altynsang (OP)
Newbie
Offline
Activity: 9
Merit: 0
|
|
October 17, 2023, 10:51:02 AM Last edit: October 21, 2023, 03:10:28 PM by altynsang |
|
What happened:: I was not registered on Bitcoin talk, but I was looking for where to play, in the gambling tab I found the Duelbits casino, I see an old user, a lot of messages, a lot of views in the thread of this casino and I decided to play there, placed bets, but they asked me for KYC verification, after They have been ignoring me for 2 days, and then I found a topic somewhere on this forum where they had not withdrawn money to a player for more than 3 months. Apparently I'll be the same? Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=2859659Reference Link: duelbits.comAmount Scammed: 392$ usdtPayment Method: USDT-BEP20Proof of Payment: https://imgur.com/a/YO8RcN4PM/Chat Logs: https://imgur.com/a/72VJ5kDAdditional Notes: https://imgur.com/a/aBS6V2x I’m an ordinary user who found a casino, and the only thing I didn’t start looking at was that they have problems with players and withdrawals of funds, after verification, they stop saying anything and shift all responsibility onto other departments with which they do not cooperate . This is certainly strange. But still, I don’t think I’ll get my winnings. login: altynmaupd: 18.18.2023 https://imgur.com/a/4sWirNV I'm just shocked, look what they said. This is certainly crazy. Apparently they just don’t want to give away the winnings, it would be interesting to know why they did this, I didn’t violate anything, but they did it.
|
|
|
|
Cantsay
|
|
October 17, 2023, 11:40:38 AM |
|
I would also advise that you drop the link of this your thread at the Ann [1] of the casino that way it will enable them notice it and also try to send a pm to the representative account, if they’re using an active email they’ll receive a notification and that might also speed up their response. [1] https://bitcointalk.org/index.php?topic=5460293.0
|
| | | | | | | ███▄▀██▄▄ ░░▄████▄▀████ ▄▄▄ ░░████▄▄▄▄░░█▀▀ ███ ██████▄▄▀█▌ ░▄░░███▀████ ░▐█░░███░██▄▄ ░░▄▀░████▄▄▄▀█ ░█░▄███▀████ ▐█ ▀▄▄███▀▄██▄ ░░▄██▌░░██▀ ░▐█▀████ ▀██ ░░█▌██████ ▀▀██▄ ░░▀███ | | ▄▄██▀▄███ ▄▄▄████▀▄████▄░░ ▀▀█░░▄▄▄▄████░░ ▐█▀▄▄█████████ ████▀███░░▄░ ▄▄██░███░░█▌░ █▀▄▄▄████░▀▄░░ █▌████▀███▄░█░ ▄██▄▀███▄▄▀ ▀██░░▐██▄░░ ██▀████▀█▌░ ▄██▀▀██████▐█░░ ███▀░░ | | | | |
|
|
|
Mahdirakib
Legendary
Offline
Activity: 1974
Merit: 1028
In Search of Incredible
|
|
October 17, 2023, 11:50:21 AM |
|
But still, I don’t think I’ll get my winnings.
Why aren't you confident about receiving your withdrawal? Duelbits hasn't scammed you yet, and your issue doesn't look like a scam now. Still you have addressed Duelbits as a scam in this thread. The live support agent has told you to wait until they verify your submitted documents. I'm wondering why you are in a hurry here by giving the reference of other user withdrawal delay issue. Duelbits has processed 5 withdrawals of yours before this pending one. Just wait until they verify your documents.
