The questions and suggestions from the testers of the
first and
second Review are collected below.
Faisal2202
"Whenever I write something and want to send it I have to click on the send button, while it should also be done by clicking enter key on the keyboard, it also did not work with shift+Enter. Which means, we have to click via mouse on the send option."
✅✅✅ Added this feature.
mikeywith
Leave us a message
An error has occurred. Please refresh the page and try again.
✅✅✅ This error might occur if you try to leave a page while a form is still loading. We've added a warning to address this situation.
The (Please, download the letter of guarantee before a transfer) is hardly noticeable, it must be more visible than the deposit information.
✅✅✅ We added an icon to highlight this text
- The tumbler code is somewhere at the bottom of this page, very easy to miss if you don't scroll down and honestly I almost forgot about it since my attention was on the deposit process, the page has a ton of blank space at the top, alongside the logo and steps icons at the top, all of which are taking a lot of "wasted" space
-I think this page should be squeezed to fit a single screen without having to scroll down, where everything needed (Letter of Guarantee + Deposit status + tumbler code appears in the same height level without needing to scroll)
✅❎ We use adaptive web design to ensure pages look consistent in modern browsers our clients use. Usability tests guided information block placement. We'll keep testing new layouts, potentially modifying some blocks in the future.
No easy way of entering the order number should one close the page by mistake, if someone doesn't pay enough attention to the URL which contains the order number /order#JTPFXE5B-ABCDE then it will be hard for them to go back to the same order without contacting the support team.
✅✅✅ The full page address is repeated in the letter of guarantee. A separate page for entering the order ID seems unnecessary to us.
1. Despite receiving the transaction the timer is still running on the order page as if it's still yet to come.
2. However, the timer on the website is showing 1h.17mins (not sure why)
❎ ! Unable to reproduce this error. There may have been connection interruptions between your browser and our website.
The warning that says after the deposit is made:
If one of the outputs has a round value (like exactly 0.1 BTC) — this output can be considered as the recipient. Instead of sending 0.1 BTC, send for example 0.100124.
Is pretty useless at this point, it should show on the first page, and then again on the top of the deposit page not at the bottom, now since you can't control what the user sends, you could at least control what you send by slightly modifying your 0.0002 BTC fee to make it in a dynamic range of say 0.000015 - 0.0002
✅✅✅ We cannot and should not alter the final incoming amount.
If a user wishes to receive exactly 0.001, it is their choice. We merely provide a warning about how such a transfer will be treated.
For instance, if they need to pay for a service that requires an exact amount, altering it would cause problems.
! Additionally, the calculator is available at
every mixing stage, providing a warning about the recommended transfer amount just before the transfer.
1- You consolidated 3 smaller outputs that were not needed
✅✅✅ I don't find anything suspicious. In fact:
1. I can't identify the recipient here (similar to Blockchair).
2. This isn't the usual mixer behavior; typically, it follows a 1-2 pattern.
Excellent work!
✅✅✅ You know that
you used a mixer, so it's likely to assume that the
addresses from which the funds were received also belong to the mixer and could have been used for payouts before,
possibly including you.
Still, it's very suspicious, possibly a negative experience. Noted.
I don't like the security level options, it's complicated for the average user, and there should be only one type of mixing, a mixing that works, and the fees to be different only in regards to the outgoing transaction network fee, not that actually privacy result.
✅✅✅ We believe it's a great feature. More details are available in the FAQ section.
The website should be translated into more languages, personally, I'd like to see it support Arabic.
⌛⌛⌛ Added to the task list.