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[spyrosc200]

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spyrosc200 - please send me your OLE7.IO username. We'll look into this.

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Everyone, thank you for your patience in this thread and support in the scam accusations. Once again please take note that I am not the decision maker here.

As much as I want to be 101% transparent, the risk and compliance team have their SOPs (Standard Operating Procedures) which I cannot change or alter. But I do hope they do in hopes to turn this reputation from negative to positive and be much more fair to everyone.

Apologies for replying late, as I also wait for updates regarding these issues.

Thank you.

As already posted in the accusation thread below, my username with you is ''spyrosc200''

https://bitcointalk.org/index.php?topic=5438203.0

12000 USD are a lot of money and you have absolutely no reason to confiscate them.

If you really want to help, please don't come back with general statements for arbitrage betting and/or syndicate betting and all that stuff that you know in advance that they are just lies and joke explanations.

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[klidex]

if indeed all the complaints here are about violations, why not provide evidence of violations or mention what violations the customer has committed. I say this because of the several complaints that have arisen there are no real reasons that can be accepted by the customer in question and for me it is not a fair decision.
usually a casino says fair decisions, they include real reasons and evidence about the violation or other violation of casino rules.

In every action there must be a purpose and reason for it and we don't know what the real reason the casino did was that they don't want to provide evidence and the type of violation committed by each user.
Or is it possible that the complaints of infringement are just boasting or false accusations made so that the casino is not at fault and all blame is only placed on its users?
If it is said about fairness, then it is clear that we all know that it is indeed unfair because they can only beat and say everything because of mistakes made by users without them providing clear evidence of the violations that have been made.

[holydarkness]

[...]
Another concern regarding deposits ( I have seen that the accusation thread says resolved but, let me explain what else happened).

Bitcointalk Username: pale_cutie
OLE7.IO Username: aj7647726

They have already credited your deposit but here are a few things that happened.

"He transferred the balance to another wallet first and from that wallet, he transferred to us.
Now the catch here was that the user was providing the receipt from the first transfer and not from the second transfer."

"Our vendor checked the transaction based on what member provide on his screenshot.
The wallet address in the screenshot he provided first is 0xdac17f958d2ee523a2206206994597c13d831ec7 - which does not belong to us."

In a sense you quite mislead. Anyhow I am glad that it is all sorted out.

[...]

Please allow me to also explain what else happened, that was not on your follow-up explanation.

pale_cutie provided a TXID showing they've deposited the said amount of what they sent from binance, alongside the screenshot showing they deposited from binance to their wallet and then to your deposit address, so you basically already have all the necessary info to clear the problem without escalating it to this phase.

As nicely explained here, it shouldn't be a problem at all --or a case of misleading info at the very least-- for your compliance, security, deposit, or whatever team handling that task to verify this. With the TX hash, or even the customer wallet address, it should be enough for your team to verify that they've indeed deposited the said amount to your wallet. Your team asking for payment receipt pretty much just just asking for unnecessary situation.

That case is closed and I didn't mean to make further fuss about it, or to patronize you, but your team should at least learn to take responsibility --as well as perhaps learning how a crypto works-- and admit it when the mistakes happened at your end instead of saying " you quite mislead".

As you've shown a good gesture by beginning to addressing cases raised against you on the scam accusation board, I will refrained from tagging you like I said here. I will try my best to follow each of the cases addressed to you and see through it with the community. I hope you can tag along and clear every single cases raised against you.

[robelneo]

pale_cutie provided a TXID showing they've deposited the said amount of what they sent from binance, alongside the screenshot showing they deposited from binance to their wallet and then to your deposit address, so you basically already have all the necessary info to clear the problem without escalating it to this phase.

As nicely explained here, it shouldn't be a problem at all --or a case of misleading info at the very least-- for your compliance, security, deposit, or whatever team handling that task to verify this. With the TX hash, or even the customer wallet address, it should be enough for your team to verify that they've indeed deposited the said amount to your wallet. Your team asking for payment receipt pretty much just just asking for unnecessary situation.

That case is closed and I didn't mean to make further fuss about it, or to patronize you, but your team should at least learn to take responsibility --as well as perhaps learning how a crypto works-- and admit it when the mistakes happened at your end instead of saying " you quite mislead".

