lucky block casino locked my account for no reason demanding kyc funds lost

[Yatsan]

Check for their Tos, I guess. If it is mentioned that they can make changes with regards to house policies and rules, then they might be implying KYC procedures in a sudden, as a form of change with the usual. I also did not hear about this casino even before. But if this is a requirement from them you have a choice to comply and make use of your account or to deny and move to other platform.  House rules, as we all know. If this is a trusted and reliable platform, then I guess there's no need to worry especially if they are asking for limited informations and not things which are too personal. If you're really against the changes, then try looking for other platform which would suit your convenience more.

[Cling18]

Check for their Tos, I guess. If it is mentioned that they can make changes with regards to house policies and rules, then they might be implying KYC procedures in a sudden, as a form of change with the usual. I also did not hear about this casino even before. But if this is a requirement from them you have a choice to comply and make use of your account or to deny and move to other platform.  House rules, as we all know. If this is a trusted and reliable platform, then I guess there's no need to worry especially if they are asking for limited informations and not things which are too personal. If you're really against the changes, then try looking for other platform which would suit your convenience more.

I haven't come across a situation like this with a casino before, so far. To avoid being taken aback if new rules are adopted, it is crucial that you regularly review their TOS to check if any modifications have been made. They always have the right to change their Terms of services and that's what you should always be ready about. Most casinos nowadays actually ask for KYC but as long as you're with a trusted site, you shouldn't doubt about complying with their KYC requirement. It is actually better to follow their rules in case they would ask you to submit private details because you could play and make different transactions freely. Just always be sure that you're with a reputable casino so you won't encounter troubles like this too often.

[delfastTions]

Check for their Tos, I guess. If it is mentioned that they can make changes with regards to house policies and rules, then they might be implying KYC procedures in a sudden, as a form of change with the usual. I also did not hear about this casino even before. But if this is a requirement from them you have a choice to comply and make use of your account or to deny and move to other platform.  House rules, as we all know. If this is a trusted and reliable platform, then I guess there's no need to worry especially if they are asking for limited informations and not things which are too personal. If you're really against the changes, then try looking for other platform which would suit your convenience more.

I haven't come across a situation like this with a casino before, so far. To avoid being taken aback if new rules are adopted, it is crucial that you regularly review their TOS to check if any modifications have been made. They always have the right to change their Terms of services and that's what you should always be ready about. Most casinos nowadays actually ask for KYC but as long as you're with a trusted site, you shouldn't doubt about complying with their KYC requirement. It is actually better to follow their rules in case they would ask you to submit private details because you could play and make different transactions freely. Just always be sure that you're with a reputable casino so you won't encounter troubles like this too often.

If people who are fond of gambling and at the same time use cryptocurrency payments always and in all casinos provide their personal data through the KYC verification procedure, or in some other similar way, then one logical question arises: Isn’t it easier and easier for such players to play  using payments in dollars or any of their local fiat currencies? 
Simply imposing a mandatory KYC procedure on casinos that use cryptocurrency transactions is contrary to the basic principle for which Satoshi actually created bitcoin and anonymous payments.  Such a perversion of the essence of cryptocurrencies in the casino, of course, seems to me to be completely wrong and generally trashy.  This whole invention of cryptocurrencies is nullified precisely by payments with forced verification. 
The justification for the need for KYC / AML seems to me too far-fetched and does not help at all in the fight against crime in the financial sector, simply because these procedures are so formal and primitive that criminals and fraudsters very easily ignore them and they are not an obstacle for them.

[goldkingcoiner]

I've had my LB account for almost a year and used this casino many times without issue.

Today I deposited some funds, played a few games and began to lose so I tried to make a withdrawal.

 I guess they didn't like that for some reason and flagged the withdrawal.

 They gave me mixed reasons as to why from random checks to accessing the site from a restricted area which isn't true because if the IP is blocked the site will not even load.

Anyways, they are demanding kyc and I refuse so they will close my account

Never had this issue at any casino. Even ones I've logged onto from restricted areas, including LB.

They refuse to complete my withdrawal so all funds are lost.

I think they're just mad I tried to withdraw to another casino so quickly and have stolen my funds.

