shame on the stake

[gunhell16]

True, he can just whine or share his disappointment but he should not bad mouth or accused a platform of being a scam when the platform only did what they believe is the right thing according to the TOS.

Exactly what we should understand is that not everyone who is gambling know bitcointalk and it's just a few of us who happen to know the forum and at the same time are informed of the various behaviours of casinos and also their reputation,  a lot of cases have been resolved in the board and in reputation board, while it is important to support your case with evidence and if you look around,  cases that have proven evidence are easily resolved.

-But it takes time and luck for a casino to lose a case against players because they made the rules to favour the house that is why we are forced to read the terms and conditions of the casino before registering or depositing, stake.com have a good reputation around the gambling community and if ops have a clear case against them I am sure stake.com will be honourable enough to hand out the players cash out amount.

Or with this simple and baseless accusations, the casino's reputable is destroyed unless they gave to the players, on what they "think" is right in this case. Nevertheless, there is this kind kind of protection that casino need to put so that they will not be abuse by players as well. I'm not saying that the OP did it on purpose, but he might not be aware of the ToS and the protection that others and I have been saying based on our own experience. Those delays are needed as the results can change instantly.

That's why it's important that when anyone is accused, it must have concrete strong evidence, because if it's just a story, it will appear that only a well-known casino with a good reputation in this industry is doing Fud.

In addition to this, I rarely see complainants here in the stakes, so often in the end the accuser is not proven against it in the stakes.

[peter0425]

I just want people to know that there may be bugs like this on this site and support won't support you.

meaning this is only a warning ? because after posting this you did not come back here and just let people talk about the case.

is there any chance to update us if Stake already reaches you out?

Just like stated early, this is a pour case of bug and slow networks connection that has resulted in this kind of loss, but on the other hand, some casino already has this covered in their T&c stating their sole right to deny players their cash out request without any obligation.

sometimes it is just the players that seeks wisdom to their claim but the truth is? they completely understand the situation and they knew that bug like this happens sometimes and only isolated cases .

and also taking this as casinos fault? that is an over statement in this early stage because I think that stakes will never risk their name with such action.

any update to what is their stand towards this?

[Daltonik]

True, he can just whine or share his disappointment but he should not bad mouth or accused a platform of being a scam when the platform only did what they believe is the right thing according to the TOS.

Exactly what we should understand is that not everyone who is gambling know bitcointalk and it's just a few of us who happen to know the forum and at the same time are informed of the various behaviours of casinos and also their reputation,  a lot of cases have been resolved in the board and in reputation board, while it is important to support your case with evidence and if you look around,  cases that have proven evidence are easily resolved.

-But it takes time and luck for a casino to lose a case against players because they made the rules to favour the house that is why we are forced to read the terms and conditions of the casino before registering or depositing, stake.com have a good reputation around the gambling community and if ops have a clear case against them I am sure stake.com will be honourable enough to hand out the players cash out amount.

Or with this simple and baseless accusations, the casino's reputable is destroyed unless they gave to the players, on what they "think" is right in this case. Nevertheless, there is this kind kind of protection that casino need to put so that they will not be abuse by players as well. I'm not saying that the OP did it on purpose, but he might not be aware of the ToS and the protection that others and I have been saying based on our own experience. Those delays are needed as the results can change instantly.

That's why it's important that when anyone is accused, it must have concrete strong evidence, because if it's just a story, it will appear that only a well-known casino with a good reputation in this industry is doing Fud.

In addition to this, I rarely see complainants here in the stakes, so often in the end the accuser is not proven against it in the stakes.

Of course, no one will record on video everything that happens on the screen every time he spends time in an online casino in order to have all the evidence on hand, or you are not a star who is obliged to do it according to the contract, but it can also play in the opposite direction, in the case of OP, we really have just a story from the first person.

[Desmong]

Or with this simple and baseless accusations, the casino's reputable is destroyed unless they gave to the players, on what they "think" is right in this case. Nevertheless, there is this kind kind of protection that casino need to put so that they will not be abuse by players as well. I'm not saying that the OP did it on purpose, but he might not be aware of the ToS and the protection that others and I have been saying based on our own experience. Those delays are needed as the results can change instantly.

That's why it's important that when anyone is accused, it must have concrete strong evidence, because if it's just a story, it will appear that only a well-known casino with a good reputation in this industry is doing Fud.

In addition to this, I rarely see complainants here in the stakes, so often in the end the accuser is not proven against it in the stakes.

