I won 85,000 USDt in Owl.games casino (SCAM)

[Mahdirakib]

So if we pay, the scam thread will still be open? Shouldn't it be resolved?
~snip~
We unlocked his accounts per suggestion in the thread saying he should not have his account banned.

No, you can't address it as resolved. Because it hasn't resolved as the way it should be. However, we can't blame your casino for this actually. OP had asked to unblock his account, then he lost his account balance by playing the in house games.

Also OWL.games said that they blocked only casino games, but real and sports betting has been blocked, why? why only two games are allowed to play and both of them are created and controlled by you

You are responsible for your loss. They unblocked your account as you had requested to do that. You were unable to control your gambling habit and lost your funds. It wouldn't happened if your account was blocked until the investigation is done by the slot provider. You would have also placed bets on the slots and sports event if they allowed you to do it.

[BitcoinGirl.Club]

@owlgames, at this point after reading the response from my last reply to the topic, looking at the email screenshot from you giving ultimatum to the OP, trying to create diversion by accusing OP not having an old forum account, why he not playing with others and many more irrelevant statement; I think you are fishy and you do not want to honer the OP his wins but trying everything to make him guilty to keep the money that he won. You even did not response to my question of showing the win ratio that you claimed was 97%. All you are doing is avoiding legit equerries which was supposed to be an easy path to chose if you were transparent in your words.

All these concludes me that you do not have enough bankroll to protect your business. Playing in your casino for high rollers are risky. Thus I will leave you a negative feedback. The feedback will be reconsidered only when you will show following and the results are satisfactory:
1. Current Bankroll with blockchain evidence
2. Show data of you claiming OP's winning rate was 97%

[yahoo62278]

All these concludes me that you do not have enough bankroll to protect your business. Playing in your casino for high rollers are risky. Thus I will leave you a negative feedback. The feedback will be reconsidered only when you will show following and the results are satisfactory:
1. Current Bankroll with blockchain evidence
2. Show data of you claiming OP's winning rate was 97%

I would not recommend this. I strongly disagree with your #1 condition as no casino is going to share this with you or anyone else. If you decide to continue with this action, you need to tag every casino as to not be biased and be ready for the consequences it might bring from all casinos and their supporters. I would love for this info to be public as well, but I just don't see all casinos agreeing.

Cursing does not help anything.  We tried to be polite.

He seems that he can't be patient and sent us messages/ posts/ threats via every channel every day, so we offered an solution to settle sooner.

Now everybody said we should not do that.

No matter what his responses or actions might be, it is your responsibility to act professionally no matter what. Yes he might push buttons and piss you off, but in the eyes of the public ALWAYS BE PROFESSIONAL .

[JollyGood]

For Jolly, please note this is a man who claimed this is his first bitcointalk account and also is very suspicious on many behaviours.


He sent the BGAMING chats to us in multiple ways, now claiming it's from someone else.

How do we know it's not himself faking the conversation on telegram as well? Since the skype chat was faked, which is confirmed.


We offered to process his 8k profit just trying to settle issue faster, but we'd love to hear about how should deal with case correctly too.

We unlocked his accounts per suggestion in the thread saying he should not have his account banned.


And we refuned his initial deposit while waiting for check. But now it seems this caused more problems for us.

Thank you for addressing me directly. I have noted what you said in this and in previous posts and can only request you show refrain from inflammatory comments and assumptions. You do not need to post here replying to the OP when he posts, all you have to consider is doing is showing restraint and just wait for BGaming to update you.

I would also re-iterate you should not consider using any unproven or proven facts related to the OP when it comes to his conduct on Telegram or this forum or his playing on other casinos because that is misdirecting people. In simple terms, the OP made an allegation against Owl Games and the matter is now being investigated by BGaming. We are all waiting for the outcome.

All these concludes me that you do not have enough bankroll to protect your business. Playing in your casino for high rollers are risky. Thus I will leave you a negative feedback. The feedback will be reconsidered only when you will show following and the results are satisfactory:
1. Current Bankroll with blockchain evidence
2. Show data of you claiming OP's winning rate was 97%

I would not recommend this. I strongly disagree with your #1 condition as no casino is going to share this with you or anyone else. If you decide to continue with this action, you need to tag every casino as to not be biased and be ready for the consequences it might bring from all casinos and their supporters. I would love for this info to be public as well, but I just don't see all casinos agreeing.

Trying to force a casino to reveal their crypto balance in order to show they are solvent in a scenario such as this is wishful thinking and inappropriate. Furthermore, leaving negative trust in a situation such as this (in particular before BGaming have not even released their findings) is unnecessary. The best course of action is for both parties to refrain from inflaming and simply wait for BGaming to announce their findings before placing tags unless there are compelling factors to do so immediately.

Cursing does not help anything.  We tried to be polite.

