I guess this is a good reason for you guys, @AHOYBRAUSE @Mahdirakib not to closed your account.
LOL, since I don't get any promotions whatsoever, not one email in the past 6 months so there is nothing to expect for me. Also, despite me asking them to close my account via support ticket, until now they still never followed through, only closed the tickets as "resolved".
They don't care one bit about player protection or responsible gambling so it seems, even when my closing request had other reasons. Terrible terrible site!