STARTING OWN CRYPTO GAMBLING SITE

[CryptSafe]

~

True. Word of mouth spreads quickly when it comes to better services. There're lots of gambling sites already and all of them  offers the same, it only depends on what bonuses they give and some perks alongside different marketing strategy, but most them have a common problem which is customer support. I have been watching the sidelines on those gambling sites and sometimes do gambling or bet whenever I feel betting, and most common things I encounter is because of lack of customer service.

That's why I think that investing in customer service is more important than investing in advertising, and maybe even more important than investing in some sophisticated site design. Make it simple, but without bugs and properly working, and gamblers will be drawn to your site by things that are more important to them: a good customer service, fast withdrawals and stuff.

Mate, you have said well. I personally prefer gambling or casinos to really put efforts or spend some resources on their customer care service because it has the power to make or mar any organization be it casino or others. I have gradually followed up cases and complaint on this platform and majority of them are customer care related by which some customer care are not responsive in any way. Customer Care Service is one of the strongest department of any business organization because they attend to customers mostly at every hour of the day. So therefore it is pertinent to say that the success and failure of every organization lies on them. So it is advisable that organizations give attention to their customer care department so as to know what is happening. It takes a whole time to build but just a little effort to raze down every thing you have built. The customer care service is very much effective and should be properly taken care of.

[CryptoHeadlineNews]

That's why I think that investing in customer service is more important than investing in advertising, and maybe even more important than investing in some sophisticated site design. Make it simple, but without bugs and properly working, and gamblers will be drawn to your site by things that are more important to them: a good customer service, fast withdrawals and stuff.

that's what most gamblers are looking for. a site with a simple design but very easy and comfortable to operate. hire experienced people for support, to provide good service to members.
the most important thing is that members are happy and comfortable playing. then they will continuously deposit their money to play.
creating advertisements will bring in new members, but good service will keep members loyal. If the two can be worked together, it can grow the casino even bigger.

Both of you just spoke exactly what I had in mind, because just as the day goes by, so is the competition for the casino business increasing, and as such, the only way to stay afloat is to do what the majority of casinos aren't doing, so as to stand out in the crowd, and the only way that can be down is a cross examination on some goods casinos you wish to develop yours like with some added features, check online reviews and advise from experts in this industry.  As all these can be down with the help of Google, Fiverr and LinkedIn

[AicecreaME]

~

True. Word of mouth spreads quickly when it comes to better services. There're lots of gambling sites already and all of them  offers the same, it only depends on what bonuses they give and some perks alongside different marketing strategy, but most them have a common problem which is customer support. I have been watching the sidelines on those gambling sites and sometimes do gambling or bet whenever I feel betting, and most common things I encounter is because of lack of customer service.

That's why I think that investing in customer service is more important than investing in advertising, and maybe even more important than investing in some sophisticated site design. Make it simple, but without bugs and properly working, and gamblers will be drawn to your site by things that are more important to them: a good customer service, fast withdrawals and stuff.

Mate, you have said well. I personally prefer gambling or casinos to really put efforts or spend some resources on their customer care service because it has the power to make or mar any organization be it casino or others. I have gradually followed up cases and complaint on this platform and majority of them are customer care related by which some customer care are not responsive in any way. Customer Care Service is one of the strongest department of any business organization because they attend to customers mostly at every hour of the day. So therefore it is pertinent to say that the success and failure of every organization lies on them. So it is advisable that organizations give attention to their customer care department so as to know what is happening. It takes a whole time to build but just a little effort to raze down every thing you have built. The customer care service is very much effective and should be properly taken care of.

Agree with this.

For me, the major turn on that will make me a loyal to a certain platform is if their customer service is great. If not, then I'm off to find another one. This is because during the entirety of your usage on that platform, minor inconveniences and major issues could happen. These circumstances could only be solved if a company has a good quality of service provided to their clients. Otherwise, the complaints will just pile up and there would be endless of them which will affect the company's reputation soon after.

Word of mouth is a powerful tool to either make or break something. Casinos should give their clients a proper resolution on a given timeframe so they won't lose customers and at the same time, retain those existing ones. A satisfying resolution over a problem, whether it may be small or big will have an impact to the name and to the reputation it's trying to uphold.

[LUCKMCFLY]

~ Personally, if I had to set up a casino, I would ask the owners of stake.com, bitcasino.io, and sporstbet for advice, because they are the casinos that have a great reputation and are quite old.

