Coinplay CONFISCATING 291mbtc of fair NBA winnings

[Mahdirakib]

A players balance does not belongs to the player always. When a player is earning the balance from manipulation, abusing terms, abusing bonus, fixing match, arbitraging that is not appreciated by any sportsbook then the balance is not his, even the deposit they made can be confiscated by the sportsbook according to their terms.

In that case, the betting site should have the valid proof against the users. But Coinplay has made their final decision by saying this to the mediator

In accordance with the rules of the service - we have the right to close the player's account if the player violates our rules, which was revealed by our Risk & Fraud department.

Coinplay representative hadn't provided the necessary evidence to the mediator team. While it was their last response in the forum for resolving the issue

We meant to say that you should open a complaint on Askgamblers, where we both will provide the necessary details for them to review your case.

Coinplay representative hasn't acted professionally. They haven't said anything about this issue after that. In the meantime, they used some Bitcointalk account to oppose flag. And there was suspicious activity on those accounts which has been pointed out by Ratimov.

[TwitchySeal]

Please do not ever give a casino a pass because they returned a deposit and only kept player winnings.

I will suggest you not give a pass to a player too when you do not know if he was manipulating you, hiding information from you. You have no way to verify anything except trusting him. In fact you and me have no way to verify anything presented by the sportsbook too.

A pass for what?  They agreed to use a third party to arbitrate.  Ruling was in favor of player.  

Consider the facts and then reconsider your stance.  

Player:
- Gives detailed explanation of situation.  Provides evidence.
- Gives site permission to share any evidence.
- Offers to go to arbitration, gives permission to site to share all info with third party.
- Result of arbitration in their favor.


Casino:
- Does not provide any details or even a specific accusation.
- Agrees to arbitration, loses.
- Still doesn't pay.
- Ghosts forum.
- Only been around for 6 months.
- Obvious ties to the longest running scam casino on the forum that is well known for freerolling players by making vague accusations against winners, seizing their profit, returning only their deposit and then going silent.


Why would you defend the casino?  And yes, that is what you're doing.

[SirJohnVonSlotty]

In this case it's obvious that Coinplay doesn't want to allocate resources to resolve this, so everything that you've said is on point, except this:

Why would you defend the casino?  And yes, that is what you're doing.

I would say that she's defending the general process on how we treat scam accusations, not the casino itself. It's good to talk these things trough and have different opinions, it will help with other scam accusations later on.

[BitcoinGirl.Club]

Consider the facts and then reconsider your stance.  

Player:
- Gives detailed explanation of situation.  Provides evidence.
- Gives site permission to share any evidence.
- Offers to go to arbitration, gives permission to site to share all info with third party.
- Result of arbitration in their favor.


Casino:
- Does not provide any details or even a specific accusation.
- Agrees to arbitration, loses.
- Still doesn't pay.
- Ghosts forum.
- Only been around for 6 months.
- Obvious ties to the longest running scam casino on the forum that is well known for freerolling players by making vague accusations against winners, seizing their profit, returning only their deposit and then going silent.

It's not that I am not aware. Of course I am aware but why don't you consider the response from the license providers too? That does not seems the OP is innocent. Or you are saying licensor are protecting their clients and risking their reputation for 100s of other casinos they provided license.

Why would you defend the casino?  And yes, that is what you're doing.

Do you really think I am defending a specific casino? Since you asked [not sure why] then let me ask the same. Don't you think you are defending the OP blindly? Defending him just because he posted something which looks like legit to you but truth is you and I can not prove if that is indeed legit. Haven't we seen such accusations all the time against other casinos? Common accusations:

Casino x banned my account
Casino x confiscated my deposit
Casino x not responding to my PMs
Casino x is a scam
Casino x is 1xbit
Casino x do not pay my winning.

The entire scan accusation filled with such type of threads but it seems all your focus is one defending OP and seeing a specific casino should go down to the hole.
Why?

[Slow death]

Consider the facts and then reconsider your stance.  

Player:
- Gives detailed explanation of situation.  Provides evidence.
- Gives site permission to share any evidence.
- Offers to go to arbitration, gives permission to site to share all info with third party.
- Result of arbitration in their favor.


Casino:
- Does not provide any details or even a specific accusation.
- Agrees to arbitration, loses.
- Still doesn't pay.
- Ghosts forum.
- Only been around for 6 months.
- Obvious ties to the longest running scam casino on the forum that is well known for freerolling players by making vague accusations against winners, seizing their profit, returning only their deposit and then going silent.

