STARTING OWN CRYPTO GAMBLING SITE

[traderethereum]

I would think that most persons prefer to talk to another instead of interacting with an AI which can  give you a bunch of solutions that do not apply to your problem, however the ones that decide what kind of system they want to put in place to deal with their customers are the casinos, and there is little doubt that as time passes we will have to interact with AI more and more as it is way cheaper for them to do this than to pay several employees to do this job.

Talking to AI is really a problem, need to create a good support service urges many companies to try out ambiguous solutions, like AI in support service. It takes much more time to get a problem solved, and in most cases ends up talking to a person from support team, but many entrepreneurs still think that it's a brilliant idea to swap support teams with AI.

This is simply about money, I am sure many business owners know already that people do not want to talk to an AI, but what can we do? Business want to increase their profit margin and one of the best ways to do so is to reduce the amount of people the have under their payroll, and while they cannot fire the people that develop and keep the website safe from hackers, they can try to reduce the number of their employees when it comes to their customer support.

Business owners who want to implement AI for their support services will wait until the AI can interact with humans and provide the desired answers.
And for now, they are still using human labour to answer questions asked by users, although several casinos have started using AI to answer common questions.
And I think that in the future when AI programs are more refined than they are now, casinos will probably use them to help solve problems faced by users.
And with a faster work speed than humans, maybe AI can help the development of casinos more.

[btc78]

Yes, you are right in that part, but there are some casinos that do not do such a thing, but rather cut off the client telling them to come tomorrow or that a ticket is opened that lasts 24 hours to review the case and that they can follow up and when the status changes Approved is when what was requested can be done, so this robot thing is good, but it is better for the casino to SPEND a little more money to give jobs to people who work 24 hours a day, with rotating hours, nobody cares , but one of the things that casino customers look at a lot is that they are well attended.

I haven't found any crypto casinos that use bots in customer service but if there are crypto casinos that use bots it must be boring and irritates customers because being able to get more precise answers takes a little longer in contrast to customer service which the team immediately responds to.
I once used a fiat casino whose services used bots, when a problem occurred my complaint was not resolved immediately but only told to complete several stages that were not important and wasted time.
Customer service is a priority that should not be underestimated, like only relying on bots.

you can never tell mate or you aren't really an active gambler because there are some casino specially those scammy one that uses bot more on their support response for their costumers that has cases.
we can also see in some signature banner here so better be careful in choosing one.

[Lucasgabd]

Yes, you are right in that part, but there are some casinos that do not do such a thing, but rather cut off the client telling them to come tomorrow or that a ticket is opened that lasts 24 hours to review the case and that they can follow up and when the status changes Approved is when what was requested can be done, so this robot thing is good, but it is better for the casino to SPEND a little more money to give jobs to people who work 24 hours a day, with rotating hours, nobody cares , but one of the things that casino customers look at a lot is that they are well attended.

I haven't found any crypto casinos that use bots in customer service but if there are crypto casinos that use bots it must be boring and irritates customers because being able to get more precise answers takes a little longer in contrast to customer service which the team immediately responds to.
I once used a fiat casino whose services used bots, when a problem occurred my complaint was not resolved immediately but only told to complete several stages that were not important and wasted time.
Customer service is a priority that should not be underestimated, like only relying on bots.

you can never tell mate or you aren't really an active gambler because there are some casino specially those scammy one that uses bot more on their support response for their costumers that has cases.
we can also see in some signature banner here so better be careful in choosing one.

If one don’t mind doing KYC the best option is to stick to the known casinos that we are sure aren’t scammy.
Duelbits and roobet are some of the options people recommend and that are known for paying wins without problems

I’d say do your due diligence regarding all others

[tusandii]

I think it can greatly increase the response times and also the solvability of the issues in less time than humans since they will need to attend to the queries one by one while an AI can do it simultaneously.

If it's just to help and facilitate casino support work using bots can provide speed in answering all questions that are not so complicated.
But we need to know that bots cannot solve serious problems such as problems when making transactions or other problems that are a little difficult to answer instantly.
Casinos should consider everything they are going to add so there is no feeling of being disappointed by gamblers.
Apart from considering it the casino also needs to test and see if gamblers like and don't mind developmental additions like bots or AI.