Just a heads up, lucky block is not safe.

I cannot say the reason why you account was flagged and on what grounds and with what evidence, however it does seem to me that your refusal to do KYC is the main reason why they decided to close your account. However as far as I know they do have to give you your deposited funds back, even if you refuse to do KYC. But you would have to consult somebody who understands the law in gambling in the respectable country of their regulation.

It does seem that you break the TOS of pretty much any casino site you are on, by your own admission, so that might be a problem.

[virasog]

Anyways, they are demanding kyc and I refuse so they will close my account

So if you agree for the KYC, will they enable your account and let you withdraw ?
If yes, then what is your problem for not doing the KYC ? You are not doing anything wrong and you should know that these days there is no casino who will let you withdraw without KYC.

Simply imposing a mandatory KYC procedure on casinos that use cryptocurrency transactions is contrary to the basic principle for which Satoshi actually created bitcoin and anonymous payments.  Such a perversion of the essence of cryptocurrencies in the casino, of course, seems to me to be completely wrong and generally trashy.  This whole invention of cryptocurrencies is nullified precisely by payments with forced verification.  
The justification for the need for KYC / AML seems to me too far-fetched and does not help at all in the fight against crime in the financial sector, simply because these procedures are so formal and primitive that criminals and fraudsters very easily ignore them and they are not an obstacle for them.

Well satoshi created bitcoin with the principle of anonymous payments but he did not taken into account the bad players of the market who tried to expose this anonymity to unlawful transactions and money laundering. I agree that money launderers are still able to do their bad act but we are forced into this KYC by the gambling sites to protect their part to prove that they are not involved in money laundering.

[Mahdirakib]

Anyways, they are demanding kyc and I refuse so they will close my account

There will be no solution to your issue as you have denied the KYC verification process. As a Curacao licensed casino and based on the terms, LuckyBlock has the right to ask you to complete the identity verification process. Why you have refused to send your documents to them? They haven't stolen your funds yet. Try to complete the KYC verification and see what they do with your withdrawal.

[Hamphser]

Never heard of this site, generally there are a couple of red flags here though:

1. Curacao registered site

2. Very little history/info on site

3. They appear to have a shitcoin called Lblock that has lost 99% of it's value in a year

Was suppose to say the same thing on which there's no much history of this site and i've been wondering on how these newbies do really end up on registering on these sites considering that they arent that known nor popular.

Did make some dig on some ANN thread and i dont know if they are related to this
https://bitcointalk.org/index.php?topic=5112387.0

Turning from lottery to casino. Im not so sure but high likely this is the case.
@OP, where did you get this site name and tending to make some deposit? In most cases on which people would only be whining on the time that they wont get paid.
They should have done at least some google search about some legit crypto casinos on which it would really be that better option compared in making
deposits on sites that arent even known or been heard of.

[lionheart78]

They gave me mixed reasons as to why from random checks to accessing the site from a restricted area which isn't true because if the IP is blocked the site will not even load.

Your country may be restricted by the casino but your country ISP had not restricted the casino reason why you can access the site.  This is the reason why you can access the site.  Not because your country is restricted by a casino, it will not load into your browser.  It won't load if your ISP blocked the casino.

It is the standard operating procedure for the casino to not process your withdrawal if they asked you about submitting your KYC and you did not comply.  They had flagged your account and wanted to verify if their suspicion is true by asking you to perform some validation of your identity.  And since you do not comply, don't expect that they will allow your withdrawal to be processed.

Aside from that your rejection of the KYC procedure simply strenthen their suspicion that you are breaching the TOS of their platform.

[Sims25]

Check for their Tos, I guess. If it is mentioned that they can make changes with regards to house policies and rules, then they might be implying KYC procedures in a sudden, as a form of change with the usual. I also did not hear about this casino even before. But if this is a requirement from them you have a choice to comply and make use of your account or to deny and move to other platform.  House rules, as we all know. If this is a trusted and reliable platform, then I guess there's no need to worry especially if they are asking for limited informations and not things which are too personal. If you're really against the changes, then try looking for other platform which would suit your convenience more.

Every casino has the same ToS rules as far as KYC. They either require KYC or have the right to ask for KYC. There's no need to even look for that rule.

