Do You Think Casinos Should Do Survey From Time To Time To Assess You.

[wxa7115]

First, casino operation aims to make profits from their business and anything outside that is a total turn-off for the casinos and, chasing a player who is under addictions is not one of the casino call principles or services, no doubt in some cases, casinos will mention that their monitor the activities of the players and if he pauses a high risk of over-involvement in gambling the casino can either choose to limit his access to the site or better still lock him out of some games.

But ultimately,  casino responsibility doesn't include looking out for players who wager a lot, in principle, that is where casinos revenues come from.

Exactly, people who gamble a lot will need to take care of their urges themselves so that they don't get addicted to gambling and start excessive betting, the casino where someone plays is basically not responsible for a person not being a responsible gambler, all they can and should do is to warn them initially that gambling has its risks and one should gamble only with what they can afford to lose.

Once that is done, the casino has completed its responsibility and should not be blamed if someone places a lot of bets or loses everything they had because they have already warned them and if they didn't listen or act upon that, it's not their problem.

I agree, one thing I do not like is that many people are always trying to shift their responsibilities away and blame others for their problems, and while many people buy their excuses I refuse to do so, because at the end each one of us is responsible for our actions and no one else.

Casinos should not be held responsible for the behaviors and the mistakes of their clients, especially since they warn them beforehand about the consequences of not gambling only for entertainment purposes.

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[slapper]

I've seen a casino which contacted a gambler who was facing huge losses in a short time period, but can't remember exactly, because it has been a while since I saw these news here on forum. But you are right, most of them won't do this, because they don't feel it's their obligation, besides the fact huge losses for a gambler means huge profit for the casino...

On the other hand, I think a smart casino would adopt this kind of friendly measure to raise their popularity among responsively gambling enthusiasts, besides showing care and affection for their customers who will be more prone to continue loyal to their platform on long term. A mechanism like this would be really more efficient than any empty random surveys that take us nowhere...

Maybe in the future, casinos will give notice to gamblers who have used up a lot of money, especially those who have experienced consecutive losses, so they can control themselves and not continue gambling. And because the government also oversees the casinos, it makes the casinos have to be even more responsive. The government may ask for a report from the casino to find out who has experienced a loss and what actions the casino has taken for gamblers who have lost a lot of money.

Maybe surveys can also successfully provide input to casinos so they can be even better than before. Criticism from members is very useful for the casino in terms of service to its members so this survey is still needed. And from the survey, the casino can also know the level of satisfaction of its members with the service and performance so that the casino can improve it to be even better.

Alright, let's put on our "crazy hats" for a moment. Imagine a casino implementing a "red light, green light" system, akin to traffic signals. A green light means you're within your limit, yellow indicates caution, and red means you should stop. Is that too intrusive? Perhaps, but it's a concept worth exploring, no?

About surveys, I think we're missing a trick here. Surveys aren't just popularity contests; they can be gold mines of information. Why not make them more interactive? Gamify them? Offer rewards for honest feedback? Then maybe, just maybe, we'll see a shift in their perceived usefulness.

As for government involvement, is that a slippery slope? Where do we draw the line between protection and infringement? And what about personal responsibility? These are tough questions, but necessary ones.

[madnessteat]

What I can recommend is assessing the players on their level of satisfaction on the quality of service provided in terms of game variations, transaction fees and transaction time, and other things related to the overall experience of the players in gambling site.

well, I agree with you that the casino doesn't need to bother asking something that the development team or research team can do and what to ask about customer satisfaction using the casino platform. so that the survey seems to carry more weight than doing a survey that does not need to be asked.
if the casino gives surveys to the customers about satisfaction it will definitely give good progress for the casino.

In my opinion, the results of such surveys will indicate that most users will not be completely satisfied with the quality of services provided. After all, people are always missing something. The only advantage that I see in conducting such surveys is to increase customer loyalty by taking care of them. And it will work on a psychological level and it does not matter whether there will actually be some work in this direction.

