🦉 Owl.games 🦉

[Plaguedeath]

So the conclusion is that Owl has a TERRIBLE support and you are lucky if they answer 10% of your messages, but if you chase them really hard you will get justice in the end. So I would definitely not recommend them but they are not a scam afterall.

I think you're lucky since they want to pay all of your winnings, who knows if they will become scam in the future? I don't think it's acceptable if the casino have terrible support and have a problem regarding the withdrawal process. There are a lot reputable and trusworthy casinos, so I definitely will choose the other casinos rather than owl.games. Last year, there's a casino which have a lot problem regarding the withdrawal and it's become scam.

[Daltonik]

Let me update you one more time regarding my scam accusation thread which is now closed since 2 weeks.

They did finally pay me the confiscated 0.1BTC today. Two weeks ago in that thread I said I already got it, but that turned out to be a little premature. I had their absolute promise and therefore decided to give them the benefit of the doubt and report that I already got it, to speed things up a bit. But I still had to keep pushing and send messages and now today I finally got it and withdrew it succesfully.
So the conclusion is that Owl has a TERRIBLE support and you are lucky if they answer 10% of your messages, but if you chase them really hard you will get justice in the end. So I would definitely not recommend them but they are not a scam afterall.

I am glad for you that everything was resolved well, sometimes it takes a very long time to solve the problem that has arisen, so two weeks is a normal period, at one time I was waiting for a refund from another company for three months, so the delay is typical everywhere when it comes to money.

[acroman08]

Let me update you one more time regarding my scam accusation thread which is now closed since 2 weeks.

They did finally pay me the confiscated 0.1BTC today. Two weeks ago in that thread I said I already got it, but that turned out to be a little premature. I had their absolute promise and therefore decided to give them the benefit of the doubt and report that I already got it, to speed things up a bit. But I still had to keep pushing and send messages and now today I finally got it and withdrew it successfully.

congrats that you finally got your winnings back.

So the conclusion is that Owl has a TERRIBLE support and you are lucky if they answer 10% of your messages, but if you chase them really hard you will get justice in the end. So I would definitely not recommend them but they are not a scam afterall.

seeing the scam accusation you posted and the comment holydarkness posted and the threads he shared, I completely agree. if their support continues to be that bad I won't be surprised if the gamblers playing on their site decreased because of their bad support.

[CryptSafe]

Let me update you one more time regarding my scam accusation thread which is now closed since 2 weeks.

They did finally pay me the confiscated 0.1BTC today. Two weeks ago in that thread I said I already got it, but that turned out to be a little premature. I had their absolute promise and therefore decided to give them the benefit of the doubt and report that I already got it, to speed things up a bit. But I still had to keep pushing and send messages and now today I finally got it and withdrew it successfully.

congrats that you finally got your winnings back.

So the conclusion is that Owl has a TERRIBLE support and you are lucky if they answer 10% of your messages, but if you chase them really hard you will get justice in the end. So I would definitely not recommend them but they are not a scam afterall.

seeing the scam accusation you posted and the comment holydarkness posted and the threads he shared, I completely agree. if their support continues to be that bad I won't be surprised if the gamblers playing on their site decreased because of their bad support.

He is very lucky he got back his funds from them due to his persistent communication with owl games. Their customer service is very poor and that is one of the selling point of every organization be it casino,   centralised exchange etc. You see, it is one thing to build and another to destroy and mind you, it does not take much efforts to destroy and that is the part owl game is towing which is not good for their business. They started by locking their thread here without any tangible reasons for which they had reasonable number of participants from this platform and another mistake they are making is not responding to their customers via their customers Service which is the only option they have left open for members. I would not be surprised when owl casino will start loosing value as a result of customers neglecting the casino. They should better seat up and live up to their expectations if they want to still be relevant in the game.

[piebeyb]

Let me update you one more time regarding my scam accusation thread which is now closed since 2 weeks.

They did finally pay me the confiscated 0.1BTC today. Two weeks ago in that thread I said I already got it, but that turned out to be a little premature. I had their absolute promise and therefore decided to give them the benefit of the doubt and report that I already got it, to speed things up a bit. But I still had to keep pushing and send messages and now today I finally got it and withdrew it succesfully.
So the conclusion is that Owl has a TERRIBLE support and you are lucky if they answer 10% of your messages, but if you chase them really hard you will get justice in the end. So I would definitely not recommend them but they are not a scam afterall.