|
|
|
|
R |
▀▀▀▀▀▀▀██████▄▄ ████████████████ ▀▀▀▀█████▀▀▀█████ ████████▌███▐████ ▄▄▄▄█████▄▄▄█████ ████████████████ ▄▄▄▄▄▄▄██████▀▀ | LLBIT | | | 4,000+ GAMES███████████████████ ██████████▀▄▀▀▀████ ████████▀▄▀██░░░███ ██████▀▄███▄▀█▄▄▄██ ███▀▀▀▀▀▀█▀▀▀▀▀▀███ ██░░░░░░░░█░░░░░░██ ██▄░░░░░░░█░░░░░▄██ ███▄░░░░▄█▄▄▄▄▄████ ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ | █████████ ▀████████ ░░▀██████ ░░░░▀████ ░░░░░░███ ▄░░░░░███ ▀█▄▄▄████ ░░▀▀█████ ▀▀▀▀▀▀▀▀▀ | █████████ ░░░▀▀████ ██▄▄▀░███ █░░█▄░░██ ░████▀▀██ █░░█▀░░██ ██▀▀▄░███ ░░░▄▄████ ▀▀▀▀▀▀▀▀▀ |
| | | ██░░░░░░░░░░░░░░░░░░░░░░██ ▀█▄░▄▄░░░░░░░░░░░░▄▄░▄█▀ ▄▄███░░░░░░░░░░░░░░███▄▄ ▀░▀▄▀▄░░░░░▄▄░░░░░▄▀▄▀░▀ ▄▄▄▄▄▀▀▄▄▀▀▄▄▄▄▄ █░▄▄▄██████▄▄▄░█ █░▀▀████████▀▀░█ █░█▀▄▄▄▄▄▄▄▄██░█ █░█▀████████░█ █░█░██████░█ ▀▄▀▄███▀▄▀ ▄▀▄▀▄▄▄▄▀▄▀▄ ██▀░░░░░░░░▀██ | | | | | | | . ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄ ░▀▄░▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄░▄▀ ███▀▄▀█████████████████▀▄▀ █████▀▄░▄▄▄▄▄███░▄▄▄▄▄▄▀ ███████▀▄▀██████░█▄▄▄▄▄▄▄▄ █████████▀▄▄░███▄▄▄▄▄▄░▄▀ ████████████░███████▀▄▀ ████████████░██▀▄▄▄▄▀ ████████████░▀▄▀ ████████████▄▀ ███████████▀ | ▄▄███████▄▄ ▄████▀▀▀▀▀▀▀████▄ ▄███▀▄▄███████▄▄▀███▄ ▄██▀▄█▀▀▀█████▀▀▀█▄▀██▄ ▄██▀▄██████▀████░███▄▀██▄ ███░█████████▀██░████░███ ███░████░█▄████▀░████░███ ███░████░███▄████████░███ ▀██▄▀███░█████▄█████▀▄██▀ ▀██▄▀█▄▄▄██████▄██▀▄██▀ ▀███▄▀▀███████▀▀▄███▀ ▀████▄▄▄▄▄▄▄████▀ ▀▀███████▀▀ | | OFFICIAL PARTNERSHIP FAZE CLAN SSC NAPOLI | | |
|
|
|
examplens
Legendary
Offline
Activity: 3332
Merit: 3288
Crypto Swap Exchange
|
|
October 17, 2023, 12:32:04 PM |
|
Quoting for reference. Imgur images do not display well on the Bitcointalk forum, that's why we use the talkimg.com service As far as I can see, you have already had several successful withdrawals. The fact that the casino asked you for KYC after 5 withdrawals shows that they suspected the way you use their platform. Somehow it seems to me that you haven't told us all the details about your gambling here, I also doubt that you are just an ordinary user who's found this casino.
|
|
|
|
Aanuoluwatofunmi
|
|
October 17, 2023, 01:51:51 PM |
|
Duelbit is not a strange gambling platform to this forum, it has been existing for a while and many know it to be a reputable platform, the best way for you to lodge the complaints is on their ANN thread discussion, communicate it with them and also provide every necessary proofs needed to trace your complain, but you also made mention from your post above that they require from you KYC but you didn't continue in sharing more lights on that if you actually provided them or not.
|
|
|
|
altynsang (OP)
Newbie
Offline
Activity: 9
Merit: 0
|
|
October 17, 2023, 01:52:10 PM |
|
But still, I don’t think I’ll get my winnings.
Why aren't you confident about receiving your withdrawal? Duelbits hasn't scammed you yet, and your issue doesn't look like a scam now. Still you have addressed Duelbits as a scam in this thread. The live support agent has told you to wait until they verify your submitted documents. I'm wondering why you are in a hurry here by giving the reference of other user withdrawal delay issue. Duelbits has processed 5 withdrawals of yours before this pending one. Just wait until they verify your documents. They are delaying my withdrawal after the kyc request I went through. And judging by other topics on their forum, this is usually the case for them
|
|
|
|
holydarkness
Legendary
Offline
Activity: 2576
Merit: 1438
Yes, I'm an asshole
|
|
October 17, 2023, 03:16:44 PM Last edit: October 17, 2023, 03:30:30 PM by holydarkness |
|
[...] but you also made mention from your post above that they require from you KYC but you didn't continue in sharing more lights on that if you actually provided them or not.
