Is It good For The Casinos And The Accusers If ..

[ethereumhunter]

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

All these issues of it been good or not been good could be resolved should the entities incharge of the forum make an understanding with any casino's using the forum to first tackle any issues of accusation here in the forum then if it's beyond what the forum can handle alone then it could be referred to askglambers for further scrutiny of the issue on ground. But since such a thing is not made in the forum how then can we say if it's "good or not good".

If the casino creates a thread here, it's best if the casino resolves its case in this forum and not using any other platform. In addition, the person having the problem may not have an account on another platform, which will prevent the case from being resolved properly. It seems unfair that people asking for help from this forum have to go to another platform. So if the casino can resolve the case in this forum, it can increase the members' confidence to return to using the casino to play gambling.

^If a gambling casino has an announcement thread here, why not they did not answer the disclaimer post to solve the problem?
A legitimate casino will answer on any platform as long as they have a business on that platform for example here in the forum, to the case, they should give their opinion and answer accusations to clear out the mind of other players. Though this forum and the Askgambler forum are totally different we have each community that also visits here, a gambler or a reader that must aware of the casino's behavior.

We don't know why the casino doesn't want to answer posting complaints from other members, but at least that member has tried to tell the problem to the casino and tried to get their attention. Legitimate casinos will try to investigate the problem and solve it because they don't want to get falsely accused. But a trusted casino will not disappoint its members and help them and if there is a problem in this forum, the casino will not bring it to another forum but will solve it here so that other members can see it.

[Don Pedro Dinero]

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

I think that if they do business in the forum, they should answer accusations in the forum, otherwise they give a bad image.

As far as I know this is the first time this has happened, and I trust more the many houses that advertise here and when they have had accusations on the Scam Accusation board they have dealt with them than in this case they do not want to deal with them on the forum, even though the external platform is understood to be neutral.

[Silberman]

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

I would say it’s not good for both of them but maybe it’s an edge on part of the casino operators especially if they have these dirty moves in the casino that will be questioned automatically once find out in the bitcointalk forum. Because we all know gamblers will eventually help each other so once the accusation will be post in bitcointalk, it will create a lot of support answers made by other forum members, and this thing might be the thing too that the casino operators want to avoid as one problem could also lead to another problem. Well, that is the consequence if the casino is not transparent to their gamblers.

The casino can avoid answer accusations in the forum if that is what they want to do, even if this move could be perceived as suspicious especially if they do promote themselves here, however they cannot control what gamblers do, and if gamblers want to bring more attention to their case here in this forum even if the casino has stated they will not answer their accusations here they can do it, after all if they are in the right it is important for them to alert the community about the actions of dishonest casinos so no one else gets scammed.

[uneng]

As far as I know this is the first time this has happened, and I trust more the many houses that advertise here and when they have had accusations on the Scam Accusation board they have dealt with them than in this case they do not want to deal with them on the forum, even though the external platform is understood to be neutral.

It's also the first time I'm hearing this, but a casino which cares for its reputation will answer any questions and solve any issues doesn't matter where. If gamblers have this channel of contact (bitcointalk forum) as a reliable website to find reviews and support, so better that casinos come here to talk to gamblers on their questions and complaints. And even if a member of the forum gives a red trust to the casino, although they solved the problem, they shouldn't stop posting here for that reason, because it will look shady for other members who might come futurely with another accusations.

[Hispo]

I believe it would be ideal for a casinos to address clients on as many gambling communities as possible. There will be always annoying and even rude people in any corner of the internet, independently on the kind of moderation, the perfect community does not exist.

Also, I would like to add that since Bitcointalk does not censor its users any casino which takes the time and effort to engage their costumers here and effectively to solve problems in public is to be praised. It is natural some companies or businesses would want to be more in control over accusations or troubles, and the way they are addressed, but it does not feel completely right to withdrawn oneself from here, I think.

In the end, it could be slightly bad to us.

[lienfaye]

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

It depends. If they have an existing ANN thread here and has a running signature campaign to advertise their casino, then it's not good to not answer any accusations from their players here. Because it can discourage the potential gamblers to use their platform if they see how the operators managed the issues of their gamblers that are having a problem using their casino. There should be transparency because if the accusation is false they can defend themselves to prove that they're legit and the accuser is really at fault.

