Enough to consider a casino scam?

[piebeyb]

Maybe that will be considered a scam casino as we are all known that we can say that thing or site is a scam once we are providing a legit documents and still can not able to  pass the KYC verification and their customer service wont message us so without a doubt we think that casino is a scam. And also there's a thing if we deposit then there'd no problem but in the end of the day and we are trying to withdraw our earnings then they will not want a message but lock our accounts.

Cases like this almost happen a lot because usually when we make a deposit it ends up being too much drama just to process complex withdrawals and suddenly the account is frozen including the winnings, usually this happens because there are two things happening because we are cheating or the casino is trying do not want us to withdraw a lot of money from their site . but most of what happens is cases of casino fraud which makes it difficult when we provide documents and KYC.

Obviously if a casino takes more than a week to process and troubleshoot your issue then they are a fraudulent casino, so it's best to create a thread on the scam boards on this forum to flag the casino and be sure to provide screenshots to substantiate your allegation.

[dezoel]

Well yes, that is very easy to say, but it is another thing to be inside with the problem, if OP needs to get the money quickly, he needs his case to be Attended to as Urgently as possible, otherwise something has to be done Urgent to be able to attend to you, I have been in those situations and the worst thing they can tell you is to wait and be patient, that kind of makes the person get Annoyed and get angry at the casino, and sometimes the Support agents are the ones who They are to blame for that,that's why the support in a casino the more humans than AI there are to serve, the better.

The KYC verification process usually doesn't take a long time and on average it only takes 24 hours to 48 hours so more than that time we will have a question mark so that the thought that the casino is a scam will appear by itself.
Waiting and being patient is boring, so it's normal for every gambler to feel annoyed when they have to wait for confirmation for several days.
I myself have never had a problem with any casino regarding KYC because a good casino with a good reputation and qualified service will immediately solve any problems that occur quickly.

Most services that I've seen mostly have automated verification processes where if you meet the requirements set by default, your verification will be done pretty quickly, right after the application is processed, but if there are mistakes or problems like no clear documents or mismatching information, then the case is handled manually which takes more time.

When a case is handled manually, it depends on how many existing requests a platform has and your case will be handled according to that, most of the time it's on a first come first served basis so you will have to wait until the previous applications are cleared.

[AmoreJaz]

Well yes, that is very easy to say, but it is another thing to be inside with the problem, if OP needs to get the money quickly, he needs his case to be Attended to as Urgently as possible, otherwise something has to be done Urgent to be able to attend to you, I have been in those situations and the worst thing they can tell you is to wait and be patient, that kind of makes the person get Annoyed and get angry at the casino, and sometimes the Support agents are the ones who They are to blame for that,that's why the support in a casino the more humans than AI there are to serve, the better.

The KYC verification process usually doesn't take a long time and on average it only takes 24 hours to 48 hours so more than that time we will have a question mark so that the thought that the casino is a scam will appear by itself.
Waiting and being patient is boring, so it's normal for every gambler to feel annoyed when they have to wait for confirmation for several days.
I myself have never had a problem with any casino regarding KYC because a good casino with a good reputation and qualified service will immediately solve any problems that occur quickly.

Most services that I've seen mostly have automated verification processes where if you meet the requirements set by default, your verification will be done pretty quickly, right after the application is processed, but if there are mistakes or problems like no clear documents or mismatching information, then the case is handled manually which takes more time.

When a case is handled manually, it depends on how many existing requests a platform has and your case will be handled according to that, most of the time it's on a first come first served basis so you will have to wait until the previous applications are cleared.

it may be the same as with kyc in crypto-exchanges as well. as you said, most of them are automated now. it will only take few minutes to submit your docs, and if all is clear, you won't be having any problem. so make sure you are submitting your docs clear and of course, not fake. so you won't be having problem later on.
now, if you feel you did your part and still the casino is not approving it. then doubt their motive. make sure you keep up with them and ask for help if they are not responding to you for long time. better cross it in your list.

[slapper]

Maybe that will be considered a scam casino as we are all known that we can say that thing or site is a scam once we are providing a legit documents and still can not able to  pass the KYC verification and their customer service wont message us so without a doubt we think that casino is a scam. And also there's a thing if we deposit then there'd no problem but in the end of the day and we are trying to withdraw our earnings then they will not want a message but lock our accounts.