Stake is a normal casino here just like every other. Casinos that are in this community. It has a good reputation and now that op is complaining, then it means that op do not find the casino has friendly enough to others. Any complain we have should be directed to the casino team first before we thinking of going public to accuse them for nothing.

[tusandii]

Stake is a normal casino here just like every other. Casinos that are in this community. It has a good reputation and now that op is complaining, then it means that op do not find the casino has friendly enough to others. Any complain we have should be directed to the casino team first before we thinking of going public to accuse them for nothing.

Stake is a large casino that has a high level of trust from gamblers and even Stake already has such a good reputation in the gambling industry that it is impossible for its team not to want to solve problems or complaints that have been raised by its customers. Even the OP himself can't provide detailed concrete evidence on the matter so we can't trust what the OP is saying yet.
Moreover, from my experience and observations while in the gambling industry, I have never heard of any real serious problems with Stake so that customers are truly disappointed with them.
So it seems unlikely that these accusations actually happened at a big casino like Stake.com.

[Wiwo]

The stake is a normal casino here just like every other. Casinos that are in this community. It has a good reputation and now that op is complaining, then it means that op does not find the casino has friendly enough to others. Any complaints we have should be directed to the casino team first before we think of going public to accuse them for nothing.

The stake is a large casino that has a high level of trust from gamblers and even Stakes already has such a good reputation in the gambling industry that it is impossible for its team not to want to solve problems or complaints that have been raised by its customers. Even the OP himself can't provide detailed concrete evidence on the matter so we can't trust what the OP is saying yet.
Moreover, from my experience and observations while in the gambling industry, I have never heard of any real serious problems with Stake so that customers are truly disappointed with them.
So it seems unlikely that these accusations actually happened at a big casino like Stake.com.

It's simple if the issue lingers on for long unresolved then it means the stake has done their part and ops is left to take responsibility for his actions, if that is the case, I will suggest to ops to just move on since the faults were largely from him and not stake.

-We are always warned to avoid clicking links or filling in our passwords and usernames on the site unless we check the security of such loans in session.

[klidex]

We have witnessed an increase in the number of baseless accusations on this board lately and for most of that accusations to be properly checked you will discover that the players are also at fault this is because most of the players never take the time to read the casino term and conditions of services.
Because stake is not at fault from ops' explanation, and I can see this is a pour case of negligence on the part of ops.

I don`t think that it is only about the stake. The OP don`t want to think that he made a mistake at least twice. It much easier to think that the casino cheats, but if the OP would be honest with himself - he`d understand that the problem isn`t with the casino.
The same time we can`t do anything with it - everybody must has an opportunity to say about any problem with the casino.

This is exactly the problem, majority of we gamblers will never accept our mistake, like you said, most of the gamblers will always blame the casino for everything and anything that goes wrong with our games while playing.
Good reasons why I didnt take the op serious right from the start, the thing op complained about is clearly his fault, coupled with the fact that luck was not on his side, but then, most gamblers find it difficult to accept things like this for what it is, they will hip the blame on the casino, to probably gain sympathy from the public, and also the public castigate the casino for allowing such a thing happen, whereas, what happened is no fault of the casino.
But then, I understand that, the story of a hunger and a lion, written by the hunter, will always glorify the hunter.

To me complaining like the OP publishing what happened to his mistake is really bad, especially if it's like blaming the casino even though he has a mistake which is like breaking the rules.
From this we know that sometimes complaints or accusations without evidence directed at casinos are not always true if they do not provide any evidence instead of just wanting to seek public attention because of their mistakes.
As the OP's experience it's clearly his fault and if it had happened to me I probably wouldn't have published the error as it would be like embarrassing myself.

[Wiwo]

I just want people to know that there may be bugs like this on this site and support won't support you.

meaning this is only a warning ? because after posting this you did not come back here and just let people talk about the case.

is there any chance to update us if Stake already reach you out?

the fact that the casino already stated it plainly on the T&C that they reserve the right to either give or deny a player cash out payment have exonerated them from being judged based this current situation, because from ops explanation it clears that ops have waited too long to click the cash out amount.

-And the time he clicked cashout it seem the option and offer were already taken off then leaving is with no choice but to bear the lose.

[Ebede]

Or with this simple and baseless accusations, the casino's reputable is destroyed unless they gave to the players, on what they "think" is right in this case. Nevertheless, there is this kind kind of protection that casino need to put so that they will not be abuse by players as well. I'm not saying that the OP did it on purpose, but he might not be aware of the ToS and the protection that others and I have been saying based on our own experience. Those delays are needed as the results can change instantly.

