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[OLE777Official]

Hello everyone, a few updates here.

First, let me begin saying that I hope you had a good weekend.

Despite all the issues going on here, on a personal note I hope you did enjoy the weekend.

Issue #1. The websites.
I have spoken to the ITSD (IT Service Department) and I had to ask regarding these domains if these are ours.
ole777.io
ole777.in

This is what the IT rep exactly said. 'hi sir carlos mentioned domains above is not handle by our team.'

Which I will now conclude that is it not ours and may be a phishing website to steal funds or other personal information.
I tried accessing the website and it's nowhere near our website (ole7.io) UI/UX and website loading speed.

Now someone asked why didn't we report it, my answer honestly is I don't know. If no one has brought this up this website was just probably sitting there
scamming people but, now the IT department is on the move to report and best, take it down.

Next, ferrum. Thank you for sending the screenshot. I now have your username.

I am actually begging the compliance team to allow an appeal for the accounts, if not. I am trying to at least have funds back if it's not against the T&Cs.

There are no guarantees nor promises in this but, I will do what I can.

Once again I would like to say sorry for the bad beginnings in this thread and for the users who had a negative experience.

-Carlos

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[holydarkness]

[...]

Which I will now conclude that is it not ours and may be a phishing website to steal funds or other personal information.
I tried accessing the website and it's nowhere near our website (ole7.io) UI/UX and website loading speed.

Now someone asked why didn't we report it, my answer honestly is I don't know. If no one has brought this up this website was just probably sitting there
scamming people but, now the IT department is on the move to report and best, take it down.

[...]

-Carlos

Giving you the benefits of doubt by considering this is the truest story so far, until Ptolemy would come back online and confirm my previous question to them, as well as an additional question on the paragraph below, I would suggest your IT team to take another counter measure by tweaking your website a little and adding a message informing people that your only site is "ole7" and you don't have any other mirror site.

Additional question for Ptolemy, would you inform us as well on how you stumbled to the aforementioned site instead of the one claimed to be the only official by Carlos? Was it recommended to you by someone or through google sponsored page --that ones om the top of the search result--?

[ferrum360]

Hello everyone, a few updates here.

First, let me begin saying that I hope you had a good weekend.

Despite all the issues going on here, on a personal note I hope you did enjoy the weekend.

Issue #1. The websites.
I have spoken to the ITSD (IT Service Department) and I had to ask regarding these domains if these are ours.
ole777.io
ole777.in

This is what the IT rep exactly said. 'hi sir carlos mentioned domains above is not handle by our team.'

Which I will now conclude that is it not ours and may be a phishing website to steal funds or other personal information.
I tried accessing the website and it's nowhere near our website (ole7.io) UI/UX and website loading speed.

Now someone asked why didn't we report it, my answer honestly is I don't know. If no one has brought this up this website was just probably sitting there
scamming people but, now the IT department is on the move to report and best, take it down.

Next, ferrum. Thank you for sending the screenshot. I now have your username.

I am actually begging the compliance team to allow an appeal for the accounts, if not. I am trying to at least have funds back if it's not against the T&Cs.

There are no guarantees nor promises in this but, I will do what I can.

Once again I would like to say sorry for the bad beginnings in this thread and for the users who had a negative experience.

-Carlos

Good afternoon.
Thank you, I look forward to news from you.

[muster21]

It is all PR shit, still they dont pay if you win.
SO DO NOT DEPOSIT ON THIS SCAM SITE.

[evelynn96]

Hello, this is my first post to bitcointalk.

I've been using ole777 for esports for the past few months, never had any problems.. infact it was one of the best sportsbooks i've used.

1 hour ago i requested a withdrawal which was declined, I went into live support and they said my account is on hold for compliance. This is extremely worrying considering what i've seen so far in this thread... as its looking like i may get the same treatment as the others received.

When I receive my update email from the compliance team I will let you all know how that ends up, I currently have around 3600 usd in the account including pending bets.

I have NEVER multi-accounted nor have I used any means of arbitrage

And to the ole7 moderator my ole7 ID is: evelynn

https://i.ibb.co/FJSjvZT/LIVECHAT1.png

[muster21]

Hello, this is my first post to bitcointalk.

I've been using ole777 for esports for the past few months, never had any problems.. infact it was one of the best sportsbooks i've used.

1 hour ago i requested a withdrawal which was declined, I went into live support and they said my account is on hold for compliance. This is extremely worrying considering what i've seen so far in this thread... as its looking like i may get the same treatment as the others received.

When I receive my update email from the compliance team I will let you all know how that ends up, I currently have around 3600 usd in the account including pending bets.

I have NEVER multi-accounted nor have I used any means of arbitrage

And to the ole7 moderator my ole7 ID is: evelynn

They will never pay you. They are scammers. If you won money they will block you account.
Same happen with me, Have normal account few months, when I was losing I didnt have any problem, when I start winning a lot they blocked me and steal 8000$

[evelynn96]

They have paid me out many many times, with large amounts, i have crypto wallet ID proof that they have, I dont know why they would scam me now all of a sudden, although i am very worried I will admit they have never blocked me from withdrawing for "compliance checks" before

[holydarkness]

Hello, this is my first post to bitcointalk.