They surely know how to run a great business. Those listed by you, and several others presented on this forum. The question is why should they be giving such advises? Thousands of people, if not not millions, dream of creating their own online casino. Imagine all of them asking reputable and well established platforms for advice. It would be an enormous job, just replying to them. Such things should not be free, in my opinion. And the price should not be small too. So, it would be yet another budget line for a new casino opener.

You are right, but knocking on the door does not mean entering, in everything we have a guaranteed no, but we will work to get a yes, it is not known if those casinos or others that are very famous can give us some advice and help, now if they refuse to give it because nothing happens, as I said before, we have guaranteed a no, in case of that it would be searched by other people or other tools, for example here the forum is an option, with making a thread you can get the opinions from people who are knowledgeable about the subject and that can help, not in the way we want, but it does help, because we are seeing what the players want.

[rodskee]

A millionaire setting up a casino is far different from the experience of a middle class person who want to set up or make his own casino. It would be basically hard for a middle class person to establish his own casino especially if it's a crypto casino where the competition is very steep. A lot of money need to be invested especially putting up money on your starting bank roll. Though there are ways such as doing crowd funding, start up, or basically searching for investors to partner up with you. It would be an advantage if you are the developer itself and run things in the casino. This way you can lessen the cost and can deal with casino problem like bugs with no extra hassle. But yeah no one can run a big casino with just a one man team no matter how good you are.

and this only mean one thing , that Gambling business isn't that easy to establish and run not like what many says this is an easy money business because if we will only check the forum itself , there are tons of casino creation almost each week and tries to lure players but they failed , though what I see here is most of them are run by the same team/person that only seeks to take players money that easy.

[Muba20]

A millionaire setting up a casino is far different from the experience of a middle class person who want to set up or make his own casino. It would be basically hard for a middle class person to establish his own casino especially if it's a crypto casino where the competition is very steep. A lot of money need to be invested especially putting up money on your starting bank roll. Though there are ways such as doing crowd funding, start up, or basically searching for investors to partner up with you. It would be an advantage if you are the developer itself and run things in the casino. This way you can lessen the cost and can deal with casino problem like bugs with no extra hassle. But yeah no one can run a big casino with just a one man team no matter how good you are.

and this only mean one thing , that Gambling business isn't that easy to establish and run not like what many says this is an easy money business because if we will only check the forum itself , there are tons of casino creation almost each week and tries to lure players but they failed , though what I see here is most of them are run by the same team/person that only seeks to take players money that easy.

It is important to know which platforms should be joined and which should be avoided before getting into such problems. Because new casino platforms are constantly being created. But I take it positively. Because as the number of bettors is constantly increasing in the same way platforms are increasing. There are many reputed and non reputed casinos are advertising but a gambler needs to recognize. Having a good idea about casino reviews can easily avoid such situations.

[ethereumhunter]

It is important to know which platforms should be joined and which should be avoided before getting into such problems. Because new casino platforms are constantly being created. But I take it positively. Because as the number of bettors is constantly increasing in the same way platforms are increasing. There are many reputed and non reputed casinos are advertising but a gambler needs to recognize. Having a good idea about casino reviews can easily avoid such situations.

And it's the gambler's job to find a casino that's right for them because they can't just randomly choose an existing or new one. Reading reviews of each casino can give us the knowledge to choose the casino. But if the reviews are from sites out there, you have to be careful because we don't know if the reviews are honest or just giving fake reviews for the casino.

And even though the number of bettors is steadily increasing, it doesn't mean they will be playing at obscure casinos as they must find one that suits them. And we don't need to register if we have doubts about the casino and it's better to look for another casino.

[Maslate]

And even though the number of bettors is steadily increasing, it doesn't mean they will be playing at obscure casinos as they must find one that suits them. And we don't need to register if we have doubts about the casino and it's better to look for another casino.

Crypto gambling is a big industry, and although the number of gamblers is increasing, we have to remember that the competition is high. So, if a gambling site does not have a good marketing strategy, it might fail in the end, and it would be a waste of money for the operators. I'm not trying to discourage anyone; I just believe that we should be aware of the risks and not only focus on the positive aspects.

[Bushdark]

That's why I think that investing in customer service is more important than investing in advertising, and maybe even more important than investing in some sophisticated site design. Make it simple, but without bugs and properly working, and gamblers will be drawn to your site by things that are more important to them: a good customer service, fast withdrawals and stuff.

that's what most gamblers are looking for. a site with a simple design but very easy and comfortable to operate. hire experienced people for support, to provide good service to members.
the most important thing is that members are happy and comfortable playing. then they will continuously deposit their money to play.
creating advertisements will bring in new members, but good service will keep members loyal. If the two can be worked together, it can grow the casino even bigger.

