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Author Topic: RoyalStarsCasino.com | Crypto Fastest Growing Casino | Best No Wagering of 375%  (Read 929 times)
AmoreJaz
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March 17, 2023, 08:12:58 PM
 #21

This means that they will ask for players' documents after the withdrawal request. According to their KYC policy, the current requirements involves three elements of verification; ID verification, proof of address & proof of payment.

So I'm still confused whether large withdrawal requests will be processed for KYC with a third party or indeed small withdrawals won't go through this step?
I see withdrawals in crypto are quite large which is 60 EUR minimum .

I guess you have not visited the website, as you have done it a bit then you should have found the information about what you are looking for because it has its own specific page.  https://www.royalstarscasino.com/en/info/payment-methods

The minimum bitcoin withdrawal is 100 EUR, this is too high in my opinion while for other coins there are those below, for example USDT 60 EUR and for me this is too big for the middle and lower class who like to gamble, in my opinion the best is between 10- 20 EUR maybe with that is not that big.

I have to display the minimum withdrawal image.



they do have to review their amount of withdrawals. as a new casino launched in the forum, they should attract even small time rollers and the min withdrawals will stop them from trying out the site. they can raise the amount once they established their reputation and have relatively significant amount of players. it may be understandable if you are withdrawing fiat but if it is in crypto like btc, you need to lower the min withdrawal. hope the team will look into this matter and rectify it as soon as possible so small rollers will check this casino out.

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March 17, 2023, 08:18:27 PM
 #22

I did go through your kyc policy is it that you do not have specific amount of withdrawal that would attract kyc for gamblers or any withdrawal would require gamblers to do kyc as I am curious to know that. It does not augur well with gamblers.

Once again, you are welcome onboard.

Hey @CryptSafe, yes - a KYC is required once before a player can withdraw the winnings.

Thank you, it's great to be here!

What's stopping you from explaining us the "no wager deposit bonus"?
If I deposit $100, I'll get $475 in my account?
If so, and if I wish to withdraw the bonus, is there any term that I need to fulfil or the bonus is for forfeiture only, when we withdraw?
Let's assume I lose $100 in a single bet or in a combined way after making many bets or gambling in the casino, will the bonus still remain there for me to recover my loss or is the loss considered as 'loss of my deposit' only and the bonus will be removed?
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March 17, 2023, 08:21:31 PM
 #23

I did go through your kyc policy is it that you do not have specific amount of withdrawal that would attract kyc for gamblers or any withdrawal would require gamblers to do kyc as I am curious to know that. It does not augur well with gamblers.

Once again, you are welcome onboard.

Hey @CryptSafe, yes - a KYC is required once before a player can withdraw the winnings.

Thank you, it's great to be here!

Why not implement KYC before a player can deposit to the site?  Since KYC is mandatory for a player to withdraw the fund, why not implement KYC on the registration?  This way players who don't want to submit KYC won't be trapped or forced to submit KYC in order to withdraw their winnings or funds.  It also saves the two party from a future problem, IMO.

Anyway, welcom to the forum

.
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RoyalStarsCasino (OP)
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March 17, 2023, 08:22:55 PM
 #24


If I understood correctly, you can apply any wagering requirement you feel like for any deposits to the casino? That seems a bit weird.
Quote
we reserve the right to apply a wagering requirement of at least 5 (five) times the deposit amount at our sole discretion
https://www.royalstarscasino.com/en/info/bonus-terms

If it's "at least 5 times", then what is the standard norm?

Hey @Pmalek, thanks for your question!

No,, 5x is the wager that needs to be fullfilled due to money laundering rules. Therefore, this wager (5x) applies also to wager-free bonuses.
There are other (wagered) bonuses like the High-Roller Bonus. For them, additional wager requirements apply like 30-40x.

That's why the term "at least" is added to this sentence in the Bonus T&Cs. However, for the wager-free bonuses, as I said, the wager is 5x.
For all other bonuses, the wager requirement can be found in the Bonus T&Cs.