You are right in pointing out this and this should be avoided by the support, their knowledge of how Cryptocurrency works should be unquestionable this is so basic for them to overlook it, I don't see anything misleading here I sometimes do this when our local exchange doesn't allow a direct deposit to casinos

As you've shown a good gesture by beginning to addressing cases raised against you on the scam accusation board, I will refrained from tagging you like I said here. I will try my best to follow each of the cases addressed to you and see through it with the community. I hope you can tag along and clear every single cases raised against you.

Jawhead raises a concern here and this is something alarming, are we seeing scenarios where the representative will give limited information about the ban or confiscation of funds.

I would like to explain beforehand that I am trying to manage this community with the best of my abilities.

I only cascade information that is given to me which is very limited.

Now for this accusation, I was told by the CS representative that you were caught with arbitrage and syndicate betting.

They have not provided further information.

What? are you not a part of Ole777 internal team? I would assume you're just a stranger or someone alt account which want to promote Ole777 in this forum. You, as the one who manage Ole777 in this forum doesn't helping at all if you not know the complete information, you only directing the CS answer which is similar if the gambler just ask directly to the Ole777's CS.

[CryptSafe]

My scam accusation topic can be seen here:

https://bitcointalk.org/index.php?topic=5438203.0


''I'm just giving the community a heads-up because I've been scammed 0.4946 Bitcoin (around 11700 USD) from Ole7.io.

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=3518507

Reference Link:
https://bitcointalk.org/index.php?topic=5422931.0

Amount Scammed: 0.4946 Bitcoin / 11700 USD
Payment Method: Bitcoins

The story from the beginning:

Have opened account with Ole7.io at October 28th 2022, before they even joined bitcointalk community. They are operated under Ole Group International B.V. which also operates VODDS broker that are considered trusted agents so nothing looked suspicious on first view.

Have deposited dozen of times in this period without any issues.
Proof 1: https://imgur.com/a/lMr8ss1
Proof 2: https://imgur.com/a/q4jHpfm

Have also withdrawn successfully dozen of times as well, with my last successful withdrawal of 0.20 bitcoin at 25 January 2023:
Proof 1: https://imgur.com/a/ddHyTLI
Proof 2: https://imgur.com/a/2qSGndb

All went smooth until yesterday.
After a really good run my balance reached 0.40 bitcoin, another 0.10 bitcoin were unsettled bets so overall my balance is 0.50 bitcoin.

Now looked what happened as I took screenshots of everything (I always do as  I am not a newbie)

I have first asked for a withdrawal of 0.25 bitcoin which was rejected

Proof: https://imgur.com/a/cm6jVXp

I though it was an error and tried to withdraw once again in the next minute. Now withdrawals are not permitted for my account:

Proof: https://imgur.com/a/ejHO8e6

I immediately went on live chat asking for explanations. I only get some nonsense general accusations about compliance issues (have in mind that they never asked for KYC, even if they did, I have no problems to provide any document requested):

Proof 1: https://imgur.com/a/Rke0v12
Proof 2: https://imgur.com/a/0mCH58L

A moment later, they removed all the balance from my account, which turned into zero!
Proof 1:  https://imgur.com/a/8IH0inj

Obviously I did nothing wrong, I don’t have multiaccounts, I am not arbing etc. I even took screenshots of a big sample of my bets for anyone to take a look:
Proof 1: https://imgur.com/a/kWHvqwp
Proof 2: https://imgur.com/a/SFpZn3F

 
To summarize, Ole7.io unfairly and without any justification confiscate around 12000 of usd!

P.S Have left a red flag for Ole7.io official representative that can be seen here
https://bitcointalk.org/index.php?action=trust;u=3518507;page=iflags

This name Ole777 makes me remember something in my place. The name Ole is something nobody would want to associate themselves with. It is not a good name to reckon with and here I am seeing  it manifest here just like the meaning of the name in my country. It is true that names are powerful but how ever be the case I was only trying to make some statement on names and it's effect as I do not have clues what the name means over there at ops place where it is fully established.
Please do not misunderstand or misquote me.
 So far, the complaints and scam accusations against ole777 is becoming something else but however, OP has been on his very best initiative to convey complaints and inquiries to the team for  quick actions which results have been coming forth. I pray they look into your complaint with the urgency it deserves.