It's not that I am not aware. Of course I am aware but why don't you consider the response from the license providers too? That does not seems the OP is innocent. Or you are saying licensor are protecting their clients and risking their reputation for 100s of other casinos they provided license.

Why would you defend the casino?  And yes, that is what you're doing.

Do you really think I am defending a specific casino? Since you asked [not sure why] then let me ask the same. Don't you think you are defending the OP blindly? Defending him just because he posted something which looks like legit to you but truth is you and I can not prove if that is indeed legit. Haven't we seen such accusations all the time against other casinos? Common accusations:

Casino x banned my account
Casino x confiscated my deposit
Casino x not responding to my PMs
Casino x is a scam
Casino x is 1xbit
Casino x do not pay my winning.

The entire scan accusation filled with such type of threads but it seems all your focus is one defending OP and seeing a specific casino should go down to the hole.
Why?

well, in what thread have we seen this kind of stuff?

hi @CoinPlay_official
I deposited money into Coinplay today and after placing a few bets, I realized that my account was closed.
I can no longer access my account. I emailed the security team and they told me that my account has been closed.

can you help me ?

id number :620934467

Hi robertolsona,

You should now be able to withdraw your deposit. Our security team has provided the reasons for the termination of our collaboration and account closure. As Mahdirakib correctly pointed out above, we cannot share specific evidence leading to account closures. It's a matter of policy and privacy.

Thank you

The answer is quite simple:

in the 1xbit thread, they are the same way of operating, this strategy of returning the deposit when the player wins is a long-term scam strategy, when the customer loses all bets the casino is not telling the customer that they have detected cheating and that for this reason they will return the deposit, or am I wrong? Has anyone here ever seen a casino come here and say that their customer lost all their money in the casino but that the casino team detected cheating and for that reason they will return the entire deposit amount? that doesn't happen, it only happens when people win money at the casino. and this meaningless excuse that they can't show proof that the customer is cheating because it could expose the casino's investigative methods, honestly does anyone here still believe in this meaningless excuse?

when you have a case like that of OP? it's not the OP who should post proof, it's the casino (the accuser who should post proof to the public) and when the accuser doesn't want to post proof then he should pay everything the player won, that's quite simple, for that reason I support the flag and I advise people not to use this casino, it is unacceptable that a casino simply accuses a customer of cheating, and does not pay him his winnings and also does not want to post proof that led the casino to withhold the player's winnings. we cannot blindly trust the casino, today is OP's case, tomorrow will someone else have their account closed and why? the casino has detected cheating, but where is this proof? oh we just have to trust the word of the casino, so in 1 month we will have more similar cases

[TwitchySeal]

It's not that I am not aware. Of course I am aware but why don't you consider the response from the license providers too?

I did consider the response from the license provider.  I consider it bullshit.  In 5 + years I've never seen or even heard of curacao or a curacao master license helping a player or actually investigating. The only time I can think of anyone speaking up about any sort of dispute is when they defended 1xbit.  (1xbit was ultimately forced into bankruptcy after breifly having it overruled, which was when curacao made that statement.  

Do you really think I am defending a specific casino?

Yes.  You're defending coinplay.  You're doing it this very post.  By bringing up all the way OP could be guilty, or making it seem like the statement from their license holder somehow justifies anything despite the fact that coinplay agreed to use askgamblers.  Askgamblers ruled in favor of OP.  Coinplay didn't pay and just stopped posting.

Since you asked [not sure why] then let me ask the same. Don't you think you are defending the OP blindly? Defending him just because he posted something which looks like legit to you but truth is you and I can not prove if that is indeed legit. Haven't we seen such accusations all the time against other casinos? Common accusations:

Casino x banned my account
Casino x confiscated my deposit
Casino x not responding to my PMs
Casino x is a scam
Casino x is 1xbit
Casino x do not pay my winning.

The entire scan accusation filled with such type of threads but it seems all your focus is one defending OP and seeing a specific casino should go down to the hole.
Why?

I've participated in many scam accusation threads.  

I'm defending OP because of the way coinplay has handled the situation.

They agreed to use askgamblers.  Askgamblers ruled in favor of OP.  Coinplay didn't pay and just stopped posting.


Let me say that again:

They agreed to use askgamblers.

Askgamblers ruled in favor of OP.

Coinplay didn't pay and just stopped posting.

