Hi, I have just been limited by Duelbits for playing competitions in minor leagues.
I do not have a big bankroll, so my stakes were max 50 €, as you can see here:
https://i.imgur.com/ojVjbbR.jpgYou can see that on April 8th I had to bet only 19 € because that was the maximum accepted (Laktasi vs. Novi Grad, minor bosnian league).
After that one I could bet only 4-5 €, even 2 sometimes, so I just withdrew (and they required the KYC and this was the
FIRST time, but they paid).
Moreover, in total I was not a big winner. My real revenue was < 150 € (see here:
https://i.imgur.com/rpNmYpp.png), so they just did not like what I played (odds that dropped afterwards, basically).
This is the chat I had with the support:
10:01 PM | xxx: Hello, today I tried to put stakes on some bets but I get it reduced to 4-5$. Have I been limited?
10:03 PM | David from Duelbits: Hello there! Thank you for contacting us!
Please give me a moment to look into it for you.
10:04 PM | xxx: Thank you!
10:05 PM | David from Duelbits: Our trading team has applied appropriate limits for the time being and will not be reviewing these currently, as they seem adequate. Thanks for understanding.
10:05 PM | xxx: Thanks
10:07 PM | David from Duelbits: While we're still here, will you please take a moment to leave us a review once the chat closes?
It's a quick and straightforward approach for you to influence how our company provides services so we can improve our approach toward you.
Thank you in advance, and have a great rest of your day!