- UGA - a Gamblers Union

[Wexnident]

I feel like Casinos are forgetting to treat players with respect in some points, a lot of people might just talk to Live support or send a mail in to comprehend their feelings of loss at a live casino but sometimes people just want to be treated fairly, players have certain interests wich are not always unjustified. But Casinos tend to ignore these kind of problems and just give you Copy & Paste answers.

I think it's just work culture in general, especially in customer support type of things. That kind of work always have some sort of manual to depend on which can make their answers robotic. One of my friends told me that it's usually like that because most people like to get their answers straight to the point. Appealing to their emotions all the time isn't exactly a good thing, especially for support cases where the people just want their answer immediately. If you also consider how old people are, well, old and how young people have shorter attention spans, a matter you could've probably told in a single sentence but instead elongated to 3,4 sentences could be a matter that could cause them dissatisfaction. Casinos answering questions incorrectly or taking a long ass time is a whole nother matter though.

I am planning to make a Website, Socials and a lot more, people who arent getting heard will get heard, the different stories will get heard and hopefully a lot of cases will be solved by presenting this to the brighter audience.

Props to you then. Sadly I don't think this is going to tackle the main problem of casinos being slow in terms of answering customer queries or stuff like that. It's just going to reveal that some casinos have issues but to be fair, all casinos have small issues, especially with regard to cs. You never see them tackling it though, even with review sites indicating it as such.

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[serjent05]

Correct me if I am wrong, but aren't unions supposed to be about people who work in a determined industry or company, so they can defend their rights and improve their own working conditions?

Well, gamblers are people who happen to belong to one industry.  Having union does not necessary means that they should belong to only one plarform.  Union if taken into definition has something to do with joining hands with a common goal.

What you are trying to achieve sounds like something different from the classic definition of an union, if we talk about the treat from companies and service providers, then (as far as I know) there are already institutions whose work is actually to protect customers from suffering abuse. We could argue whether those institutions do their job or not, that is another debate; though I would expect some of them, based in developed countries, to do their work.

The problem is that these institutions that should be protecting the interest of a customer are not working deligently and often times ignore the cases elevated to them making the process excruciating and very slow.  In some cases, they even take years to get noticed or processed.

[goinmerry]

I understand what OP tried to achieved but there's no need for a Gamblers union here especially in crypto-gambling.

Here in this forum, the sections of Reputation and Scam Accusation is already a good place to voiced out everything about concerns to gambling platforms. A union in general is centralized and there should be a solid support from known and big institution. What we can only achieved here is just a simple group.

If there's a complaint, show everything as a proof and post it on the right section of the forum.

[Porfirii]

Are you creating the "Alliance of Bitcointalk Gamblers"? (AoBG)

As others said, if your intentions are good and you don't escalate this idea and end up asking for money to those interested on it, then I hope you good luck. As some important member in this forum told me one day: I respect those who want to create something out of nothing.

As a little piece of advice, maybe you could write in bold the most important sentence(s) in your OP, so those members in a hurry can get the main idea before skipping to the next thread. Because it is quite large and without format (a brick).

[davis196]

What exactly do you suggest?
Creating a website, where the gamblers could gather around and complain about casinos? We already have bitcointalk.org. You can complain about crypto casinos here. You can post a scam accusation in the "Scam accusations" forum. What else do we need?
Do you suggest the gamblers to create some sort of union, with which they could put some pressure over the crypto casinos?
Good luck with this. I don't think that it will happen. The gamblers cannot be united under an idea like this. Most of them will refuse to boycott the scam casinos and will keep gambling on them.

[bettercrypto]

I don't see anything wrong with what you are planning, and I just hope that it will be really good for the gambling community here in the crypto space. Then it should be free, and you won't ask anyone for any money here. You know the people here in the forum; when you do that, you will immediately think bad things for sure.

But my only question is, why do you want to do that? What do you think it will bring that is good here in the crypto gambling community with your plans here in the business world like this?

[tread93]

I'm sorry to hear of your difficulties here. The saying "the house always wins" would apply here I would think. At the end of the day they gotta make money.

[Jating]

I'm sorry to hear of your difficulties here. The saying "the house always wins" would apply here I would think. At the end of the day they gotta make money.

That's always been the case in any casinos, that's why they have what we call the house edge. And even if you have all the money in the world, for sure you are going to lose it all in the end because of the math.

I'm not sure what the OP though wanted to accomplished here, it's a given fact that at least one casino here has been accused of being dishonest or rigging the results to favor them. However, I can't phantom like a website wherein all gamblers, specially those who lost big money will gather around and talk about it and then nothing can be done. Of course, it's good that you can vent all your frustrations and anything, but still at the end of the day, nothing can be change. And you should really stop if you think you are mentally affected by our big losses.