I don't think they don't want to respond to you quickly, maybe they want to research more deeply about your case so it will take time for that, so lucky you have got your money now and withdraw it immediately from there, I can't say either that OWL is a scam because of accusations whatever because I'm not an active user there so not too much about the services in it including their support services and others. BTW it looks like you might be traumatized playing on this site 

[Fivestar4everMVP]

Let me update you one more time regarding my scam accusation thread which is now closed since 2 weeks.

They did finally pay me the confiscated 0.1BTC today. Two weeks ago in that thread I said I already got it, but that turned out to be a little premature. I had their absolute promise and therefore decided to give them the benefit of the doubt and report that I already got it, to speed things up a bit. But I still had to keep pushing and send messages and now today I finally got it and withdrew it succesfully.
So the conclusion is that Owl has a TERRIBLE support and you are lucky if they answer 10% of your messages, but if you chase them really hard you will get justice in the end. So I would definitely not recommend them but they are not a scam afterall.

A big congratulations to you mate, you are very lucky to have gotten your 0.1BTC back, and also, you did well by remembering to keep us informed about it.

Like you said, Owl has a terrible support, but it never used to be this terrible, and again, don't underestimate the power of this forum and conclude that you got your winning back simply because you chased their customer care really hard, I would simply tell you that posting on this forum helped far more than you can imagine, owl.games got more of their players from this forum, if they get a bad reputation here, it means they are going to loose a lot of customers, so always take note of this.

[aioc]

Let me update you one more time regarding my scam accusation thread which is now closed since 2 weeks.

They did finally pay me the confiscated 0.1BTC today. Two weeks ago in that thread I said I already got it, but that turned out to be a little premature. I had their absolute promise and therefore decided to give them the benefit of the doubt and report that I already got it, to speed things up a bit. But I still had to keep pushing and send messages and now today I finally got it and withdrew it succesfully.
So the conclusion is that Owl has a TERRIBLE support and you are lucky if they answer 10% of your messages, but if you chase them really hard you will get justice in the end. So I would definitely not recommend them but they are not a scam afterall.

Owlgame is still part of Bitcointalk whether they like it or not, they launched a signature campaign here if I remember two times already, and they create a buzz on their token and their platform because of their competition against Betfury who investors and gamblers are comparing because of their token and casino features.
So if ever one player has issues about payment or anything he will likely come here to file an accusation, they are still relevant to this forum, because of the existence of their thread here, which is not moderated but they locked it, that's the only thing they can do on their thread.

[Beparanf]

Let me update you one more time regarding my scam accusation thread which is now closed since 2 weeks.

They did finally pay me the confiscated 0.1BTC today. Two weeks ago in that thread I said I already got it, but that turned out to be a little premature. I had their absolute promise and therefore decided to give them the benefit of the doubt and report that I already got it, to speed things up a bit. But I still had to keep pushing and send messages and now today I finally got it and withdrew it succesfully.
So the conclusion is that Owl has a TERRIBLE support and you are lucky if they answer 10% of your messages, but if you chase them really hard you will get justice in the end. So I would definitely not recommend them but they are not a scam afterall.

I don't think they don't want to respond to you quickly, maybe they want to research more deeply about your case so it will take time for that, so lucky you have got your money now and withdraw it immediately from there, I can't say either that OWL is a scam because of accusations whatever because I'm not an active user there so not too much about the services in it including their support services and others. BTW it looks like you might be traumatized playing on this site 

This correct. Most the cases like this is support taking their time to avoid premature decision too. I remember that one of their affiliated casino Sandboxcasino do the same and result to a loss because they send wrong blockchain tokens to the players address. I think pressuring them will just make the situation worst, The user is just lucky that Owl return his funds as soon as possible because some casino has 6 months period on dealing on case like this.

[len01]

Let me update you one more time regarding my scam accusation thread which is now closed since 2 weeks.

They did finally pay me the confiscated 0.1BTC today. Two weeks ago in that thread I said I already got it, but that turned out to be a little premature. I had their absolute promise and therefore decided to give them the benefit of the doubt and report that I already got it, to speed things up a bit. But I still had to keep pushing and send messages and now today I finally got it and withdrew it succesfully.
So the conclusion is that Owl has a TERRIBLE support and you are lucky if they answer 10% of your messages, but if you chase them really hard you will get justice in the end. So I would definitely not recommend them but they are not a scam afterall.

in advance congratulations on solving your problem and you can withdraw your funds 0.1BTC

as I said elsewhere that if something happens a problem at the casino site it usually takes a long time. and when support responds to complaints without providing the maximum limit for solving the problem, the customer has the right to pursue to immediately process the problem and solve it quickly.
usually catch up by sending complaint tickets continuously until support gives a definite answer when the maximum limit will be completed or maybe if you are lucky it will be immediately resolved.

to be honest, I'm still a little doubtful if there are fraud allegations at Owl.games. because previously this casino was highly trusted by members of the bitcointalk community and had many customers here.
so it's possible that Owl.games closing the ANN thread will only immediately solve the problems one by one until they are all resolved.