Both of you just spoke exactly what I had in mind, because just as the day goes by, so is the competition for the casino business increasing, and as such, the only way to stay afloat is to do what the majority of casinos aren't doing, so as to stand out in the crowd, and the only way that can be down is a cross examination on some goods casinos you wish to develop yours like with some added features, check online reviews and advise from experts in this industry.  As all these can be down with the help of Google, Fiverr and LinkedIn

The competition will never stop and that is how it is in other business so a casino that want to gain the mindset of gamblers would have to improve in there quality services to gamblers and with bonuses and adding new games so that more gamblers would keep joining the platform and make bet. The competition is very high and can never stop. Improvement is what is necessary to gain the heart of old and new gamblers when they always get what they want from the casino. For me I will keep gambling on a casino where I keep making consistent profits and also getting bonuses.

[danadc]

That's why I think that investing in customer service is more important than investing in advertising, and maybe even more important than investing in some sophisticated site design. Make it simple, but without bugs and properly working, and gamblers will be drawn to your site by things that are more important to them: a good customer service, fast withdrawals and stuff.

that's what most gamblers are looking for. a site with a simple design but very easy and comfortable to operate. hire experienced people for support, to provide good service to members.
the most important thing is that members are happy and comfortable playing. then they will continuously deposit their money to play.
creating advertisements will bring in new members, but good service will keep members loyal. If the two can be worked together, it can grow the casino even bigger.

Both of you just spoke exactly what I had in mind, because just as the day goes by, so is the competition for the casino business increasing, and as such, the only way to stay afloat is to do what the majority of casinos aren't doing, so as to stand out in the crowd, and the only way that can be down is a cross examination on some goods casinos you wish to develop yours like with some added features, check online reviews and advise from experts in this industry.  As all these can be down with the help of Google, Fiverr and LinkedIn

I had not seen things like you , it is as if they opened my brain , what I have thought is that the more publicity there is, the better because it has more visibility and reaches more people, but as I see it now it is better to have the best support for that they may really want to continue Playing when there is a problem, there is nothing more pleasant than when you have a problem in a casino and they solve it for you , that is something that produces comfort and makes you stay there in the casino , few casinos have good support.

[Hamphser]

That's why I think that investing in customer service is more important than investing in advertising, and maybe even more important than investing in some sophisticated site design. Make it simple, but without bugs and properly working, and gamblers will be drawn to your site by things that are more important to them: a good customer service, fast withdrawals and stuff.

that's what most gamblers are looking for. a site with a simple design but very easy and comfortable to operate. hire experienced people for support, to provide good service to members.
the most important thing is that members are happy and comfortable playing. then they will continuously deposit their money to play.
creating advertisements will bring in new members, but good service will keep members loyal. If the two can be worked together, it can grow the casino even bigger.

Both of you just spoke exactly what I had in mind, because just as the day goes by, so is the competition for the casino business increasing, and as such, the only way to stay afloat is to do what the majority of casinos aren't doing, so as to stand out in the crowd, and the only way that can be down is a cross examination on some goods casinos you wish to develop yours like with some added features, check online reviews and advise from experts in this industry.  As all these can be down with the help of Google, Fiverr and LinkedIn

I had not seen things like you , it is as if they opened my brain , what I have thought is that the more publicity there is, the better because it has more visibility and reaches more people, but as I see it now it is better to have the best support for that they may really want to continue Playing when there is a problem, there is nothing more pleasant than when you have a problem in a casino and they solve it for you , that is something that produces comfort and makes you stay there in the casino , few casinos have good support.

Good support, good publicity and  instant withdrawal would be all useless if the site do offers shit games or doesnt really give out that good user experience in speaking on the selection of games and overall

looks of a particular site.You shouldn't really just focus on some corners but you should focus more on what offer does it have to give into the masses or to the public.If you would really just only focus
on some parts and leaving up the most crucial one then it would be pointless and useless because people would really just simply flock away and would find another good place to have.

Owning and starting a crypto gambling site is no joke.Aside from the expenses that you would have, you would be still considering other things which would be playing a huge role on overall success of the business.

[Hispo]

And even though the number of bettors is steadily increasing, it doesn't mean they will be playing at obscure casinos as they must find one that suits them. And we don't need to register if we have doubts about the casino and it's better to look for another casino.