He seems that he can't be patient and sent us messages/ posts/ threats via every channel every day, so we offered an solution to settle sooner.

Now everybody said we should not do that.

No matter what his responses or actions might be, it is your responsibility to act professionally no matter what. Yes he might push buttons and piss you off, but in the eyes of the public ALWAYS BE PROFESSIONAL .

I did say before that Owl Games have lost the PR battle in this accusation regardless of whatever BGaming conclude.

[BitcoinGirl.Club]

All these concludes me that you do not have enough bankroll to protect your business. Playing in your casino for high rollers are risky. Thus I will leave you a negative feedback. The feedback will be reconsidered only when you will show following and the results are satisfactory:
1. Current Bankroll with blockchain evidence
2. Show data of you claiming OP's winning rate was 97%

I would not recommend this. I strongly disagree with your #1 condition as no casino is going to share this with you or anyone else. If you decide to continue with this action, you need to tag every casino as to not be biased and be ready for the consequences it might bring from all casinos and their supporters. I would love for this info to be public as well, but I just don't see all casinos agreeing.

All casinos are not in the same situation as them.

Asking proof of bankroll was done before. If I am not wrong once Cloudbet or Primedice was in a situation where they had to prove their bankroll and it found out they had BTC over 300 or 3000 which was huge to cover the fund of the accusation against them. A casino once even paid over 300 BTC to one of their client when the accusation was raised on the forum. In several occasions many other gambling website were asked for it too. So asking for bankroll to all casino will be weird but when there were situations, it's already done before.

Not long ago MoonbetEcosystem from Moonbet.io had bad experience with owl.games and it's still fresh. If you closely look at to this particular accusation, you will find instead of answering direct questions they were choosing the path of arguments, blaming the accuser and harassing him. Until now they have not shown any evidence to support their legitimacy. Except saying all stupid things like:

a BRAND NEW account, deposited 2k USDT, bet 1200 USDT in a sports game, used 630 USDT to start to play slots, every bet won. Among the 247 bets you placed, 240/247 = 97% win rate. And as everybody can see in the screenshot, he bet 3000+ per round and every round won. Targeted at one game provider, and won 80k profits within a short time.

Also we have been rugged pull by other game providers' bug for several times before as well.

So if it's not a bug due to the game provider, he can create new acc and win of coz.

FYI, the risk team sees winning from bigger game provider more credible: such as evolution live casinos, pragmatic play etc.

For slots from smaller game provider, bigger winnings are always treated with more caution.

So I would suggest the lucky dude can create new account and play Live casino, you will definitely get your winnings.

Please also note that the acc is brand new and has no history with our casino, we had several incidents with players who exploited game bugs before, which even caused a bigger game provider to recall one of their games. So we are trying to be more cautious.

So if you are an active gambler like you said, why your bitcointalk account is brand new? What do you have to hide? The short history of your game account, bitcointalk account, and even the newly made anon telegram account do not help add credibility of your story.

As well as your chat history with so-called BGAMING staff. It only adds more doubt into the story. 

Even look at the screenshot provided of the email they sent. Blackmailing a user and saying if you do not do this then we will not pay you? Very unprofessional and questionable behavior.

After considering everything I have huge doubt that they are capable of paying big wins. May be one of the poster is correct about having only $300k bankroll. But it's should be easy for them to prove it wrong instead of trying to get away by blaming the accuser.

They are lucky that I am not a fan of giving feedback to anyone especially to a business. I do only when it's necessary but when anyone clears my doubt I am always open to remove it completely which I already indicated to my reference post. Removing the tag will not be very hard, do something that is satisfying, they will even find me vouching for them. But being unprofessional. acting shady; is not going to work. Player risks their money to win and when they win you make sure everything not to pay them is not a good business model at all. I am even confident that claiming OPs win rate is 97% was a lie too. They said it so that it looks better for them.

[swogerino]

They are lucky that I am not a fan of giving feedback to anyone especially to a business. I do only when it's necessary but when anyone clears my doubt I am always open to remove it completely which I already indicated to my reference post. Removing the tag will not be very hard, do something that is satisfying, they will even find me vouching for them. But being unprofessional. acting shady; is not going to work. Player risks their money to win and when they win you make sure everything not to pay them is not a good business model at all. I am even confident that claiming OPs win rate is 97% was a lie too. They said it so that it looks better for them.

I strongly agree with you.The OP lost 70k which of course this was not the casino direct fault but an indirect one as they are taking a lot of time to get logs which the provider in most other cases have given to the casino in a much shorter time span than what is being asked here.As a gambler I am very very sad to see such happenings and unfortunately I have to say again,stick with casinos that pay million dollars of payouts and they have the balance to do so rather than joining new ones,who have not proved themselves as some casino who pays huge payouts without so much drama.