Cases like this almost happen a lot because usually when we make a deposit it ends up being too much drama just to process complex withdrawals and suddenly the account is frozen including the winnings, usually this happens because there are two things happening because we are cheating or the casino is trying do not want us to withdraw a lot of money from their site . but most of what happens is cases of casino fraud which makes it difficult when we provide documents and KYC.

Obviously if a casino takes more than a week to process and troubleshoot your issue then they are a fraudulent casino, so it's best to create a thread on the scam boards on this forum to flag the casino and be sure to provide screenshots to substantiate your allegation.

I get it, folks, your anger with the casino's cash-out system. Terrible, some online casinos acting like crooks, stopping players from getting their winnings. But remember, not all casinos are the same, and you've got to be smart before playing for real.

"All that glitters is not gold." In online casinos, watch out for trouble, like snail-paced processing and sketchy behavior.

Feeling swamped with tough withdrawal stuff? Hang in there! Rome wasn't built in a day, right? With time and patience, you'll solve these problems

[South Park]

Most services that I've seen mostly have automated verification processes where if you meet the requirements set by default, your verification will be done pretty quickly, right after the application is processed, but if there are mistakes or problems like no clear documents or mismatching information, then the case is handled manually which takes more time.

When a case is handled manually, it depends on how many existing requests a platform has and your case will be handled according to that, most of the time it's on a first come first served basis so you will have to wait until the previous applications are cleared.

This is my experience as well, as long as you submit your documents and the scans have a good quality you can get your verification done very quickly, but if you made a mistake or the documents are not as clear they should be or something like that then the manual verification will take place instead and this could take way more time, because as we know the customer support of most casinos is overwhelmed with all kind of requests, and depending on the standing of your account you may not be prioritized at all.

[danadc]

That sounds like a frustrating situation. It's understandable to feel concerned if a casino asks for Know Your Customer (KYC) verification after winning an amount above the usual threshold.

It's not far from the truth that such things happen. So, before you enter a casino, check to see whether there are any negative reviews about that site. If you've ever made an account, make sure that if you withdraw, there's nothing wrong with your account so that the transaction goes smoothly. Aside from that, there are people who are just suspecting you, that's why you have to supply the documents for them to validate, just provide what they ask and don't protest if you see them trying to swindle you so that your situation will be resolved as soon as possible.

It because we don't conduct a thorough research before joining a casino makes it some how difficult for us to find a means to trust them when we pass through little challenges with them and most of which are kyc related issues, this could have been well dealt with if we had done the appropriate thing from the beginning, then should in case you're such in this category then make sure that you supply them with every demanding kyc verification requirements as needed.

we tend to immediately trust casinos that are already popular, especially if there are lots of positive reviews from several players, that gives better confidence.
suspicion of our casino account, it is actually based on our account activity as well. if the compliance party from the casino sees something suspicious from our account, they have the right to ask for KYC or other conditions to make it easier for us to access withdrawals in the future. we all know that there are pros with this method and there are also cons with all of this. but whatever policy is made, as players we must obey it.

I am a casino player but it is not with that much money, and what I do the most is that I can play in a reliable casino, I have no problem with giving my kyc, because what interests me is that I can play calmly and that I can do a withdrawal without problems, for example in duelbits things are quite relaxed, many complain about giving the kyc but in this type of casino I don't mind giving it, because it has enough security, they take out many bonuses, promotions all the time and give many options so they can win, the contests are very good, the only problem they sometimes say is that the kyc takes time to pass, but that's why they study each player well.

[serjent05]

Maybe that will be considered a scam casino as we are all known that we can say that thing or site is a scam once we are providing a legit documents and still can not able to  pass the KYC verification and their customer service wont message us so without a doubt we think that casino is a scam. And also there's a thing if we deposit then there'd no problem but in the end of the day and we are trying to withdraw our earnings then they will not want a message but lock our accounts.

I disagree, as long as the KYC procedure is written on their terms, asking a player to undergo KYC after winning a huge amount cannot be considered as scamming.  There might be an ulterior motive but technically it is not wrong to ask for KYC.  Ignorance is not exempted in applying law, even people who have no idea that they are already doing a crime is still penalized and imprisoned.

Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?

This might be an act of fraud.

[borovichok]

Hi friends, I have some questions for you guys about online casinos

What will you do if you don't know that a online casino will ask you for KYC after winning over 8,000$ on the platform? And you now manage to process with the verification and they failed to pass you? Can you consider such a casino a scam?

Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?

I am trying to solve such an issue for someone very close to me and that the complaint he gave, I have no answer than maybe the bonus was canceled already before he made the deposit or there was a minimum deposit requirement.

Any other reasons?

Casinos seeking KYC for withdrawal are completely out of line; if they do not request KYC when funding, how can they want KYC after winning such large sums?  The whole operation appears shady, and I would advise you to pull out of whatever business you have with them. True, no matter how hard you try, there will be more victims of fraudulent scams in this space. Casino playing is necessary for top casino fans. They are prepared to face the game with full concentration, reluctant to give up and hoping to earn significantly from their enormous forecast.

[Fatunad]

That sounds like a frustrating situation. It's understandable to feel concerned if a casino asks for Know Your Customer (KYC) verification after winning an amount above the usual threshold.

It's not far from the truth that such things happen. So, before you enter a casino, check to see whether there are any negative reviews about that site. If you've ever made an account, make sure that if you withdraw, there's nothing wrong with your account so that the transaction goes smoothly. Aside from that, there are people who are just suspecting you, that's why you have to supply the documents for them to validate, just provide what they ask and don't protest if you see them trying to swindle you so that your situation will be resolved as soon as possible.

It because we don't conduct a thorough research before joining a casino makes it some how difficult for us to find a means to trust them when we pass through little challenges with them and most of which are kyc related issues, this could have been well dealt with if we had done the appropriate thing from the beginning, then should in case you're such in this category then make sure that you supply them with every demanding kyc verification requirements as needed.

we tend to immediately trust casinos that are already popular, especially if there are lots of positive reviews from several players, that gives better confidence.
suspicion of our casino account, it is actually based on our account activity as well. if the compliance party from the casino sees something suspicious from our account, they have the right to ask for KYC or other conditions to make it easier for us to access withdrawals in the future. we all know that there are pros with this method and there are also cons with all of this. but whatever policy is made, as players we must obey it.

I am a casino player but it is not with that much money, and what I do the most is that I can play in a reliable casino, I have no problem with giving my kyc, because what interests me is that I can play calmly and that I can do a withdrawal without problems, for example in duelbits things are quite relaxed, many complain about giving the kyc but in this type of casino I don't mind giving it, because it has enough security, they take out many bonuses, promotions all the time and give many options so they can win, the contests are very good, the only problem they sometimes say is that the kyc takes time to pass, but that's why they study each player well.

When it comes to preference then its none others business on what would be your choices or selection when it comes to things since we do have our own criteria whether we would be strictly be sticking into those reputable or known platforms or simply that old enough and been trusted or would really be tending up to test up those new platforms that just had recently launched in the market? Actually there
are people who are really like this on which they are really that a fan on testing out some new casinos specially if they do see something that it is really that interested. They would really be
that testing it out whether it would really be that able to hit up their expectations or not.

Somewhat when you do have the experience then it would really that impossible that you cant really be able to see some odd actions or features or behavior on the time you would really be testing out.
Using up your own common sense then it would really be that impossible if you cant spot it out.  There are lots of things which indicates that you've
been dealing with shady stuff.

[pawel7777]

Casinos seeking KYC for withdrawal are completely out of line; if they do not request KYC when funding, how can they want KYC after winning such large sums?

That's a good point but different jurisdictions can have different requirements or thresholds for when the KYC is required. On top of that, there might be different levels of verification. So it's possible that for smallish deposits only basic verification was required, but after winning big, the player might have fallen into a different threshold and was asked to complete a full verification.
But even if that was the case, every player should've been properly informed of the procedures when signing up.

[Desmong]

Seeing the expression and the way op had written his own part from the current gambling platform that he is using and they refused or they have to confirm his KYC document that he submitted, I will like for him to be patient enough since we don't know how he went about the own process whether he even submitted the right documents that is required of him.

[Slow death]

Casinos seeking KYC for withdrawal are completely out of line; if they do not request KYC when funding, how can they want KYC after winning such large sums?

That's a good point but different jurisdictions can have different requirements or thresholds for when the KYC is required. On top of that, there might be different levels of verification. So it's possible that for smallish deposits only basic verification was required, but after winning big, the player might have fallen into a different threshold and was asked to complete a full verification.
But even if that was the case, every player should've been properly informed of the procedures when signing up.