In the casino business, some things are best done by humans instead of using bots, even the ChatGPT AI smartness wouldn't be needed in every aspect of running a casino business, I hate how people are exaggerating what GPT4 could do for business runners, we are not in a dystopia world where cyborgs roams the world.

If only helping the work of the team in service support that provides a few easy questions, bots can be relied on and can help with the work of the support team.
Of course, if the problem raised by the user is difficult enough, the support team will immediately take over the problem and immediately solve it directly.
Bots are only used for initial conversations or questions of uncomplicated issues.
Yes, that's why I said that the casino team should consider using bots. I myself don't really mind if the casino uses bots. As long as the problem I'm raising is serious, the casino can take better action.

[TheGreatPython]

I think it can greatly increase the response times and also the solvability of the issues in less time than humans since they will need to attend to the queries one by one while an AI can do it simultaneously.

If it's just to help and facilitate casino support work using bots can provide speed in answering all questions that are not so complicated.
But we need to know that bots cannot solve serious problems such as problems when making transactions or other problems that are a little difficult to answer instantly.
Casinos should consider everything they are going to add so there is no feeling of being disappointed by gamblers.
Apart from considering it the casino also needs to test and see if gamblers like and don't mind developmental additions like bots or AI.

Complex problems and queries that the AI cannot solve or accurately respond to can easily be redirected to a human operator or added to a database that a human worker can check later on and solve the issues one by one. That would make things more organized, and the AI will take care of the easy-to-solve problems and queries and send the complex ones forward to be checked and cleared.

If they really get into it, I believe the sky is the limit for customizations of the program as per their needs if their developers can do it. They can make changes and customize the AI to meet their specific needs and requirements.

[Hirose UK]

Yes, you are right in that part, but there are some casinos that do not do such a thing, but rather cut off the client telling them to come tomorrow or that a ticket is opened that lasts 24 hours to review the case and that they can follow up and when the status changes Approved is when what was requested can be done, so this robot thing is good, but it is better for the casino to SPEND a little more money to give jobs to people who work 24 hours a day, with rotating hours, nobody cares , but one of the things that casino customers look at a lot is that they are well attended.

I haven't found any crypto casinos that use bots in customer service but if there are crypto casinos that use bots it must be boring and irritates customers because being able to get more precise answers takes a little longer in contrast to customer service which the team immediately responds to.
I once used a fiat casino whose services used bots, when a problem occurred my complaint was not resolved immediately but only told to complete several stages that were not important and wasted time.
Customer service is a priority that should not be underestimated, like only relying on bots.

you can never tell mate or you aren't really an active gambler because there are some casino specially those scammy one that uses bot more on their support response for their costumers that has cases.
we can also see in some signature banner here so better be careful in choosing one.

It's only natural, bro, I've never entered more and more into a scammy casino, so I didn't know that especially scammy casinos use bots in their services.
I don't really like bots in casinos and it's better to stay away from casinos that use bots in service so that when I get a problem it doesn't have to be complicated to solve it.
Just be careful when choosing a casino, even the casinos I use are casinos with top ratings and good reputations, not just any casino I can trust, bro.

[tusandii]

I think it can greatly increase the response times and also the solvability of the issues in less time than humans since they will need to attend to the queries one by one while an AI can do it simultaneously.

If it's just to help and facilitate casino support work using bots can provide speed in answering all questions that are not so complicated.
But we need to know that bots cannot solve serious problems such as problems when making transactions or other problems that are a little difficult to answer instantly.
Casinos should consider everything they are going to add so there is no feeling of being disappointed by gamblers.
Apart from considering it the casino also needs to test and see if gamblers like and don't mind developmental additions like bots or AI.

Complex problems and queries that the AI cannot solve or accurately respond to can easily be redirected to a human operator or added to a database that a human worker can check later on and solve the issues one by one. That would make things more organized, and the AI will take care of the easy-to-solve problems and queries and send the complex ones forward to be checked and cleared.

If they really get into it, I believe the sky is the limit for customizations of the program as per their needs if their developers can do it. They can make changes and customize the AI to meet their specific needs and requirements.