On the other side, if the casino has no ANN thread here and don't have an interest to advertise their platform in this forum, then for me it's fine to address the concern outside the forum. But still, it depends how the owner deal with these accussations because they know better what's best for their business.

[bitterguy28]

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

I don't see any reason why not answer here and answer in other platforms also? each players have their right to choose which place they felt comfortable and good putting their issues so if they think it is here in bitcointalk then answer here , and if the players wanted in askgambler then do so.
the point here is that you cannot force someone who have problem where to put his complaints since it is not moderated and there is no exact place where to do so.

[maydna]

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

I don't see any reason why not answer here and answer in other platforms also? each players have their right to choose which place they felt comfortable and good putting their issues so if they think it is here in bitcointalk then answer here , and if the players wanted in askgambler then do so.
the point here is that you cannot force someone who have problem where to put his complaints since it is not moderated and there is no exact place where to do so.

It should be, but we know that casinos that end up cheating will use every means not to want to give their money to those who win. They will find many reasons to delay the payment, and they can even suggest people who are having problems move to another platform where they have more power than in this forum. This forum is trying to be neutral by providing a way for people with problems with problematic casinos to solve the problem properly. But we know that scam casinos won't do it because they only want to cheat those gamblers.

[xSkylarx]

Straight no for me also; why do they post ANN here if they don't want to get replies on it? They want to address those accusations in private chat? or in their community that they can sensor easily? Also, there's something fishy about why they don't want to answer those accusations here because they'll find a way around it. Transparency is essential; if they aren't hiding anything, they can easily answer questions and deny accusations. Whatever their point or desire, I think a lot of gamblers who came here will decline.

[piebeyb]

actually any problem from the accuser or the casino should be able to be resolved in this forum but usually if you want to solve it outside the forum it's usually because the casino is not active in this forum or doesn't have threads in this forum, but there have been several cases that have been resolved in this forum

[Mauser]

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

It depends a bit on the issues itself, but in general I would say that people should try to figure out the issues directly with customer support and not here on the forum. It might take a little bit of time for the support staff to fully understand and look up the issue before it can be resolved. Positing directly here on the forum there will be a lot of exposure and replies instantly. The gambler usually only shares his side of the story and we might not be able to fully comprehend the issue. This directly puts a lot of pressure on the casino and might scare customers away, even though the issue coukd be resolved. In my opinion the forum should be involved once the interaction with customer support leads to nowhere. If it's really a scam than of course we need to warn our fellow gamblers, but maybe it's only a misunderstanding that can be solved quickly. In case everybody would make a thread here on the forum instead of contacting the casino directly, then there would so many posts that it becomes hard to stray on top of them with what is a huge issue and what not.

[CryptoYar]

It's another way of sharing awareness to other members not unless they will resolve their issue right away here so members will see how they fix problems and it will not totally ruin their reputation. Most gamblers are here and posting about scam casinos as well as casinos that don't provide good service will serve as a warning to other players.
If a casino is eager and willing to fix its issues, the form of a platform where they would answer queries should never be a problem.

Whenever a casino user faces an issue, he contacts the support team. If the support team solves his problem, I don't think anyone here in this forum will waste their time blaming and bashing them. Even if someone does, he will not be able to provide any evidence against that casino platform.

[...]it's usually because the casino is not active in this forum or doesn't have threads in this forum,[...]

If they don't have ANN thread here then it's a different matter ( they don't care about this forum)But those who have ANN threads here should solve the issues of their users here so that their forum reputation can be maintained.

[pixie85]

Straight no for me also; why do they post ANN here if they don't want to get replies on it? They want to address those accusations in private chat? or in their community that they can sensor easily? Also, there's something fishy about why they don't want to answer those accusations here because they'll find a way around it. Transparency is essential; if they aren't hiding anything, they can easily answer questions and deny accusations. Whatever their point or desire, I think a lot of gamblers who came here will decline.

Those who have nothing to hide are usually fine with accusations as long as they aren't pure spam and hate speech.

I've seen many accusations here handled well by the community where people did the casino support's job for them and went through all screenshots and addresses provided to get to the bottom of the case. Often the case was someone not reading TOS or someone making up accusations without any proof.