Crypto gambling is a big industry, and although the number of gamblers is increasing, we have to remember that the competition is high. So, if a gambling site does not have a good marketing strategy, it might fail in the end, and it would be a waste of money for the operators. I'm not trying to discourage anyone; I just believe that we should be aware of the risks and not only focus on the positive aspects.

You are not discouraging anyone, I think. You are being realistic.
I have said it before, but people underestimate how difficult can be to start a business on internet, specially something which requires as much as attention, money and reputation as an online casino.
Even if the number of gamblers increases around the world, thanks for the globalization and the availability of internet, there is nothing stopping someone from South America, Africa or Asia to gamble on the same big casino of the moment. And marketing can be really expensive and does not guarantee the success of the business.

[wxa7115]

That's why I think that investing in customer service is more important than investing in advertising, and maybe even more important than investing in some sophisticated site design. Make it simple, but without bugs and properly working, and gamblers will be drawn to your site by things that are more important to them: a good customer service, fast withdrawals and stuff.

that's what most gamblers are looking for. a site with a simple design but very easy and comfortable to operate. hire experienced people for support, to provide good service to members.
the most important thing is that members are happy and comfortable playing. then they will continuously deposit their money to play.
creating advertisements will bring in new members, but good service will keep members loyal. If the two can be worked together, it can grow the casino even bigger.

Both of you just spoke exactly what I had in mind, because just as the day goes by, so is the competition for the casino business increasing, and as such, the only way to stay afloat is to do what the majority of casinos aren't doing, so as to stand out in the crowd, and the only way that can be down is a cross examination on some goods casinos you wish to develop yours like with some added features, check online reviews and advise from experts in this industry.  As all these can be down with the help of Google, Fiverr and LinkedIn

I had not seen things like you , it is as if they opened my brain , what I have thought is that the more publicity there is, the better because it has more visibility and reaches more people, but as I see it now it is better to have the best support for that they may really want to continue Playing when there is a problem, there is nothing more pleasant than when you have a problem in a casino and they solve it for you , that is something that produces comfort and makes you stay there in the casino , few casinos have good support.

Marketing will allow you to get new clients to your business, but your customer support is one of the most important aspects when it comes to retaining your customers.

Since for a customer it can be incredibly aggravating to have some sort of issue with the casino in which they are playing and then wait for days or even weeks before they get a response, however if the response is as prompt as possible and the issue is resolved quickly this creates a very good impression on the gambler, and when given the choice of the casino in which they would like to play, most likely they will pick the casino with the best customer support.

[BobK71]

Good support, good publicity and  instant withdrawal would be all useless if the site do offers shit games or doesnt really give out that good user experience in speaking on the selection of games and overall

looks of a particular site.You shouldn't really just focus on some corners but you should focus more on what offer does it have to give into the masses or to the public.If you would really just only focus
on some parts and leaving up the most crucial one then it would be pointless and useless because people would really just simply flock away and would find another good place to have.

Owning and starting a crypto gambling site is no joke.Aside from the expenses that you would have, you would be still considering other things which would be playing a huge role on overall success of the business.
[/quote]
Conducting a legit crypto site requires an entrepreneur to keep in a lot of time, money and marketing efforts. Public sentiment must be understood. Which games are prefer by the gamblers and which games they dislike that should be learnt by the owner. Moreover, after conducting a survey on what advantages other platforms are providing and what are the things that gamblers are more interested in, if someone can develop the site to the highest quality from that aspect, success will come quickly.

[xSkylarx]

That's why I think that investing in customer service is more important than investing in advertising, and maybe even more important than investing in some sophisticated site design. Make it simple, but without bugs and properly working, and gamblers will be drawn to your site by things that are more important to them: a good customer service, fast withdrawals and stuff.

that's what most gamblers are looking for. a site with a simple design but very easy and comfortable to operate. hire experienced people for support, to provide good service to members.
the most important thing is that members are happy and comfortable playing. then they will continuously deposit their money to play.
creating advertisements will bring in new members, but good service will keep members loyal. If the two can be worked together, it can grow the casino even bigger.

Both of you just spoke exactly what I had in mind, because just as the day goes by, so is the competition for the casino business increasing, and as such, the only way to stay afloat is to do what the majority of casinos aren't doing, so as to stand out in the crowd, and the only way that can be down is a cross examination on some goods casinos you wish to develop yours like with some added features, check online reviews and advise from experts in this industry.  As all these can be down with the help of Google, Fiverr and LinkedIn

I had not seen things like you , it is as if they opened my brain , what I have thought is that the more publicity there is, the better because it has more visibility and reaches more people, but as I see it now it is better to have the best support for that they may really want to continue Playing when there is a problem, there is nothing more pleasant than when you have a problem in a casino and they solve it for you , that is something that produces comfort and makes you stay there in the casino , few casinos have good support.