Yes, that's why I say that bots or Al can be relied upon if to help simplify the work of the support team by responding to every complaint submitted by a customer, but when the problem is a little more complicated, it will be transferred directly to the support team to be resolved immediately.
So far there hasn't been and I haven't come across a crypto casino that uses bots or AI to help with their work in the service area.
From the feedback here regarding Al, some responded with good responses and some had bad opinions about Al.
If you really can help and really need it, the casino can add Al as long as they also have to continue to be responsible for whatever problems are happening and being complained about by gamblers.

[len01]

I can understand that casinos want to reduce their expenses and if they can reduce some of that load with the use of bots that is OK, however there are some companies that take this to the extreme and replace completely their customer support with bots and this is not a good idea, as there are limits to what a bot can solve, and when that limit is reached then humans need to take over and give a response to the gamblers and solve their problems as soon as possible.

its very annoying to see a casino using a bot as customer support its really bad for me and usually if a casino uses a bot to reply to all the customer complaints i tend to stay away from the casino. because if customer service uses bots and provides answers that have been designed in such a way as possible but cannot solve customer problems or complaints that will extend the problem solving time.

I prefer casinos that have genuine customer service or use humans, so any problems will be resolved quickly compared to bots.
so if there is someone who wants to create a gambling site, must consider this matter.

They use bots for customer support because their common questions are answered very quickly for customers so they set up a bot to answer some common questions.  But when you ask something beyond that common question.  Of course a person will answer your question but you have to wait for some time. But currently AI is widely used and now customer support is going to be more easier.  So you must first be sure that you got the correct answer to your question. In that case, it doesn't matter who answered it, human or bot

Using bot for customer services seems not ideal to me because it should be a live interaction with a client  with live response and not a programmed bot to answer a real complaint from a client. This does not augur well as some times if the complaints are not well received by the bot puts the conversation hanging as it can neither give you a concrete answer.  This aspect makes gamblers uncomfortable as they do not get derived satisfaction from the customer care sometimes, gamblers do chat with customer care before they decide to deal with casinos and in a situation like this when a bot is the one responding to them what do you think they would do? I have had that experience so it does not make any sense you wanting to play a game and to your greatest surprise upon interacting with customer care and you find out it is a bot responding to you. It would be assumed the casino is not ready for business.

@Ronsbit maybe you didn't understand what @Chikito said.

I will explain again what @Chikito meant when a casino uses a bot in customer service it will only answer general questions such as how to deposit or how to withdraw funds.
but when you ask questions outside of the usual questions such as delayed deposits for several hours or delayed withdrawals, surely you will be redirected to real human customer service.

Yes, you are right in that part, but there are some casinos that do not do such a thing, but rather cut off the client telling them to come tomorrow or that a ticket is opened that lasts 24 hours to review the case and that they can follow up and when the status changes Approved is when what was requested can be done, so this robot thing is good, but it is better for the casino to SPEND a little more money to give jobs to people who work 24 hours a day, with rotating hours, nobody cares , but one of the things that casino customers look at a lot is that they are well attended.

yep that's much better.
because almost all gamblers want something real and fast, like customer support using humans who are always quick to respond to customer complaints.
but casinos sometimes think using bots can give their team more time to solve other, more difficult problems and when it is urgently needed due to a big problem, the customer will be connected to real or human customer support.
this needs to be considered for someone who wants to create a gambling site to consider and determine whether customer support must use bots or real humans.

[slapper]

~snip~

Business owners who want to implement AI for their support services will wait until the AI can interact with humans and provide the desired answers.
And for now, they are still using human labour to answer questions asked by users, although several casinos have started using AI to answer common questions.
And I think that in the future when AI programs are more refined than they are now, casinos will probably use them to help solve problems faced by users.
And with a faster work speed than humans, maybe AI can help the development of casinos more.

Imagine a world where the marvels of AI can quench our every curiosity and solve every issue. It almost sounds like an immaculate utopia, right? However, we are not quite there yet. The implementation of AI by businesses, for support services, requires patience until the technology can adequately interact with humans and provide satisfying solutions.

Presently, casinos are still employing human resources to tackle user queries, but some have started using AI to address basic questions. It's an incremental step towards the future, but it's still a step forward. Who knows, maybe in the future, AI will become our most dependable ally, capable of resolving all our quandaries.

