I cannot speak for other members that are reading your post but I welcome any input from Seabet because they have stayed silent for far too long. Having said that, the post did not address why there was silence on the allegations until now. This sort of conduct does not look good for any company that proclaims to be a serious business.
What was the reason you deliberately avoided addressing the allegations/concerns before? What has changed that has now driven you to make the post seeking resolutions?
Thank you for your understanding and cooperation as we work towards resolving this issue and upholding the trust and satisfaction of our valued players.