STAKE IS SCAM ($12,000)

[robelneo]

uploaded new credit card statement… awaiting verification again

What a coincidence it's exactly the third month since you opened the thread based on my time stamp, based on the screenshot you provided and the ongoing discussion, it's not a case of scam it's the verification process that the delay was caused by verification on the part of OP I hope OP with this you can finally verify your account, this is also going to everyone who will deposit a big amount to always ready your document and make sure it is complete to what a casino will be asked to avoid this kind of scenario.
I hope it goes well this time and turned out that your account is clean.
At one glance it's not good to see a title with the name of the casino that has massive advertising implying it's a scam, although there is no connection, and you have to read the whole content to understand the situation, but it still looks ugly.

[holydarkness]

uploaded new credit card statement… awaiting verification again

What a coincidence it's exactly the third month since you opened the thread based on my time stamp, based on the screenshot you provided and the ongoing discussion, it's not a case of scam it's the verification process that the delay was caused by verification on the part of OP I hope OP with this you can finally verify your account, this is also going to everyone who will deposit a big amount to always ready your document and make sure it is complete to what a casino will be asked to avoid this kind of scenario.
I hope it goes well this time and turned out that your account is clean.
At one glance it's not good to see a title with the name of the casino that has massive advertising implying it's a scam, although there is no connection, and you have to read the whole content to understand the situation, but it still looks ugly.

Not quite right. The situation is: OP tried to submit several times, each through long processing time, their verification team keep rejecting his documents for reason that goes in round. The root of the problem itself, according to OP, if we may summarize it, is that they made it near impossible for him to verify himself

[KosherMania]

uploaded new credit card statement… awaiting verification again

What a coincidence it's exactly the third month since you opened the thread based on my time stamp, based on the screenshot you provided and the ongoing discussion, it's not a case of scam it's the verification process that the delay was caused by verification on the part of OP I hope OP with this you can finally verify your account, this is also going to everyone who will deposit a big amount to always ready your document and make sure it is complete to what a casino will be asked to avoid this kind of scenario.
I hope it goes well this time and turned out that your account is clean.
At one glance it's not good to see a title with the name of the casino that has massive advertising implying it's a scam, although there is no connection, and you have to read the whole content to understand the situation, but it still looks ugly.

Not quite right. The situation is: OP tried to submit several times, each through long processing time, their verification team keep rejecting his documents for reason that goes in round. The root of the problem itself, according to OP, if we may summarize it, is that they made it near impossible for him to verify himself

correct, thank you. my english is not best so sometimes i use translation. so sorry if situation was made complicated.

[KosherMania]

another credit card statement denied for no reason. it is more than apparent that stake casino is a complete scam. i am losing hope. there seems to be NOTHING i can do.

[holydarkness]

another credit card statement denied for no reason. it is more than apparent that stake casino is a complete scam. i am losing hope. there seems to be NOTHING i can do.

I can see that there are three posts pending for approval on CG and are currently set as private, were you inquiring the reason of rejection in one of those posts? If you did, let's wait for Stake's explanation on CG. If you didn't demand an explanation for the rejection in any of those posts... well, make one.

[KosherMania]

another credit card statement denied for no reason. it is more than apparent that stake casino is a complete scam. i am losing hope. there seems to be NOTHING i can do.

I can see that there are three posts pending for approval on CG and are currently set as private, were you inquiring the reason of rejection in one of those posts? If you did, let's wait for Stake's explanation on CG. If you didn't demand an explanation for the rejection in any of those posts... well, make one.

i did. i guess i will wait for another response. i have no idea what to say anymore. it just seems like they will reject any and every document even though i have done exactly as their list mentions.

[KosherMania]

this is horrible. they claim my latest credit card statement was low quality however every single detail on it was visible. every single word. i have no idea what to do anymore. i sent the statement to casino guru so hopefully they stick up for me here? their response is nothing but twisting of the truth as usual.

[Martingaleboy]

all this posts about Stake not paying or frozen accounts with big amounts  is really alerting and discouraging
i dont feel like keeping big amounts in stake and also i feel discouraged

what i find it weirder is stake staff always starts by accusing someone for multi accounts  then after they are proven wrong they start accsuing for another things

[holydarkness]

this is horrible. they claim my latest credit card statement was low quality however every single detail on it was visible. every single word. i have no idea what to do anymore. i sent the statement to casino guru so hopefully they stick up for me here? their response is nothing but twisting of the truth as usual.

Usually I will try to reach casino's representative myself, but given stake's representative is... well, that, I can't reach them to get this matter handled. So, even though I am not sure if will help, but let me try to bring this matter to BTCGOSU's attention and hope he can help.


efialtis, do you mind to look into this matter and perhaps you have someone from Stake's higher-ups on your contact? In brief, OP's KYC files are kept being rejected for unclear reason. If you don't mind, perhaps you can try to reach Stake's representative and have them jump into the case, hopefully they'll see to it that the KYC is cleared or at least being treated fairly?