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March 17, 2023, 08:31:18 PM
 #25

RoyalStarsCasino I welcome you to the number one cryptocurrency forum where you will explore your long short and long term goals and achieve them. You ANN thread design is much more attractive than the main website. On the website there is a blank vacuum and read more.

Exactly, our finance dep. asks for the KYC after a withdrawal request has been made.

Thanks for the warm welcome!
KYC will be an issue to many gamblers because that has been an issue in the casino space. Not that KYC is bad, in fact it is the best but some casinos is using it to defraud gamblers win. So I will advise you to be fair with the KYC verification. If possible it should be asked on the registration process to avoid delay at the end.

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AB de Royse777
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March 17, 2023, 08:35:42 PM
Merited by decodx (1)
 #26

And, to prove my point, I suggest you take a look at the following topics:
Stake.com ANN
Roobet.com ANN
Crashino.com ANN
Punt.com ANN
TrustDice ANN

These are just a few threads from the first page of the Gambling board, there are probably many more.

Good job finding the reference, they can be safe now.

Quote
Yes, it's good to be on the safe side, but don't spread misinformation and scare them that their account can be banned, if you're not sure about it. Can you give one example where someone got banned because of a tracking link under the banner in their ANN?
I did not mean to scare anyone. You got wrong idea of the aggressive approach. It's not necessary. I already stated it was meant to play the safe side. Don't convert it to scarcity.

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March 17, 2023, 08:47:45 PM
 #27

Welcome in the forum!
The site looks good with a lot of crypto options, is this fast deposit and withdrawal?
What about KYC, will you ask this before the registration or later on since it is stated there that our information will be put on a safety place.
Though I'm curious if this is an affiliate link or what.

KYC DOCUMENTATION
Curacao license does not specify an exact process for account verification, leaving it up to the operators to create one to ensure that the customer’s player’s identities can be verified. The process we have in place to verify a player’s account involves three elements of verification; ID verification, proof of address & proof of payment. The player has to provide documents in 48h after requesting the payout, and the merchant will review them in 48 hours.

Source: https://www.royalstarscasino.com/en/info/kyc-policy

Dont know if this one is mandatory since its not been cleared up if these things would be asked out when you do commit on something but to understand on whats stated.
Its been said that once you do make out some withdrawal then you should need to pass up that KYC first which is a huge turn off.


Btw, Welcome into this forum  RoyalStarsCasino.com!

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decodx
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March 17, 2023, 08:59:09 PM
 #28

Good job finding the reference, they can be safe now.

Quote
Yes, it's good to be on the safe side, but don't spread misinformation and scare them that their account can be banned, if you're not sure about it. Can you give one example where someone got banned because of a tracking link under the banner in their ANN?
I did not mean to scare anyone. You got wrong idea of the aggressive approach. It's not necessary. I already stated it was meant to play the safe side. Don't convert it to scarcity.

You know, if a Legendary member had told me back when I was a newbie that I could get banned for something I did on the forum, I would have been really worried, if not scared.  Shocked

In any case, I'm glad we've cleared that up now. No harm was done.
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March 17, 2023, 09:05:16 PM
 #29

RoyalStarsCasino I welcome you to the number one cryptocurrency forum where you will explore your long short and long term goals and achieve them. You ANN thread design is much more attractive than the main website. On the website there is a blank vacuum and read more.

Exactly, our finance dep. asks for the KYC after a withdrawal request has been made.

Thanks for the warm welcome!
KYC will be an issue to many gamblers because that has been an issue in the casino space. Not that KYC is bad, in fact it is the best but some casinos is using it to defraud gamblers win. So I will advise you to be fair with the KYC verification. If possible it should be asked on the registration process to avoid delay at the end.

Hey @Mate2237, thanks for your message.