[Russlenat]

Am I understanding this right? When a gambler is losing, you want someone to be on the line, like the customer service representatives, and be there to "comfort" you during the time of loss. Is that right?

It's not necessary anymore; the fact that we gamble means we understand that we might lose. Engaging in that kind of behavior is akin to admitting defeat and behaving like a sore loser. Responsible gamblers understand how to manage their emotions. Instead of feeling sad, they view losses as opportunities to learn from their mistakes and continually improve themselves.

So, it's not something for me or for those matured gamblers out there, as we handle our losses without complaint.

[aioc]

I really believe that Gamblers wich come together and justify on certain aspects have more weight and get heard to a larger audience to make these issues known and visible, without visibility there is no way of change. a Gamblers Union who represents the rights of Gamblers in general would really change a lot of things wich are wrong these days.

Expect sore losers to use your platform in their agenda and those who can't accept that they've lost a lot of money, your first problem is how to check legit issues and what makes you so sure that the casinos will give in to what you're fighting for, the casinos' terms are always final and executory, we already have platforms to file complaints there is no need to set up a union for gamblers if there is a union it should be a union on how gamblers should discipline themselves and them to accept their loss if you insist on doing this what would you get you to spend money to launch a site a percentage of the gambler's recovered winnings?

[iv4n]

I'm sorry to hear of your difficulties here. The saying "the house always wins" would apply here I would think. At the end of the day they gotta make money.

Well, at the end of the day we gamble, and when we gamble we face some level of risk, depending on the game of choice and our playing style that risk can be low or very high. Of course, the house has an advantage, it's something we should know before we enter the casino and start playing. So I don't like when people start complaining and crying after they lose in the casino, it's on us to try to beat the house, but we should know that chances are pretty much against us.

[carlfebz2]

I am planning to make a Website, Socials and a lot more, people who arent getting heard will get heard, the different stories will get heard and hopefully a lot of cases will be solved by presenting this to the brighter audience.

I thank everyone who read this so far, i am really excited to see where this discussion will lead into.

best regards

Moonzulu

So what are you trying to build? A group of gamblers who do have those kind of frustration and having those kind of being mistreated by the casino just because they hadnt get the attention and response that they do seek? I would say that it is really that much having no sense on what you are trying out to fight for but somehow having that kind of treatment on which blocking/locking an account because of having those discussions about on your current condition then it would really be totally no fair.

Do you have screenshots at least that Stake did eventually did this to you on which sharing up something then you had been blocked out? It is really that somewhat cant really be able to believe
that they would really be having that kind of behavior on which blocking without having solid reason is really indeed shady or you have done something which is really that against their terms?
If so then expect on what would be the actions but if this one turns out to be a random ban or block because you are sharing up some sentiment into your condition then
its not really that a good act made by them but as said, we do need proofs at least.

[Z390]

So much things are happening offline and online, we don't know which story to believe anymore, OP you said your own side of the story but I as a person can't believe you whole heartedly, sorry for this but people lies so much this days, like lies are so normal and they can be crafted in such neat way that makes it look excellently true.

I wish we can hear from the casino too, because there might be more to the story you shared, this is one thing I've learned from elderly people while growing up, that no matter how truth a story seems, always make sure you hear from the other part, even if they are your parents or siblings.

People also like going after casinos and trash talking about them only when they start losing money, when they win randomly no one hear that side of the story, they slowly withdraw the fund and enjoy it while it last, but once they start losing the whole world will hear from them.

OP you want to create a website solely for people to get heard?  I don't think it makes sense because even if people are heard, no one will fight for them without hearing from the casinos team themselves, and to call them to honor your invite won't always work, that's why using this forum to tackle such issues are the best, because they have their ANN account on the forum.

[Slow death]

What exactly do you suggest?
Creating a website, where the gamblers could gather around and complain about casinos? We already have bitcointalk.org. You can complain about crypto casinos here. You can post a scam accusation in the "Scam accusations" forum. What else do we need?
Do you suggest the gamblers to create some sort of union, with which they could put some pressure over the crypto casinos?
Good luck with this. I don't think that it will happen. The gamblers cannot be united under an idea like this. Most of them will refuse to boycott the scam casinos and will keep gambling on them.