I agree, but one of the big problems I've seen is that in many casinos they let customers make large deposits, and they don't ask for KYC when the customer makes a large deposit, they wait for the customer to play in the casino, when the customer loses all the money in the casino so the casino just lets it, it's ok to make a big deposit at the casino and lose everything at the casino, but when a customer makes a big deposit and wins a lot of money and decides to withdraw everything he won then the casino asks for KYC, and to make matters worse every situation, the casino when asking for KYC requires the customer to show proof of funds, see how far certain casinos go

Why was the customer not asked for proof of funds when he made a deposit or as soon as he created an account at the casino? does it really make sense to ask for proof of funds after the person plays a lot at the casino and wins a lot at the casino? another situation arises when a customer makes a deposit of little money, plays and wins a lot of money, at that time the guy just picked a fight with the casino, the casino starts going around to pay, first they ask for KYC, then they start accusing the customer of what he did cheating, then they accuse the customer of having too many accounts and then close the customer's account. there are many casinos that have this behavior, this is a scam, they use the TOS to steal money from customers

unfortunately new casinos lately have resorted a lot to this scheme of using TOS as a weapon to steal the customer's money, and to get many customers they put high bonuses, but with impossible requirements to be met and even when the person complies they don't pay and close your account, accuse you of bonus abuse which is something against their TOS

[Mr. Magkaisa]

Maybe that will be considered a scam casino as we are all known that we can say that thing or site is a scam once we are providing a legit documents and still can not able to  pass the KYC verification and their customer service wont message us so without a doubt we think that casino is a scam. And also there's a thing if we deposit then there'd no problem but in the end of the day and we are trying to withdraw our earnings then they will not want a message but lock our accounts.

Cases like this almost happen a lot because usually when we make a deposit it ends up being too much drama just to process complex withdrawals and suddenly the account is frozen including the winnings, usually this happens because there are two things happening because we are cheating or the casino is trying do not want us to withdraw a lot of money from their site . but most of what happens is cases of casino fraud which makes it difficult when we provide documents and KYC.

Obviously if a casino takes more than a week to process and troubleshoot your issue then they are a fraudulent casino, so it's best to create a thread on the scam boards on this forum to flag the casino and be sure to provide screenshots to substantiate your allegation.

      -  I agree with what you said mate, there are only two either the gambler is the cheater or the casino itself? So if for example there are people who complain, there is actually an investigation first.

There are times that after the investigation, the person who is at fault is the person making the complaint and sometimes, as you said, it takes more than a week or month until the person making the complaint is told that the support of the casino platform still has no answer.

[wiss19]

Casinos seeking KYC for withdrawal are completely out of line; if they do not request KYC when funding, how can they want KYC after winning such large sums?

That's a good point but different jurisdictions can have different requirements or thresholds for when the KYC is required. On top of that, there might be different levels of verification. So it's possible that for smallish deposits only basic verification was required, but after winning big, the player might have fallen into a different threshold and was asked to complete a full verification.
But even if that was the case, every player should've been properly informed of the procedures when signing up.

No casino or gambling platform would ask you for KYC verification at the time of deposit or registration since they don't want to stop you from gambling on their platform, it's a basic tactic not to let a gambler go away from the platform. They will also never let you know themselves that this is a requirement at the time of signing up.

But, they usually have this mentioned in the Terms and Conditions and that is what they say later when asked if why they didn't ask for KYC at the beginning or mentioned it. That is how it works in casinos these days.

[Betwrong]

Hi friends, I have some questions for you guys about online casinos

What will you do if you don't know that a online casino will ask you for KYC after winning over 8,000$ on the platform? And you now manage to process with the verification and they failed to pass you? Can you consider such a casino a scam?

Normally, the KYC process is done by third parties, so, don't think they intentionally make you fail.

Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?

I would consider such casino a scam without a doubt. This kind of behaviour is unacceptable in the world of gambling. I think the money deposited on such site can be considered lost. I would withdraw my money right away from there, but the thing is that it's not allowed even on many honest sites, so, I wouldn't expect it would be allowed on such a site like this one. My suggesting is, wager the required amount and immediately withdraw after that.

[JooBra]

Casinos seeking KYC for withdrawal are completely out of line; if they do not request KYC when funding, how can they want KYC after winning such large sums?