I understand your point but actually, most players prefer to only make that effort when they know it's needed (when they won).
This especially applies to the players that play with some of our (exclusive) No-Deposit-Bonuses. If we would apply your procedure, our offer would be less attractive for these players.

However, we try to cover both needs. So when a player prefers to do the KYC earlier, he/she can do it right after the registration.
For the other players, it is fine when they just do the KYC when they know it's needed.

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March 17, 2023, 09:13:10 PM
 #30

This means that they will ask for players' documents after the withdrawal request. According to their KYC policy, the current requirements involves three elements of verification; ID verification, proof of address & proof of payment.


BTW, a warm welcome to the forum, @RoyalStarsCasino!

Exactly, our finance dep. asks for the KYC after a withdrawal request has been made.

Thanks for the warm welcome!
This could be the biggest turn off about the site since it is not just a KYC but collection of some documents. You know this has been the problem of other site since they are asking for KYC during the withdrawal which is not good especially if you are not aware of it in the first place, this could lead to a confusion and accusation against the site.
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March 17, 2023, 09:20:10 PM
 #31


If I understood correctly, you can apply any wagering requirement you feel like for any deposits to the casino? That seems a bit weird.
Quote
we reserve the right to apply a wagering requirement of at least 5 (five) times the deposit amount at our sole discretion
https://www.royalstarscasino.com/en/info/bonus-terms

If it's "at least 5 times", then what is the standard norm?

Hey @Pmalek, thanks for your question!

No,, 5x is the wager that needs to be fullfilled due to money laundering rules. Therefore, this wager (5x) applies also to wager-free bonuses.
There are other (wagered) bonuses like the High-Roller Bonus. For them, additional wager requirements apply like 30-40x.

That's why the term "at least" is added to this sentence in the Bonus T&Cs. However, for the wager-free bonuses, as I said, the wager is 5x.
For all other bonuses, the wager requirement can be found in the Bonus T&Cs.

So there is no wager free at all since no matter how we twist the words, the requirement to be able to withdraw the bonuses still needs 5x wagering requirement.  Somehow, this kind of things is a turn off for me since it fall under the category of make-belief but in reality there is really a wagering requirement on all bonuses.  why not say it straight, stating a wager-free bonuses and still required 5x wagering is somehow fall under deceit.  Pls. don't get offended I am just citing my point of view as a player.

This means that they will ask for players' documents after the withdrawal request. According to their KYC policy, the current requirements involves three elements of verification; ID verification, proof of address & proof of payment.


BTW, a warm welcome to the forum, @RoyalStarsCasino!

Exactly, our finance dep. asks for the KYC after a withdrawal request has been made.

Thanks for the warm welcome!
This could be the biggest turn off about the site since it is not just a KYC but collection of some documents. You know this has been the problem of other site since they are asking for KYC during the withdrawal which is not good especially if you are not aware of it in the first place, this could lead to a confusion and accusation against the site.

True, and their competitors allow withdrawal without undergoing KYC as long as it is under the certain amount or is the player is not suspicious of money laundering or cheating.
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March 17, 2023, 09:22:23 PM
 #32

I have to display the minimum withdrawal image.


in my opinion it seems that this casino is in the wrong place, they are definitely in the wrong place, I read their TOS and in the deposit part it only talks about credit cards, it doesn't talk about cryptocurrencies, it looks like these guys didn't do research about this market of crypto casinos before coming here to the forum, just see these high withdrawal values, this is a way for customers to make deposits of amounts smaller than 50$ and never manage to withdraw anything at the casino and with that the casino will win a lot , for example: someone deposits 50$ and plays until he loses 40$ and keeps 10$, that person will never be able to withdraw the 10$ and will stop using the casino and will leave the 10$ in the casino, most casinos scam the past used this type of scheme

Royal Stars Casino is a holder of a gaming license in Curacao, an Official Degree of the Central Government of the Netherlands Antilles No 8048/JAZ. This license covers the Sportsbook, Casino, Games and Live casino.

