new platform especially if they are against the KYC rules. Most gambling casinos implement KYC verification now so it should be expected even if there is no warning upon creating an account on their website.
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Little Mouse
Legendary
Online
Activity: 2226
Merit: 2280
Marketing Campaign Manager |Telegram ID- @LT_Mouse
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September 12, 2022, 02:30:04 PM |
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Gamblers should make a habit of reading the ToS before trying a new platform especially if they are against the KYC rules.
Gamblers barely does unless they are a high roller/gambler. I also don't read ToS while signing up on a casino though I don't join a lot of sites frequently, even if I do, I join only for test with small balance. Having a confirmation message where user will know that KYC is forced, will increase the trustworthiness of the casino in my opinion.
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danadc
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September 12, 2022, 03:18:30 PM |
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you are allowing people to create accounts and make deposits, but you are not allowing people to withdraw money from them without KYC, this is not fair, I think even in a court of law the judge would not give reason for a TOS like this, the it would be right for you to force people to do KYC when they create accounts, we all know that few people read KYC before creating accounts, so the most likely scenario will be that we see a lot of people with funds held in your casino
Before it's too late, they must have a solution to write warnings on the registration and crypto deposit page about KYC due many people do not care and they are unwilling to try to withdraw button. because they have used it, especially since this site has the same license which they think is the same way as another casino. I registered and I don't see any KYC requirement, it must be that they do it when withdrawing money, but has any of you passed it? I did not read the t&c, it was an error that I missed, just to enter the site, I would like to know if they have restrictions for people who are from Ecuador. The casino has many slot games, it is a casino to exploit its full potential, they have games that any player can like, there is something for everyone, it looks like the casinos that have been here in the forum for a long time and years of experience, they took pains to put up a very nice and well presented casino.
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qwertyup23
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September 12, 2022, 05:21:27 PM |
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you are allowing people to create accounts and make deposits, but you are not allowing people to withdraw money from them without KYC, this is not fair, I think even in a court of law the judge would not give reason for a TOS like this, the it would be right for you to force people to do KYC when they create accounts, we all know that few people read KYC before creating accounts, so the most likely scenario will be that we see a lot of people with funds held in your casino
Before it's too late, they must have a solution to write warnings on the registration and crypto deposit page about KYC due many people do not care and they are unwilling to try to withdraw button. because they have used it, especially since this site has the same license which they think is the same way as another casino. Oh this should be clearly written and stated on the gambling website. If you have plans on implementing KYC function, then it must be introduced at the earliest stage possible whenever a person would like to create an account. If the gambler deposits money without requiring any KYC but in order to get their profits they have to submit KYC documents, this would put them on a heavily prejudiced situation which might cost the reputation of your gambling website. This would result to a very unfair situation to the player as this would basically compel them to submit these documents.
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decodx
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September 12, 2022, 05:53:20 PM |
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I registered and I don't see any KYC requirement, it must be that they do it when withdrawing money, but has any of you passed it? I did not read the t&c, it was an error that I missed, just to enter the site, I would like to know if they have restrictions for people who are from Ecuador.
I didn't see Ecuador on the list of restricted countries, so I think you're fine. We would love to be able to accept players from every country in the world, but due to several elements, it is not possible at this time.
If you're from one of the following countries, sadly you will not be able to register an account with us: Aruba, Australia, Belgium, Bonaire, Curacao, China, Estonia, France & outlying territories, Hong Kong, Iran, Iraq, Malaysia, The Netherlands, Northern Ireland, Portugal, Russian Federation, Saba, Slovakia, Sint Eustatius, St. Martin, Sweden, Spain, Turkey, United Kingdom of Great Britain, Ukraine, USA & outlying territories, Democratic People’s Republic of Korea (AKA North-Korea), Yemen, Cuba, Syria, Sudan, Afghanistan, Oman, Qatar, Romania. A word of advice, you should always read the terms of service on a new gambling site before you sign up.
