I registered an account yesterday, verification email link is not working for me as it gives me an error page (the site cant be reached).
I tried to use new verification email link by using the "resend email" but the same still happens.
What's wrong here? Is it happening for me only or for all new users who have just registered an account?
I'm interested to test your site because there is an on going tournament and it seems that the number of participants is not that much so there is a good chance for anyone to participate and win something from the tournament.
If you're still experiencing trouble confirming your email, drop by our Live Support and they'll be more than happy to assist you, or just send us your email address via DM and we'll be more than happy to look into this.
Just explored the casino a bit especially about the promotions, tournament and loyalty program. It is good that you have all of these important things to compete with other casinos. However it is unfortunate because I see there is a wagering requirement for the prizes of your tournaments. 5x for cash prizes and 40x for free spins prize. Players are competing in the tournament by risking their own money but the prizes is locked with high wagering requirements. I dont think it is a good idea to have wagering requirement for such tournaments.
We're happy you like our promotions! In terms of tournament prizes, we'll be looking to revise those really soon, and I will make sure to pass on your feedback regarding the wagering requirement to the team.
Please show me your license to operate an online crypto currency casino?
Wild.io is operated by Nonce Gaming B.V. And they have taken the license from Curacao Antillephone. There is a license validator link at the bottom of the website. You can also verify it
here.
The license issued to Antillephone does not cover crypto currencies!
Wild.io are scam artists, they embezzled my 0.0047 BTC deposit and 0.005 BTC winnings!
They also run a bonus scam scheme!
What happened with the bonus there? I just checked the terms of the bonus of Wild.io. Have you placed bets with deposited funds before the bonus was credited to you? Their deposit bonus terms are strange if it doesn't get credit automatically.
At the deposit page, they offered me a 100% deposit bonus up to 0.0047 BTC which I agreed.
After I deposited 0.0047 BTC my account balance was over 0.015 BTC, so they added another 120% bonus without asking me and without my consent.
I played Black Jack and won 0.005 BTC without touching the bonus money.
After a while I checked how much of the 40x I have wagered and it was 0%.
In the bonus section there is a link to the bonus terms, so I read there and saw that bonuses only clear when playing slots.
So I cancelled the bonuses and the scam artists at wild.io also cancelled the 0.005 BTC won from my money.
Then I requested to wthdraw my deposited 0.0047 BTC, but the scam artists did not process it claiming that I need to wager 10x of the deposited amount, which is contradictory to "instant withdrawals".
12.10 In accordance with the Prevention of Money Laundering Act, enhanced due diligence may be done in respect of withdrawals of funds not used for wagering. We provide a player with a withdrawal only when the sum of bets made since the last deposit is more than three (3) times the size of that deposit in slot games or ten (10) times for live and table games. If a player requests a cash out without fulfilling this condition, the cash out will be declined till the conditions are met. This decision is at the sole discretion of the Casino.
I wagered my funds playing Black Jack, therefore no idea what these sickheads mean with "...enhanced due diligence may be done in respect of withdrawals of funds not used for wagering"
It is also funny that they denied to process the withdrawal in reference to the "Prevention of Money Laundering Act" while wild.io themselves are big money launderers and intentionally do not enforce the applicable money laundering laws!
Their bonus system is of course a cheat, because at the deposit page where you can agree to the bonus it is not stated that the bonus clears only when playing slots!
They also do not state that you need to wager the deposited amount 10x to be able to "withdraw instantly"
They do this all intentionally to deceive players to steal their deposits and winnings!
We're sorry to hear about your experience, and we want to shed some light on the situation, and make it right for you.
Our bonuses are meant to be used in slot games only, as explained in the Terms and Conditions you indicated you read and agreed upon on signup. Also stipulated in those terms is the fact that all wins derived from gameplay with an active bonus are considered bonus funds until the wagering requirement of the bonus is completed. This explains why, at the moment you canceled the bonus, you also got your wins removed.
However, you should have been able to cash out your deposit. While it's true that there is a Prevention of Money Laundering Act that we need to abide, as required by our regulators, those requirements do not seem to apply here, as you clearly had intention of playing. It seems that our agent that was handling your withdrawal went a bit too far with the rules here.
As such, you should now be able to cash out your deposit without an issue, should you want to do so.
- The platform design of the gambling site is fine, I just noticed that there are no games that are often played 5 of those games in the slots but do not appear in the search.
I also noticed not like that and also what I saw in the home is complicated
Join now and get 👇
10 BTC WELCOME PACKAGE
I will want the OP to explain that clause for more understanding. Is it that when I registered, they will give me the 10 BTC as a welcome package to me? Or how? That is why there are some adverts that some casinos do that making things complicated to themselves. 10btc as a welcome package is not a small amount a casino will give out freely. The way I look at it, I really don't understand the clause.
More than happy to explain
Our Welcome Package does indeed go all the way up to 10 BTC, which comes in the form of a percentage based on your deposit. For example, for our First Deposit Bonus, you can get a maximum of 3.5 BTC in bonus funds. That means that, if you make a deposit of 2.5 BTC, we'll add an extra 150% on top of that, which is a 3.5 BTC bonus. Our Second Deposit Bonus goes all the way up to 2.38 BTC, 2.85 BTC maximum for the Third Deposit Bonus, and 3.57 BTC maximum for the Fourth Deposit Bonus, which brings the total to more than 10 BTC, actually
We hope we addressed the most burning questions, and we'll do our best to be more present here and reply to any feedback or concerns that may arise. In the meantime, should you need any additional clarifications, our support is available for help 24/7, but you can always share your thoughts here as well - we're happy to receive any and all feedback - it's what helps us get better at what we do, and improve our casino.