Nonetheless, let us not overlook the pitfalls. As AI grows more sophisticated, it must maintain ethical standards and impartiality. We don't want a future where AI makes consequential decisions without our input, dictating the course of our lives!

[klidex]

Yes, you are right in that part, but there are some casinos that do not do such a thing, but rather cut off the client telling them to come tomorrow or that a ticket is opened that lasts 24 hours to review the case and that they can follow up and when the status changes Approved is when what was requested can be done, so this robot thing is good, but it is better for the casino to SPEND a little more money to give jobs to people who work 24 hours a day, with rotating hours, nobody cares , but one of the things that casino customers look at a lot is that they are well attended.

I haven't found any crypto casinos that use bots in customer service but if there are crypto casinos that use bots it must be boring and irritates customers because being able to get more precise answers takes a little longer in contrast to customer service which the team immediately responds to.
I once used a fiat casino whose services used bots, when a problem occurred my complaint was not resolved immediately but only told to complete several stages that were not important and wasted time.
Customer service is a priority that should not be underestimated, like only relying on bots.

you can never tell mate or you aren't really an active gambler because there are some casino specially those scammy one that uses bot more on their support response for their costumers that has cases.
we can also see in some signature banner here so better be careful in choosing one.

Maybe he is not a gambler who has a lot of experience which can be called an active gambler so he does not know that some casinos use these bots in customer service.
Like my experience some time ago I tried to ask customer service about the rules of using a VPN at that casino, But I realized if the one answering my question was a bot then I was given the option to keep chatting with live support or had had enough and left the chat.
After that I tried to keep chatting with the live support which the real support team responded immediately and all my questions were resolved.
So it is not impossible that casinos only use bots in customer service but they also provide a choice of options to connect directly with a real support team.

[BobK71]

I think it can greatly increase the response times and also the solvability of the issues in less time than humans since they will need to attend to the queries one by one while an AI can do it simultaneously.

If it's just to help and facilitate casino support work using bots can provide speed in answering all questions that are not so complicated.
But we need to know that bots cannot solve serious problems such as problems when making transactions or other problems that are a little difficult to answer instantly.
Casinos should consider everything they are going to add so there is no feeling of being disappointed by gamblers.
Apart from considering it the casino also needs to test and see if gamblers like and don't mind developmental additions like bots or AI.

Complex problems and queries that the AI cannot solve or accurately respond to can easily be redirected to a human operator or added to a database that a human worker can check later on and solve the issues one by one. That would make things more organized, and the AI will take care of the easy-to-solve problems and queries and send the complex ones forward to be checked and cleared.

If they really get into it, I believe the sky is the limit for customizations of the program as per their needs if their developers can do it. They can make changes and customize the AI to meet their specific needs and requirements.

Yes, that's why I say that bots or Al can be relied upon if to help simplify the work of the support team by responding to every complaint submitted by a customer, but when the problem is a little more complicated, it will be transferred directly to the support team to be resolved immediately.
So far there hasn't been and I haven't come across a crypto casino that uses bots or AI to help with their work in the service area.
From the feedback here regarding Al, some responded with good responses and some had bad opinions about Al.
If you really can help and really need it, the casino can add Al as long as they also have to continue to be responsible for whatever problems are happening and being complained about by gamblers.

Using AI has advantages as well as disadvantages. When asked for help with a common problem they can provide it in a very short time and most gamblers have some common problems that are very easy to solve by this. Again there may be some complicated problems where the bot cannot solve that. If there is a live customer service representative there is a better solution to that problem. But overall this eye works very effectively.

[tusandii]

-snip-

Using AI has advantages as well as disadvantages. When asked for help with a common problem they can provide it in a very short time and most gamblers have some common problems that are very easy to solve by this. Again there may be some complicated problems where the bot cannot solve that. If there is a live customer service representative there is a better solution to that problem. But overall this eye works very effectively.