When you're running a solid business there's nothing to be afraid of here.

[molsewid]

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

This is actually the first time I heard this kind of thing since most of the casinos now and new casinos tend to have an announcement thread here or sometimes they  ask people here in this forum. So I think this forum is more reliable than other website. People in here are not bias we all know that, and reputation and integrity for casino website is important in here.

[348Judah]

To say the fact some gambler were just good in reporting just kike an accuser of the brethren, any slightly or little error response or challenges they encounters will lead to accusation report, of which we also have some casinos deserving such because of their poor management, but how do we differentiate the gap between the gambler's lapses and the one coming from the casino when gamblers always report an issues even before it got addressed or attended to, i understand that their could be alot of complaints that could place the order of getting attended to lingers, but i think a little more patients could serve the reputation a gamblers could give the kind of casinos they uses all the times before accusation report.

[chaser15]

This is actually the first time I heard this kind of thing since most of the casinos now and new casinos tend to have an announcement thread here or sometimes they  ask people here in this forum. So I think this forum is more reliable than other website. People in here are not bias we all know that, and reputation and integrity for casino website is important in here.

There is no question about the forum being reliable but if the crypto-gambling site wants to respond to accusations on their preferred platform, then it's their right and the community can't do anything about it. Although a mass suggestion from the community can be raised.

But by doing that, these gambling sites should be ready for the consequences as it might lead the Bitcointalk community not to trust that site in terms of the way of handling such cases being accused to that site. There's really nothing wrong if the complaints will be answered on other platforms but for a crypto-gambling, it's a no-brainer if the biggest crypto forum won't be considered the best place for a public trial.

If the site has an active ANN thread here, I can't imagine why shouldn't they consider answering queries here.

[crzy]

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

This is actually the first time I heard this kind of thing since most of the casinos now and new casinos tend to have an announcement thread here or sometimes they  ask people here in this forum. So I think this forum is more reliable than other website. People in here are not bias we all know that, and reputation and integrity for casino website is important in here.

There should be no issue if they are not here in the forum but to save their reputation, its better to make a statement in the public to address the issue and to assure the public about their fairness and how they handle this kind of accusation and problem. Its ok not to post it here, but don’t expect forum users to trust that site that much, I don’t trust this kind of site honestly.

[Mahanton]

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

This is actually the first time I heard this kind of thing since most of the casinos now and new casinos tend to have an announcement thread here or sometimes they  ask people here in this forum. So I think this forum is more reliable than other website. People in here are not bias we all know that, and reputation and integrity for casino website is important in here.

There should be no issue if they are not here in the forum but to save their reputation, its better to make a statement in the public to address the issue and to assure the public about their fairness and how they handle this kind of accusation and problem. Its ok not to post it here, but don’t expect forum users to trust that site that much, I don’t trust this kind of site honestly.

Transparency is always been that a key on a business because issues been raised or complaints does really need up that specific answer or response and if the company would just decide to be keeping on silent
(unless making up some behind negotiation with the accuser) then there might be some exemptions but if not then it would really be just giving off some problems and possible issues towards that platforms
fairness and trust which is something that really needs to be handled upon if you dont really like for it to be affected if we do mean about business reputation which is mainly
be needed to be protected.

[STT]

So long as there's some ongoing process that sorts through complaints its probably better then alot of operations.  Its really just the quality of how they deal with a query or problem that occurs that matters and speed also I guess.     There cant be any exclusion to discuss any casino because that would be unfair terms, everyone has the right to discuss openly issues they may have and really its a negative if any business at all is against its customers discussing usage of their site.  
  Most well run places want you to discuss them, a casino is a profitable business only requires people who regularly play and everyone should get what they want then.  Wont always win but thats clear enough and most here will recognize unreasonable complaints so whats to be afraid of.

[harizen]

Its ok not to post it here, but don’t expect forum users to trust that site that much, I don’t trust this kind of site honestly.

Kind of weird that some crypto-gambling sites don't have an ANN thread in a crypto-forum lol.

The purpose of the ANN thread is not also to discuss general things about the site but also complaints that can be handled there.

Besides, it's always good to have a public view of how the site is handling the case.