Other casinos are investing a lot into marketing, like sponsoring influencers, as they can attract more gamblers or even those who are not gamblers. I noticed at one casino that it was still the same, with no new features, but the problem with other casinos is that their advertisement is not that big, whereas the other casinos paid influencers to make videos with reviews and also other people to show videos that they were winning big which they more attracted gamblers 

[ethereumhunter]

And even though the number of bettors is steadily increasing, it doesn't mean they will be playing at obscure casinos as they must find one that suits them. And we don't need to register if we have doubts about the casino and it's better to look for another casino.

Crypto gambling is a big industry, and although the number of gamblers is increasing, we have to remember that the competition is high. So, if a gambling site does not have a good marketing strategy, it might fail in the end, and it would be a waste of money for the operators. I'm not trying to discourage anyone; I just believe that we should be aware of the risks and not only focus on the positive aspects.

That is why every casino owner has to think about the right marketing strategy for his casino so that his casino can get a lot of gamblers. Even though it's not easy but that's what casino owners have to do and by using a marketing team that has been looking for a way, they can immediately promote their casino.

Promoting its casino is the most important thing for any casino, whether it is a new or old casino and that is where the competition between each casino begins. And while many casinos are competing for promotions, gamblers should be keen to choose the right casino for them and not be tempted by a single casino's promotions if they cannot meet the requirements.

[klidex]

That's why I think that investing in customer service is more important than investing in advertising, and maybe even more important than investing in some sophisticated site design. Make it simple, but without bugs and properly working, and gamblers will be drawn to your site by things that are more important to them: a good customer service, fast withdrawals and stuff.

that's what most gamblers are looking for. a site with a simple design but very easy and comfortable to operate. hire experienced people for support, to provide good service to members.
the most important thing is that members are happy and comfortable playing. then they will continuously deposit their money to play.
creating advertisements will bring in new members, but good service will keep members loyal. If the two can be worked together, it can grow the casino even bigger.

Both of you just spoke exactly what I had in mind, because just as the day goes by, so is the competition for the casino business increasing, and as such, the only way to stay afloat is to do what the majority of casinos aren't doing, so as to stand out in the crowd, and the only way that can be down is a cross examination on some goods casinos you wish to develop yours like with some added features, check online reviews and advise from experts in this industry.  As all these can be down with the help of Google, Fiverr and LinkedIn

I had not seen things like you , it is as if they opened my brain , what I have thought is that the more publicity there is, the better because it has more visibility and reaches more people, but as I see it now it is better to have the best support for that they may really want to continue Playing when there is a problem, there is nothing more pleasant than when you have a problem in a casino and they solve it for you , that is something that produces comfort and makes you stay there in the casino , few casinos have good support.

Other casinos are investing a lot into marketing, like sponsoring influencers, as they can attract more gamblers or even those who are not gamblers. I noticed at one casino that it was still the same, with no new features, but the problem with other casinos is that their advertisement is not that big, whereas the other casinos paid influencers to make videos with reviews and also other people to show videos that they were winning big which they more attracted gamblers 

It's part of the casino's strategy to get more customers in various ways like you said.
Sometimes big casinos also collaborate with several artists who like gambling and these artists stream gambling on certain sites and promote these gambling sites.
So to set up your own casino really requires a lot of money and a very long time to become successful in the gambling industry.

[coinerer]

That's why I think that investing in customer service is more important than investing in advertising, and maybe even more important than investing in some sophisticated site design. Make it simple, but without bugs and properly working, and gamblers will be drawn to your site by things that are more important to them: a good customer service, fast withdrawals and stuff.

that's what most gamblers are looking for. a site with a simple design but very easy and comfortable to operate. hire experienced people for support, to provide good service to members.
the most important thing is that members are happy and comfortable playing. then they will continuously deposit their money to play.
creating advertisements will bring in new members, but good service will keep members loyal. If the two can be worked together, it can grow the casino even bigger.