That's why it's important that when anyone is accused, it must have concrete strong evidence, because if it's just a story, it will appear that only a well-known casino with a good reputation in this industry is doing Fud.

In addition to this, I rarely see complainants here in the stakes, so often in the end the accuser is not proven against it in the stakes.

Stake is a normal casino here just like every other. Casinos that are in this community. It has a good reputation and now that op is complaining, then it means that op do not find the casino has friendly enough to others. Any complain we have should be directed to the casino team first before we thinking of going public to accuse them for nothing.

Before you said that one particular platform is a good platform as a measurement stake I think about I have to verify very well to know exactly the platform that is suit for a casino betting or casino gambling, like I can list so many casino that have a good reputation and when you gamble with them you have no case point, so I believe that such platforms are the platform that people isn't expecting to gamble with

[mak013]

We have witnessed an increase in the number of baseless accusations on this board lately and for most of that accusations to be properly checked you will discover that the players are also at fault this is because most of the players never take the time to read the casino term and conditions of services.
Because stake is not at fault from ops' explanation, and I can see this is a pour case of negligence on the part of ops.

I don`t think that it is only about the stake. The OP don`t want to think that he made a mistake at least twice. It much easier to think that the casino cheats, but if the OP would be honest with himself - he`d understand that the problem isn`t with the casino.
The same time we can`t do anything with it - everybody must has an opportunity to say about any problem with the casino.

This is exactly the problem, majority of we gamblers will never accept our mistake, like you said, most of the gamblers will always blame the casino for everything and anything that goes wrong with our games while playing.
Good reasons why I didnt take the op serious right from the start, the thing op complained about is clearly his fault, coupled with the fact that luck was not on his side, but then, most gamblers find it difficult to accept things like this for what it is, they will hip the blame on the casino, to probably gain sympathy from the public, and also the public castigate the casino for allowing such a thing happen, whereas, what happened is no fault of the casino.
But then, I understand that, the story of a hunger and a lion, written by the hunter, will always glorify the hunter.

I think that it can be a really problem to casino. They have to answer such members correctly, search for logfiles, analyze the situation and write the full answer. In the other way gambler can think that the casino cheats with them. And the gambler with the fake problem mostly just disappears after understanding his mistake.

[CryptSafe]

We have witnessed an increase in the number of baseless accusations on this board lately and for most of that accusations to be properly checked you will discover that the players are also at fault this is because most of the players never take the time to read the casino term and conditions of services.
Because stake is not at fault from ops' explanation, and I can see this is a pour case of negligence on the part of ops.

I don`t think that it is only about the stake. The OP don`t want to think that he made a mistake at least twice. It much easier to think that the casino cheats, but if the OP would be honest with himself - he`d understand that the problem isn`t with the casino.
The same time we can`t do anything with it - everybody must has an opportunity to say about any problem with the casino.

This is exactly the problem, majority of we gamblers will never accept our mistake, like you said, most of the gamblers will always blame the casino for everything and anything that goes wrong with our games while playing.
Good reasons why I didnt take the op serious right from the start, the thing op complained about is clearly his fault, coupled with the fact that luck was not on his side, but then, most gamblers find it difficult to accept things like this for what it is, they will hip the blame on the casino, to probably gain sympathy from the public, and also the public castigate the casino for allowing such a thing happen, whereas, what happened is no fault of the casino.
But then, I understand that, the story of a hunger and a lion, written by the hunter, will always glorify the hunter.

I think that it can be a really problem to casino. They have to answer such members correctly, search for logfiles, analyze the situation and write the full answer. In the other way gambler can think that the casino cheats with them. And the gambler with the fake problem mostly just disappears after understanding his mistake.

I truly believe most gamblers do not really take out time to read the terms and conditions of the casino they are wanting to deal with. Since they heard this casino is doing promo or based on recommendations, they quickly jump to getting registered with the casino forgetting that the reason why they are getting registered on the casino site might not be the same as their referral. They just do that blindly and start defaulting the rules of engagement wanting to get back at the gambling site with their frustration which will be met with full resistance from the casino and when they can not get what they want, they start campaign of calumny against the casino thinking they could hold the casino to ramsome and forgetting that the casino too have laid down guidelines to settling or handling complaints.

[delfastTions]

We have witnessed an increase in the number of baseless accusations on this board lately and for most of that accusations to be properly checked you will discover that the players are also at fault this is because most of the players never take the time to read the casino term and conditions of services.
Because stake is not at fault from ops' explanation, and I can see this is a pour case of negligence on the part of ops.