[GxSTxV]

I'm very sad to see that OWL casino is not giving responsable answers or reason why not paying you, we all understood the KYC process and all casinos are requiring it for large withdrawals but after all they you have pay you if you provide them and followed the casino's rules. You have proved everything against them and even paying you now is just going to be  the right thing and not a good advertisement for them since they should do it evem before opening a scam accusation and forcing them to do. Keep us updated with this case and let's see how things turns out at the end

[JollyGood]

If they are waiting for BGaming to come back with their findings then there is not much else Owl Games can do right now. I fail to understand why their forum representative has to keep posting here trying to discredit the character of the OP when this issue is about whether the OP cheated Owl Games or whether Owl Games are unfairly withholding funds that belong to the OP.

The OP and Owl Games do not have to like each other but that has nothing to do with whether it is the OP or Owl Games that are at fault. A degree of mutual respect should be shown by both parties until the matter is resolved.

I'm very sad to see that OWL casino is not giving responsable answers or reason why not paying you, we all understood the KYC process and all casinos are requiring it for large withdrawals but after all they you have pay you if you provide them and followed the casino's rules. You have proved everything against them and even paying you now is just going to be  the right thing and not a good advertisement for them since they should do it evem before opening a scam accusation and forcing them to do. Keep us updated with this case and let's see how things turns out at the end

[cryptostuneris]

Ten days have passed, situation is now even worse than it was and we have no explanations or reports.

[robelneo]

Ten days have passed, situation is now even worse than it was and we have no explanations or reports.

The report must come so we can conclude once and for all on who is right in this situation, is there really cheating or the bets are all legit, Op seems to be ok with him losing the amount all that matters now is the report because it can prove if he is cheating or not, that is good initiative a cheater will not do that, it's still a long discussion after the report comes out because there are things that Owlgames that should not have done.

This issue has become a bad reference for Owlgame and for every coming complaint about Owlgame from now on, this thread will be a reference.

[negotiation4]

This is one of the most repulsive behaviors I've ever seen from a casino, and I've seen a lot. I'm sorry you have to go through this OP.

[janggernaut]

Ten days have passed, situation is now even worse than it was and we have no explanations or reports.

Yeah, even bitcoin price is falling down as well, which will make you very desparate to not buy the dip with your winning money. 10 days for checking our bets is it rigged or not is something bullshit for me. I've seen usually the site only need max 3 -4 days for them to check whether they think it's cheater or not.

, Op seems to be ok with him losing the amount all that

Who is still ok when they can't WD their money from a site and then lose their winning amount when WD is stucked  from a site?

[cryptostuneris]

Hello,

I inform you that problem is solved. We made an agreement with OWL.games, I have no complaints.

Anyone waiting for proof from OWL.games about their bankroll, I can vouch that they have quite a lot of it, as I got much more than 8k USDt.

Thanks to the community and the OWL.games team, I hope we all learned from this situation. 

[owlgames]

@owlgames, at this point after reading the response from my last reply to the topic, looking at the email screenshot from you giving ultimatum to the OP, trying to create diversion by accusing OP not having an old forum account, why he not playing with others and many more irrelevant statement; I think you are fishy and you do not want to honer the OP his wins but trying everything to make him guilty to keep the money that he won. You even did not response to my question of showing the win ratio that you claimed was 97%. All you are doing is avoiding legit equerries which was supposed to be an easy path to chose if you were transparent in your words.

All these concludes me that you do not have enough bankroll to protect your business. Playing in your casino for high rollers are risky. Thus I will leave you a negative feedback. The feedback will be reconsidered only when you will show following and the results are satisfactory:
1. Current Bankroll with blockchain evidence
2. Show data of you claiming OP's winning rate was 97%

We have resolved the issue with the player. Please resolve the untrust.

Hello,

I inform you that problem is solved. We made an agreement with OWL.games, I have no complaints.

Anyone waiting for proof from OWL.games about their bankroll, I can vouch that they have quite a lot of it, as I got much more than 8k USDt.

Thanks to the community and the OWL.games team, I hope we all learned from this situation.  

It has been a rough process and we had our misunderstandings before.

We are glad that we have finally reached an agreement to resolve this issue for both parties.

The player got a winning amount which he deserved and satisfied with. And we are happy that we have cleared our names.

[cryptostuneris]

Admin If you can please delete this thread.

[2double0]

Hello,

I inform you that problem is solved. We made an agreement with OWL.games, I have no complaints.

Anyone waiting for proof from OWL.games about their bankroll, I can vouch that they have quite a lot of it, as I got much more than 8k USDt.

Thanks to the community and the OWL.games team, I hope we all learned from this situation. 

If I understand correctly, you did win $85k for sure at owlgames, but came to an agreement where they decided to pay you $8k?
Is it because they could not find the actual logs about the games played by you? Or you just settled for a value of 1/10th your total winnings (even lesser if we add your $2k deposit)?