[Wapfika]

to be honest, I'm still a little doubtful if there are fraud allegations at Owl.games. because previously this casino was highly trusted by members of the bitcointalk community and had many customers here.
so it's possible that Owl.games closing the ANN thread will only immediately solve the problems one by one until they are all resolved.

So far this casino has no proven fraud action involved or else their Bitcointalk account will have an active flag. They received multiple complaints before and all was solved despite it took some time. This kind of issue is normal to occur on casino since most of the casino even the big one has a lot of complaints if you check the scam accusation of the forum.

I think the support slow response is always the issue in this casino some user report that their message takes too long to be read and answered by live support. Live support usually answer within few minutes but Owl take sometime even days just to get a reply. It’s just bad that they choose to focus communication in their live support even thouh they have bad reviews about their response time.

[Wiwo]

So the conclusion is that Owl has a TERRIBLE support and you are lucky if they answer 10% of your messages, but if you chase them really hard you will get justice in the end. So I would definitely not recommend them but they are not a scam afterall.

I think you're lucky since they want to pay all of your winnings, who knows if they will become scam in the future? I don't think it's acceptable if the casino have terrible support and have a problem regarding the withdrawal process. There are a lot reputable and trusworthy casinos, so I definitely will choose the other casinos rather than owl.games. Last year, there's a casino which have a lot problem regarding the withdrawal and it's become a scam.

With their recent actions, it seems the owl team are prepared to become a no-go area for new and old players because their support has can decide not to attend to your case for long and there is no any other communication link with the casino since they have locked it ANN thread here.

-Even their token has become worthless recently so at this point I am right to say a lot is wrong with owl casino at the moment and we should stay away from them for as long as possible.

[wxa7115]

With their recent actions, it seems the owl team are prepared to become a no-go area for new and old players because their support has can decide not to attend to your case for long and there is no any other communication link with the casino since they have locked it ANN thread here.

-Even their token has become worthless recently so at this point I am right to say a lot is wrong with owl casino at the moment and we should stay away from them for as long as possible.

I cannot help but wonder about why they have taken such decision? This forum should be an important source of traffic and clients for them, and even if somehow they did not thought this was the case, to simply refuse to acknowledge any kind of complain that may appear on the forum seems like a mistake.

I have been thinking that maybe they are doing this to avoid the trolls, but if that is the case this is a huge mistake as many other casinos also receive a lot of false accusations and yet they do not give up on the forum because of them.

[BobK71]

Let me update you one more time regarding my scam accusation thread which is now closed since 2 weeks.

They did finally pay me the confiscated 0.1BTC today. Two weeks ago in that thread I said I already got it, but that turned out to be a little premature. I had their absolute promise and therefore decided to give them the benefit of the doubt and report that I already got it, to speed things up a bit. But I still had to keep pushing and send messages and now today I finally got it and withdrew it succesfully.
So the conclusion is that Owl has a TERRIBLE support and you are lucky if they answer 10% of your messages, but if you chase them really hard you will get justice in the end. So I would definitely not recommend them but they are not a scam afterall.

I don't think they don't want to respond to you quickly, maybe they want to research more deeply about your case so it will take time for that, so lucky you have got your money now and withdraw it immediately from there, I can't say either that OWL is a scam because of accusations whatever because I'm not an active user there so not too much about the services in it including their support services and others. BTW it looks like you might be traumatized playing on this site 

I got such a problem where the Owl team took a while but they paid my money properly. In my opinion, the authentic issues they take time to solve it, even if they take more time. This is a good side of them. Moreover, they were moving very fast as a token -based gambling platform, but I have no clear idea of what they have had in recent times. Since any scamming has not yet been visible with their clients, there is no way to comment negatively against them.

[virasog]

I got such a problem where the Owl team took a while but they paid my money properly. In my opinion, the authentic issues they take time to solve it, even if they take more time. This is a good side of them. Moreover, they were moving very fast as a token -based gambling platform, but I have no clear idea of what they have had in recent times. Since any scamming has not yet been visible with their clients, there is no way to comment negatively against them.

So is there any open allegation against them ? None i guess as far as i know. There may be some delay in withdrawals but overall nothing to panic so far. Also, I just keep track of their own token and is also performing well in recent days. You may say it is dumped in the last one or two days but that is because of the bitcoin dump, the whole crypto market is bleeding.