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arcanebetcasino (OP)
Copper Member
Newbie
Offline
Activity: 17
Merit: 0
arcanebet | Service-driven, Generous and Reliable
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September 12, 2022, 08:51:30 PM |
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I registered and I don't see any KYC requirement, it must be that they do it when withdrawing money, but has any of you passed it? I did not read the t&c, it was an error that I missed, just to enter the site, I would like to know if they have restrictions for people who are from Ecuador.
The casino has many slot games, it is a casino to exploit its full potential, they have games that any player can like, there is something for everyone, it looks like the casinos that have been here in the forum for a long time and years of experience, they took pains to put up a very nice and well presented casino.
Thank you for the great feedback as well as for registering with us! Players from Ecuador are very welcome :-) To ensure your time with us is as flawless as possible, we always suggest performing KYC/Verification straight away. I didn't see Ecuador on the list of restricted countries, so I think you're fine.
Thank you for helping out Decodx! As well as thank you for all the other comments earlier about the KYC progress, and how most of you believe it can be optimized further. It is being evaluated, on top of the items that have been raised earlier throughout the thread. On a completely different note, are you (reader), willing to perform KYC when being offered an appealing bonus? For example, a deposit bonus with fair rollover/wager terms. One of the main reasons attractive deposit bonuses are not common in the crypto space is that they are highly abusable when no KYC is required. It would be great to hear your opinions. Have a great day! Tim Team arcanebet
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crzy
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September 12, 2022, 08:59:08 PM |
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Gamblers should make a habit of reading the ToS before trying a new platform especially if they are against the KYC rules.
Gamblers barely does unless they are a high roller/gambler. I also don't read ToS while signing up on a casino though I don't join a lot of sites frequently, even if I do, I join only for test with small balance. Having a confirmation message where user will know that KYC is forced, will increase the trustworthiness of the casino in my opinion. Many gamblers are just looking on the highlights of this site and with OP there’s no statement about KYC so most probably it’s KYC free but can still be asked later on. Even if its too long to read ToS, I still see the importance of reading it since many incidents before, they are shocked when they asked to provide KYC after making withdrawals, they started to panic because of that.
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Daltonik
Legendary
Offline
Activity: 2604
Merit: 1504
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September 13, 2022, 02:01:21 PM |
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After playing a little in the demo version of slots, it seemed to me or maybe just lucky this time that the most attractive slot seemed to be "Chilli heat megaways" from the provider pragmatic, but I can be wrong of course it takes a long time to try out all the slots.
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ethereumhunter
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September 13, 2022, 03:15:38 PM |
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Gamblers should make a habit of reading the ToS before trying a new platform especially if they are against the KYC rules.
Gamblers barely does unless they are a high roller/gambler. I also don't read ToS while signing up on a casino though I don't join a lot of sites frequently, even if I do, I join only for test with small balance. Having a confirmation message where user will know that KYC is forced, will increase the trustworthiness of the casino in my opinion. Many gamblers are just looking on the highlights of this site and with OP there’s no statement about KYC so most probably it’s KYC free but can still be asked later on. Even if its too long to read ToS, I still see the importance of reading it since many incidents before, they are shocked when they asked to provide KYC after making withdrawals, they started to panic because of that. If necessary, the casino will ask for KYC from its members, especially if the casino finds suspicion on members suspected of cheating or violating the TOS. So I think it's only natural that one day, casinos do KYC to their members to ensure that their members are completely clean of illegal acts that are proven to violate the TOS. It would be better if users read the ToS so that they don't violate the rules set by the casino.
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khaled0111
Legendary
Offline
Activity: 2702
Merit: 3045
Top Crypto Casino
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September 13, 2022, 10:49:29 PM |
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On a completely different note, are you (reader), willing to perform KYC when being offered an appealing bonus? For example, a deposit bonus with fair rollover/wager terms. One of the main reasons attractive deposit bonuses are not common in the crypto space is that they are highly abusable when no KYC is required. It would be great to hear your opinions.