[Poika5]

Hey @Ole777, here's some questions for you, i have used all the biggest betting brokers and i'm frankly quite confused.

ABOUT THE PLATFORM
We provide betting intermediary services only and the Platform gives you access on an aggregated basis to sportsbooks operated by certain third party betting operators (“Bookmakers”). Each and every betting transaction (“Bet”) is between you and the Bookmakers only and the OLE Group is not, and will not, under any circumstances be a party to those Bets. The OLE Group does not act as, or hold itself out as, a bookmaker or betting operator.

1. Why does an agent ban customers for arbitrage betting? Usually agents/brokers are not interested in the outcome of the event, they benefit solely from betting volumes. That's why all the biggest agents like BetInAsia & AsianConnect welcome arbers.

2. When you confiscate somebody's money, where does it exactly go? Do you give it back to the bookmaker?
(All the customers got banned when they tried to withdraw from your platform, so the money ended up there)

3. One of your bookmakers(Pinnacle) is famously arbitrage friendly, so is arbitrage betting only forbidden on IM Sports platform?

4. Why doesn't your TOS say anything about arbitrage betting.
https://ole7.io/en/#/account/Terms

Now for this accusation, I was told by the CS representative that you were caught with arbitrage and syndicate betting.

By who? IM Sports? or Ole777? Why is an agent analyzing customer bets? I'm really confused.
Remember?

Each and every betting transaction (“Bet”) is between you and the Bookmakers only and the OLE Group is not, and will not, under any circumstances be a party to those Bets.

[muster21]

I saw lots of people scammed by ole77, and funny same owners as vodds aribrttage betting
I contacted the lawyer in Curacao in charge of sports law. And I will file a lawsuit against both companies because they have the same ownership structure. Since I see they scammed a lot of people, you can contact me in inbox We can file a joint lawsuit!

[coin-investor]

I saw lots of people scammed by ole77, and funny same owners as vodds aribrttage betting
I contacted the lawyer in Curacao in charge of sports law. And I will file a lawsuit against both companies because they have the same ownership structure. Since I see they scammed a lot of people, you can contact me in inbox We can file a joint lawsuit!

This is ok as long as you are not going to ask people for funds to help you with your cause filing a suit takes time and money, have you done this before, you can start with 1xbit if you are serious about what you are offering, going back to some of the allegations and OLE777 status, it's not good that they are not addressing some accusations to satisfy the community, for a new site to say that they found an account cheating and there's no need to add information raise a serious concern on their platform.

[Newlifebtc]

I saw lots of people scammed by ole77, and funny same owners as vodds aribrttage betting
I contacted the lawyer in Curacao in charge of sports law. And I will file a lawsuit against both companies because they have the same ownership structure. Since I see they scammed a lot of people, you can contact me in inbox We can file a joint lawsuit!

Some of these platforms just come up and what they have in mind used to scam people and they go away with the people's phones so if two persons complain about being them scan them or scam people I think we have every right to create a trend of accusation to them if there is any evidence to prove that they have scam many people from what you are saying here

[Wiwo]

I saw lots of people scammed by ole77, and funny same owners as vodds aribrttage betting
I contacted the lawyer in Curacao in charge of sports law. And I will file a lawsuit against both companies because they have the same ownership structure. Since I see they scammed a lot of people, you can contact me in inbox We can file a joint lawsuit!

Lawsuit against online casino has not proven to be effective in the long run, because we have casinos that have scammed a lot of people and yet there are not brought to book.
*is okay to try your luck out but as for me I never paid on this casino so I don't have any case against them and if gph is looking for people to work with, you can look for those who have been scammed by this casinos since you guys will share the same interest to recover your money.

[aioc]

For a casino to have a number of accusations at the early stage of its existence here in Bitcointalk is not good, the representative of this casino also cannot provide information to address those complaints, and members think he is not part of the team which is not good, there's already a flag created and the next few days are crucial for the OLE777's status here in Bitcointalk if they solve and address the other complaints and satisfy the community with their answer on these remaining accusations.

The casino is only two months and there's already a flag and a scam tag

OLE777 - Join Us For New And Exciting Promos!
November 24, 2022, 03:36:50 AM

[CryptSafe]

I saw lots of people scammed by ole77, and funny same owners as vodds aribrttage betting
I contacted the lawyer in Curacao in charge of sports law. And I will file a lawsuit against both companies because they have the same ownership structure. Since I see they scammed a lot of people, you can contact me in inbox We can file a joint lawsuit!