I've been using ole777 for esports for the past few months, never had any problems.. infact it was one of the best sportsbooks i've used.

1 hour ago i requested a withdrawal which was declined, I went into live support and they said my account is on hold for compliance. This is extremely worrying considering what i've seen so far in this thread... as its looking like i may get the same treatment as the others received.

When I receive my update email from the compliance team I will let you all know how that ends up, I currently have around 3600 usd in the account including pending bets.

I have NEVER multi-accounted nor have I used any means of arbitrage

And to the ole7 moderator my ole7 ID is: evelynn

Just to be clear and matched with their story this far, which website are you using to access the platform? "Ole7.io" or the other addresses, ole777.in and/or ole777.io?

[evelynn96]

Hello, this is my first post to bitcointalk.

I've been using ole777 for esports for the past few months, never had any problems.. infact it was one of the best sportsbooks i've used.

1 hour ago i requested a withdrawal which was declined, I went into live support and they said my account is on hold for compliance. This is extremely worrying considering what i've seen so far in this thread... as its looking like i may get the same treatment as the others received.

When I receive my update email from the compliance team I will let you all know how that ends up, I currently have around 3600 usd in the account including pending bets.

I have NEVER multi-accounted nor have I used any means of arbitrage

And to the ole7 moderator my ole7 ID is: evelynn

https://i.ibb.co/FJSjvZT/LIVECHAT1.png

Just to be clear and matched with their story this far, which website are you using to access the platform? "Ole7.io" or the other addresses, ole777.in and/or ole777.io?

I'm using ole7.io

[holydarkness]

Hello, this is my first post to bitcointalk.

I've been using ole777 for esports for the past few months, never had any problems.. infact it was one of the best sportsbooks i've used.

1 hour ago i requested a withdrawal which was declined, I went into live support and they said my account is on hold for compliance. This is extremely worrying considering what i've seen so far in this thread... as its looking like i may get the same treatment as the others received.

When I receive my update email from the compliance team I will let you all know how that ends up, I currently have around 3600 usd in the account including pending bets.

I have NEVER multi-accounted nor have I used any means of arbitrage

And to the ole7 moderator my ole7 ID is: evelynn

[...]

Just to be clear and matched with their story this far, which website are you using to access the platform? "Ole7.io" or the other addresses, ole777.in and/or ole777.io?

I'm using ole7.io

As it's clear that you're accessing through their official site, not the mirror fake ones as claimed by their CM here, Il suggest you to let it sit for a couple more of days, given your concern --though justified-- raised only 1 hour after the issue appeared, especially as their customer service is a tad bit slow on the weekend.

[evelynn96]

And there it is 1 day following, "Account suspended"

Finishing balance was over 4k usd

https://i.ibb.co/7yYX1Mk/login.png

Going to request that the ole7 mod appeals this for me, I stand firm that I never engaged in multi-accounting or arbitrage. I'll be putting together a youtube video of the footage i recorded with proof of what i was placing bets along with the suspension process.

As of right now I dont even have an email informing me of my suspension my account is just outright locked and cannot get in.

(last screencap of my balance i got before suspension, also had like 10-15 unsettled bets)

https://i.ibb.co/vH9N5Dn/evelynn.png

[evelynn96]

The suspension is apparently a result of the "compliance checks"

https://i.ibb.co/k12TtWk/Screenshot-3.png

hope thats true

[ferrum360]

Hello, this is my first post to bitcointalk.

I've been using ole777 for esports for the past few months, never had any problems.. infact it was one of the best sportsbooks i've used.

1 hour ago i requested a withdrawal which was declined, I went into live support and they said my account is on hold for compliance. This is extremely worrying considering what i've seen so far in this thread... as its looking like i may get the same treatment as the others received.

When I receive my update email from the compliance team I will let you all know how that ends up, I currently have around 3600 usd in the account including pending bets.

I have NEVER multi-accounted nor have I used any means of arbitrage

And to the ole7 moderator my ole7 ID is: evelynn

https://i.ibb.co/FJSjvZT/LIVECHAT1.png

It was a mistake of you to keep such large sums there, after everything that was written here, they will not return your money. Write complaints, write to the regulator, write VODDS, destroy their reputation. This is all you can do to get revenge.

[Emitdama]

They will never pay you. They are scammers. If you won money they will block you account.
Same happen with me, Have normal account few months, when I was losing I didnt have any problem, when I start winning a lot they blocked me and steal 8000$

He just said that he got paid on the past but not anymore. It could be because this gambling site have now turned bad because there are also users who post their complaints not only you guys. But Cases about blocking/restricting account after winning a lot do really happens even on a legit gambling site. I know it's quite annoying as a fair gambler but there is an explanation on why they do this. 

I dont know why they would scam me now all of a sudden

Maybe they already have the intention to scam their users ever since they start their gambling site but they didn't make it too obvious in order to gain more trust from the public. This is for them to scam more people. I feel sorry for those who lost their funds.

