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Author Topic: Duelbits limiting winners on minor leagues  (Read 203 times)
NessunoQualcuno (OP)
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April 10, 2023, 06:54:30 PM
 #1

Hi, I have just been limited by Duelbits for playing competitions in minor leagues.
I do not have a big bankroll, so my stakes were max 50 €, as you can see here: https://i.imgur.com/ojVjbbR.jpg
You can see that on April 8th I had to bet only 19 € because that was the maximum accepted (Laktasi vs. Novi Grad, minor bosnian league).
After that one I could bet only 4-5 €, even 2 sometimes, so I just withdrew (and they required the KYC and this was the FIRST time, but they paid).

Moreover, in total I was not a big winner. My real revenue was < 150 € (see here: https://i.imgur.com/rpNmYpp.png), so they just did not like what I played (odds that dropped afterwards, basically).







This is the chat I had with the support:


10:01 PM | xxx: Hello, today I tried to put stakes on some bets but I get it reduced to 4-5$. Have I been limited?

10:03 PM | David from Duelbits: Hello there! Thank you for contacting us!
 
 Please give me a moment to look into it for you.

10:04 PM | xxx: Thank you!

10:05 PM | David from Duelbits: Our trading team has applied appropriate limits for the time being and will not be reviewing these currently, as they seem adequate. Thanks for understanding.

10:05 PM | xxx: Thanks

10:07 PM | David from Duelbits: While we're still here, will you please take a moment to leave us a review once the chat closes?
 
 It's a quick and straightforward approach for you to influence how our company provides services so we can improve our approach toward you.
 
 Thank you in advance, and have a great rest of your day!
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April 10, 2023, 07:06:22 PM
 #2

Unfortunately, casinos limiting users who they think are winning too much is very common, and from what I know, one does not have to win big amount of money or wager a large sum before they get limited, limitation happens when the casino notices that the user is just betting on one particular game series, and is consistently winning.

To better avoid being limited, users have to not focus on betting on just one particular kind of sports where the user is consistently wining without losing any bet, try to spread your bets to other types of sports, even if it's little amount the user wager on this other types of sports, let there be winnings, as some loses too.

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RapTarX
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April 10, 2023, 07:15:49 PM
 #3

I haven't checked which minor league you are talking about but they are very subjective to get manipulated. Maybe they have found your activities a bit of suspicious which is why they limited you. That's common as said above. You would rather move on. It won't help you increasing your limit. Try another bookie instead.

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April 11, 2023, 12:21:22 AM
 #4

It is good that you got paid but too bad that they already limited you even though your stakes were not so high. Happened to me also on other sites so best is to move on and test out another casino.



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April 11, 2023, 01:24:24 AM
 #5

the post seems to be asking for reason and there are not even a issue that need to be addressed so I guess only the Team of Duelbits can answer that but given all the answers above since you are being paid completely , then better to follow the advices and move on , there are many  sites that you can play and continue your betting , it is normal for the site to act if they are not trusting the players and it is their right as long as they are not holding your funds or  banning your account.
so yeah move on mate.









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April 11, 2023, 02:21:26 AM
 #6

I haven't checked which minor league you are talking about but they are very subjective to get manipulated. Maybe they have found your activities a bit of suspicious which is why they limited you. That's common as said above. You would rather move on. It won't help you increasing your limit. Try another bookie instead.
Yes, that's true, and cases like this happen a lot, not only in Duelbits, but in several other casinos.
Gamblers who win too often are considered a threat of loss for most bookmakers even if it's only in the minor leagues.
It is better to use not only one gambling platform but several so that when in one platform limited gamblers can still bet on other platforms or you can also make bets with a slightly longer delay so that when you often win the dealer does not suspect and limit gamblers.
Things like this are reasonable in my opinion because dealers also don't want to lose money too often for just one person.

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April 11, 2023, 03:47:53 AM
 #7

I haven't tried that game yet, because I often play slots games, and baccarat or blackjack, but that's a bit new to me. Now based on what you've seen most you almost always win.

      Maybe because of that, their management suspected you, why did they suddenly require you to submit a kyc, you should have just done what they said? did you submit kyc? Did they lock the account or ban it? because if not, just wait for their answer to you for now because that's all you can do right now, honestly.



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April 11, 2023, 03:59:57 AM
 #8

Bookmakers give very small limits because minor leagues are often involved in fixed matches, especially if your account is only involved in these bets and always wins bets, bookmakers will give very small limits because otherwise, the bookies will suffer losses because the players trick them. But at least Duelbits has paid you and if you are not satisfied with what Duelbits is doing you can look for other bookmakers that provide bets on the league although I'm sure you won't get it easily at many bookmakers because minor leagues don't bring many players either one where they lose money because the victory of the favorite team is almost certain.

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April 11, 2023, 05:03:29 AM
 #9

It's a normal thing for a casino to limit your account when they find out or think your account is carrying out some suspicious activity due to the fact that you're constantly winning your bets, they may think you're using some kind of manipulation. It's not as if you went paid, you received your payment so if you don't like what was done to your account and you know you didn't engage in any suspicious activity and yet they refused to set your account limit back to normal then you should consider migrating to a different casino of your choice.