[FanEagle]

So let's give more information about us to a casino so that they would be able to sell it? No thanks, I am not going to give any information to anyone, I feel like this is good enough that they already have so many information of me and they should be glad that I am not doing anything more than that. I get that some people are fine sharing their info, but I am not, I even do KYC only at places that I trust completely and would rather not to do that if given the option not to do it as well.

So, when it's that important to keep my own information, I rather not share them with more information. Not because I do not want them to know, if I knew it would only stay with them then I would, but either they will sell it or get "hacked" and then we are going to get screwed.

[tusandii]

Maybe surveys can also successfully provide input to casinos so they can be even better than before. Criticism from members is very useful for the casino in terms of service to its members so this survey is still needed. And from the survey, the casino can also know the level of satisfaction of its members with the service and performance so that the casino can improve it to be even better.

Actually the survey that the OP meant was a survey of customers who made mistakes and also used VPN because some casinos prohibit VPN use but gamblers still use VPN when accessing the site so this will be a problem for casinos because VPN use is influenced by prohibited jurisdictions.
If only to see the level of satisfaction of casino customers, there is no need to carry out surveys one by one because those who are registered on the forum have an ANN thread so that everything that is felt can be seen from the feedback contained in the casino's ANN thread.

[ethereumhunter]

Alright, let's put on our "crazy hats" for a moment. Imagine a casino implementing a "red light, green light" system, akin to traffic signals. A green light means you're within your limit, yellow indicates caution, and red means you should stop. Is that too intrusive? Perhaps, but it's a concept worth exploring, no?

About surveys, I think we're missing a trick here. Surveys aren't just popularity contests; they can be gold mines of information. Why not make them more interactive? Gamify them? Offer rewards for honest feedback? Then maybe, just maybe, we'll see a shift in their perceived usefulness.

As for government involvement, is that a slippery slope? Where do we draw the line between protection and infringement? And what about personal responsibility? These are tough questions, but necessary ones.

Hey, I agree with the idea. Maybe it is an innovation if the casino gives prizes to people willing to fill out surveys to find out the level of user satisfaction and to receive criticism and suggestions from them. However, not everyone who does the survey will get a prize but it is still drawn again so that they can get the winner from the survey.

If it draws a link between protection and offense that you mean, I think casinos can give gamblers a warning that they are not doing well and should reduce their gambling habit. Otherwise, the casino could report them to the government because they are close to the limit that has been set. Surely it will help gamblers not to break it. And infringement? That might get a penalty from the casino not being allowed to play for a while. And as for personal responsibility, it seems that this is where it is necessary to have or be a responsible gambler in playing gambling so that we are not exposed to problems arising from ourselves.

Actually the survey that the OP meant was a survey of customers who made mistakes and also used VPN because some casinos prohibit VPN use but gamblers still use VPN when accessing the site so this will be a problem for casinos because VPN use is influenced by prohibited jurisdictions.
If only to see the level of satisfaction of casino customers, there is no need to carry out surveys one by one because those who are registered on the forum have an ANN thread so that everything that is felt can be seen from the feedback contained in the casino's ANN thread.

The survey could be expanded into something the casinos want to know, not just about VPN usage, regulations that need to be changed, services, withdrawals, deposits, or even something else. It has become commonplace for companies to conduct surveys of their users to find out how good the company's service is for their users.

Indeed, it can be seen from the thread made by the casino representative, but I think it only represents people who are in this forum, and the casino doesn't know how people from outside the forum will respond. But the casino itself will determine it and we may only be able to give advice.

[dezoel]

So let's give more information about us to a casino so that they would be able to sell it? No thanks, I am not going to give any information to anyone, I feel like this is good enough that they already have so many information of me and they should be glad that I am not doing anything more than that. I get that some people are fine sharing their info, but I am not, I even do KYC only at places that I trust completely and would rather not to do that if given the option not to do it as well.

So, when it's that important to keep my own information, I rather not share them with more information. Not because I do not want them to know, if I knew it would only stay with them then I would, but either they will sell it or get "hacked" and then we are going to get screwed.