[ferrum360]

They will never pay you. They are scammers. If you won money they will block you account.
Same happen with me, Have normal account few months, when I was losing I didnt have any problem, when I start winning a lot they blocked me and steal 8000$

He just said that he got paid on the past but not anymore. It could be because this gambling site have now turned bad because there are also users who post their complaints not only you guys. But Cases about blocking/restricting account after winning a lot do really happens even on a legit gambling site. I know it's quite annoying as a fair gambler but there is an explanation on why they do this. 

I dont know why they would scam me now all of a sudden

Maybe they already have the intention to scam their users ever since they start their gambling site but they didn't make it too obvious in order to gain more trust from the public. This is for them to scam more people. I feel sorry for those who lost their funds.

On normal sites, restrictions and blocking do not occur.

For sports betting, it's Pinnacle

For the casino it's Stake

[pale_cutie]

Hi, I want to post here after signing up for ole7.io yesterday.

I made a deposit of $500 as seen here https://etherscan.io/tx/0x914039e722ea975758d4f4115c71f880e9e6c1ba4297be237dab0e034b877ca0 but my deposit never arrived, so after a few hours I contacted support and they said wait up to 24 hours, which I have.

I received the email below.
I don't know how I can give a receipt from the exchange app as I sent the money from a wallet saved on my computer.
I'm still waiting for my response as I've stated there is no 'payment confirmation receipt from the exchange app'.
I've bet on many gambling sites and this is the first to withhold a deposit and make such a weird request.  

I'll keep my post updated as things progress, but my caution right now for anyone would be to not deposit on this site.

https://i.gyazo.com/48ec2f64af8edceedc05b4fea970d39a.png

[Mahdirakib]

Going to request that the ole7 mod appeals this for me, I stand firm that I never engaged in multi-accounting or arbitrage. I'll be putting together a youtube video of the footage i recorded with proof of what i was placing bets along with the suspension process.

Bitcointalk representative of Ole7 casino isn't so helpful to give quick updates about the issues. Have you tried to reach Ole7 telegram team? Looks like the admins are active in their telegram group. I just noticed this message in their telegram group



You said that you don't have multiple accounts there and you haven't engaged in arbitrage. Have you taken any bonuses there?

[evelynn96]

Not took a single bonus there either.

my account is still under "compliance checks" dont know if i'm "banned" yet, guess i'll find out soon

[holydarkness]

Not took a single bonus there either.

my account is still under "compliance checks" dont know if i'm "banned" yet, guess i'll find out soon

It's nerly workdays again worldwide, and I can see that the OP of this thread is online when I typed this post. I suggested you to wait for couple of hours to give Carlos time to perhaps ask their verification team to escalate your ticket.

Hi, I want to post here after signing up for ole7.io yesterday.

I made a deposit of $500 as seen here https://etherscan.io/tx/0x914039e722ea975758d4f4115c71f880e9e6c1ba4297be237dab0e034b877ca0 but my deposit never arrived, so after a few hours I contacted support and they said wait up to 24 hours, which I have.

I received the email below.
I don't know how I can give a receipt from the exchange app as I sent the money from a wallet saved on my computer.
I'm still waiting for my response as I've stated there is no 'payment confirmation receipt from the exchange app'.
I've bet on many gambling sites and this is the first to withhold a deposit and make such a weird request. 

I'll keep my post updated as things progress, but my caution right now for anyone would be to not deposit on this site.

Have you tried looking at the withdrawal history page from your mobile app? Most exchange would have this feature, be it from desktop or mobile version. Perhaps what they referred as a receipt is simply a screenshot of the withdrawal process.

[CryptSafe]

Hi, I want to post here after signing up for ole7.io yesterday.

I made a deposit of $500 as seen here https://etherscan.io/tx/0x914039e722ea975758d4f4115c71f880e9e6c1ba4297be237dab0e034b877ca0 but my deposit never arrived, so after a few hours I contacted support and they said wait up to 24 hours, which I have.

I received the email below.
I don't know how I can give a receipt from the exchange app as I sent the money from a wallet saved on my computer.
I'm still waiting for my response as I've stated there is no 'payment confirmation receipt from the exchange app'.
I've bet on many gambling sites and this is the first to withhold a deposit and make such a weird request.  

I'll keep my post updated as things progress, but my caution right now for anyone would be to not deposit on this site.

As a way forward to resolving your complaint, I suggest you follow the guidelines accordingly so as not to be  tagged a defaulter because no one can tell anymore from the complaints so far on their announcement thread and I hope you did your kyc and scaled through successfully if truly there is any option for kyc  because that might be another factor too if they have such policy and makes it a must requirements before getting onboard their platform. In respect to  the receipt, i would suggest you send the link or transaction hash to your deposit with them and possibly send or attach a screenshot of the transaction to back it up as a proof that you did made a deposit with them.
This is my solemn advise to gamblers, bettors etc. Do well to read the terms and conditions, privacy policy as well before you get engaged with casinos so as not to get entangled along the way while trying to use the platform after making deposit or withdrawal. It would be for your own safety that you do a clean Research onboard this platform before getting involved with them.