I don`t think that it is only about the stake. The OP don`t want to think that he made a mistake at least twice. It much easier to think that the casino cheats, but if the OP would be honest with himself - he`d understand that the problem isn`t with the casino.
The same time we can`t do anything with it - everybody must has an opportunity to say about any problem with the casino.

This is exactly the problem, majority of we gamblers will never accept our mistake, like you said, most of the gamblers will always blame the casino for everything and anything that goes wrong with our games while playing.
Good reasons why I didnt take the op serious right from the start, the thing op complained about is clearly his fault, coupled with the fact that luck was not on his side, but then, most gamblers find it difficult to accept things like this for what it is, they will hip the blame on the casino, to probably gain sympathy from the public, and also the public castigate the casino for allowing such a thing happen, whereas, what happened is no fault of the casino.
But then, I understand that, the story of a hunger and a lion, written by the hunter, will always glorify the hunter.

I think that it can be a really problem to casino. They have to answer such members correctly, search for logfiles, analyze the situation and write the full answer. In the other way gambler can think that the casino cheats with them. And the gambler with the fake problem mostly just disappears after understanding his mistake.

I truly believe most gamblers do not really take out time to read the terms and conditions of the casino they are wanting to deal with. Since they heard this casino is doing promo or based on recommendations, they quickly jump to getting registered with the casino forgetting that the reason why they are getting registered on the casino site might not be the same as their referral. They just do that blindly and start defaulting the rules of engagement wanting to get back at the gambling site with their frustration which will be met with full resistance from the casino and when they can not get what they want, they start campaign of calumny against the casino thinking they could hold the casino to ramsome and forgetting that the casino too have laid down guidelines to settling or handling complaints.

What you wrote is accurate and correct.  I think that in general, a growing number of players do not read the rules of the casino at all or separate clarifications in some promotions for distributing bonuses. 
Most people want to jump right into the games rather than waste time poring over rules that are often quite boring and incomprehensible at first reading.  But then, many times, even on our forum in the "gambling" section, we begin to see new topics opened by indignant players who, allegedly, were deceived by the casino.  I have already seen many such topics and they all appear and appear. 
And I think that the OP of such topics did not take into account something when they did not read the rules of the casino and then began to be indignant in writing and "warned" us and complained so that we would take pity on them. 
In 95% of such complaints, the authors themselves are to blame and wrong.

[Best Dreams]

Of course, no one will record on video everything that happens on the screen every time he spends time in an online casino in order to have all the evidence on hand, or you are not a star who is obliged to do it according to the contract, but it can also play in the opposite direction, in the case of OP, we really have just a story from the first person.

This story will remain only listened to from one side as Stake isn't really going to come up here and explain a very simple thing to OP which has already been explained by a lot of users within this thread. It wasn't the casino's fault if he couldn't redeem his bet and the scores were equalized, it is a normal thing that when a match is being live-streamed, there is a delay of about 7 to 10 seconds for it to reach the audience, and so there is a delay in the casinos that offer live betting as well.

So if someone like OP tries to redeem or cancel the bet in between that delay interval, they would definitely not be able to, and that is exactly what happened. The scores changed in between the delay provided by the casino and the live stream, so OP couldn't redeem since his team wasn't winning anymore based on the score.

[btc78]

good evening everyone. Today I ran into a problem that made me ashamed of such a well-known casino as Steak.

you are ashamed of Stake not "Steak" but not ashamed of not supporting your claim here? almost a month after but you never return to this thread , meaning you are just putting blame in this casino?

I just want people to know that there may be bugs like this on this site and support won't support you.

if it is a Bug then don't expect support to go towards you as they are also not aware of this, better to report that Bug and help others not to fall in that same case like yours.

[mak013]

I think that it can be a really problem to casino. They have to answer such members correctly, search for logfiles, analyze the situation and write the full answer. In the other way gambler can think that the casino cheats with them. And the gambler with the fake problem mostly just disappears after understanding his mistake.

I truly believe most gamblers do not really take out time to read the terms and conditions of the casino they are wanting to deal with. Since they heard this casino is doing promo or based on recommendations, they quickly jump to getting registered with the casino forgetting that the reason why they are getting registered on the casino site might not be the same as their referral. They just do that blindly and start defaulting the rules of engagement wanting to get back at the gambling site with their frustration which will be met with full resistance from the casino and when they can not get what they want, they start campaign of calumny against the casino thinking they could hold the casino to ramsome and forgetting that the casino too have laid down guidelines to settling or handling complaints.