[KosherMania]

this is horrible. they claim my latest credit card statement was low quality however every single detail on it was visible. every single word. i have no idea what to do anymore. i sent the statement to casino guru so hopefully they stick up for me here? their response is nothing but twisting of the truth as usual.

Usually I will try to reach casino's representative myself, but given stake's representative is... well, that, I can't reach them to get this matter handled. So, even though I am not sure if will help, but let me try to bring this matter to BTCGOSU's attention and hope he can help.


efialtis, do you mind to look into this matter and perhaps you have someone from Stake's higher-ups on your contact? In brief, OP's KYC files are kept being rejected for unclear reason. If you don't mind, perhaps you can try to reach Stake's representative and have them jump into the case, hopefully they'll see to it that the KYC is cleared or at least being treated fairly?

thanks for the help man. the situation is dire. no matter what i send to stake they deny it and provide no reasoning as to why. i am seriously at a loss for words. i wish you could see my documents and you would understand something is very fishy here.

all this posts about Stake not paying or frozen accounts with big amounts  is really alerting and discouraging
i dont feel like keeping big amounts in stake and also i feel discouraged

what i find it weirder is stake staff always starts by accusing someone for multi accounts  then after they are proven wrong they start accsuing for another things

yes, the rumors and warnings are undoubtedly true. definitely do not keep large amounts of money on stake. i have already warned plenty of people and will continue doing so. i am now convinced this is nothing short of an attempt to steal my funds. i’m having a hard time even justifying sending stake any more documents at this point.seems my efforts should now go into altering people about this blatant scam. it’s amazing celebrities endorse this scam.

[holydarkness]

I just read the latest open-for-public posts on CG. I understand correctly that the purpose you tried to achieve by sending them an unopened envelope from your bank is to prove that the bank issues a letter to your name? Do you provide another image with the content of the letter being on display?

Also, I have to admit that this case is a tangled mess where it's hard to keep track what document has been submitted and rejected... over and over. Have you tried to provide a bank reference letter? Or is it the document being previously discussed that you can provide because Chilean bank can't issue a stamped letter without the presence of a notary?

I gave a look and they did not mention any stamp or signature requirement

[KosherMania]

I just read the latest open-for-public posts on CG. I understand correctly that the purpose you tried to achieve by sending them an unopened envelope from your bank is to prove that the bank issues a letter to your name? Do you provide another image with the content of the letter being on display?

Also, I have to admit that this case is a tangled mess where it's hard to keep track what document has been submitted and rejected... over and over. Have you tried to provide a bank reference letter? Or is it the document being previously discussed that you can provide because Chilean bank can't issue a stamped letter without the presence of a notary?

I gave a look and they did not mention any stamp or signature requirement

yes i provided another image with the content on the letter of the other side of it. i have sent an overwhelming amount of documents that have all been denied and they don’t address anything.

their response was twisted in order to make it seem like i am an idiot who is just sending bad documents when i have sent tons of legit documents.

yes here in chile a bank reference letter like that is not possible.

[holydarkness]

I just read the latest open-for-public posts on CG. I understand correctly that the purpose you tried to achieve by sending them an unopened envelope from your bank is to prove that the bank issues a letter to your name? Do you provide another image with the content of the letter being on display?

Also, I have to admit that this case is a tangled mess where it's hard to keep track what document has been submitted and rejected... over and over. Have you tried to provide a bank reference letter? Or is it the document being previously discussed that you can provide because Chilean bank can't issue a stamped letter without the presence of a notary?

I gave a look and they did not mention any stamp or signature requirement

[Image snip]

yes i provided another image with the content on the letter of the other side of it. i have sent an overwhelming amount of documents that have all been denied and they don’t address anything.

their response was twisted in order to make it seem like i am an idiot who is just sending bad documents when i have sent tons of legit documents.

yes here in chile a bank reference letter like that is not possible.

To confirm and be clear, you're sending them the front side of the envelope, the back side of the envelope, and the content of the envelope, every single page of it? And nothing is covered or obscured by anything like what their representative claimed on CG?

Additionally, they sent us an unopened envelope, potentially from their bank, and some Visa statements.


Unfortunately, significant details on that document were covered, rendering us unable to verify the information. Following that, they submitted a low-quality card statement, once again hindering our ability to thoroughly check the provided information.

Regarding the Chilean bank, can you get a simple statement from your bank containing your full name and addres, the date of your account registration and the account type, and the date of when that statement is made, printed in a paper with the bank's letterhead. No need for a stamp or signature.