[Outhue]

Three things are possible here...

1. You failed to read the online casino (LuckyBlock) Terms and Conditions before you start using the casino for gambling, how many times you've used the casino and able to withdrawal successfully makes no difference here.

2. If an IP if been flagged by any platform, you can still access the website, your country ISP is the only one that can restrict you from accessing any website.

3. Possible KYC verification should be available in the ToS, since you don't read this in the first day when you decided to open a gambling account on this platform how will you know? Now that they ask you to verify yourself and you said no will make them believe that their curiosity might be true, maybe you have something you hiding for real.

I also want to ask if you have ever use VPN on your phone or PC and you mistakenly use it to access the online casino?

[ethereumhunter]

Check for their Tos, I guess. If it is mentioned that they can make changes with regards to house policies and rules, then they might be implying KYC procedures in a sudden, as a form of change with the usual. I also did not hear about this casino even before. But if this is a requirement from them you have a choice to comply and make use of your account or to deny and move to other platform.  House rules, as we all know. If this is a trusted and reliable platform, then I guess there's no need to worry especially if they are asking for limited informations and not things which are too personal. If you're really against the changes, then try looking for other platform which would suit your convenience more.

Every casino has the same ToS rules as far as KYC. They either require KYC or have the right to ask for KYC. There's no need to even look for that rule.

Maybe the rules differ from casino to casino, but the ToS rules are the same. And they have to look for or read the ToS so that there are no problems when they want to withdraw their money because most gamblers will experience difficulties when withdrawing their money. So every gambler must make sure to understand the ToS of each casino so they can play gambling calmly and comfortably.

[Kakmakr]

You triggered a money laundering flag with them and that is why they are asking for KYC verification. It does not matter how long you have been gambling with them, because the moment when the potential "money laundering" flag are triggered, they will follow the KYC verification route.

A typical money launderer will make a deposit and just gamble for a small percentage of that money and then withdraw it. The casino software matrix are looking for that behavior and once it is triggered, the software flags your account. You will then be asked for KYC verification to protect the casino.  

[slapper]

That's a rough patch, no doubt. Finding yourself on the other side of your account's door with your funds held hostage? Absolute nightmare fuel. But, let's scope out the big picture.

Digital casinos, like Lucky Block, are under the control of the rules. Regulatory bigwigs are keeping them on a short leash to ensure they comply with Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF) regs. Part of these rules of the game is having KYC procedures in place to verify their customers and ensure that the dough they're playing with is legit.

Brushing off their KYC ask might've hit some kind of panic button, leading to your account getting benched. If you reckon your account was red-flagged without due cause, you might want to consider lawyering up.

Going forward, you might want to consider a deep dive into the terms and conditions before you roll the dice in any online casino. Might sound like a slog, but trust me, it's a lifesaver against any curveballs coming your way later on.

[Crypt0Gore]

They are just mad that you want to withdraw your funds? How will they know that the fund is going into another online gambling platform? Did you told them that yourself or what?

You would have a better support right now if you passed the KYC requirement and they still decide to hold your funds, but I am pretty sure that you did something wrong for them to behave this way.

When things turn out this way, you have to follow their rules to get things sorted out for you, pass the KYC, and see your problem solved, avoiding KYC will make them become more suspicious about you.

Even if you have vowed to never use your KYC online for any verification, now you don't have any choices because it seems to be the only thing standing between you and them right now, it could be the only thing stopping them from helping you out.

[Wapfika]

You triggered a money laundering flag with them and that is why they are asking for KYC verification. It does not matter how long you have been gambling with them, because the moment when the potential "money laundering" flag are triggered, they will follow the KYC verification route.

A typical money launderer will make a deposit and just gamble for a small percentage of that money and then withdraw it. The casino software matrix are looking for that behavior and once it is triggered, the software flags your account. You will then be asked for KYC verification to protect the casino.  

This also my first assumption on this issue. The user is probably lose few funds on his deposit then he decided to withdraw immediately after being scared to lose more. He is obviously don’t read the casino terms and conditions since he is not aware that casino can implement KYC anytime and probably this is also the reason why he is not aware on the wagering requirements for withdrawal.