Please correct me wherever I'm wrong, and if everything is totally resolved, please lock this thread so to stop further discussion.

[BitcoinGirl.Club]

Hello,

I inform you that problem is solved. We made an agreement with OWL.games, I have no complaints.

Anyone waiting for proof from OWL.games about their bankroll, I can vouch that they have quite a lot of it, as I got much more than 8k USDt.

Thanks to the community and the OWL.games team, I hope we all learned from this situation. 

@owlgames, at this point after reading the response from my last reply to the topic, looking at the email screenshot from you giving ultimatum to the OP, trying to create diversion by accusing OP not having an old forum account, why he not playing with others and many more irrelevant statement; I think you are fishy and you do not want to honer the OP his wins but trying everything to make him guilty to keep the money that he won. You even did not response to my question of showing the win ratio that you claimed was 97%. All you are doing is avoiding legit equerries which was supposed to be an easy path to chose if you were transparent in your words.

All these concludes me that you do not have enough bankroll to protect your business. Playing in your casino for high rollers are risky. Thus I will leave you a negative feedback. The feedback will be reconsidered only when you will show following and the results are satisfactory:
1. Current Bankroll with blockchain evidence
2. Show data of you claiming OP's winning rate was 97%

We have resolved the issue with the player. Please resolve the untrust.

Good to see the accusation resolved and you both came to an agreement. I am more than happy to see the mutual ending.

I do not mind to remove the red feedback at all. In the future I will suggest to focus on resolving the issue without blaming the accuser and telling why did he do other things on the forum. Not only on the forum but on anywhere. When you have enough evidence let the evidence to speak for you (you were saying 97% win rate but you failed to show any data to support it).

I understand it's been rough for both of you (owlgames team and the OP), but eventually this is a happy ending. My best wishes for your team and project.

[owlgames]

Hello,

I inform you that problem is solved. We made an agreement with OWL.games, I have no complaints.

Anyone waiting for proof from OWL.games about their bankroll, I can vouch that they have quite a lot of it, as I got much more than 8k USDt.

Thanks to the community and the OWL.games team, I hope we all learned from this situation.  

@owlgames, at this point after reading the response from my last reply to the topic, looking at the email screenshot from you giving ultimatum to the OP, trying to create diversion by accusing OP not having an old forum account, why he not playing with others and many more irrelevant statement; I think you are fishy and you do not want to honer the OP his wins but trying everything to make him guilty to keep the money that he won. You even did not response to my question of showing the win ratio that you claimed was 97%. All you are doing is avoiding legit equerries which was supposed to be an easy path to chose if you were transparent in your words.

All these concludes me that you do not have enough bankroll to protect your business. Playing in your casino for high rollers are risky. Thus I will leave you a negative feedback. The feedback will be reconsidered only when you will show following and the results are satisfactory:
1. Current Bankroll with blockchain evidence
2. Show data of you claiming OP's winning rate was 97%

We have resolved the issue with the player. Please resolve the untrust.

Good to see the accusation resolved and you both came to an agreement. I am more than happy to see the mutual ending.

I do not mind to remove the red feedback at all. In the future I will suggest to focus on resolving the issue without blaming the accuser and telling why did he do other things on the forum. Not only on the forum but on anywhere. When you have enough evidence let the evidence to speak for you (you were saying 97% win rate but you failed to show any data to support it).

I understand it's been rough for both of you (owlgames team and the OP), but eventually this is a happy ending. My best wishes for your team and project.

Thanks for your suggestions.

There has been a lot of misunderstandings for both side due to multiple factors, which led to mutual distrusts.

The actual scammer who tricked OP with the fake BGAMING Skype chats and so on.

We learnt from this process that we should have communicated better so nothing similar would happen again.

[ScamViruS]

Hello,
I inform you that problem is solved. We made an agreement with OWL.games, I have no complaints.
Anyone waiting for proof from OWL.games about their bankroll, I can vouch that they have quite a lot of it, as I got much more than 8k USDt.
Thanks to the community and the OWL.games team, I hope we all learned from this situation. 

It is good news that your problem is solved. When many gamblers win big in various casinos, the casinos withhold their winning funds under various pretexts. At least you got some of your funds back. OWL.games have come up with a proper solution to this problem. But a question remains why OP agreed to settle this complaint for so much less than his winnings. However, since both parties have agreed to this agreement, we do not need to say more about this matter.

[coin-investor]

Admin If you can please delete this thread.

The thread here cannot be deleted all you have to do is to post that you are satisfied with the deal and lock this thread, I'm glad that the issue is now resolved gonna buy more OWL tokens as this issue proves that Owlgame values its reputation and will go the extra mile to resolve issues.