[KosherMania]

correct, i have sent around 7 or 8 documents total. ONE of the visa statements simply had my balance covered up but everything else was visible. the rest of the documents were shown in their entirety. the utility bill was not in my name but the support told me that was fine and to send it in. now they use it against me publicly.

that makes me weary about exhausting the bank letter avenue. they clearly say the bank letter must be signed and stamped, when i send documents i send them and follow all of their rules to avoid any problems.i don’t want to knowingly send documents that are not following their rules because as you can see they use that against me and distort the situation to make me look irresponsible.


 they never addressed why around 5 other documents were denied. they only addressed the ones with clear errors and blew the errors out of proportion.if i send a document with clear error (not signed and stamped) they will begin to focus on that for the next month.

i want focus on my most recent documents that match all of their criteria.

[KosherMania]

so ridiculous. casinguru says they can read the document but stake cannot. stake is also taking days to deny all of my documents dragging this process along even more.

i was hopeful about this process at first. now it just seems like there’s nothing i can do

https://casino.guru/stake-casino-player-s-withdrawal-delayed-due-to-kyc



DENIED AGAIN


Can anyone tell me what is going on? can stake really just deny all of my documents for no reason? does no one hold them accountable?

i have now opened cases with ask gamblers and the pogg. anyone have any other places i can go to file a complaint against stake?

[holydarkness]

i have now opened cases with ask gamblers and the pogg. anyone have any other places i can go to file a complaint against stake?

I can't see how opening a case on AG and Pogg will help if the one on CG doesn't help. They'll most likely give same response as the one they give on the current arbitrator. At this point, it probably will be better if you raise a complaint to their master license holder. They're with antillephone, so the complaint should be sent to complaints@antillephone.us. If you needed it, you can read more about filing a complaint on this useful guide. Mind that, if I am not mistaken, their response time is three months.

Alternatively, you can raise a flag against them to warn other user if you want to, but if I have to be honest, I can't find that flag type-2 and 3 cover a correct basis for your situation, so I don't think DT will support it [you'll need three DTs supports for those flags in order for it to be activated].

[KosherMania]

i have now opened cases with ask gamblers and the pogg. anyone have any other places i can go to file a complaint against stake?

I can't see how opening a case on AG and Pogg will help if the one on CG doesn't help. They'll most likely give same response as the one they give on the current arbitrator. At this point, it probably will be better if you raise a complaint to their master license holder. They're with antillephone, so the complaint should be sent to complaints@antillephone.us. If you needed it, you can read more about filing a complaint on this useful guide. Mind that, if I am not mistaken, their response time is three months.

Alternatively, you can raise a flag against them to warn other user if you want to, but if I have to be honest, I can't find that flag type-2 and 3 cover a correct basis for your situation, so I don't think DT will support it [you'll need three DTs supports for those flags in order for it to be activated].

please check recent posts in casino guru thread. they have stated that i need a utility bill in order to get my funds back now. i do not have a utility bill under my name. they are asking for impossible documents.

[KosherMania]

i cannot post image for the life of me, can anyone help?

[Learn Bitcoin]

so ridiculous. casinguru says they can read the document but stake cannot. stake is also taking days to deny all of my documents dragging this process along even more.

If mediators are positive with your documents and still fail to accept them, you should start to believe that this is just a scam attempt from them. If a person is asleep, you will be able to wake him up. But, if he pretends to be asleep, you won't be able to wake him up with whatever attempt you make. The stake representative is not active in this forum. Only their campaign manager, Carolzinha, is active, but she is unlikely to respond to these scam accusations topics.

Scam accusations against Stake are normalized here because, most of the time, we find out that the user was violating the rules. So, other forum members do not pay attention to these scam accusations. There are a lot of people who have worked with Stake before, and they probably still have contact with them. You can request them to check this thread and ask the stake team if they can do anything. You can contact Efialtis as he is one of the people who may have contact with Stake.

i cannot post image for the life of me, can anyone help?

I helped you with one merit, and your image should be visible now. Use proper image tags and resize them as well. Edit: Use talkimg.com to upload images. Moreover, Can you ask them if they accept scanned documents? If so, go to a shop an scan those documents.

[KosherMania]

so ridiculous. casinguru says they can read the document but stake cannot. stake is also taking days to deny all of my documents dragging this process along even more.

If mediators are positive with your documents and still fail to accept them, you should start to believe that this is just a scam attempt from them. If a person is asleep, you will be able to wake him up. But, if he pretends to be asleep, you won't be able to wake him up with whatever attempt you make. The stake representative is not active in this forum. Only their campaign manager, Carolzinha, is active, but she is unlikely to respond to these scam accusations topics.

Scam accusations against Stake are normalized here because, most of the time, we find out that the user was violating the rules. So, other forum members do not pay attention to these scam accusations. There are a lot of people who have worked with Stake before, and they probably still have contact with them. You can request them to check this thread and ask the stake team if they can do anything. You can contact Efialtis as he is one of the people who may have contact with Stake.

i cannot post image for the life of me, can anyone help?

I helped you with one merit, and your image should be visible now. Use proper image tags and resize them as well. Edit: Use talkimg.com to upload images. Moreover, Can you ask them if they accept scanned documents? If so, go to a shop an scan those documents.

thank you sir. you are very wise.

check this out from stake. comical at this point.