[BitcoinGirl.Club]

I've participated in many scam accusation threads.  

I don't understand why you need to state something to prove your worth, do you need an approval?  None of us are unknown and nothing to prove or approve to each others.

I'm defending OP because of the way coinplay has handled the situation.

They agreed to use askgamblers.  Askgamblers ruled in favor of OP.  Coinplay didn't pay and just stopped posting.


Let me say that again:

They agreed to use askgamblers.

Askgamblers ruled in favor of OP.

Coinplay didn't pay and just stopped posting.

It's obvious, you and me are not seeing a thing from the same angle. Whatever is your reason to give every benefit of doubt to the OP [it's like you were there when OP was creating the account and gambling on the site] but not co-operating with askgamblers from coinplay is true and the same way the response from the licenses provider is true too [not matter how you justify their response].

Askgamblers closed the case because they did not receive enough information from Coinplay, not that they were approving OP's case and certifying the case is a win in favour of the OP. The license provide in fact provided a good reason [although we don't know how was it verified] but it seems you are blinded in that part but very active in askgamblers part. Indicates again, you and me are not seeing the case from the same page.

Do you really think I am defending a specific casino?

Yes.  You're defending coinplay.  You're doing it this very post.

This very post is about Coinplay, not about sportsbet.io, Stake.com, Rollbit, Duelbits, FortuneJack. What do you expect, to talk about all on this thread?

[JollyGood]

I already left negative feedback for Coinplay some time back (because of their whole conduct throughout the scam allegation) even though I am late posting in this thread, I wanted to highlight what you wrote because that is ultimately what forum members opinions most probably should be based on.

In the end there should be no serious debate about what did or did not take place between the OP and Coinplay because after AskGamblers made their ruling that road is now closed. Anyway, since both parties agreed to take their claim and counter-claim to AskGamblers the common sense outcome would be to accept their judgement otherwise why agree to let AskGamblers evaluate the allegation.

Coinplay have destroyed their reputation in this forum over a 0.291 BTC payout and the chances are they will never be able to repair the damage even if they return and pay the OP what he is owed. Will the flags and feedback be revised/removed by all those tagged?

I've participated in many scam accusation threads.  

I'm defending OP because of the way coinplay has handled the situation.

They agreed to use askgamblers.  Askgamblers ruled in favor of OP.  Coinplay didn't pay and just stopped posting.

Let me say that again:

They agreed to use askgamblers.

Askgamblers ruled in favor of OP.

Coinplay didn't pay and just stopped posting.

[TwitchySeal]

I've participated in many scam accusation threads.

I don't understand why you need to state something to prove your worth, do you need an approval?  None of us are unknown and nothing to prove or approve to each others.

You know that's not the reason I made that statement.

You know that I was directly responding to what you said about me:

The entire scan accusation filled with such type of threads but it seems all your focus is one defending OP and seeing a specific casino should go down to the hole.

Trying to make it appear the way you are, when I was literally just responding to your bullshit claim is messed up.



As for the rest, just read Jollygoods post.  That's what I've been trying to explain to you this whole time.  This is not a complicated case so I'm not going to waste any more time going back and forth with your ridiculous and disingenuous arguments.

[holydarkness]

Coinplay, I give you until Saturday to reverse your decision and pay me out my fair NBA winnings. Or to agree to hand over the case to an independent investigator such as Askgamblers or Ecogra (you can choose which one). If you do neither of these 2 options then a flag will be created and a complaint will be filed at the Curacao Antillephone license, which I know has the best reputation out of all 4 license providers in Curacao, and they will take my complaint seriously.

You can end this right here and save your reputation. Be wise.

Hi GekkeBelg,

For an independent review, we will proceed with sharing the relevant details of your case with a third party - Askgamblers, as you've suggested. We appreciate your patience during this process.

Uhhh... my apology to necromance this very old dusty thread, I had to evoke the Sigil of Hecate as CoinPlay reps reached me weeks ago with a statement that they're now under new management and is willing to resolve the past matter that players had with them.

And uhh, I think they're really committed as I got another follow up about yesterday that they managed to close this particular thread. Well, I have to read the entire seven pages for uhhh... perhaps half an hour to get acquainted with the situation of the case, BUT, the keypoint is as quoted above where both parties agree that AG's ruling is binding, and...



https://www.askgamblers.com/casino-complaints/coinplay-casino-closing-account-and-confiscating-winnings-with-no-further-justification

OP, GekkeBelg, knowing that this is years old case and you might miss the notification from AG, if you feel like you want to challenge AG's final ruling, please let us know. Otherwise, the ADR is currently officially mark this case as resolved in favor to the casino and perhaps flags supporter want to mull over these?