I don't think that a casino or any platform would ask for any personal information for taking any surveys apart from the basic questions that they probably already know about you but they still ask them during a survey, and other questions would probably include asking how often you gamble, how much money you use, what's your basic bet size on an average, etc.

Answering these questions shouldn't really be an issue for a gambler considering they have already completed their KYC with the casino and they have more information than what they are asking for within the survey.

[stomachgrowls]

Maybe surveys can also successfully provide input to casinos so they can be even better than before. Criticism from members is very useful for the casino in terms of service to its members so this survey is still needed. And from the survey, the casino can also know the level of satisfaction of its members with the service and performance so that the casino can improve it to be even better.

Actually the survey that the OP meant was a survey of customers who made mistakes and also used VPN because some casinos prohibit VPN use but gamblers still use VPN when accessing the site so this will be a problem for casinos because VPN use is influenced by prohibited jurisdictions.
If only to see the level of satisfaction of casino customers, there is no need to carry out surveys one by one because those who are registered on the forum have an ANN thread so that everything that is felt can be seen from the feedback contained in the casino's ANN thread.

Basing on the situation or condition mentioned on OP that VPN was allowed and suddenly the house pertaining about such violation on having using that VPN? It is totally contradictory or something not really that fair

at all on the situation that they are really into. There are indeed platforms who would really be willing to break out those terms and conditions and would really be sticking on what are their plans and rejecting and ignoring with their players funds to be paid out or simply with their winnings. As for surveys then do we really think that they would really be that too mindful when it comes into their players situation or condition?
I dont think so because as long you would be having the funds then they wouldnt really be completely be stopping you midway since we know that this is a business on which it would
really be that just normal that they wouldnt really care at all.

Assessment or showing up some concern is something really just that letting or making themselves do look goo but actually they are really just that a cover up.

[wxa7115]

So let's give more information about us to a casino so that they would be able to sell it? No thanks, I am not going to give any information to anyone, I feel like this is good enough that they already have so many information of me and they should be glad that I am not doing anything more than that. I get that some people are fine sharing their info, but I am not, I even do KYC only at places that I trust completely and would rather not to do that if given the option not to do it as well.

So, when it's that important to keep my own information, I rather not share them with more information. Not because I do not want them to know, if I knew it would only stay with them then I would, but either they will sell it or get "hacked" and then we are going to get screwed.

Often those which care about their privacy are labeled as being too paranoid for their own good, but you are right, if private companies could guarantee beyond any doubt that whatever information that was shared with them will stay with them then a great deal of those people could share their information knowing that is safe.

However the reality is different, as even some of the services with the most information about their clients, like Facebook, have been hacked several times, and if they cannot secure the data of their customers then who can?

[slapper]

Maybe surveys can also successfully provide input to casinos so they can be even better than before. Criticism from members is very useful for the casino in terms of service to its members so this survey is still needed. And from the survey, the casino can also know the level of satisfaction of its members with the service and performance so that the casino can improve it to be even better.

Actually the survey that the OP meant was a survey of customers who made mistakes and also used VPN because some casinos prohibit VPN use but gamblers still use VPN when accessing the site so this will be a problem for casinos because VPN use is influenced by prohibited jurisdictions.
If only to see the level of satisfaction of casino customers, there is no need to carry out surveys one by one because those who are registered on the forum have an ANN thread so that everything that is felt can be seen from the feedback contained in the casino's ANN thread.

Basing on the situation or condition mentioned on OP that VPN was allowed and suddenly the house pertaining about such violation on having using that VPN? It is totally contradictory or something not really that fair

at all on the situation that they are really into. There are indeed platforms who would really be willing to break out those terms and conditions and would really be sticking on what are their plans and rejecting and ignoring with their players funds to be paid out or simply with their winnings. As for surveys then do we really think that they would really be that too mindful when it comes into their players situation or condition?
I dont think so because as long you would be having the funds then they wouldnt really be completely be stopping you midway since we know that this is a business on which it would
really be that just normal that they wouldnt really care at all.