From what I see his intention is not to boycott casinos, it is not to sabotage casinos and another thing here on the forum people post scam accusations when they have problems and they don't keep talking about the many casinos in the scam accusations section, also the members They don't create threads to talk about all the casinos, what has happened is that when people want to talk about a casino they do it in the casino thread, this is very different from having a website where people can talk about all the casinos in the same place, it would be something similar to the chat that is in casinos

Of course, I don't know if this is what the op intends to create, but from my understanding it would be something similar to casino chats, but people could talk about how they are being treated in casinos, if they had problems with games, payments, kyc, problems with the support. Ultimately, it would be a place for people to vent their problems and maybe even people could talk about other topics. but if the opposition wants to create some organization to complain about casinos, then that won't work, it will be useless because this is a market in which governments have little interest in meddling and regulating and being rigorous, which is why it would be a waste of time to create a group to complain about casinos

[bangjoe]

I understand what OP tried to achieved but there's no need for a Gamblers union here especially in crypto-gambling.

Here in this forum, the sections of Reputation and Scam Accusation is already a good place to voiced out everything about concerns to gambling platforms. A union in general is centralized and there should be a solid support from known and big institution. What we can only achieved here is just a simple group.

If there's a complaint, show everything as a proof and post it on the right section of the forum.

He has a good intention to deal with problems like this, from his case not about fraud but may be more about justice for customers. But indeed if this gambler union occurs, I am not sure how to manage it with the data when there is a story in the coral intentionally to conquer the casino without going through verification that we do not know its standard.

In this forum can still make a methode with a gambling platform to discuss the problems that occur in the account, the existence of tolerance or whatever is obeyed by the accounts that are banned may be used if only the problem as the natural op.

[so98nn]

I would say most of the casinos are coming out with full package of user experience these days. They have to because users has got more options than google search can show for the list of Gambling Website. I think if someone is going to make a gambling website then they have to study the other websites first. Check how the best list is doing out there with the features, UI, number of slots, live game plays, and much more. After this every site needs to consider their support system. It has to be very strong since they gonna get thousands of tickets to process every day. I am pretty sure you would do the same if you have plans like these. By the way welcome to the forum and hope you bring out some good user experience soon.

[Hispo]

Correct me if I am wrong, but aren't unions supposed to be about people who work in a determined industry or company, so they can defend their rights and improve their own working conditions?

Well, gamblers are people who happen to belong to one industry.  Having union does not necessary means that they should belong to only one plarform.  Union if taken into definition has something to do with joining hands with a common goal.

What you are trying to achieve sounds like something different from the classic definition of an union, if we talk about the treat from companies and service providers, then (as far as I know) there are already institutions whose work is actually to protect customers from suffering abuse. We could argue whether those institutions do their job or not, that is another debate; though I would expect some of them, based in developed countries, to do their work.

The problem is that these institutions that should be protecting the interest of a customer are not working deligently and often times ignore the cases elevated to them making the process excruciating and very slow.  In some cases, they even take years to get noticed or processed.

I can agree that institutions which are supposed to protect consumers may be underfunded (even in developed countries), though that is rather a political discussion which does not have much to do with the topic of this thread.

I just wanted to highlight that the terms which are being used by OP are incorrect (if the precedent of what an Union is considered).
Because gamblers are consumers, not workers for casinos. Though, regardless of what OP is trying to say, I do hope he can be listened and whether his claims are true, then get his issue resolved.

[Haunebu]

Gamblers union for crypto gambling sites? Good luck with that op. I can see that your intentions are good, but you need to be practical here. Crypto gambling sites aren't regulated heavily like their FIAT counterparts.

For example, look at a shit site like 1xbit. They have been scamming gamblers for years and are still operational despite all the scam accusations against them which says a lot.

[Quidat]

Gamblers union for crypto gambling sites? Good luck with that op. I can see that your intentions are good, but you need to be practical here. Crypto gambling sites aren't regulated heavily like their FIAT counterparts.

For example, look at a shit site like 1xbit. They have been scamming gamblers for years and are still operational despite all the scam accusations against them which says a lot.

Trying to run some petition or groups or community on which it would really be trying out to fight for something specially on crypto space then i would say that it is really that
something pointless or something that would really just simply fail because there would be no support that you would really be able to get, if there's one then it wont really be
just that enough trying to fight against a casino. This is why this Gamblers union is really that pointless because you wont really be getting any support.

[Gozie51]

This is why this Gamblers union is really that pointless because you wont really be getting any support.

I mean how does op intend to enforce this even if he gets prove of cheating or scam against the gambler? Is he going to get the FBI to enforce it and take the casino and the owner to court and ask for compensation or damages? This is a pretty difficult assignment that he is wanting to embark on because some gamblers may also drop their accusations at the middle just as it is known with court cases that the accuse would later drop the case for one reason or the other. However, I wish him good luck for trying to raise an army to protect gamblers.