Tagging the people involved to bring this update to their attention, with focus to the DTs:

Code:

Slow death
JollyGood
Avirunes
KTChampions
TwitchySeal [inactive]
Mahdirakib
Stalker22
AHOYBRAUSE

[KTChampions]

~
Tagging the people involved to bring this update to their attention, with focus to the DTs:

Code:

KTChampions

You're kidding, right?
The fact that the scammers waited two years to find a loophole to dispute the complaint doesn't mean they've changed - quite the opposite. If they wanted to settle the matter, they would have simply paid the OP the money they stole.
I don't care that they "acted according to their TOS" (plus they didn't provide any public evidence lol) we have our own community here and scammers like Coinplay will be red-flagged.

[holydarkness]

~
Tagging the people involved to bring this update to their attention, with focus to the DTs:

Code:

KTChampions

You're kidding, right?
The fact that the scammers waited two years to find a loophole to dispute the complaint doesn't mean they've changed - quite the opposite. If they wanted to settle the matter, they would have simply paid the OP the money they stole.
I don't care that they "acted according to their TOS" (plus they didn't provide any public evidence lol) we have our own community here and scammers like Coinplay will be red-flagged.

My apology if my question sounds and can somewhat be interpreted as condescending or rude. Please take assurance that I am intending none of them, nor to patronizinng, simply to... ask and be sure: did you read the whole thread here and AG that leads to this flagging?

I wasn't closely following and monitoring the case back then, so I unfortunately didn't have the old ToS that's being used in reference here. I tend to archive ToS of the cases I oversee in form of screenshot and archive.xx, but since I didn't oversee this case before, I don't have it. Not in any of the four devices I have/had, not on this and its three predecessor, nor any result when I tried to look for archieve of it on waybackmachine and archive.xx.

With that said, if I may re-emphasize, did you read the whole thread here and AG? Because here, in that single post where I jump in, I highlight every point why this case being necromanced and retried to get the flag reconsidered:

1. Both parties enters a binding agreement that AG's ruling will be final
2. Previous intervention by AG that made AG close the case was because the lack of response instead of conclusive findings
3. The casino revamped and tried to clear their skeleton, thus reached AG to resolve the case, and give AG the proper evidence to get it conclusively closed
4. Though I don't have documented ToS to refer to what point breached, AG agreed that the casino works in line with the ToS applied [of which I assume was the one prior to the major overhaul]

So, am I kidding? No.

The casino and the player enters a binding agreement that AG's finding and ruling will be final. AG get the case reopened as per the casino's request, in their pursuit to clean their name, and the ADR agreed that the casino acting accordingly.

I am giving the player a nudge, a chance to reach AG to contest this ruling, perhaps by giving his own evidence.

Without that, though, insisting that the casino deserve a flag, when both entered a binding written agreement that the ADR's ruling will be final, and acting against it by supporting the flag against the casino [thus, affirming that it is true to the best of your knowledge that CoinPlay breach a written contract] is an error in judgment at worse [affirminng to your best knowledge] or an abuse of DT power at best.

[KTChampions]

You're kidding, right?
The fact that the scammers waited two years to find a loophole to dispute the complaint doesn't mean they've changed - quite the opposite. If they wanted to settle the matter, they would have simply paid the OP the money they stole.
I don't care that they "acted according to their TOS" (plus they didn't provide any public evidence lol) we have our own community here and scammers like Coinplay will be red-flagged.

My apology if my question sounds and can somewhat be interpreted as condescending or rude. Please take assurance that I am intending none of them, nor to patronizinng, simply to... ask and be sure: did you read the whole thread here and AG that leads to this flagging?
~

Please don't engage in demagoguery. We have the facts, I'm too lazy to even rewrite them, so I'll just quote:

Player:
- Gives detailed explanation of situation.  Provides evidence.
- Gives site permission to share any evidence.
- Offers to go to arbitration, gives permission to site to share all info with third party.
- Result of arbitration in their favor.


Casino:
- Does not provide any details or even a specific accusation.
- Agrees to arbitration, loses.
- Still doesn't pay.
- Ghosts forum.

End of story.
The scammers were given a red flag, and no one stood up for them. Now you're suggesting we discuss things with some random bums?