Assessment or showing up some concern is something really just that letting or making themselves do look goo but actually they are really just that a cover up.

True. online casinos can be a real head-scratcher filled with an alphabet soup of Ts & Cs, legalese, and teeny-weeny print. And this hot potato of VPN use is definitely a snarl in that spaghetti. Now, VPNs are sort of like your friendly neighbourhood Spider-Man, shielding our online personas from the beady eyes of cyber ne'er-do-wells. But, as with any Spidey-sense, they can be double-dealt.

Online casinos are caught in a proper pickle. They've got a gauntlet of laws to run and clientele to keep jolly. It's kinda like trying to do a handstand on a unicycle on a tightrope while juggling chainsaws. If they give VPNs a thumbs up, they're flirting with potential legal booby traps. If they pull the plug on VPNs completely, they might tick off clients who put a premium on their privacy.

As for the casino’s worries about their player’s well-being, well, that's a coin with two faces. Some might be genuinely invested, churning out polls and hosting feedback huddles. Others might just be wolfing in sheeps' clothing. In this frontier town of online gaming, it's down to the punters to keep their wits about them and play their cards right.

[Ziskinberg]

So let's give more information about us to a casino so that they would be able to sell it? No thanks, I am not going to give any information to anyone, I feel like this is good enough that they already have so many information of me and they should be glad that I am not doing anything more than that. I get that some people are fine sharing their info, but I am not, I even do KYC only at places that I trust completely and would rather not to do that if given the option not to do it as well.

So, when it's that important to keep my own information, I rather not share them with more information. Not because I do not want them to know, if I knew it would only stay with them then I would, but either they will sell it or get "hacked" and then we are going to get screwed.

I don't think that a casino or any platform would ask for any personal information for taking any surveys apart from the basic questions that they probably already know about you but they still ask them during a survey, and other questions would probably include asking how often you gamble, how much money you use, what's your basic bet size on an average, etc.

Answering these questions shouldn't really be an issue for a gambler considering they have already completed their KYC with the casino and they have more information than what they are asking for within the survey.

It's very inconvenient for us to answer multiple questions, and we prefer to gamble with privacy. One of the reasons why I'm involved in cryptocurrency is because I enjoy gambling, and the anonymity it provides is something I appreciate. Therefore, it would be a new experience for me if there were surveys or mandatory Know Your Customer (KYC) requirements that could potentially disrupt the fun in gambling.

So, I'm not in favor of surveys or anything else that could compromise the privacy and enjoyment of gambling.

[Doan9269]

Casinos should not be held responsible for the behaviors and the mistakes of their clients, especially since they warn them beforehand about the consequences of not gambling only for entertainment purposes.

You're not expected to have the casino moderate your lifestyle and the way you're been secured from any external threat against your account, no amount of verification they can do to tackle this except there never been an attempt to attack a user, going through verification process from time to time will be kind of boring thing to do, that alone will scare gamblers away since the world is advancing towards decentralized and privacy and people no longer subject themselves to KYC if they have an alternative to it.

[maydna]

It's very inconvenient for us to answer multiple questions, and we prefer to gamble with privacy. One of the reasons why I'm involved in cryptocurrency is because I enjoy gambling, and the anonymity it provides is something I appreciate. Therefore, it would be a new experience for me if there were surveys or mandatory Know Your Customer (KYC) requirements that could potentially disrupt the fun in gambling.

So, I'm not in favor of surveys or anything else that could compromise the privacy and enjoyment of gambling.

But KYC may become one of the requirements to play gambling at crypto casinos in the future because the attention from the government is so great. They put pressure on the crypto casinos that previously did not ask their users to do KYC, but now, with government interference, they can do nothing but follow suit.

The casino's surveys may be about how much satisfaction each user gets so that the casino can find out and fix if something is still not good. And perhaps, later, there will be a survey about KYC as well, so we have to be ready for that. And if we don't want to do KYC, we can look for other crypto casinos.