Seems like a good idea and it will encourage those who are still undecided to pass kyc. This way you will attract more players and, at the same time, you'll be sure they will verify their identity which means a better user experience and less complaints about kyc. But the success of this strategy will depend on how much you will offer as a bonus. Personally, I will wait till you earn enough reputation (no offense) so I can be sure my personal information will be safe with you.
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milewilda
Legendary
Offline
Activity: 3290
Merit: 1156
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September 13, 2022, 11:17:32 PM |
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On a completely different note, are you (reader), willing to perform KYC when being offered an appealing bonus? For example, a deposit bonus with fair rollover/wager terms. One of the main reasons attractive deposit bonuses are not common in the crypto space is that they are highly abusable when no KYC is required. It would be great to hear your opinions.
KYC wont really be necessary if we do speak or talk about bonuses and it wont really be that prone to abuse as long you do set out specific rules or terms.There might be some lessening of some terms so that people would find it interesting but you shouldnt forget that this would be strictly 1 person per 1 IP.I dont really see any possible ways for it to be abused since this is mostly the case where bonuses been abused if there would be no limitations per user on certain household or IP.We've seen some sites do being wrecked just because they had forgotten to set these common specific rules.
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dezoel
Legendary
Offline
Activity: 2198
Merit: 1081
Leading Crypto Sports Betting & Casino Platform
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September 14, 2022, 11:19:22 AM |
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Gamblers should make a habit of reading the ToS before trying a new platform especially if they are against the KYC rules.
Gamblers barely does unless they are a high roller/gambler. I also don't read ToS while signing up on a casino though I don't join a lot of sites frequently, even if I do, I join only for test with small balance. Having a confirmation message where user will know that KYC is forced, will increase the trustworthiness of the casino in my opinion. It's okay if they don't read it but they must face the consequences of doing so because I noticed that many of these lazy gamblers still complains right after they are being requested by a KYC upon withdrawing their funds when it was their own fault in the first place. They just accept the terms without knowing what is written on it but for the high rollers and big bettors, I believe that they are professionals and that is why they became wealthy. They always read the rules of the site so that they won't end up in a sticky situation because big amounts are at stake whenever they play gambling. Each gambling site should also make the rules more transparent and should make a notice if there are any changes so that they won't be blamed as well.
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decodx
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September 14, 2022, 04:52:03 PM |
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On a completely different note, are you (reader), willing to perform KYC when being offered an appealing bonus? For example, a deposit bonus with fair rollover/wager terms. One of the main reasons attractive deposit bonuses are not common in the crypto space is that they are highly abusable when no KYC is required. It would be great to hear your opinions.
This is a great question. It's easy to see why you ask it, of course... As far as the research I have done, the majority of players in the crypto space is concerned, KYC is either extremely unpopular or dead on arrival. KYC procedures can help prevent abuse, but they are no silver bullet. However, legal compliance has its requirements as well. With that said, money talks, after all; so if people see that something is valuable and desirable, they could be willing to go through KYC (if it's easy and not intrusive) for the chance at a reward. I don't think many of the players will see it as a downside. Yes, I'm willing to pass identity verification (KYC) if I'm offered an appealing bonus with fair rollover/wager requirements.
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panjul07
Legendary
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September 14, 2022, 05:28:31 PM |
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On a completely different note, are you (reader), willing to perform KYC when being offered an appealing bonus? For example, a deposit bonus with fair rollover/wager terms. One of the main reasons attractive deposit bonuses are not common in the crypto space is that they are highly abusable when no KYC is required. It would be great to hear your opinions.
Direct answer, NO, I wont be willing to perform KYC just because bonus especially a deposit bonus with rollover no matter how fair the rollover is. As a small gambler, I dont think deposit bonus is something attractive and I doubt people will try to abuse it. Never heard about attempt to abuse deposit bonus, logically abusers wont be willing to spend money for something that can may make them lose what they spend.
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