Nice one mate, filling a law suit against a casino would make them seat up in discharging their duties as they signed up for. If the ole777 casino do have an office over there then the law  suit against them would make a good sense as they would be taken up on their charges but if o may ask, have you engaged in such exercise before? How do you generate funds to pursue up with the legal fees attached to the law suit for which you want to embark upon? I hope you would not get members here to paying for the fees just as a poster had said here because that would or might result or amount to other members likely seeing your act as a means of scamming members in the name of legal matters.
So I would advise you create a thread listing categorically how you intend in follow up with the case till the end so that those interested might join you in the course.

[abel1337]

I saw lots of people scammed by ole77, and funny same owners as vodds aribrttage betting
I contacted the lawyer in Curacao in charge of sports law. And I will file a lawsuit against both companies because they have the same ownership structure. Since I see they scammed a lot of people, you can contact me in inbox We can file a joint lawsuit!

I hope you have the commitment in filing a law suit against this casino. Not everyone has the extra time, money and effort in setting up a law suit against a casino this is why it is rare for a crypto casino to get a lawsuit. I never saw someone who is successful on doing lawsuit on crypto casinos especially if it is a scam situation given that filing it needs a lot of money as the case progress. I wonder how many victims message you today? I think you should start by doing a scam accusation here first rather than going straight to court given that the proof you have and other victims needs to be verified.

[CryptSafe]

I saw lots of people scammed by ole77, and funny same owners as vodds aribrttage betting
I contacted the lawyer in Curacao in charge of sports law. And I will file a lawsuit against both companies because they have the same ownership structure. Since I see they scammed a lot of people, you can contact me in inbox We can file a joint lawsuit!

I hope you have the commitment in filing a law suit against this casino. Not everyone has the extra time, money and effort in setting up a law suit against a casino this is why it is rare for a crypto casino to get a lawsuit. I never saw someone who is successful on doing lawsuit on crypto casinos especially if it is a scam situation given that filing it needs a lot of money as the case progress. I wonder how many victims message you today? I think you should start by doing a scam accusation here first rather than going straight to court given that the proof you have and other victims needs to be verified.

Your point is correct mate, not everyone would have that time to pursue a legal case against a casino since they are kind of busy and engaged with their real-life activities. Come talk of it, no one would have that resources to put to use in a lawsuit against a gambling site, and therefore for this post you have made, I assume you are taking the course on suing the casino at your own expense but nevertheless, be ready to entertain messages inbox of victims of casino scams and lots more. In that case, do well to verify the accusations and claims of the victims wanting you to take up their cases so as to be very sure of their credibility before embarking upon their case so as not to be a victim of misinformation which might likely dent your image.

[aioc]

You know that the reputation of this casino is crumbling if members are dropping here talking about scam allegations instead of the casino features, bonuses, and giveaways like all the other casino threads.
Two things are about to happen here they lose their reputation gets tagged and the representative stop posting here, or they will resolve all the issues and will be transparent on how they resolve the issue and things will be back to normal again.

[spyrosc200]

Two things are about to happen here they lose their reputation gets tagged and the representative stop posting here, or they will resolve all the issues and will be transparent on how they resolve the issue and things will be back to normal again.

48h after their official representative comment in my scam accusation topic asking for my account username,  still no response from their side. Not only that but they even stopped responding to my emails. They only sent one email with the nonsense general accusations about arbitrage, syndicate betting etc which are obviously huge lies.

Wish i am wrong but seems that they are not willing to cooperate.

Have left a red flag for now below. Still only 3 members support the flag, i guess more will follow after the outcome of the scam accusation topic.

Obviously i hope they solve the case so that i will remove the red flag.

https://bitcointalk.org/index.php?action=trust;u=3518507;page=iflags

[Pmalek]

<Snip>

No DT members have yet supported the flag. Let's give their forum representative 1-2 more days, and if they can't offer a reasonable explanation about what happened with your money, I will be the first DT to support your flag. One DT isn't going to be enough but we can always ask others to do it in the appropriate thread.

My reason for wanting to support the flag is not because I have taken your side. I don't know what you did and if you did anything wrong. I will be supporting it to get OLE777 to talk and offer a solution.