[jrrsparkles]

In light of two cases about casinos being charged for not stopping one player from playing past his betting threshold and from one demanding one casino to return his losses because of VPN issues.

Do you think casinos should implement a survey assessment from time to time to assess gamblers if they are comfortable spending more and if they are using VPN all the time even if they allow the use of VPN.

This is for the casinos to avoid issues in the future when players look for loopholes to regain their losses by charging them in court.

Reference :
Stake.com not paying out my money

A Gambling Operator Court Case


 

No, because I feel it's ineffective since casino can't stop someone from betting which is the responsibility of the user and casino may have self exclusion for limited time when the user opts it for. But we know there are other casinos to go with at the time of self exclusion on one casino so it's kind of ineffective as well.

So why we always have to blame the casinos for the mistakes made by the users and they want to refund the money. Usage of VPN is allowed on many sites but who uses free VPN service will be having issues over time because the same proxy may be used by someone else and that's when the multi account issue starts.

[danherbias07]

So let's give more information about us to a casino so that they would be able to sell it? No thanks, I am not going to give any information to anyone, I feel like this is good enough that they already have so many information of me and they should be glad that I am not doing anything more than that. I get that some people are fine sharing their info, but I am not, I even do KYC only at places that I trust completely and would rather not to do that if given the option not to do it as well.

So, when it's that important to keep my own information, I rather not share them with more information. Not because I do not want them to know, if I knew it would only stay with them then I would, but either they will sell it or get "hacked" and then we are going to get screwed.

True. The basic info like e-mail, age, and location should be enough, and doing more out of that may lead to different evil intentions and we don't want it to happen. I do love the idea of asking the customer if they are doing fine in gambling or if they are in trouble and near addiction, maybe this will help them build a list of users that are to be recommended by the "Gambling responsibly" program of each online gambling site.
I guess that won't hurt to let them know if we are still enjoying playing games on their platform.
But I doubt many will answer as I do know for myself I will be too lazy answering questions like that if I know to myself that I am still enjoying sports betting and some casino games. I mean, I don't think I will be the only one to take a pass on that kind of survey.

[macson]

In light of two cases about casinos being charged for not stopping one player from playing past his betting threshold and from one demanding one casino to return his losses because of VPN issues.

Do you think casinos should implement a survey assessment from time to time to assess gamblers if they are comfortable spending more and if they are using VPN all the time even if they allow the use of VPN.

This is for the casinos to avoid issues in the future when players look for loopholes to regain their losses by charging them in court.

Reference :
Stake.com not paying out my money

A Gambling Operator Court Case

as i know there are many cases that were won by gambling business owners, it's all because before they run a business, they already know what problems can interfere with their business in the future. 

not just random people who can set up a gambling business and they are not as random as they make TOS, so it's important for everyone to read carefully what can and can't do when playing on a gambling site.

[jostorres]

It's very inconvenient for us to answer multiple questions, and we prefer to gamble with privacy. One of the reasons why I'm involved in cryptocurrency is because I enjoy gambling, and the anonymity it provides is something I appreciate. Therefore, it would be a new experience for me if there were surveys or mandatory Know Your Customer (KYC) requirements that could potentially disrupt the fun in gambling.

So, I'm not in favor of surveys or anything else that could compromise the privacy and enjoyment of gambling.

Are you not using any centralized crypto exchanges for gambling? If you are, are you not asked to complete KYC verification before making a withdrawal? Maybe not for small ones, but what if you win something significantly higher than what you usually withdraw and they ask you for KYC verification? You can't deny it because your money will be stuck that way.

The point is, our privacy is disrupted at the exact moment when we sign up to use a platform with a centralized business model, and whether we like it or not, we are compelled to provide our personal details and information in order to access all the features of the platform, especially withdrawals.