Our project was inactive for some time and was then sold. We are the project's new team, and we want to resolve all cases because we are a licensed project and have nothing to do with scams. It took us some time to restore our official account on this forum.

Are you out of your mind? These are other people trying to clear the reputation of a brand that was involved in a scam. But that's not how it works.
Don't write nonsense about the OP's responsibility, he already fulfilled his obligations and won the dispute. He wasn't obligated to re-litigate the matter with some new representatives of the scammers two years later.

Without that, though, insisting that the casino deserve a flag, when both entered a binding written agreement that the ADR's ruling will be final, and acting against it by supporting the flag against the casino [thus, affirming that it is true to the best of your knowledge that CoinPlay breach a written contract] is an error in judgment at worse [affirminng to your best knowledge] or an abuse of DT power at best.

Just in case, I'll remind you that they were red-flagged for stealing player funds. And any new representative of theirs will receive the same mark, rest assured 

[holydarkness]

You're kidding, right?
The fact that the scammers waited two years to find a loophole to dispute the complaint doesn't mean they've changed - quite the opposite. If they wanted to settle the matter, they would have simply paid the OP the money they stole.
I don't care that they "acted according to their TOS" (plus they didn't provide any public evidence lol) we have our own community here and scammers like Coinplay will be red-flagged.

My apology if my question sounds and can somewhat be interpreted as condescending or rude. Please take assurance that I am intending none of them, nor to patronizinng, simply to... ask and be sure: did you read the whole thread here and AG that leads to this flagging?
~

Please don't engage in demagoguery. We have the facts, I'm too lazy to even rewrite them, so I'll just quote:

Player:
- Gives detailed explanation of situation.  Provides evidence.
- Gives site permission to share any evidence.
- Offers to go to arbitration, gives permission to site to share all info with third party.
- Result of arbitration in their favor.


Casino:
- Does not provide any details or even a specific accusation.
- Agrees to arbitration, loses.
- Still doesn't pay.
- Ghosts forum.

End of story.
The scammers were given a red flag, and no one stood up for them. Now you're suggesting we discuss things with some random bums?

Our project was inactive for some time and was then sold. We are the project's new team, and we want to resolve all cases because we are a licensed project and have nothing to do with scams. It took us some time to restore our official account on this forum.

Are you out of your mind? These are other people trying to clear the reputation of a brand that was involved in a scam. But that's not how it works.
Don't write nonsense about the OP's responsibility, he already fulfilled his obligations and won the dispute. He wasn't obligated to re-litigate the matter with some new representatives of the scammers two years later.

Without that, though, insisting that the casino deserve a flag, when both entered a binding written agreement that the ADR's ruling will be final, and acting against it by supporting the flag against the casino [thus, affirming that it is true to the best of your knowledge that CoinPlay breach a written contract] is an error in judgment at worse [affirminng to your best knowledge] or an abuse of DT power at best.

Just in case, I'll remind you that they were red-flagged for stealing player funds. And any new representative of theirs will receive the same mark, rest assured 

The very last sentence with smiley, that's a bit tip-toeing on the line of abuse of DT power, is it not? Here in SA board [telling you this because I rarely see you around, so maybe you're not quite familiar with how this "dispute resolution" part of the forum works] we runs on evidence, statement, and at times, written contract. The three were covered by the ADR: both parties enters a written contract to rely on ADR's ruling, the ADR review the evidence and the statements and made the final call.

Assuring... sorry, I mean to say reminding, me that they're stealing player's fund, despite the new final and conclusive statement by the ADR, that both parties entered under written contract, without giving any wiggle room, simply assuring... I mean reminding that any new representative, regardless the new representative is the new management buying the casino and trying to make ammends by being more transparent and spoken up compared to their predecessor, will face the same mark, that we can rest assured of it... is a fatal error in judgment by a DT, IMO.

Especially when new evidences are given, where the third party made their conclusive call based on reviewed evidence [that previously was a simple call due to inaction]. May I remind you the clause you entered as DT, when you support/oppose the flag? You're affirming to the best of your knowledge that CoinPlay is breaching a written contract. The exact contract that said they both will honor the ADR's call.

Where, AG finally made it, following the overhaul, reviewing what the predecessor probably reluctant to give.