Even though the casino already uses artificial intelligence technology such as bots or AI, the support team must always monitor and be ready at any time when a serious problem occurs that is difficult for bots to solve so that gamblers can still experience good service.
If after using bots or AI the support team only relies entirely on AI then it is possible that there will be lots of gamblers disappointed with the casino and even gamblers can give them bad reviews because they are no longer able to provide good service to gamblers after using AI.
I myself am the type of gambler who always obeys rules and policies so it is very rare to get into serious trouble so whatever development the casino does for their services I never mind and always support what the casino can have useful development.
After all, Al is just an artificial intelligence that has the ability to only help once again "only helps".

[BVeyron]

-snip-

Using AI has advantages as well as disadvantages. When asked for help with a common problem they can provide it in a very short time and most gamblers have some common problems that are very easy to solve by this. Again there may be some complicated problems where the bot cannot solve that. If there is a live customer service representative there is a better solution to that problem. But overall this eye works very effectively.

Even though the casino already uses artificial intelligence technology such as bots or AI, the support team must always monitor and be ready at any time when a serious problem occurs that is difficult for bots to solve so that gamblers can still experience good service.
If after using bots or AI the support team only relies entirely on AI then it is possible that there will be lots of gamblers disappointed with the casino and even gamblers can give them bad reviews because they are no longer able to provide good service to gamblers after using AI.
I myself am the type of gambler who always obeys rules and policies so it is very rare to get into serious trouble so whatever development the casino does for their services I never mind and always support what the casino can have useful development.
After all, Al is just an artificial intelligence that has the ability to only help once again "only helps".

Support should be combined: AI and support team. But there are still problems with it: one of the main problems for big data engineers is to optimize the borders between machinery processing and involvement of people into process. The more AI is applied - the more mistakes in difficult cases, the less AI involved - thr more time per case and more expenses for support team.

[Betwrong]

~ chatGPT can't do anything special for casino sites but because chatGPT is currently boasting of AI, I've hinted at AI through chatGPT. AI technology can bring a lot of special benefits to casino sites. but it remains to be seen how keen casino sites will be on AI. but it is true AI is going to rule this whole world in coming days. So it can be said that the casino site will not be excluded in that case

An advanced AI can be used for customer support, but gambling site owners should not think that human support can be completely replaced by it. Look what ChatGPT replied to my question "Do you think in the future an AI like you can be used for customer support?":



There are things that "only a human being can provide", and we should not forget about that.

But that's Support. What about games like slots? It's interesting to speculate on how an AI can be used in this field.

[Silberman]

Using AI has advantages as well as disadvantages. When asked for help with a common problem they can provide it in a very short time and most gamblers have some common problems that are very easy to solve by this. Again there may be some complicated problems where the bot cannot solve that. If there is a live customer service representative there is a better solution to that problem. But overall this eye works very effectively.

Anyone that ever worked at some form of customer support knows that the majority of the problems or questions that you will encounter will repeat themselves over and over again and they can be resolved relatively quickly, however  there are a few cases which require to look very deeply into the problem in order to find a solution, for the former an AI is the perfect solution as it can solve those queries very rapidly, but for the latter you need a human which knows what they are doing.

[tusandii]

-snip-

Using AI has advantages as well as disadvantages. When asked for help with a common problem they can provide it in a very short time and most gamblers have some common problems that are very easy to solve by this. Again there may be some complicated problems where the bot cannot solve that. If there is a live customer service representative there is a better solution to that problem. But overall this eye works very effectively.

Even though the casino already uses artificial intelligence technology such as bots or AI, the support team must always monitor and be ready at any time when a serious problem occurs that is difficult for bots to solve so that gamblers can still experience good service.
If after using bots or AI the support team only relies entirely on AI then it is possible that there will be lots of gamblers disappointed with the casino and even gamblers can give them bad reviews because they are no longer able to provide good service to gamblers after using AI.
I myself am the type of gambler who always obeys rules and policies so it is very rare to get into serious trouble so whatever development the casino does for their services I never mind and always support what the casino can have useful development.
After all, Al is just an artificial intelligence that has the ability to only help once again "only helps".

Support should be combined: AI and support team. But there are still problems with it: one of the main problems for big data engineers is to optimize the borders between machinery processing and involvement of people into process. The more AI is applied - the more mistakes in difficult cases, the less AI involved - thr more time per case and more expenses for support team.