 Huh

I want to understand:

do you also have a license from the netherlands? can you show proof?

This means that they will ask for players' documents after the withdrawal request. According to their KYC policy, the current requirements involves three elements of verification; ID verification, proof of address & proof of payment.


BTW, a warm welcome to the forum, @RoyalStarsCasino!

Exactly, our finance dep. asks for the KYC after a withdrawal request has been made.

Thanks for the warm welcome!
This could be the biggest turn off about the site since it is not just a KYC but collection of some documents. You know this has been the problem of other site since they are asking for KYC during the withdrawal which is not good especially if you are not aware of it in the first place, this could lead to a confusion and accusation against the site.

this casino is new, doing KYC in a new and unreputable casino is a serious mistake, it also doesn't make much sense that they commit KYC just when people want to make withdrawals, but allow people to make deposits and play. laws are clear and I don't believe curacao told them to do this, I want them to show documents from curacao that requires them to charge KYC on withdrawal but allow deposits without asking for KYC

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March 17, 2023, 09:28:05 PM
 #33

This means that they will ask for players' documents after the withdrawal request. According to their KYC policy, the current requirements involves three elements of verification; ID verification, proof of address & proof of payment.


BTW, a warm welcome to the forum, @RoyalStarsCasino!

Exactly, our finance dep. asks for the KYC after a withdrawal request has been made.

Thanks for the warm welcome!
This could be the biggest turn off about the site since it is not just a KYC but collection of some documents. You know this has been the problem of other site since they are asking for KYC during the withdrawal which is not good especially if you are not aware of it in the first place, this could lead to a confusion and accusation against the site.

True, and their competitors allow withdrawal without undergoing KYC as long as it is under the certain amount or is the player is not suspicious of money laundering or cheating.
Doing your own KYC policy might be an issue with this site because it is not consistent and not clear, better to change it and requires it upon registration so gamblers can know right away that this site will ask for KYC. There are site that allows you to withdraw at certain amount as long as it is not suspicious, KYC is a big issue in this market many are too allergic for this. Since this is just a new site, maybe it can still be change.

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March 17, 2023, 09:45:12 PM
 #34

I hope ops will keep being active on this thread as to answer all questions and also take recommendations from the forum members, I am sure with the high rate of comments on this thread it a pointer to how accomodating members of the forum are and from the various suggestion and constructive criticism you will know what their expectations are.

-I just hope your team will be willing to make some amends and implementing some key features that will allow for inclusiveness and more decentralization of the casino systems.
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March 17, 2023, 09:58:44 PM
 #35

I want to understand:

do you also have a license from the netherlands? can you show proof?

Just to clarify, they didn't say the Netherlands, but the Netherlands Antilles. Although I am not intimately familiar with the geography and politics of the region, to my understanding, the island of Curacao is located in the southern Caribbean Sea as a part of the Dutch Caribbean area, and is a constituent country of the Kingdom of the Netherlands. The common name for the group of neighboring islands is the Netherlands Antilles.

reference: https://en.wikipedia.org/wiki/Curacao
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March 18, 2023, 07:51:49 AM
 #36

Exactly, our finance dep. asks for the KYC after a withdrawal request has been made.

Thanks for the warm welcome!
KYC will be an issue to many gamblers because that has been an issue in the casino space. Not that KYC is bad, in fact it is the best but some casinos is using it to defraud gamblers win. So I will advise you to be fair with the KYC verification. If possible it should be asked on the registration process to avoid delay at the end.
That is just it, but only few casinos will make KYC mandatory when registering, infact I do not think I have seen that before on any gambling site. I did not remember when I opened bet365 account, all I remember was that I knew KYC would be required if I want to withdraw, I made sure I got verified even before I deposited on the gambling sites.

The truth is that gambling sites like that. They make deposit to be simple and easy, but withdrawal to be hard in a way that would be when they will ask for KYC, many gamblers are falling for this, they will use VPN to access such gambling site from a restricted country, during withdrawal, the gambling site will know that they are from a restricted country and their money would be seized.