If you're still deciding there is no wiggle room for the casino, and that any successor and representative will instantly face the same mark, that I and other overseers [with smiley] can be rest assured of it, kindly find peace in knowing that it affect me to the very least of my life. The casino got flagged, they've previously decided to leave the forum anyway, their return here or not means the barest of me, it's just like a user [let's say named] unholydarkness popped out two years ago, complained, then disappear, and reapear today.

I treat casinos and players as similar position: a member of the forum who deserve to be heard and gets protection. Thus, I am simply operating like I usually do. Someone come and nudge me for help, gave their facts, and I listen. This time, that someone is a casino, and their facts are presented in form of the old written agreement between the player and them, that the ADR ruled in favor of them.

All I can give, from neurtal position, as well as part why this thread is necromanced, is to inform the player that there is a major move in ADR's ruling and he might want to contest it and gets the wheel of the process on said ADR back in movement.

I certainly will not make sure that any new representative who come in good faith, that goes in line with the written contract and evidence that convince ADR, to receive similar treatment with their predecessor as I perceive that as a very gross misconduct of our role as DT, especially the one overseeing this part of the forum where neutrality and open mind is essential.

And I certainly giving my best hope that the other DT did not follow the call you make, to assure the readers that similar situation will be happening to the new successor despite the effort, without wiggle room, because this part of the forum is neutral and fluid, shifting to adapt to the newest development as pieces of the puzzles drop and fill the entire image.

[KTChampions]

holydarkness I see that you don't care so much and you have such a "neutral" position that you're ready to create walls of empty text to make the situation a little less clear-cut than it is now 

But I can easily make one more summary: Coinplay received a red flag because they stole funds from a forum member two years ago.

OP provided all the evidence here, on forum, a representative of Coinplay was also here, but they did not have a single argument to defend their theft. Therefore, Coinplay received a red flag for theft from forum participants.

Additionally, a dispute was opened on the AG, where the casino baselessly accused the OP of violating the rules, but without any evidence, they lost that dispute as well.

End of story


Now we have a whole new story: Coinplay has changed hands, and they're trying to whitewash a brand associated with a scam.

How do they do it? Maybe they're paying off old debts? No, they're finding a loophole to close disputes. I recommend looking at their post from 2 years ago on AG and comparing it with their post from 2 months ago on AG here
Two years ago they accused the OP of violating 3.8, 3.9, 4.1.7 points of the rules, now two years later they have found violations of a completely different point - 5.4 

What is this if not fraudulent behavior? It looks like the "new" Coinplay team is just as scammers as the old one.

Thank God we have our own community here, and even if the scammers from Coinplay found a loophole somewhere, that doesn't mean they'll be able to scam anyone here 

[Mahdirakib]

Without that, though, insisting that the casino deserve a flag, when both entered a binding written agreement that the ADR's ruling will be final, and acting against it by supporting the flag against the casino [thus, affirming that it is true to the best of your knowledge that CoinPlay breach a written contract] is an error in judgment at worse [affirminng to your best knowledge] or an abuse of DT power at best.

I'm not going to change my opinion based on the ADR decision which has been made after two years. The Coinplay team did not act properly when they should have. I don't think it would be an abuse of DT power to continue supporting the flag. Now I want to see the proof publicly here on the forum in this case. However, I will reconsider my position if the OP accepts the decision of AskGamblers.

[holydarkness]

Without that, though, insisting that the casino deserve a flag, when both entered a binding written agreement that the ADR's ruling will be final, and acting against it by supporting the flag against the casino [thus, affirming that it is true to the best of your knowledge that CoinPlay breach a written contract] is an error in judgment at worse [affirminng to your best knowledge] or an abuse of DT power at best.

I'm not going to change my opinion based on the ADR decision which has been made after two years. The Coinplay team did not act properly when they should have. I don't think it would be an abuse of DT power to continue supporting the flag. Now I want to see the proof publicly here on the forum in this case. However, I will reconsider my position if the OP accepts the decision of AskGamblers.

Thank you for acting and thinking like a proper DT, taking into account of the first party's opinion and further action to influence your call, rather than stamping outright and rest-assuring that regardless, a casino and their representative will receive the same treatment. It's what I proposed and asked upon being notified of the recent development and situation:

[...]
OP, GekkeBelg, knowing that this is years old case and you might miss the notification from AG, if you feel like you want to challenge AG's final ruling, please let us know. Otherwise, the ADR is currently officially mark this case as resolved in favor to the casino and perhaps flags supporter want to mull over these?
[...]

I'll notify the player by PM, just in case they no longer follow this thread anymore.