They are delaying my withdrawal after the kyc request I went through. And judging by other topics on their forum, this is usually the case for them
I understand that your KYC request is still under review and not marked as passed yet? On that case, they're not delaying your withdrawal, I am somewhat sure that if you did nothing wrong and your KYC passed their verification, you'll get your withdrawal processed. In the mean time, please have a little bit more patience.
Edit: re-uploading OP's image through talkimg.
|
|
|
|
Wapfika
|
|
October 17, 2023, 03:25:39 PM |
|
after They have been ignoring me for 2 days, and then I found a topic somewhere on this forum where they had not withdrawn money to a player for more than 3 months. Apparently I'll be the same?
It’s case to case basis and KYC usually took more than a week to be approved. The duration of approval will rely on what’s they are currently looking to your account. You can expect less time of approval if your account doesn’t have any violation in the ToS but expect worst if you share IP with other user that playing on same casino because your funds will surely freeze. If you are confident that you don’t violate their terms then just give them a couple of days and weeks to verify your KYC. Asking the live support for update won’t speed up the process since there’s a different department handling verification. This issue still doesn’t categorized scam accusation since casino terms stated that ToS is required in the future so this is standard procedure which you agree upon registration unless it’s more than a week without any replies.
|
|
|
|
rohang
|
|
October 17, 2023, 04:14:56 PM Last edit: October 17, 2023, 08:05:25 PM by rohang |
|
@OP
This happened to me too last year, i won 4-5 bets on NBA, total around 250-300$ maybe
They asked me for kyc, and i completed it.
They paid me and reduced my limits, took like 2 days maybe
So rest assured ,ushould be paid,as long as u pass kyc and dont break other TnC
|
|
|
|
acroman08
Legendary
Offline
Activity: 2380
Merit: 1093
|
|
October 17, 2023, 04:54:41 PM |
|
-snip
I've seen gamblers post similar cases against duelbits before, a lot of them got asked for KYC and a lot of them waited days or weeks, sometimes months for their issue to get resolved. anyway, as far as I know, a lot of the issues being posted against them are being resolved(at least the ones where the gambler has not broken the gambling site's ToS), so perhaps be more patient, I know waiting can be frustrating but give them time.
|
|
|
|
altynsang (OP)
Newbie
Offline
Activity: 9
Merit: 0
|
|
October 18, 2023, 10:12:52 AM |
|
https://imgur.com/a/4sWirNV I'm just shocked, look what they said. This is certainly crazy. Apparently they just don’t want to give away the winnings, it would be interesting to know why they did this, I didn’t violate anything, but they did it.
|
|
|
|
examplens
Legendary
Offline
Activity: 3332
Merit: 3288
Crypto Swap Exchange
|
|
October 18, 2023, 10:34:52 AM |
|
https://imgur.com/a/4sWirNV I'm just shocked, look what they said. This is certainly crazy. Apparently they just don’t want to give away the winnings, it would be interesting to know why they did this, I didn’t violate anything, but they did it. They did not state the exact reason why you violated their terms which led to your suspension from them. At the same time, you didn't tell us all the details, what exactly you did when gambling with them. So it is very difficult to come to a final conclusion about what happened here, and therefore any help. As I said earlier, you do not seem like an ordinary user as you present yourself, because you withdrew several times, shortly after you just registered.
|
|
|
|
altynsang (OP)
Newbie
Offline
Activity: 9
Merit: 0
|
|
October 18, 2023, 10:41:43 AM |
|
https://imgur.com/a/4sWirNV I'm just shocked, look what they said. This is certainly crazy. Apparently they just don’t want to give away the winnings, it would be interesting to know why they did this, I didn’t violate anything, but they did it. They did not state the exact reason why you violated their terms which led to your suspension from them. At the same time, you didn't tell us all the details, what exactly you did when gambling with them. So it is very difficult to come to a final conclusion about what happened here, and therefore any help. As I said earlier, you do not seem like an ordinary user as you present yourself, because you withdrew several times, shortly after you just registered. What are you talking about? What was I giving up? Where am I hiding some facts? What should I tell you? I registered and placed bets, I provided all the evidence of the game, I did not dare to violate anything. I wouldn’t write here if I did, but I played honestly.