I will just say that gamblers should be wise, but I have seen many newbies falling for this, even some may not have the right documents, making withdrawal to be impossible for them.

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March 18, 2023, 08:03:43 AM
 #37

No, 5x is the wager that needs to be fullfilled due to money laundering rules. Therefore, this wager (5x) applies also to wager-free bonuses.
Understood, however, other online casinos also follow money laundering rules and their playthrough requirements are between 1-2x. What makes your site unique to require a 5x wagering requirement?

That's why the term "at least" is added to this sentence in the Bonus T&Cs. However, for the wager-free bonuses, as I said, the wager is 5x.
Maybe what you are saying is true and maybe that's how the casino will do it, but your T&C say that the casino reserves the right to apply a rollover requirement of AT LEAST 5x. The terms nullify anything you, me, or anyone else says that might be interpreted differently. The T&C have priority.

So there is no wager free at all since no matter how we twist the words, the requirement to be able to withdraw the bonuses still needs 5x wagering requirement.  Somehow, this kind of things is a turn off for me since it fall under the category of make-belief
No casino will give you a no-wagering bonus that you can simply withdraw and put in your pockets. They would go bankrupt in a week. You have to wager your deposits, so it's normal. No-wagering and no-deposit bonuses are usually small, up to a few dollars, like $10 on signup. With bonuses that aren't wager-free, you also have to wager your winnings. That's not the case here. I am still concerned with the overall wagering requirements though because according to their rules it's 1x, but it can also be 5x or higher if the casino deems it fit.   

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March 18, 2023, 08:14:01 AM
Merited by SquirrelJulietGarden (1)
 #38

I did go through your kyc policy is it that you do not have specific amount of withdrawal that would attract kyc for gamblers or any withdrawal would require gamblers to do kyc as I am curious to know that. It does not augur well with gamblers.

Once again, you are welcome onboard.

Hey @CryptSafe, yes - a KYC is required once before a player can withdraw the winnings.

Thank you, it's great to be here!

Welcome to the forum.
After browsing the online casino site, I didn't find any links to your social networks anywhere, maybe of course I searched badly, but really you don't even have a Twitter account, which is quite strange for a domain that will soon turn one year old or are you just at the beginning of your marketing?

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March 18, 2023, 08:50:22 AM
 #39

-snip

The minimum bitcoin withdrawal is 100 EUR, this is too high in my opinion while for other coins there are those below, for example USDT 60 EUR and for me this is too big for the middle and lower class who like to gamble, in my opinion the best is between 10- 20 EUR maybe with that is not that big.

I have to display the minimum withdrawal image.
well that's what I was thinking, very high minimum withdrawal makes customers think again before registering and betting in this casino. or maybe this casino is specifically for big gamblers or rich gamblers.

another problem that makes some people confused before registering here is the bonus system which is against the T&C and makes people ask questions about all of that.

at first I was interested in this casino but after reading some of the comments from everyone here and some of the opposition that made me a little hesitant to try.

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..PLAY NOW..
SquirrelJulietGarden
Hero Member
*****
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Activity: 1386
Merit: 758



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March 18, 2023, 09:09:30 AM
 #40

After browsing the online casino site, I didn't find any links to your social networks anywhere, maybe of course I searched badly, but really you don't even have a Twitter account, which is quite strange for a domain that will soon turn one year old or are you just at the beginning of your marketing?
I did not find links to social media networks on the landing page and on Contact us page. To Contact the team, the only information is available at the website is their email address.

I agree with you that having Twitter account is necessary for any platform that accept cryptocurrency to have better exposure to the cryptocurrency community and advertisement. Nowadays it is not hard to get Twitter Blue like in the past, after big changes from Elon Musk and his team months ago.

I'd love to see Royalstarscasino supports many payment methods and give users Instant withdrawal according to https://www.royalstarscasino.com/en/info/payment-methods

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