Yes, everything can provide advantages and disadvantages depending on how the casino team optimizes in dealing with every problem that occurs, in using Al the team must really be able to follow the performance of Al so that there are no errors when carrying out the process of solving a problem.
So far, without the use of AI, the casino support team can always do a good job of solving it, it's just that it takes a relatively longer time because in solving problems, not only one gambler gives complaints, so the team has to solve them one by one, but when there is AI, the team can work by solving problems. complex and Al can help by providing services to relatively easier problems.
Here I agree with you and Al's involvement must be utilized by the team if it really will add to this artificial intelligence.

[Reatim]

If one don’t mind doing KYC the best option is to stick to the known casinos that we are sure aren’t scammy.
Duelbits and roobet are some of the options people recommend and that are known for paying wins without problems

I’d say do your due diligence regarding all others

it is not because we are wearing those signature meaning we are talking about to favor the site , this is because Like me and I think you are also playing in Duelbits and Roobet for years so we can assure that they are legit and trustworthy .

It's only natural, bro, I've never entered more and more into a scammy casino, so I didn't know that especially scammy casinos use bots in their services.
I don't really like bots in casinos and it's better to stay away from casinos that use bots in service so that when I get a problem it doesn't have to be complicated to solve it.
Just be careful when choosing a casino, even the casinos I use are casinos with top ratings and good reputations, not just any casino I can trust, bro.

we have all the rights in choosing casino mate , and we are free from depositing to which. so yes only play in reputable casino and has banner here in bitcointalk.

[Plaguedeath]

it is not because we are wearing those signature meaning we are talking about to favor the site , this is because Like me and I think you are also playing in Duelbits and Roobet for years so we can assure that they are legit and trustworthy .

I think it's weird if we're not promoting the casino we're wearing because it's not proving if the user isn't really know about the casino and not trusting the casino. It's different if the casino we're promoting turn become scam casino, but no need to worry because we can easily leave the campaign and delete the signature if we're sure the casino is scam. But many users don't care with it and they will defend the scam casino because they're get paid with it, this is wrong.

[len01]

An advanced AI can be used for customer support, but gambling site owners should not think that human support can be completely replaced by it. Look what ChatGPT replied to my question "Do you think in the future an AI like you can be used for customer support?":



There are things that "only a human being can provide", and we should not forget about that.

But that's Support. What about games like slots? It's interesting to speculate on how an AI can be used in this field.

but as I experienced there are some casinos outside the forums that have implemented AI as a customer support helper when the problem is not so complicated the bot or AI will respond quickly, but if the question or problem is more complicated the bot will give instructions to chat directly with the support team original.
so it's likely that most casinos already have AI in place for use on customer support to help the support team answer less complicated questions.

regarding AI being used in the field of slot games, it will definitely be more complicated to learn and I had thought like this but I again ignored my thoughts because I thought it would be so complicated to understand and learn.

[LUCKMCFLY]

They use bots for customer support because their common questions are answered very quickly for customers so they set up a bot to answer some common questions.  But when you ask something beyond that common question.  Of course a person will answer your question but you have to wait for some time. But currently AI is widely used and now customer support is going to be more easier.  So you must first be sure that you got the correct answer to your question. In that case, it doesn't matter who answered it, human or bot

Bot services can only answer general questions but for specific questions maybe the service must be responded to by humans for the best answers, I think gambling has both of them for service priority to members because every day many members send messages to the service to improve the casino site, so service factor can also increase the reputation of the casino.

Yes, I also mentioned that a bot can only answer general questions, which the casino has set its bot to answer. But if a question is out of the ordinary question or unknown to the bot then a person must answer the question as a person who is engaged as a customer service of some site. Of course, when a site is very popular and has a huge number of users, it is not possible for a small number of customer services to provide fast service.  So in that case the sites have to take help of the bots and set the questions which they target to repeat as common questions in the bot.

Yes, what you are referring to is how players should be treated, customer service in casinos is very important, people who have a vocation for service should be put in, because they will normally deal with customers who are upset and who have some kind of of stress that will be reflected in your tone of writing or speaking, the job of customer service is to know how to receive this type of complaint and take it in a direction so that the problem is Resolved very quickly and thus Avoid all types of conflict with the person and that he is happy, that is something very vital in a casino.