Most of the casino with gambling has this AML policy to avoid potential launder. I wonder how this user that is totally not supports KYC is using a centralized casino with license. What he is trying to imply for not submitting KYC.

[komisariatku]

I've had my LB account for almost a year and used this casino many times without issue.

Today I deposited some funds, played a few games and began to lose so I tried to make a withdrawal.

 I guess they didn't like that for some reason and flagged the withdrawal.

They gave me mixed reasons as to why from random checks to accessing the site from a restricted area which isn't true because if the IP is blocked the site will not even load.

Anyways, they are demanding kyc and I refuse so they will close my account

Never had this issue at any casino. Even ones I've logged onto from restricted areas, including LB.

They refuse to complete my withdrawal so all funds are lost.

I think they're just mad I tried to withdraw to another casino so quickly and have stolen my funds.

Just a heads up, lucky block is not safe.

I think you should provide proof;

1# Proof of the deposit you made
2# Proof your account is banned
3# Have you contacted them via live support/email?
4# Proof of your communication with them

If the evidence is strong, we can discuss it or give a red flag

[Cantsay]

I don't know why but the name of this casino does not ring any bells for me, I guess this is the first time I'm hearing the name of maybe it slipped through my head but anyways the issue remains that you still haven't received your withdrawal.

Anyways, they are demanding kyc and I refuse so they will close my account

Most at times when a casino request you to provide your personal information during an investigation, it is to confirm if you're using multiple accounts or if you are operating from a country that their system does not support. If you know you're not going against any of these things then you can freely give them the information and wait for their feedback if they'll come up with some shitty excuses as to why they won't reopen the account.

Never had this issue at any casino. Even ones I've logged onto from restricted areas, including LB.

This text of your means that indeed you're operating the casino from an unsupported country, and if they should refuse to open your account they have something to back their action even if you take them to a third-party to judge the case.

I think they're just mad I tried to withdraw to another casino so quickly and have stolen my funds.

And how would they know that? When withdrawing you're providing your wallet address not another casino's name. So I'm curious to know how they'll be able to identify that this is a casino deposit address.

[Webetcoins]

I don't see how the casino is doing anything wrong in all this. You said it yourself that you made a deposit, played a few games and as soon as you started losing, you opt for a withdrawal which any new or old gambler would know isn't an option unless you have completed the wagering requirement which can be between 1x to 5x depending on the policies, and terms and conditions of the platform.

And, when they asked you for KYC, you refused to do that which is clearly a red flag for any platform, even if I'm dealing financially with you and you deny to prove your identity to me, I wouldn't really be willing to continue with you at all. So it isn't their fault, you can't withdraw so quickly after a deposit and you can obviously not go ahead with it without providing KYC.

[piebeyb]

I'm new to this casino even it seems that this casino doesn't promote its site in this forum, I know you share important information so that forum users don't play there, but it's good when you share your bitter experience at the casino at least include screenshots or other evidence so that we all believe that the story of your experience is true, we cannot verify the truth.

To be honest, actually your problem is not that complicated if you really want your money, just follow the rules they keep, for example asking you to complete KYC, but if you really don't want to do that because of keeping your documents anonymous, you can leave them and also stay away from that site, I'm afraid you violated the terms and conditions of the casino so you are also guilty of this, but again we can't verify the truth of the casino or you in this thread, but glad you shared your bitter experience. I hope your problem can be solved properly 

[panjul07]

Anyways, they are demanding kyc and I refuse so they will close my account

There will be no solution to your issue as you have denied the KYC verification process. As a Curacao licensed casino and based on the terms, LuckyBlock has the right to ask you to complete the identity verification process. Why you have refused to send your documents to them? They haven't stolen your funds yet. Try to complete the KYC verification and see what they do with your withdrawal.

This is now the only thing he can try to get his funds, if he do not want to do it then he should say good bye to his funds.
I'm not familiar with this casino, I'm sure it is the first time I heard luckyblock as I cant find a thread about this casino in this forum.
He said that he had no issue for almost a year, means that he should have made many deposits and withdrawals during that time frame and logically he should have known about the rules and terms of the casino well.
However, it is just a story with no real evidence, he should provide valid evidences to support his claim.