Both of you just spoke exactly what I had in mind, because just as the day goes by, so is the competition for the casino business increasing, and as such, the only way to stay afloat is to do what the majority of casinos aren't doing, so as to stand out in the crowd, and the only way that can be down is a cross examination on some goods casinos you wish to develop yours like with some added features, check online reviews and advise from experts in this industry.  As all these can be down with the help of Google, Fiverr and LinkedIn

I had not seen things like you , it is as if they opened my brain , what I have thought is that the more publicity there is, the better because it has more visibility and reaches more people, but as I see it now it is better to have the best support for that they may really want to continue Playing when there is a problem, there is nothing more pleasant than when you have a problem in a casino and they solve it for you , that is something that produces comfort and makes you stay there in the casino , few casinos have good support.

Other casinos are investing a lot into marketing, like sponsoring influencers, as they can attract more gamblers or even those who are not gamblers. I noticed at one casino that it was still the same, with no new features, but the problem with other casinos is that their advertisement is not that big, whereas the other casinos paid influencers to make videos with reviews and also other people to show videos that they were winning big which they more attracted gamblers 

It's part of the casino's strategy to get more customers in various ways like you said.
Sometimes big casinos also collaborate with several artists who like gambling and these artists stream gambling on certain sites and promote these gambling sites.
So to set up your own casino really requires a lot of money and a very long time to become successful in the gambling industry.

Making a gambling site successful requires a good strategy besides money.  And new facilities that set it apart from other casinos. Then people will be attracted to that site and gamble there. And the more unique a site is, the more likely it is to succeed. I don't think it is possible for a single person to create a casino site and be successful.  Casino site management requires an intelligent team And strong security measures because casino sites are more likely to be hacked

[redsun114]

I must say, your point about the customer service scene in the gambling world is quite the head-scratcher. Although, I'm not entirely convinced that a business's triumph or downfall is completely hinged on it. Are you pulling my leg, or what? (Ha!)

But seriously though, I get that customer service is a big deal in any enterprise, and especially in gambling where the satisfaction of clients can seal the deal or break it apart. It's too bad that some of the reps just don't get the memo and offer lousy service to the customers they serve.

But before we start slinging mud, let's give these reps the benefit of the doubt, shall we? Maybe they're going through a rough patch or are simply swamped with other things. Or who knows, perhaps they're multitasking and playing a game of poker on the side!

So, to cut to the chase, it's an absolute must for gambling outfits to make their customer service top-notch and above all, make sure they're keeping their clients pleased as punch. It could take some time and effort, but the payout is well worth the effort!

Being a former customer care representative, I know how important customer service can be and how much pressure and effort is put by a company or a platform into their customer service to provide their consumers with the best services they can and assist them with anything they need to know or have resolved within the shortest possible timeframe.

So if a platform, whether it's a casino or any other service provider, doesn't have good customer service, they are likely to lose a lot of customers in the long run which is not great for business. So no matter how busy or caught up they are, they need to put more effort towards this or it can damage their business slowly.

[QueenVera]

~

True. Word of mouth spreads quickly when it comes to better services. There're lots of gambling sites already and all of them  offers the same, it only depends on what bonuses they give and some perks alongside different marketing strategy, but most them have a common problem which is customer support. I have been watching the sidelines on those gambling sites and sometimes do gambling or bet whenever I feel betting, and most common things I encounter is because of lack of customer service.

That's why I think that investing in customer service is more important than investing in advertising, and maybe even more important than investing in some sophisticated site design. Make it simple, but without bugs and properly working, and gamblers will be drawn to your site by things that are more important to them: a good customer service, fast withdrawals and stuff.

Mate, you have said well. I personally prefer gambling or casinos to really put efforts or spend some resources on their customer care service because it has the power to make or mar any organization be it casino or others. I have gradually followed up cases and complaint on this platform and majority of them are customer care related by which some customer care are not responsive in any way. Customer Care Service is one of the strongest department of any business organization because they attend to customers mostly at every hour of the day. So therefore it is pertinent to say that the success and failure of every organization lies on them. So it is advisable that organizations give attention to their customer care department so as to know what is happening. It takes a whole time to build but just a little effort to raze down every thing you have built. The customer care service is very much effective and should be properly taken care of.

This one can't and shouldn't be overlooked as I've also been one strong person advocating for a better customer service in gambling platforms.
Over the period and time I've spent over here on the platform, one of the major anger of gamblers is an irresponsive customer support system and I also support the fact that casinos should rather invest more in getting an active customer service system before going dullu into marketing as one thing is sure in gambling that customers will always have something to complain about because most times customers don't have the patience to read the terms and conditions of a company before jumping into it.