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April 11, 2023, 05:24:55 AM
 #10

i have this experience years back(pandemic year I believe) that a casino(in which popular also in this forum) limit me when i only bet and win small amount and not big enough for them to be alarmed , though maybe there is misunderstanding I tried contacting the support and yes , they allow me back from my betting normal .

but in your case , I believe that the team isn't considering you of permanent limits but they are checking your account so better bear with it and come back for follow up.

I believe that if you are not acting weird or alarming , the site will bring back your normal betting not unless they find something not normal and this will be permanently , but the best thing here is you are not being denied of anything from your funds.

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April 11, 2023, 05:35:16 AM
 #11

I had always thought that it's the odds provider that limits the player, not the website. Maybe I'm wrong. Either way, I think sites would be better off removing minor leagues from available bets and save themselves from these threads.

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April 11, 2023, 05:48:48 AM
 #12

I don't know in Duelbits but where I play both in Sportsbet and Stake I have been lately on a consistent winning run and I have made from 0.10 Litecoin to over 2 Litecoin which is the same amount you have played,just a bit more and none of these casinos have limited me yet and I don't think they will do.In fact in Stake where I keep always the chat open to get new ideas about my sport betting from other people I have seen bets of over 60 Ethereum which is a huge amount in non well known events and they have been paid out.

Surely Duelbits has the right to put limits but this will inevitably get them a migration of players from their casino to other ones.

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April 11, 2023, 06:03:53 AM
 #13

Haha, you beat them at their own game it seems, unfortunately, they had to do this to you, it's good news that you can withdraw, Duelbits is a reliable online gambling space so I don't expect them to deny you of your payment, you win too much, that's the main issue here.

Can you share me your strategy  Grin at least? I will like to start winning games like you OP, you should focus on more than one game or use another reputable online casino like Coinomize or Roobet, the same game can be available too.
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April 11, 2023, 06:43:22 AM
 #14

Moreover, in total I was not a big winner. My real revenue was < 150 € (see here: https://i.imgur.com/rpNmYpp.png), so they just did not like what I played (odds that dropped afterwards, basically).
so, this thread is more of a rant than an accusation? anyway, this could happen to you again in the new sportsbook that you are going to play to. changing up your strategy a little might help and prevent you from bet amount getting limited. good luck!

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April 11, 2023, 11:31:13 AM
 #15

ANJ: Operators may not limit stakes without “legitimate reasons”

https://igamingbusiness.com/legal-compliance/legal/anj-operators-may-not-limit-stakes-without-legitimate-reasons/
By law, they do not have the right to limit and close accounts. Such are the hundreds of court decisions. It is good that some countries have started to comply with the law, and soon all others will too. Wink
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April 11, 2023, 11:40:05 AM
 #16

I haven't encounter like this before but to think that the gambling site will limit your bets or winnings in their gambling site that would be really hassle especially if you are a big bettor as you wouldn't be able to enjoy playing with your budget and also it will limit the fun. Alternatively, you can use other gambling sites to play with and that's the disadvantage of limiting players with their bets, there are some instances that they are going to change gambling sites but I think that's an advantage to the gambling site as they will remove players that is always winning.

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April 11, 2023, 12:01:37 PM
 #17

This is not permanent and only for the time being you did not ask if it's only for your account or if they are applying it to other accounts as well, like all the other recommendations I also advise you to try other casinos but once they lifted it you can come back, but first try to resolve if this covers numbers of players or specific to your account so you can take action on what to do, Duelbits is a good place to play, you can comeback if they take out the limit.

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David from Duelbits: Our trading team has applied appropriate limits for the time being and will not be reviewing these currently, as they seem adequate. Thanks for understanding.

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April 12, 2023, 06:48:03 AM
 #18

This is probably because you have been betting on minor leagues and winning consecutive bets which made them feel something suspicious is going on. We all know that minor leagues or matches are always more vulnerable to match-fixing and spot-fixing, etc. So the casinos mostly limit gamblers if they are betting only on games that they win without a single loss in that particular league.

You should use another platform from now on but just remember that you shouldn't only be placing bets on minor leagues, you may have experience and understand them pretty well but it wouldn't be good for your gambling account and activities as they can also confiscate your funds if things go out of hand.

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FatFork
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April 12, 2023, 07:37:27 AM
 #19

I know some sportsbooks or casinos limit players who are winning too much or betting on certain games or leagues, but I can see how it can be especially frustrating when it's for smaller bets, like in your case. It seems like some online casinos don't like it when you win, no matter how much or how little. Grin

It's not fair to the players, but it's unfortunately a common practice. What you could probably try to do is find other online casinos that offer similar games and leagues that you enjoy playing, but without the limitations. Another thing you could consider is reaching out to Duelbits' customer support and asking why you were limited. They may be able to provide some insight or offer a solution. It's possible that there was some misunderstanding or mistake, and it never hurts to ask.

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btc78
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April 12, 2023, 07:52:32 AM
 #20

Looking at your post and action ? I think you only created this thread for enlightenment and of course to give idea in other players though most of us already knew that as gambling sites tend to act depending on how they see your gambling strategy and movement.
the more you threaten them from your good winning counts, then the site will act and give you this limit in which their rights and we have nothing to do against this.

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