That's a good point but different jurisdictions can have different requirements or thresholds for when the KYC is required. On top of that, there might be different levels of verification. So it's possible that for smallish deposits only basic verification was required, but after winning big, the player might have fallen into a different threshold and was asked to complete a full verification.
But even if that was the case, every player should've been properly informed of the procedures when signing up.

I think the rules should be da same for deposit and withdraw. Now when someone puts 20$ and wins jackpot then he is withdrawing bigger amount then the deposit so I think is right to ask for KYC is KYC is also asked for same number if deposited.

[CryptoHeadlineNews]

What will you do if you don't know that a online casino will ask you for KYC after winning over 8,000$ on the platform? And you now manage to process with the verification and they failed to pass you? Can you consider such a casino a scam?

Yes, I will definitely consider such casino as scam because that's exactly what scammers does by refusing to pay a gambler their proposed winning, which is why it's always advisable for gamblers to make research before using any new or old casino, so as to prevent ever having your funds confiscated by any scam casino.

Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?

Yes, definitely that's an act of scam, but if you did followed the rules laid down for activating such bonuses and yet never got a single bonus, as such could be disappointing, and if I'm the one, I will never use such casino anymore.

[pawel7777]

and to make matters worse every situation, the casino when asking for KYC requires the customer to show proof of funds,

What you're describing here is a pure scam. There's no way any laws would require casinos to play the role of financial investigators and to decide whether players' funds have been earned in a legit way or not. They might be required to report any suspicious activity to relevant authorities, or ask you for the source of income when registering, but asking for proof of funds is way above their competence.

unfortunately new casinos lately have resorted a lot to this scheme of using TOS as a weapon to steal the customer's money, and to get many customers they put high bonuses, but with impossible requirements to be met and even when the person complies they don't pay and close your account, accuse you of bonus abuse which is something against their TOS

Remember all: ToS do not supersede the law. Any entity can put whatever they want into their ToS, but that does not mean they can do whatever they want with your funds. Usually the worst that can happen for violating ToS is to get banned from using the site.

[Hamphser]

What will you do if you don't know that a online casino will ask you for KYC after winning over 8,000$ on the platform? And you now manage to process with the verification and they failed to pass you? Can you consider such a casino a scam?

Yes, I will definitely consider such casino as scam because that's exactly what scammers does by refusing to pay a gambler their proposed winning, which is why it's always advisable for gamblers to make research before using any new or old casino, so as to prevent ever having your funds confiscated by any scam casino.

Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?

Yes, definitely that's an act of scam, but if you did followed the rules laid down for activating such bonuses and yet never got a single bonus, as such could be disappointing, and if I'm the one, I will never use such casino anymore.

Scam nowadays are really that really good on hiding up themselves specially when they do really have plans on scamming out huge into those people who are really that tending to make it look realistic or something
but eventually we could really be having to use that our own common sense on which we could really be able to spot out which is really that shady or having those red flags then you would really be
able to notice it out but if you are really that someone who doesnt really care at all and just proceed without any caution then you are really that susceptible when it comes to risk because
we know that casinos could neither be that legit or not. You wouldnt really be that dumb enough on not to notice things out. You should really be wary on whats happening around.
If you do want to save up yourself on the hassle on making some research then you should just simply stick into those traditional ones.

[danadc]

Casinos seeking KYC for withdrawal are completely out of line; if they do not request KYC when funding, how can they want KYC after winning such large sums?

That's a good point but different jurisdictions can have different requirements or thresholds for when the KYC is required. On top of that, there might be different levels of verification. So it's possible that for smallish deposits only basic verification was required, but after winning big, the player might have fallen into a different threshold and was asked to complete a full verification.
But even if that was the case, every player should've been properly informed of the procedures when signing up.

I think the rules should be da same for deposit and withdraw. Now when someone puts 20$ and wins jackpot then he is withdrawing bigger amount then the deposit so I think is right to ask for KYC is KYC is also asked for same number if deposited.

Does that mean that if I deposit 20 and win 1000 dollars then I can't withdraw but less than 20usd? I didn't know that logic, and I don't see any sense in it either, if I deposited 20 dollars and won, it's my luck, why can't I withdraw? If it is with less than 20 dollars or to withdraw more than 20 dollars, kyc must be met for both amounts, there does not have to be a rule like this, I do not see any sense in it.

The kyc process is something that has to be complied with almost by obligation, everywhere in the casinos they always look for the kuyc, only a few do not require it, but due to the amount of deposit it should not be.