Btw @spyrosc200
Once you create a flag, you can no longer delete it. It either has enough support to be visible or it doesn't.

[Broadanbig]

You know that the reputation of this casino is crumbling if members are dropping here talking about scam allegations instead of the casino features, bonuses, and giveaways like all the other casino threads.
Two things are about to happen here they lose their reputation gets tagged and the representative stop posting here, or they will resolve all the issues and will be transparent on how they resolve the issue and things will be back to normal again.

OP seems to be the only representative of ole777 here and OP is not too a active online. I wonder if the casino team are truly transparent in their dealings as scam accusations and complaints are get too much of a report. With all these complaints coming in about this casino, I do not know if they could be able to stand back on their feet if a possible crash comes their way as a result of the complaints. For goodness sake, this is just a new casino and their team is not up and doing but series of unfortunate events of complaints by their registered members. Well, if they get the red flag, I think they would pay more attention to their customers complaints or the phase out of the business.

[spyrosc200]

<Snip>

No DT members have yet supported the flag. Let's give their forum representative 1-2 more days, and if they can't offer a reasonable explanation about what happened with your money, I will be the first DT to support your flag. One DT isn't going to be enough but we can always ask others to do it in the appropriate thread.

My reason for wanting to support the flag is not because I have taken your side. I don't know what you did and if you did anything wrong. I will be supporting it to get OLE777 to talk and offer a solution.

Btw @spyrosc200
Once you create a flag, you can no longer delete it. It either has enough support to be visible or it doesn't.

Tbh, i wasn't aware that you can't delete a flag once it is created. Thanks for clarifying it.

It is good to know that DT's are reading my scam accusation thread and wait the outcome btw. 12000 USD are a lot of money for me  obviously and the community is my last hope.

In any case, i can assure you i did nothing wrong mate. I am well aware of bookie rules and i always play fair. I win in some sportsbooks, i loose in some others etc. Ole7.io actions are completely unfair and simply not justified at all.

If they ever come back with a serious and valid explanation regarding their actions, you are free to oppose my flag. Everyone is free to oppose my flag if Ole7.io can support their acts. So far they haven't and i am 100% that they can't support their acts with valid proofs. They simply closed my acc and confiscated my funds cause they don't want to pay me, nothing more nothing less.

As already said in my scam accusation thread, i have no problem forward my case to a 3rd party mediator who can decide the outcome cause i have nothing to hide and nothing to afraid.

[holydarkness]

[...]

Have left a red flag for now below. Still only 3 members support the flag, i guess more will follow after the outcome of the scam accusation topic.

Obviously i hope they solve the case so that i will remove the red flag.

[...]

[...]
Tbh, i wasn't aware that you can't delete a flag once it is created. Thanks for clarifying it.

It is good to know that DT's are reading my scam accusation thread and wait the outcome btw. 12000 USD are a lot of money for me  obviously and the community is my last hope.

[...]

Ahh... this clarifies the concern I've been having since you announced your flag. TBH, I've been wanting to say it since then, but choose to refrain from it as it's completely fall under the judgement and decision of the user who raised the flag to when and why they deemed the flag necessary, but if I have to be honest, I think your flag is a little bit too premature due to the fact that once raised, a flag can not be retracted --the forum even warned about this right below the "confirm" button-- and especially because it's raised when the accused are still willing to cooperate and replied to your case... well, until couple of days ago. It can only be deactivated by the lack of supports or a stronger opposition amount by DT.

Flags, if you may, can be seen as a final judgement, and is based on a concrete and accurate evidences. On the case of your flag, the statements you agreed and acknowledged are as follows:

On my honor, I affirm the following:
1) This user violated a written contract, resulting in damages;
2) I have not been made whole by the user;
3) no existing flag covers this same incident;
4) this incident is accurately and completely described in the above topic;
5) the incident occurred roughly in the month given above.

Furthermore, I promise to withdraw my support for this flag if this user makes me whole in the future.

Which is also why, speaking for myself, no DT supported --and thus, activated-- the flag yet, point number 2 and 4 is yet to be fulfilled. Rest assured, though, that your case is being watched by enough DT that would support the flag once they think it's conclusive enough, even though only few leave their comments, we are still there, watching and assessing the situation.