I have been thinking that maybe they are doing this to avoid the trolls, but if that is the case this is a huge mistake as many other casinos also receive a lot of false accusations and yet they do not give up on the forum because of them.

I do think that leaving the forum may not damage the overall reputation of the owl.games site but definitely the gamblers from bitcointalk will certainly not like this act and may refrain from playing at this site.

[piebeyb]

I got such a problem where the Owl team took a while but they paid my money properly. In my opinion, the authentic issues they take time to solve it, even if they take more time. This is a good side of them. Moreover, they were moving very fast as a token -based gambling platform, but I have no clear idea of what they have had in recent times. Since any scamming has not yet been visible with their clients, there is no way to comment negatively against them.

Yes, that's why I prefer to play at a casino that is really active in this forum because when a problem occurs everything can be resolved properly, at least you can communicate with the casino team in this forum if there is no response from the casino site, which usually sometimes supports casino service is always slow to respond, but it would be very appreciated if you get a response on this forum, moreover OWL also closed their threads on this forum and obviously it worries me to play there so looking for a casino that is really active in this forum will make us calmer and safe.

[slapper]

Let me update you one more time regarding my scam accusation thread which is now closed since 2 weeks.

They did finally pay me the confiscated 0.1BTC today. Two weeks ago in that thread I said I already got it, but that turned out to be a little premature. I had their absolute promise and therefore decided to give them the benefit of the doubt and report that I already got it, to speed things up a bit. But I still had to keep pushing and send messages and now today I finally got it and withdrew it succesfully.
So the conclusion is that Owl has a TERRIBLE support and you are lucky if they answer 10% of your messages, but if you chase them really hard you will get justice in the end. So I would definitely not recommend them but they are not a scam afterall.

Congrats! You finally managed to cash out your funds! I totally empathize with you on the sheer annoyance of online casinos. But, it's such a relief to hear that you finally managed to settle everything. Yet, I can't help but ponder on the recurring problem of customer service at these places. It appears that many gamers go through tremendous hardships just to resolve an issue. It begs the question of how much these online casinos care about their customers. As a player, I believe we're entitled to better service than that!

[Wapfika]

I got such a problem where the Owl team took a while but they paid my money properly. In my opinion, the authentic issues they take time to solve it, even if they take more time. This is a good side of them. Moreover, they were moving very fast as a token -based gambling platform, but I have no clear idea of what they have had in recent times. Since any scamming has not yet been visible with their clients, there is no way to comment negatively against them.

Yes, that's why I prefer to play at a casino that is really active in this forum because when a problem occurs everything can be resolved properly, at least you can communicate with the casino team in this forum if there is no response from the casino site, which usually sometimes supports casino service is always slow to respond, but it would be very appreciated if you get a response on this forum, moreover OWL also closed their threads on this forum and obviously it worries me to play there so looking for a casino that is really active in this forum will make us calmer and safe.

1xbit is still very active in the forum and they casually have signature campaign here yet they are scam and keep ignoring all complaints on the ANN thread. Being active here is not a good basis. Only their reputation and good service history is the best criteria to spot good casino because they can always ignore complaints and make it looks like they are dealing it on public but the reality is just they are prolonging the case to make the user give up on the money.

[holydarkness]

[...]

I have been thinking that maybe they are doing this to avoid the trolls, but if that is the case this is a huge mistake as many other casinos also receive a lot of false accusations and yet they do not give up on the forum because of them.

I do think that leaving the forum may not damage the overall reputation of the owl.games site but definitely the gamblers from bitcointalk will certainly not like this act and may refrain from playing at this site.

You do aware that your post above directly contradict each other, right? Leaving the forum will not damage overall reputation of their platform would indicate, all things considered, no one would mind with this decision and everything would work just like how it was. And the very next sentence said...

[Odusko]

Owl game teams have not done well this time, and if things continue this way, gamblers will avoid the casino in totality this will not only affect the traffic their will also lose their loyal customers and also destroy the image owl casino already build for itself.
I threw a few tickets on the support and it's over 5hours am yet to get feedback from them, this was just to test the time it takes for someone to get help through the support but the truth is they're way too slow to respond.

[Hispo]

I threw a few tickets on the support and it's over 5hours am yet to get feedback from them, this was just to test the time it takes for someone to get help through the support but the truth is they're way too slow to respond.

Well, it is completely out of question any casino of good reputation should give priority to tickets and solving their gamblers problems.
What kind of problem are you having with this casino, by the way? If you do not mind me to ask.

Usually, if it is serious enough people would expect you to elaborate or even open a thread about it in the right section.
Anyways, hopefully you won't need to do so and they will contact you as soon as possible and get you covered.