[tusandii]

Actually the survey that the OP meant was a survey of customers who made mistakes and also used VPN because some casinos prohibit VPN use but gamblers still use VPN when accessing the site so this will be a problem for casinos because VPN use is influenced by prohibited jurisdictions.
If only to see the level of satisfaction of casino customers, there is no need to carry out surveys one by one because those who are registered on the forum have an ANN thread so that everything that is felt can be seen from the feedback contained in the casino's ANN thread.

The survey could be expanded into something the casinos want to know, not just about VPN usage, regulations that need to be changed, services, withdrawals, deposits, or even something else. It has become commonplace for companies to conduct surveys of their users to find out how good the company's service is for their users.

Indeed, it can be seen from the thread made by the casino representative, but I think it only represents people who are in this forum, and the casino doesn't know how people from outside the forum will respond. But the casino itself will determine it and we may only be able to give advice.

As long as the user always feels satisfied and there are no complaints about using the VPN, regulations that need to be changed, services, withdrawals, deposits then the casino does not need to carry out surveys because it is better to do the job such as providing better service and coming up with new development ideas that can provide more customer satisfaction and this will be more important than conducting a survey.

Keep in mind that all the online casinos in this forum are crypto based and I'm sure every gambler who uses crypto knows about this forum even most of them are also members of the bitcointalk forum.
So there's nothing wrong with seeing some feedback or reviews in forum.

[ethereumhunter]

Actually the survey that the OP meant was a survey of customers who made mistakes and also used VPN because some casinos prohibit VPN use but gamblers still use VPN when accessing the site so this will be a problem for casinos because VPN use is influenced by prohibited jurisdictions.
If only to see the level of satisfaction of casino customers, there is no need to carry out surveys one by one because those who are registered on the forum have an ANN thread so that everything that is felt can be seen from the feedback contained in the casino's ANN thread.

The survey could be expanded into something the casinos want to know, not just about VPN usage, regulations that need to be changed, services, withdrawals, deposits, or even something else. It has become commonplace for companies to conduct surveys of their users to find out how good the company's service is for their users.

Indeed, it can be seen from the thread made by the casino representative, but I think it only represents people who are in this forum, and the casino doesn't know how people from outside the forum will respond. But the casino itself will determine it and we may only be able to give advice.

As long as the user always feels satisfied and there are no complaints about using the VPN, regulations that need to be changed, services, withdrawals, deposits then the casino does not need to carry out surveys because it is better to do the job such as providing better service and coming up with new development ideas that can provide more customer satisfaction and this will be more important than conducting a survey.

Keep in mind that all the online casinos in this forum are crypto based and I'm sure every gambler who uses crypto knows about this forum even most of them are also members of the bitcointalk forum.
So there's nothing wrong with seeing some feedback or reviews in forum.

It's true and it's up to the casino whether to do a survey or not because it's just a suggestion so that the casino can find out how far their casino has progressed towards its customers. If the casino can get suggestions from its users to improve service and provide the best, it can get more members to gamble in its place.

We know that many gamblers are trying to get the best casino and only by knowing the response from each gambler can the casino work optimally and improve its services. It can also increase their reputation because they always care about their customers and don't want to disappoint their customers.

[Negotiation]

Casinos should not be held responsible for the behaviors and the mistakes of their clients, especially since they warn them beforehand about the consequences of not gambling only for entertainment purposes.

You're not expected to have the casino moderate your lifestyle and the way you're been secured from any external threat against your account, no amount of verification they can do to tackle this except there never been an attempt to attack a user, going through verification process from time to time will be kind of boring thing to do, that alone will scare gamblers away since the world is advancing towards decentralized and privacy and people no longer subject themselves to KYC if they have an alternative to it.

I think casinos should never be taken seriously and should be played as entertainment and even if there are alternatives to kyc beware of them. If the user is careful then the number of attacks will decrease. Most people scoff at the idea of placing a minimum bet, but you must ignore it. If you want to save money despite the high probability of winning, you need to bet regularly on small games. Your chances of winning improve as you bet more frequently.