Most time it is so. I`m sure that less than 1% of gamblers read ToS. The same is about different promos. They see that they can get some easy money but don`t read that there are some conditions they have to obey.
And after it we see threads like this. Here the situation is more strange, the OP decided that the stake is responsible for internet connection.

[death69]

~snip~

What you wrote is accurate and correct.  I think that in general, a growing number of players do not read the rules of the casino at all or separate clarifications in some promotions for distributing bonuses. 
Most people want to jump right into the games rather than waste time poring over rules that are often quite boring and incomprehensible at first reading.  But then, many times, even on our forum in the "gambling" section, we begin to see new topics opened by indignant players who, allegedly, were deceived by the casino.  I have already seen many such topics and they all appear and appear. 
And I think that the OP of such topics did not take into account something when they did not read the rules of the casino and then began to be indignant in writing and "warned" us and complained so that we would take pity on them. 
In 95% of such complaints, the authors themselves are to blame and wrong.

Alrighty then, we got ourselves a classic case of "I'm too important to read the rules" syndrome! These players act like the world owes them something just because they decided to show up. News flash, pal, that ain't how it works in this game!

I remember this one time, I was playing this slot game and I hit the jackpot. I was hype, ready to pack up and move to an island paradise. But then, I peeped the rules and saw I had to meet some crazy wagering requirements before I could cash out. I was straight up devastated! I felt like I got played, like I got hustled, like life was pulling a fast one on me. But then, I took a step back and realized that it was my own damn fault. I should have read the rules before diving in.

So, my man, don't be like me. Don't be the one who thinks they're above the rules. Read 'em, know 'em, and stick to 'em. Trust me, it'll save you a world of pain in the end!

[QueenVera]

Snip~

I guess OP is from a country without ban hence just created an account and the next thing are accusations against a reputable casino like stake and expect people to criticize stake or what? I had to take my time to read some of the comments hoping to see the response of OP to his accusations but didn't find any and I hope we all learn how to read the terms an conditions of casinos were about engaging with especially with dealings that has to do with real time money.
I also read his quote on the response of stake to him and it was very much fair enough and one thing I do know of stake is the presence of a very active customer service and the ability to attend to the needs their customers so this thread oigh to be locked.

[tusandii]

-snip-

It's simple if the issue lingers on for long unresolved then it means the stake has done their part and ops is left to take responsibility for his actions, if that is the case, I will suggest to ops to just move on since the faults were largely from him and not stake.

If the problem or case that the OP is accusing does really happen, I'm sure it won't last long because the Stake.com support team will definitely solve the problem soon.
I know very well the performance of the Stake.com support team so there's no way they would let the problem persist.
But until now, to be honest, I still can't believe what the OP has said.

-We are always warned to avoid clicking links or filling in our passwords and usernames on the site unless we check the security of such loans in session.

Does that mean that what you mean is that this problem is purely from an error made by the OP himself for not paying attention and being careful in every action while in the Stake.com casino?

[wiss19]

Most time it is so. I`m sure that less than 1% of gamblers read ToS. The same is about different promos. They see that they can get some easy money but don`t read that there are some conditions they have to obey.
And after it we see threads like this. Here the situation is more strange, the OP decided that the stake is responsible for internet connection.

What happened with OP has nothing to do with the internet connection. I'm not sure why people don't really get it. We all watch live games and matches on TV or YouTube, right? All of those live matches and streams basically have a delay of a few seconds from when they are recorded and when they reach us, it is there for every single one of them and that is exactly what happened with OP.

He wanted to redeem his bet during that delay after the scores changed, a casino would definitely not let you redeem if there is a score change within the delay between the real match and the live stream because you have already lost the bet or the scores got levelled.

[traderethereum]

-snip-

It's simple if the issue lingers on for long unresolved then it means the stake has done their part and ops is left to take responsibility for his actions, if that is the case, I will suggest to ops to just move on since the faults were largely from him and not stake.

If the problem or case that the OP is accusing does really happen, I'm sure it won't last long because the Stake.com support team will definitely solve the problem soon.
I know very well the performance of the Stake.com support team so there's no way they would let the problem persist.
But until now, to be honest, I still can't believe what the OP has said.

We don't know the real problem faced by @OP and only see it from the story's point of view.
But if I look at the story, I think it often happens when we can't withdraw money before or in the middle of a match.
I had this before and suddenly, the withdraw button would not click and I realized that I should have pressed the button sooner to withdraw the money.
Maybe @OP needs to keep an eye on the betting so he's not too late to hit the draw button and take his winnings.
And I think Stake.com will help if the problem is indeed their fault.