|
|
|
|
holydarkness
Legendary
Offline
Activity: 2576
Merit: 1438
Yes, I'm an asshole
|
|
October 18, 2023, 10:50:37 AM |
|
https://imgur.com/a/4sWirNV I'm just shocked, look what they said. This is certainly crazy. Apparently they just don’t want to give away the winnings, it would be interesting to know why they did this, I didn’t violate anything, but they did it. Quoting for image visibility. OP, for the next time, can you upload your image through talkimg? It's a platform made by an established user of the forum to cater forum's image hosting needs, it'll be very much more convenient for others to help quoting your image for visibility.
Jumping in to above conversation, OP, this is your first and only account on DuelBits? You don't have any account on it before, and you're accessing from allowed countries?
|
|
|
|
altynsang (OP)
Newbie
Offline
Activity: 9
Merit: 0
|
|
October 18, 2023, 11:04:02 AM |
|
Quoting for image visibility. OP, for the next time, can you upload your image through talkimg? It's a platform made by an established user of the forum to cater forum's image hosting needs, it'll be very much more convenient for others to help quoting your image for visibility.
Jumping in to above conversation, OP, this is your first and only account on DuelBits? You don't have any account on it before, and you're accessing from allowed countries? Yes, this was my first time playing duelbits and I was playing in a legal country.
|
|
|
|
examplens
Legendary
Offline
Activity: 3332
Merit: 3288
Crypto Swap Exchange
|
|
October 18, 2023, 11:23:10 AM |
|
I registered and placed bets, I provided all the evidence of the game,
What you have presented here is only your communication with them and the deposit/withdrawal page. Can you point out where you posted the bets you placed, if possible screenshots would be best. Otherwise, everything is guesswork. I did not dare to violate anything. We heard this many times here, but later it turned out that it was different. It's a little unbelievable to me that a casino like Duelbits spends a lot of money on promotions and excludes fair players because of $392.
|
|
|
|
holydarkness
Legendary
Offline
Activity: 2576
Merit: 1438
Yes, I'm an asshole
|
|
October 18, 2023, 11:34:54 AM |
|
I registered and placed bets, I provided all the evidence of the game,
What you have presented here is only your communication with them and the deposit/withdrawal page. Can you point out where you posted the bets you placed, if possible screenshots would be best. Otherwise, everything is guesswork. [...] I think his entire bets are the ones on these screenshots. It didn't have another page, and the date of bets matched his deposit and withdrawal history; made after 1 October, 22:10, and before 15 October, 23:44.
|
|
|
|
altynsang (OP)
Newbie
Offline
Activity: 9
Merit: 0
|
|
October 18, 2023, 11:46:22 AM |
|
I registered and placed bets, I provided all the evidence of the game,
What you have presented here is only your communication with them and the deposit/withdrawal page. Can you point out where you posted the bets you placed, if possible screenshots would be best. Otherwise, everything is guesswork. [...] I think his entire bets are the ones on these screenshots. It didn't have another page, and the date of bets matched his deposit and withdrawal history; made after 1 October, 22:10, and before 15 October, 23:44. https://talkimg.com/images/2023/10/17/R4OUv.png https://talkimg.com/images/2023/10/17/R4p5b.png https://talkimg.com/images/2023/10/18/RBHLv.png https://talkimg.com/images/2023/10/18/RBnGg.png These screenshots show all the bets that I made.
|
|
|
|
altynsang (OP)
Newbie
Offline
Activity: 9
Merit: 0
|
|
October 20, 2023, 04:58:21 PM |
|
guys tell me what should I do? they just blocked my account, are their representatives even sitting here?
|
|
|
|
rohang
|
|
October 20, 2023, 09:19:10 PM |
|
what do you mean blocked? are u unable to login now?
Were u able to pass the kyc verification or is it still pending?
If kyc is still pending you can only wait as sometimes they may take upto a week, hopefully you receive an answer asap
|
|
|
|
|